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Telecounselor Careers

There is more than meets the eye when it comes to being a telecounselor. For example, did you know that they make an average of $12.98 an hour? That's $26,997 a year!

Between 2018 and 2028, the career is expected to grow 8% and produce 27,200 job opportunities across the U.S.

What Does a Telecounselor Do

There are certain skills that many telecounselors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, interpersonal skills and listening skills.

When it comes to the most important skills required to be a telecounselor, we found that a lot of resumes listed 13.4% of telecounselors included outbound calls, while 12.0% of resumes included admissions process, and 10.1% of resumes included crisis intervention. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the telecounselor job title. But what industry to start with? Most telecounselors actually find jobs in the education and hospitality industries.

How To Become a Telecounselor

If you're interested in becoming a telecounselor, one of the first things to consider is how much education you need. We've determined that 83.0% of telecounselors have a bachelor's degree. In terms of higher education levels, we found that 3.0% of telecounselors have master's degrees. Even though most telecounselors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a telecounselor. When we researched the most common majors for a telecounselor, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on telecounselor resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a telecounselor. In fact, many telecounselor jobs require experience in a role such as sales associate. Meanwhile, many telecounselors also have previous career experience in roles such as internship or cashier.

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Average Salary
$26,997
Average Salary
Job Growth Rate
8%
Job Growth Rate
Job Openings
1,006
Job Openings

Telecounselor Career Paths

Top Careers Before Telecounselor

Cashier
11.5 %

Top Careers After Telecounselor

Server
8.0 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Telecounselor Demographics

Gender

female

66.6 %

male

28.7 %

unknown

4.7 %

Ethnicity

White

70.8 %

Hispanic or Latino

11.4 %

Black or African American

10.8 %

Foreign Languages Spoken

Spanish

59.4 %

French

10.1 %

Italian

5.8 %
See More Demographics

Telecounselor Education

Majors

Business
11.2 %

Degrees

Bachelors

69.5 %

Certificate

10.5 %

High School Diploma

7.8 %

Top Colleges for Telecounselors

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

4. Johns Hopkins University

Baltimore, MD • Private

In-State Tuition
$53,740
Enrollment
5,567

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

7. California State University - Long Beach

Long Beach, CA • Public

In-State Tuition
$6,798
Enrollment
31,503

8. SUNY at Albany

Albany, NY • Public

In-State Tuition
$10,011
Enrollment
13,434

9. University of North Carolina at Chapel Hill

Chapel Hill, NC • Public

In-State Tuition
$8,987
Enrollment
18,946

10. University of Virginia

Charlottesville, VA • Public

In-State Tuition
$17,653
Enrollment
16,405
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Telecounselor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.4% of telecounselors listed outbound calls on their resume, but soft skills such as analytical skills and interpersonal skills are important as well.

  • Outbound Calls, 13.4%
  • Admissions Process, 12.0%
  • Crisis Intervention, 10.1%
  • Financial Aid, 10.0%
  • Admissions Office, 7.0%
  • Other Skills, 47.5%
  • See All Telecounselor Skills

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Top Telecounselor Employers

1. Berkeley College
3.8
Avg. Salary: 
$31,542
Telecounselors Hired: 
17+
2. Ruffalocody
4.1
Avg. Salary: 
$39,377
Telecounselors Hired: 
14+
3. The Ohio State University
4.6
Avg. Salary: 
$35,230
Telecounselors Hired: 
7+
4. Manhattanville College
3.9
Avg. Salary: 
$33,657
Telecounselors Hired: 
6+
5. Vincennes University
4.1
Avg. Salary: 
$42,923
Telecounselors Hired: 
6+
6. Potomac State College
3.1
Avg. Salary: 
$45,032
Telecounselors Hired: 
6+
Updated October 2, 2020