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QIDP/Service and Support Coordinator (Champaign County)
CRSI 3.7
Telecounselor job in Urbana, OH
Do you want to work with people that make work enjoyable? Do you want a rewarding career? If you are passionate about helping others reach their goals and live their best life, come work with us! CRSI is looking for a dynamic leader who will be responsible for programs and individual related activities.
This individual will provide supervision over direct care and/or other support staff in residential homes.
Not only do you get to work with teams across the organization and build long term lasting relationships, CRSI also offers:
Generous Paid Time Off (PTO)
Paid Holidays
Health, Dental and Vision Benefits
Employee Assistance Program
Retirement Plan
Life and AD&D Benefits
Short Term and Long-Term Disability Benefits
Tuition Reimbursement
Duties also include:
Maintaining continued awareness of new developments in programming, active treatment, and other related areas for persons with developmental disabilities.
Performing investigations, reports, and notifications and reviewing trends and patterns.
Participating in committees and Peer Review process.
Coordinating with nursing staff and medical personnel for health care needs for all individuals.
QUALIFICATIONS:
Must have a minimum of 1-5 years' experience and a Bachelor's Degree in Special Education, Social Work, Psychology, developmental disabilities, Nursing, or related Human services field.
Technology skills and computer literacy required.
Must have strong communication, writing, time management, and organizational skills.
Need to be proficient in Microsoft Office suite, particularly Word, Excel, and Outlook.
Must be self-motivated and have the ability to work with minimal supervision and be able to handle highly confidential information.
Must possess strong leadership abilities and a willingness to work effectively with other administrative staff, ancillary services personnel, and habilitation program staff.
Compensation details: 25.5-25.5
PIda93f9e6cbba-37***********8
$28k-34k yearly est. 4d ago
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Remote - Brand Counsel
Beacon Hill 3.9
Remote telecounselor job
Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs.
Responsibilities:
Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives.
Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities.
Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives.
Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees.
Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations.
Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner.
Support core business initiatives while managing multiple priorities in a fast-paced environment.
Requirements:
Juris Doctor (JD) required.
Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside.
8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred.
Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act.
Experience advising on pharmaceutical advertising and promotion principles.
Experience with state price reporting and/or privacy matters preferred.
Proven ability to counsel clients effectively and build strong cross-functional relationships.
Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$31k-59k yearly est. 19h ago
Executive Admissions Representative
American Public University System 4.5
Remote telecounselor job
American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. We are expanding and building out a new team that will primarily provide high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs.
In this new role, the Executive Admissions Rep will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Coach engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Coach will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Coach who will guide our students on a path to achievement!
Responsibilities:
* Acts as the first point of contact for prospective students considering enrollment at APUS.
* Engages prospective students via phone and email about their future with the goal of enrollment into APUS.
* Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds.
* Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education.
* Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University.
* Meets and exceeds targeted goals and metrics as provided by department leadership.
* Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions.
* Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means.
* Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA).
* Evaluates academic records and documents of prospective students for admission to APUS.
* Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications.
* Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary.
Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.
Work Schedule/Start Date:
In this full-time remote role, the Executive Admissions Rep may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST).
This is a remote position that requires a high-speed Internet home connection and a dedicated workspace.
Requirements:
* 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics.
* Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process
* Bachelor's degree is required
* Salesforce knowledge preferred
* Excellent verbal and written communication skills with a strong phone presence
* Passion and enthusiasm for helping and empowering others to succeed.
* Demonstrated ability to succeed as an individual contributor that can meet deadlines.
About Us:
American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.
It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Pay Transparency Statement
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************
$33k-43k yearly est. Easy Apply 10d ago
Remote Regional Admission Representative - Northeast (New England / Upstate New York)
Saint Joseph's University 4.4
Remote telecounselor job
Remote Regional Admission Representative - Northeast (New England / Upstate New York)
Time Type:
Full time
and Qualifications:
Ideal candidates will be located near or in the Lower Hudson Valley in counties such as Orange, Putnam, Westchester, Rockland, or Dutchess. In addition to the Hudson Valley, candidates should expect frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. The anticipated start date will be January 2026.
Reporting to the Director of Recruitment, the Regional Admission Representative - Northeast is a critical part of executing Saint Joseph's off-campus recruitment strategy to meet enrollment management goals in the New England and Upstate New York region. The Regional Admission Representative will serve as the comprehensive territory manager engaging with students, families, and high school and independent counselors throughout the region.
This position will need to meet recruitment goals such as schools visited, received deposits, and other engagement metrics. The longevity of this position will be assessed based on the established metrics.
Essental Duties & Responsibilities:
Participate in a minimum of 50 Spring Semester and 50 Fall Semester College Day/Night programs and high school visits within the New England (particularly CT, MA and RI) and Upstate NY (Hudson Valley) region with some travel to western NY and northern New England as appropriate.
Responsible for 8% regional application growth within two year time frame (for Fall 2027 class).
Maintains effective and purposeful personal correspondence via follow-up with prospective students, applicants, and enrolled students which may include summer welcome and send-off events.
Provides pre-college counseling to prospective students and families about admission, financial aid, academic programs and student life.
Participates in planning and implementing contact with prospective students and applicants in high schools and CBOs.
Uses CRM (Slate) for all documentation and data-driven analysis to report on results and recommend improvements.
Develops travel plans including summary travel reports, materials, and record management.
Conducts compelling group presentations designed to demonstrate Saint Joseph's undergraduate experience.
Manages one-on-one information sessions and interviews.
Secondary Duties & Responsibilities:
Application reading and processing for assigned territory and secondary reader for other territories as assigned.
Creative assistance for in-office reports and presentations.
Zee-Mee liaison (social app for college-bound students to connect).
On-campus event requirements 3 - 5 per recruitment cycle.
Other duties as assigned.
Minimum Qualifications: (Education/Training and Experience Required)
Required
Bachelor's Degree.
Slate CRM proficiency.
At least two years of professional undergraduate admission experience mastering consistent additional responsibilities within the New England region, preferably Connecticut.
Excellent communication skills (grammar, vocabulary) to be applied to group presentations, telephone communications, and written communications.
Understand and maintain confidentiality.
Thrive in a fast-paced office environment with competing yet equal goals. Time- management and decision-making skills are essential.
Energetic, upbeat and independent.
Willingness and ability to travel.
Valid driver's license and ability to be insured by the university.
Basic understanding or willingness to learn about Jesuit education and its values.
Successful background check clearance under Saint Joseph's University's “Minors on Campus Policy” (PA Criminal Records Check, FBI Fingerprinting Check and PA Child Abuse Clearance Check).
Preferred
Master's Degree.
3-5 years of experience.
Physical Requirements and/or Unusual Work Hours:
Some night and weekend hours.
Some extended travel.
Lifting and carrying college materials to presentations up to 25lbs.
Stamina to work for prolonged periods of time at recruitment events.
Frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island.
Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE
Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail ***************, visit Campion Student Center suite 243, or call ************. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit ******************** Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.
Applicant Information & Disclosures
Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.
Applicant Information & Disclosures
Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.
Pay Transparency & Benefits Overview
Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is:
$52,600.00 - $56,925.00
$52.6k-56.9k yearly Auto-Apply 12d ago
Admissions Counselor
MSU Careers Details 3.8
Remote telecounselor job
The successful candidate will provide information about the university; counsel prospective students and their parents; review applications for admission to determine eligibility; conduct formal presentations in person on-campus, off-campus, and virtually.
This position will have territory management responsibilities, including, but not limited to the recruitment, selection, and enrollment of prospective students from assigned geographic regions in the State of Michigan. This position is currently assigned to southwest Michigan but may be subject to change. The job requires the ability to travel and work some evenings and weekends as required. Communication with prospective students and their families may occur outside of regular office hours. Other recruitment activities will include staffing on campus and off campus events, attending special programs, and meeting with guests as they visit campus.
The admissions counselor may be the first and only interface prospective students have with the university, which could affect their decision to apply to the university. The recruitment and admission of students affect the financial base of the university and its academic reputation.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; six months to one year of related and progressively more responsible or expansive work experience in admissions, counseling, public relations, student services or related area, including implementing programs and schedules, making formal presentations, and working with the public; experience with database, spreadsheet, desk top publishing and/or presentation software; or an equivalent combination of education and experience.
Desired Qualifications
Two years of experience in admissions, public relations, higher education, or related area preferred.
Strong work ethics, a high level of professionalism, and the ability to manage multiple tasks.
Excellent written and oral communication skills.
Excellent organizational and interpersonal skills.
Experience working as part of a group/team in a fast-paced environment.
Ability to effectively manage quickly changing priorities.
Demonstrated ability to work independently and take initiative.
Experience using Microsoft Word, Excel, Outlook, and PowerPoint.
Experience using Slate or other Customer Relationship Management tool.
Experience conducting presentations to diverse audiences. Experience working with secondary or post-secondary students is preferred. Critical reasoning, sound judgment, and ability to maintain strict confidentiality.
Familiarity with Michigan State University.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume
Cover Letter
3 Professional References
Work Hours
Standard M-F, 8-5. Some evening and weekend requirements, event based.
Website
www.careers.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends January 13, 2026 at 11:55 P.M.
$37k-46k yearly est. 10d ago
Admissions Counselor
Manhattan College 4.0
Remote telecounselor job
Admissions Counselor Reports To: Director of Undergraduate Admissions Salary: $64,350 - $66,300 depending on experience Department: Enrollment Management The Admissions Counselor will join the Enrollment Management department at Manhattan University to recruit prospective students for the institution's undergraduate programs. This role involves managing travel territories, visiting high schools and community organizations, attending college fairs, and participating in campus recruitment events. The Admissions Counselor will be responsible for evaluating undergraduate applications, providing information on academic programs, admissions policies, and procedures, and working closely with Financial Aid to assist families with financial aid information. This is an in-person, on-campus, non-remote position.
Responsibilities:
* Manage assigned travel territories, including extensive travel for recruitment activities
* Visit high schools, community organizations, and attend college fairs
* Participate in campus recruitment events
* Evaluate undergraduate applications for admission
* Provide information on academic programs, admissions policies, and procedures
* Collaborate with Financial Aid to assist families with financial aid information
* Build and maintain relationships with high school influencers, community organizations, and prospective students
* Cultivate inquiries and guide students through the enrollment process
* Other duties and special projects as assigned
Qualifications:
* Bachelor's Degree required, Master's Degree preferred
* Strong interpersonal skills, excellent writing, and public speaking abilities
* Ability to establish and maintain relationships in a competitive environment
* Enthusiastic personality, strong problem-solving skills, and attention to detail
* Valid drivers license and willingness to travel daily, work weekends, and evenings
* Experience with SLATE and Banner is a plus
* Bilingual candidates are encouraged to apply
* Preference for candidates with prior experience in undergraduate admissions
Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.
Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.
$64.4k-66.3k yearly 31d ago
Admissions Inquiry Representative
Equip Health
Remote telecounselor job
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at *****************
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role
The Admissions Inquiry Representative I (AIR I) is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The AIR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the AIR I will document calls in a CRM.
The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped.
Responsibilities
Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents.
Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments.
Collect patient information and input data points into various platforms and systems.
Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact.
Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion.
Encourage interested families/patients to move forward with the admissions process.
Perform other duties as assigned.
Qualifications
2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling.
Experience with fast-paced, high volume inbound call management.
Strong skills in communication and collaboration with diverse teams.
Organized and results-driven.
Comfortable in a fast-paced environment, subject to rapid change and innovation.
Time Off:
Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.
Generous parental leave.
Core Benefits:
Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.
Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.
Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.
Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
401(k) retirement plan.
Physical Demands
Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in
and
retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA.
EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health.
#LI-Remote
$30k-48k yearly est. Auto-Apply 45d ago
Non-FWS Ground Student Mentor
The Colleges of Law 3.6
Remote telecounselor job
Peer Support Network student mentors provide guidance, feedback, and support to mentees, serving variously as role models, coaches, and allies. Student mentors will report to the Associate Dean of Student Success.
Participate in professional learning, including completing a course emphasizing mentoring knowledge and skills.
Provide a positive source of support to first year law students.
Support mentees in identifying and implementing effective:
Case reading and briefing strategies
Course outlining strategies
Exam preparation strategies
Priority management strategies
Study plans and strategies
Guide mentees in identifying and using appropriate resources.
Commit to meeting with the mentee on a regular basis.
Attend meetings and establish consistent office hours.
Maintain a solutions-oriented approach to challenges and problem-solving.
Maintain confidentiality.
Perform related duties as assigned.
Essential Knowledge, Skills, and Abilities:
Ability to interface professionally with administration, faculty, and students; works collaboratively with others.
Ability to develop rapport, trust, and confidence with mentees and provide support in a professional and respectful manner.
Significant interpersonal, communication, and leadership skills.
Ability to efficiently and thoroughly complete tasks in a timely manner.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Minimum Qualifications:
Desire to help students succeed
Must be enrolled at Colleges of Law and in good academic standing
Minimum cumulative G.P.A. of 2.3 or above or term cumulative GPA of 2.3 or above the most recent two or more terms
Strong verbal and written communication skills
Preference will be given to students who are eligible for work-study
Compensation & Benefits
This opportunity is budgeted at $$20/hr base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
**************************************
The Colleges of Law is an Equal Opportunity Employer.
$20 hourly Auto-Apply 60d+ ago
Remote Grad Admissions Counselor
Keiser University
Remote telecounselor job
Are you looking for a challenge and a career that helps change people's lives and also provides opportunity for growth and advancement? Then Keiser University is for you.
Keiser University is seeking results-oriented, energetic Admissions Counselors who can work in a fast-paced environment and who have effective decision making skills and customer service experience. Admissions Counselors assist prospective students by assessing their skills and interests and guiding them through the enrollment process. This position requires creativity, a high level of interpersonal communication skills, and strong computer and telephone skills.
Admissions Counselors must have the minimum of a Bachelors degree. Qualified applicants must be flexible and adaptable to changing environments.
This is a full-time position that may require working some nights and Saturdays.
$31k-41k yearly est. 60d+ ago
College Counselor
Catholic Diocese of Columbus 4.1
Telecounselor job in Columbus, OH
College Counselor 2026-2027 School Year WHO WE ARE Cristo Rey Columbus prepares students to excel in college, in career, and in character. Our college-prep curriculum, work-study program, and faith-based education combine to give students a unique experience and an affordable option for high-quality education. Our school is
grounded in the following characteristics, which shape the Cristo Rey Columbus experience for
our faculty, students and families:
● College-Prep Academics - All students take college preparatory coursework. Our
teachers and support staff work to support students in achieving high academic standards,
setting them up for success in college.
● Work-Study Program - Our students work in a professional environment five days a
month providing students with a professional mentor. This experience not only helps to
fund students' education, it provides them with an invaluable opportunity to engage in a
professional environment.
● Catholic Identity - At the heart of the Cristo Rey Columbus community is our faith in
Jesus Christ, and a commitment to nurture the faith of all students. This all happens in an
atmosphere of mutual respect and concern for all members of our Cristo Rey Columbus
community - students, teachers, staff, and families.
● Diverse Community - We value and are proud of our diversity. Over half of Cristo Rey
Columbus students have at least one parent who was born outside of the United States.
Cristo Rey families come from over 40 different countries including Africa, Asia, Central
and South America.
WHO YOU ARE
A dedicated professional committed to creating and sustaining a culture of high expectations and
support for all students. You demonstrate a commitment to Cristo Rey's mission and Catholic,
faith-based education. As a member of the College Counseling team, the College Counselor
reports to the Director of College Counseling & Alumni Advising and will have primary day-to day responsibility for planning, implementing, managing, and monitoring all aspects of a
student's college discernment process.
ANTICIPATED START DATE
June 15, 2026
RESPONSIBILITIES
Responsibilities include, but are not limited to:
• Guide and assist students and parents through the entire college and financial aid
application process
• Design and teach College Counseling Advisory classes that support the college
counseling process
• Support the planning and implementation of workshops for parents and students on key
topics related to the college admissions and financial aid processes (on occasion, for
faculty/staff)
• Ensure students take advantage of special opportunities made available to low-income
and/or first-generation college students in the college search process
• Establish and maintain relationships with college representatives on behalf of the school
and the students
• Coordinate college representative visits to CRCHS and college fairs
• Coordinate logistics for on-campus college experiences
• Data management, transcript retrieval, and application materials submission via the
SCOIR system
• Actively research all aspects of college counseling: financial aid, scholarships,
applications, and standards
• Support the work of the College Department and team with office initiatives and projects
• Attend required staff development and training sessions throughout the year
QUALIFICATIONS
● A bachelor's degree from an accredited four-year educational institution
● Spanish fluency preferred but not required
● Experience guiding high school students and families through the college admissions
process is strongly preferred but not required
● Understanding of the barriers to access to college for low income and/or first-generation
students
● Strong written and communication skills; detail-oriented; team player; ability to multitask
in a fast-paced environment
● Relentless focus on results, high-level accountability, and willingness to do “whatever it
takes”
● Experience building rapport and trust with people from diverse socio-economic and
cultural backgrounds
● Strong working knowledge of Microsoft Office, Google Workspace, and ability to work
with SCOIR
● Demonstrated commitment to the mission of the Cristo Rey Network and model
● Understand and support the mission of Cristo Rey Columbus as a private, independent,
Catholic school under the endorsement of the Catholic Diocese of Columbus
TO APPLY
● Please submit a cover letter and resume via email to Ashley Grasinger at
*************************
● Submitting official college transcripts, a background check and attendance at a Protecting
God's Children session will be required prior to employment
$44k-59k yearly est. Easy Apply 8d ago
Academic Counselor (K-12)
Stellar Virtual
Remote telecounselor job
Details
Name
Academic Counselor (K-12)
Reporting Manager
Director, Academics - Tennessee
Status
Salary, Exempt
Type
Regular, Full-Time (12-Month)
School Year
2025-26
Program (School)
Tri-Star Virtual Academy (TN)
Equipment Provided?
Yes (W2)
Overview
Stellar Virtual seeks a dedicated and certified Special Education Teacher to join our team. This remote position will be responsible for providing specialized instruction and support to students with disabilities in grades K-12 within our virtual learning platform. The ideal candidate will possess a strong understanding of special education best practices, Individualized Education Program (IEP) development and implementation, excellent communication and technology skills, and a commitment to fostering a positive and inclusive online learning environment. The teacher will collaborate closely with students, parents, general education teachers, and related service providers to ensure the academic, social, and emotional success of students with disabilities.
Essential Duties
Provide individual and group counseling to students regarding academic planning, course selection, graduation requirements, and post-secondary options.
Develop and implement academic support plans for students experiencing academic difficulties.
Monitor student academic progress and attendance, and proactively intervene when necessary.
Collaborate with teachers and parents to address academic concerns and develop effective strategies for student success.
Interpret and explain standardized test results to students and parents.
Provide individual and group counseling to students addressing social, emotional, and behavioral concerns.
Implement social-emotional learning (SEL) programs and initiatives within the virtual environment.
Identify and address student needs related to mental health, bullying, peer relationships, and family issues.
Serve as a point of contact and resource for students and families navigating personal challenges.
Make referrals to external community resources when necessary.
Guide high school students through the college application process, including college research, essay writing, financial aid, and scholarship opportunities.
Support on-site testing events periodically throughout the year (required).
Provide information and resources related to career exploration, vocational training, and post-secondary pathways.
Organize virtual college and career events and presentations.
Assist students with developing post-secondary plans aligned with their interests and goals.
Collaborate effectively with teachers, administrators, special education staff, and other student support personnel.
Communicate regularly with parents/guardians regarding student progress, concerns, and available resources.
Participate in virtual team meetings and professional development opportunities.
Knowledge, Skills & Attributes
Minimum of two (2) years of experience as a school counselor, preferably working with a range of grade levels (K-12).
Demonstrated experience in providing individual and group counseling.
Strong understanding of child and adolescent development.
Knowledge of academic advising, college and career counseling, and social-emotional learning principles.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently and collaboratively in a virtual environment.
Proficiency in using technology for communication, counseling, and record-keeping.
Empathy, patience, and a genuine commitment to supporting student well-being.
Residency in the state of Tennessee is required.
Education & Certification Requirements
A master's degree in School Counseling or a related field.
A valid Tennessee School Counselor license.
Employment "At-Will"
For W-2 employment, Stellar Virtual is an at-will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.
Equal Employment Opportunity (EEO)
Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$35k-48k yearly est. 14d ago
Enrollment Coordinator
AFA American Fidelity Assurance Company
Remote telecounselor job
* Facilitates implementation and onboarding processes for new or reserviced accounts including developing, maintaining and strengthening Customer relationships by providing pre-defined customer service and supporting administrative aspects of assigned accounts. Anticipates future customer needs and facilitates such awareness with home office and field sales management.
* Responsible for driving growth and participation in assigned enrollments by managing and facilitating the enrollment process through all phases. This includes handling multiple enrollments simultaneously and maintaining schedules and deadlines for each.
* Serves as the point of contact for the customer, home office and field sales to ensure quality, cost containment, consistency, production results, and a positive customer experience during all phases of the open enrollment.
NOTE: This position's responsibilities require the use of a Company car, therefore, the incumbent is assigned one for use.
$34k-45k yearly est. Auto-Apply 39d ago
Enrollment Coordinator
Interwell Health
Remote telecounselor job
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!
As an Enrollment Coordinator, you will be responsible for enrolling eligible health plan members into the CKD program. The coordinator will make calls to eligible payor program members and discuss the benefits that the CKD program can provide them in an effort to persuade them to join the CKD program. The CKD Enrollment Coordinator will partner cross functionally with various operational business units while supporting departmental objectives within company and regulatory guidelines.
What You'll Do
Make outbound calls to contact referred members of contracted clients to engage and educate members on the CKD program and its benefits.
Effectively communicate how our services could benefit prospective patients, overcome patient objections, understand the elements of our value proposition, and adapt this to patients' needs and concerns.
Meet or exceed set goals, such as rate of enrollments/engagements, call volume, and documentation quality.
Follow established company policies and procedures and apply acquired job skills to accomplish daily enrollment/ un-enrollment operations/processes.
Determine eligibility for related plan members to ensure compliance, and obtain missing information for enrollment completion.
What You'll Need:
Must be able to work Monday - Friday 10:00AM to 6:30 PM Central Time.
2+ years of experience in patient support, customer service, call center, or sales
Strong track record of meeting performance goals
Excellent phone presence, including active listening and clear verbal communication
Clear and concise written communication
High school diploma or GED
Positive, compassionate, and tenacious professional approach; must be able to handle multiple tasks in a fast-paced environment
Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:
- We care deeply about the people we serve.
- We are better when we work together.
- Humility is a source of our strength.
- We bring joy to our work.
- We deliver on our promises.
We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.
Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!
Come join us and help our patients live their best lives. Learn more at ************************
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$34k-45k yearly est. Auto-Apply 6d ago
Enrollment Coordinator
Ansiblehealth Inc.
Remote telecounselor job
About Ansible Health
Ansible Health is an outcome focused innovative medical practice focused on restoring health for patients suffering from chronic respiratory disease in the United States. We are marrying digital theranostics with expert human care at the bedside to enable versatile and holistic management of chronic respiratory disease where it matters most: in patients' homes and communities. Our mission is to empower our patients to live longer, healthier, and more fulfilling lives.
About the Role
Ansible Health seeks a dedicated and detail-oriented Enrollment Coordinator to join our team. This role is pivotal in ensuring that our providers are enrolled with our participating plans in a timely manner. The ideal candidate will have a strong background in healthcare administration, a keen eye for detail, and excellent organizational skills.
This is a part time, remote, 1099 contractor position reporting to the Program Manager.
What You'll Do
Manage payer enrollment applications across commercial, Medicare, and Medicaid plans, ensuring accurate and timely submissions.
Maintain payer portals (e.g., United, Medicare MACs, Medicaid state systems, commercial payer portals), including updates to tax IDs, provider demographic information, and group contracts.
Track and reconcile enrollment statuses across internal tracking sheets and payor portals to ensure data accuracy and workload transparency.
Monitor and follow up on applications through payer portals and escalate issues when timelines stall.
Ensure revalidations, updates, and corrections are submitted promptly to prevent billing disruptions.
Collaborate with internal stakeholders (credentialing, revenue cycle, and operations teams) to resolve enrollment-related issues and communicate changes (e.g., contract or tax ID updates).
Provide recommendations on process improvements to reduce delays and improve payer communication.
Work within Athena payer enrollment processes, updating and maintaining provider records to reflect current contracts, tax IDs, and group associations.
Who You Are
Experienced with systems such as PECOS, CAQH, MAC portals, and commercial payer portals
2+ years of payer enrollment and/or credentialing experience in a healthcare setting (commercial, Medicare, Medicaid).
Strong organizational and time-management skills; able to manage multiple priorities under deadlines.
High attention to detail and accuracy in handling provider data and applications.
Strong communication skills, with the ability to liaise across internal teams and with payer representatives.
Comfortable working independently in a remote, contract environment.
What Ansible Health Offers
Competitive salary
Work Environment: 100% remote
$34k-45k yearly est. Auto-Apply 6d ago
Remote CCM/RPM Enrollment Coordinator
Classet
Remote telecounselor job
Chronic Care Staffing is Hiring a Remote CCM/RPM Enrollment Coordinator!
Pay: $17.00-$20.00 per hour Employment Type: Full-Time
About the Role
Are you a Certified or Registered Medical Assistant (CMA/RMA) passionate about patient care and chronic disease management? We're seeking a Remote CCM/RPM Enrollment Coordinator to join our growing healthcare team.
In this role, you'll play an essential part in connecting patients to our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. You'll identify eligible patients, educate them on program benefits, document verbal consent, and help develop initial care plans for provider review. You'll serve as a trusted liaison between patients and care teams-empowering patients to take an active role in their health management.
What You'll Do
Conduct CCM and RPM enrollments and assess patient eligibility
Obtain and document verbal consent for participation
Educate patients and families on chronic conditions, medications, and care expectations
Communicate effectively with providers, staff, and healthcare professionals
Support adherence to care plans and assist patients with self-management goals
Promote positive patient experiences and satisfaction through proactive outreach
Ensure compliance with CMS and HIPAA guidelines
Requirements
Must-Have Qualifications
Active CMA/RMA certification (nationally recognized)
Active BLS certification
Strong organizational skills and sound professional judgment
Excellent problem-solving and critical thinking abilities
Strong verbal and written communication skills
Proficiency in Google Suite and EMR systems
Direct experience with CCM and/or RPM programs
Nice-to-Have Qualifications
Knowledge of CCM regulations and billing requirements
Experience in care coordination, chronic care management, or transitional care
Background in patient/family education on chronic conditions or medications
Familiarity with quality measures, reporting, or CMS compliance
Additional certifications or coursework in care or case management
Team-oriented mindset suited to a remote work environment
Bilingual (English & Spanish) is a plus
Home Office Requirements
HIPAA-compliant workspace free from distractions
Private room with a lockable door to prevent PHI disclosure
High-speed internet connection and approved computer setup (dual monitors required)
Benefits
Paid Time Off
401(k) Retirement Plan
Health, Dental & Vision Coverage
No Weekend Work
Growth Opportunities
$17-20 hourly Auto-Apply 11d ago
Provider Enrollment Coordinator
Curana Health
Remote telecounselor job
At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it.
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.
Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.
If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you.
For more information about our company, visit CuranaHealth.com.
Summary
The Provider Enrollment Coordinator supports Curana Health's medical group by ensuring all employed and contracted providers are properly enrolled and active with required payers, facilities, and regulatory entities. This role plays a critical part in onboarding new rounding providers, maintaining enrollment data accuracy, and ensuring compliance with federal, state, and facility requirements so clinicians can begin seeing patients and billing without delay.
Essential Duties & Responsibilities
Coordinate the end-to-end provider enrollment process for physicians, nurse practitioners, and physician assistants joining the medical group.
Prepare and submit enrollment applications to Medicare, Medicaid, and other applicable payers to establish billing privileges.
Manage and track facility privileging and attestation requirements across skilled nursing and senior living communities.
Maintain accurate provider data within internal systems (e.g., NPPES, PECOS, CAQH, and iCIMS/HRIS) to ensure consistency across platforms.
Partner closely with Credentialing, HR, and Operations teams to align enrollment timelines with provider onboarding and start dates.
Follow up with payers, facilities, and providers to obtain missing information or resolve discrepancies.
Track enrollment status and communicate progress updates to stakeholders, including Market Operations and Finance teams.
Process revalidations, address changes, and terminations to maintain active enrollment status for all current providers.
Support reporting, audits, and internal reviews related to provider enrollment and compliance.
Qualifications
High school diploma or equivalent required; associate's degree preferred.
Minimum of 2 years of experience in provider enrollment, credentialing, or healthcare administration (preferably within a medical group or multi-site provider organization).
Knowledge of Medicare/Medicaid enrollment processes and facility privileging preferred.
Familiarity with CAQH, NPPES, PECOS, and similar systems strongly preferred.
Compensation & Benefits
Salary Range: USD $19.00-19.23/hr.
Final offer will be based on factors such as education, work experience, and certifications.
In addition to competitive pay, Curana Health offers:
Comprehensive benefits package
401(k) retirement plan
Paid Time Off (PTO)
Paid holidays
We're thrilled to announce that Curana Health has been named the 147
th
fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16
th
in the “Healthcare & Medical” industry category and 21
st
in Texas.
This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
$19-19.2 hourly Auto-Apply 4d ago
Remote Provider Enrollment Coordinator
Crossroads Treatment Centers
Remote telecounselor job
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Provider Enrollment Coordinator
Receives notifications from the Clinician Onboarding Liaison (COL).
Work closely with recruiting team during the onboarding process of new providers and provide weekly credentialing updates as to status of enrollment with payors.
Obtain and maintain provider credentialing documents for new and existing providers, including expiring documentation.
Provides timely and pertinent information on providers for Credentialing Committee review and approval.
Escalates Provider Credentialing issues to the Director, as needed.
Escalates payor issues to Director, as needed.
Tracks, generates, and prepares applications to send to provider.
Conducts payer research on the provider.
Adds providers to the Credentialing report.
Reviews returned packets for accuracy and communicates updates to the Providers.
Review weekly exception reports from management to prioritize critical issues.
Follows up with providers for un-returned paperwork.
Sends updated credentials to the payer and complete payer credentialing applications for new facility locations in multiple states.
Research state requirements prior to entry into the state and creates SOP regarding same.
Works with Director and other key stakeholders on all new facilities including enrollment of facilities and individual locations into new markets.
Keeps all key stakeholders informed of any challenges faced in new markets.
Primary point of contact for withdrawal of provider's employment; receive and update and notify others, if needed.
Generate correct payer paperwork for re-validations/begin re-credentialing process.
Partner with COL, credentialing coordinators and other key stake holders in onboarding and enrollment providers and facilities with Medicaid, Medicare, commercial and managed care plans.
Maintenance of provider enrollment processes and credentialing databases/websites/portals including CAQH, NPPES, Navinet, Availity, PECOS.
Support overall Provider Enrollment Department, assist contracting department with requests as necessary and work with RCM to assist with payer issues related to credentialing.
Meets at least monthly with health plans (more if needed) to obtain statuses of providers and to address any claims issues including holds and denials.
Works with payors to ensure timely enrollment & active status.
Escalates trends and issues to RCM, operations, and other key stake holders as needed.
Education and Experience requirements
Minimum of 2 years of successful work experience in physician credentialing and/or physician enrollment.
Experience with provider credentialing databases/websites/portals (i.e.- CAQH, NPPES and PECOS).
Experience with Modio software preferred.
Working knowledge of the revenue cycle process.
Overtime may be required by Management.
Schedule
Monday-Friday; 8:00am-5:00pm
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Opportunity to save lives every day!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
$26k-34k yearly est. Auto-Apply 11d ago
Patient Enrollment Coordinator (Remote)
Wake Research 3.7
Remote telecounselor job
M3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US. M3 Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.
Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.
Due to our continued growth, we are hiring a Patient Enrollment Coordinator at Wake Research, an M3 company. This is a remote role.
The Patient Enrollment Coordinator position is an entry level position within the Patient Enrollment Department at Wake Research and enjoys significant opportunities for career development and growth. The ideal candidate is a highly engaged professional with a positive attitude and growth mindset, who is looking for a long-term career in patient enrollment/study participant recruitment and/or clinical research.
The Patient Enrollment Coordinator has primary responsibility and accountability for the timely enrollment of patients/study participants for all clinical research studies at their assigned site.
Essential Duties and Responsibilities:
Maintain full ownership and accountability for initiating phone contact to potential study participants from all lead sources including internal marketing campaigns, outbound database call lists, EHR/provider practice databases, central campaigns, and community outreach efforts.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
Provide detailed study information and answer patient inquiries regarding eligibility criteria, study visits and procedures, time commitments, logistics, etc.
Consistently provide outstanding customer service with every patient interaction.
In the case of patient disqualification from initial study of interest, conduct live assessment of patient eligibility for other enrolling or upcoming research studies within appropriate therapeutic areas and conduct additional pre-screening interviews as necessary.
Schedule onsite screening visits for eligible patients within established scheduling guidelines.
Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
Track information and report data such as call outcomes, limiting factors, etc.; as directed.
Attend and participate in regularly scheduled and ad-hoc patient enrollment and M3 Wake Research staff meetings, as directed.
Maintain compliance with all standardized patient enrollment processes and procedures.
Maintain compliance with HIPAA regulations, FDA, GCP, and IRB guidelines, local regulations, and M3 Wake Research SOPs and Work Instructions.
Qualifications
High school diploma (or equivalent) required. Professional medical certification, associates, or bachelor's degree preferred.
At least 1 year of inbound/outbound call center, phone-based, and/or public-facing customer service experience required. Candidates with transferable skills and strong track records of success in other industries are strongly encouraged to apply.
Previous experience as a medical assistant, nurse or EMT is strongly preferred.
Prior clinical research, healthcare, or medical terminology experience preferred, but not required.
Highly developed skills in communication clarity, accuracy, and attention to detail.
Demonstrated capacity to learn and comprehend new complex information and communicate new knowledge to the public in easy-to-understand terms.
Demonstrated capacity to learn and utilize new software and technology.
Additional Information
About M3:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Benefits:
A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:
401(k), 401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
*M3 reserves the right to change this job description to meet the business needs of the organization
#LI-Remote
#LI-LB1
$30k-40k yearly est. 8d ago
HBCU Career Fair Interest Form
2U Events 4.2
Remote telecounselor job
Thank you for taking the time to learn more about 2U. If you are interested, please submit your resume and information, including areas of interest. Our Recruiting team will review and follow up on inquiries based on role alignment and availability.
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
To learn more, visit 2U.com. #NoBackRow
$46k-56k yearly est. Auto-Apply 60d+ ago
Admissions Counselor
Ohio Christian University 3.8
Telecounselor job in Circleville, OH
Title
Admissions Counselor
Division
Enrollment Management
Department
Traditional Admissions
Building / Location
On Campus (Circleville)
Supervisor
Executive Director of Traditional Admissions
Months Per Year
12
Hours Per Week
40
Classification Level
Full time
Salary Range
$35,568 (salary)
FLSA Status
Exempt
POSITION SUMMARY
Ohio Christian University is seeking a full-time Admissions Counselor to join the Traditional Admissions team. Reporting to the Executive Director of Traditional Admissions, the Admissions Counselor is responsible for recruiting high school students into the University's Traditional undergraduate programs. This counselor will manage a designated geographic territory and work proactively to build strong relationships with high school students, families, counselors, and church leaders.
This role requires energy, initiative, and a student-centered approach to guiding first-time college applicants through the admissions process. The counselor will represent OCU at high school visits, college fairs, youth events, and on-campus events. Evening and weekend hours will be required during peak recruitment seasons, and a university vehicle will be provided for travel-related duties.
DUTIES AND RESPONSIBILITIES
Serve as the primary point of contact for prospective first year (freshmen) students within an assigned geographic region
Build strong relationships with high school students, families, guidance counselors, and church leaders to increase awareness of OCU's programs and Christ-centered mission
Represent OCU at high schools, college fairs, church events, and youth gatherings to generate interest and applications from high school juniors and seniors
Communicate effectively and regularly with prospective freshmen and their parents via phone, email, text, and virtual meetings
Plan and conduct engaging on-campus visit experiences for high school students and their families, including personal meetings and group presentations
Guide students through each stage of the freshman admissions process: inquiry, application, document submission, acceptance, and enrollment
Collaborate with Financial Aid and Registrar teams to assist students in understanding award letters, completing next steps, and registering for classes
Participate in all major freshman-focused recruitment events (Preview Days, Scholars Day, campus tours, registration days, etc.)
Track interactions, manage follow-ups, and maintain accurate records in the CRM (Slate) to meet or exceed enrollment goals
Represent the Office of Traditional Admissions on campus committees or projects related to first-year experience as needed
Perform other duties as assigned by the Executive Director
REQUIRED QUALIFICATIONS
Personal relationship with Jesus Christ and a commitment to live in accordance with the OCU Community Lifestyle Statement
Bachelor's degree required; experience in admissions, ministry, higher education, or sales is preferred
Outstanding communication and interpersonal skills with the ability to connect with diverse audiences
High level of professionalism, integrity, and initiative
Ability to travel extensively and work non-traditional hours during peak seasons
Strong organizational skills and the ability to manage multiple tasks and deadlines
Comfort working in a metrics-driven environment with performance expectations
Proficiency with Microsoft Office Suite and willingness to learn Slate (CRM)
Valid driver's license and ability to pass a university driving test and insurance review
Ability to lift up to 50 pounds and transport recruitment materials as needed
PREFERRED QUALIFICATIONS
Alumni of OCU or a Council for Christian Colleges and Universities (CCCU) institution
Previous experience with student recruitment or customer relationship management
Familiarity with enrollment strategies and marketing tactics in Christian higher education
WORK RELATIONSHIPS
Reports to: Executive Director of Traditional Admissions
Supervises: N/A
Internal OCU Relationships: Recruitment, Advising, Financial Aid, Academics
External Relationships: Prospects, applicants
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Churches of Christ in Christian Union, Ohio Christian University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an 'at-will' basis, unless otherwise contractually bound.
Ohio Christian University is an Equal Opportunity Employer