Telemarketer jobs in Brick, NJ - 136 jobs

AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business. We are currently seeking an Event Travel Specialist to join our Accounting team based in our New York, NY office. JOB RESPONSIBILITIES * Logistics management: Arrange and coordinate event logistics, including venue selection, transportation (flights, ground transport), and accommodation. * Budget oversight: Lend support to management of the event budget, help track expenses, and negotiate with vendors to secure the best rates. * Vendor relations: Help source, select, and manage relationships with vendors and service providers, securing contracts and overseeing their deliverables. * Client communication: Liaise with clients to understand their needs and objectives, keeping them informed throughout the planning and booking process. * On-site coordination: Provide on-site support during the event, as needed, including overseeing setup, execution, and teardown to ensure everything runs smoothly. * Problem-solving: Address and resolve any issues that arise before or during the event to minimize disruption. Qualifications (Required & Preferred) * Exceptional organizational and time management skills * Ability to collaborate and work with different internal stakeholders * Strong communication and interpersonal skills. * Budget management and negotiation abilities. * Flexibility and the ability to handle pressure and last-minute changes. * Proficiency with event management software and general computer skills. * Willingness to travel and work weekends as needed. * College degree * 2+ years experience planning and managing high profile events with talent, C-level executives, PR, and other VIPs The base compensation for this position is $65,000 to $75,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week. The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.

Job Description B&B Siding & Roofing is looking for motivated telemarketers who know how to create opportunities over the phone. If you're confident, consistent, and want a role with steady support and real earning potential, this position is for you. We deliver the opportunity. You drive results. What You'll Get: 20+ qualified, company-generated warm leads every month High performers earn $250,000+ annually Steady flow of company-provided call lists and prospects Medical, dental, and vision insurance (50% family coverage) 401(k) plan with company contribution Paid onboarding and continuous call coaching Paid time off, holidays, and parental leave Incentives, including trips, prizes, and recognition events Clear growth paths into senior or leadership roles Compensation: $250,000+ On Target Earnings Responsibilities: Meet with homeowners to present company solutions and close sales Convert company-provided warm leads into completed agreements Monitor individual performance metrics to ensure consistent results Attend weekly sales meetings, training, and coaching sessions Represent the company with professionalism and integrity Qualifications: 1-2 years of demonstrated success in sales preferred Confident communicator with strong closing ability Driven, competitive, and results-focused Open to coaching and committed to improvement Valid driver's license and dependable transportation About Company For over 20 years, B&B Siding & Roofing has provided high-quality exterior remodeling services across New Jersey. We promote from within, reward performance, and equip our team with the tools needed to succeed. If you're motivated by results and income growth, this is where it happens.

🌞 Join Our Wonderful Team as an Appointment Setter at Momentum Solar! 🌞 Hey there! Are you a cheerful communicator who loves connecting with people? Momentum Solar is searching for friendly Appointment Setters to help us spread the word about the incredible benefits of solar energy. In this role, you'll reach out to potential customers, schedule appointments, and be the welcoming voice that starts their journey toward renewable energy! Your Key Responsibilities: Initiate engaging conversations with potential clients about our solar solutions. Schedule appointments that work for both our sales team and customers. Maintain a positive attitude while educating leads and answering their questions. Document all interactions accurately in our system to keep things organized. Collaborate with a fun team to help achieve our goals together! At Momentum Solar, we believe in creating a positive impact while having a great time at work! Requirements What We're Looking For: Exceptional communication skills with a warm and friendly demeanor. A passion for customer service and a genuine desire to assist others. Previous experience in sales or customer service is a plus, but not required. Strong attention to detail and organizational skills to manage appointments effectively. A valid driver's license for potential client visits. If you're ready to join a fantastic team and make a difference while enjoying a friendly work environment, we can't wait to hear from you! Benefits Base Plus Commissions Lucrative Compensation- $70,000-$80,000/YR Bonuses and Overrides Top Notch Leadership Comprehensive Training

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Workplace Experience (WE) 24/7 Agent is an integral part of Latham's Workplace Experience team. This role will be responsible for providing the best-in-class customer service support to clients and personnel requesting reception, facility, conference room, emergency notification, and travel support services, while utilizing a customer interaction system to provide high-quality, knowledgeable, consultative customer service, and administrative support for workplace experience-related tasks. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The hours for this position will be 9:00 am - 5:00 pm. Responsibilities & Qualifications Other key responsibilities include: Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service Providing high touch customer service to all visitors and guests Contributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilities Ensuring cross-departmental collaboration to guide an inquiry to the appropriate resource Acting as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customer Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate excellent communication skills both written and verbal Possess exceptional customer service skills with the intention to go above and beyond for every request Display the ability to assess situations and take action without the direction of others And have: A high school diploma or equivalent A minimum of three (3) to five (5) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience, preferably Administrative experience and familiarity with professional services organizations, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to view the full job description for this role. Please click here to review your rights under U.S. employment laws. #WayUp #L2-MW1 #EntryLevel Pay Range USD $65,000.00 - USD $70,000.00 /Yr.

Job DescriptionJoin Our Team as a Telemarketing Representative! START IMMEDIATELY Position: Full-Time & Part-time, In-Person. Also looking for weekend people Compensation: Competitive hourly rate + Bonus Opportunities Are you a motivated and energetic individual with excellent communication skills? We are looking for a dedicated Telemarketing Representative to join our team in Toms River & Brick! This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to contribute to a dynamic and supportive team.What We Offer: Great Atmosphere: Work in a positive, collaborative environment where your contributions are recognized. Bonus Potential: Earn extra income through performance-based bonuses! Training & Support: Receive all the training and tools you need to succeed in your role. Career Growth: We're invested in your success-there's room to grow and advance within our company. Key Responsibilities: Outbound & Inbound calls with potential customers Promote and introduce our services/products in a professional and friendly manner Maintain accurate customer records and update CRM systems Meet individual and team goals while maintaining high standards of customer service Collaborate with colleagues and contribute to a positive team atmosphere What We're Looking For: Excellent verbal communication skills Goal-oriented and self-motivated with a strong work ethic Ability to handle objections and turn conversations into opportunities Previous telemarketing or customer service experience is a plus (but not required) Positive attitude and willingness to learn If you're looking for a rewarding job with room for growth and the chance to earn bonuses based on performance, we'd love to hear from you! Apply today! Join us and become part of a winning team! Powered by JazzHR RrOw4jTNMp

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do * Advise and arrange travel for VIP corporate business customers (both individuals and groups) * Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations * Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems * Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy * Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For * Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel * Passion for excellence in providing white glove VIP service, including proactive anticipation of needs * Native GDS expertise (Sabre) * Professional communication (written and verbal) * Strong attention to detail * Act with integrity, and look after personal traveler information * Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) * Resolving customer issues quickly and independently * Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. * Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. * Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. * We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. * And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Job DescriptionJob DescriptionTravel Certified Hand Therapist / Hand Specialist (OT) - Skilled Nursing Facility

About the role The Travel Experience Specialist designs and delivers memorable, client-focused travel experiences from concept through completion. You'll combine destination knowledge, supplier relationships and hands-on coordination to craft itineraries and on-trip support that exceed client expectations. This role suits a service-minded planner who enjoys curating unique travel moments, troubleshooting logistics, and working with both leisure and small-group clients. Key responsibilities Consult with clients to understand travel goals, interests, budgets and special requirements. Design bespoke itineraries that may include luxury stays, local experiences, guided tours, transfers and activities. Source and negotiate with suppliers, guides and local partners to secure the best available options and value. Confirm reservations, prepare client documents (vouchers, contact lists, maps) and ensure all logistical details are accurate. Provide pre-trip advice and on-trip support, responding promptly to client questions, changes or issues. Monitor bookings for schedule changes, service disruptions or safety alerts and proactively communicate solutions. Maintain detailed client records, preference profiles and trip notes in the CRM or booking system. Collect post-trip feedback and identify opportunities to improve future experiences. Requirements 2+ years experience in travel planning, concierge services, hospitality or a closely related role preferred. Strong customer-service and relationship-building skills with a polished, professional demeanor. Excellent organizational ability, attention to detail and comfort managing complex, multi-component itineraries. Effective problem-solving skills and the ability to act calmly under time pressure. Basic computer skills required (Microsoft Office especially Excel and Word email and internet research). Familiarity with CRMs, GDS or online booking platforms is an advantage. Ability to work occasional early/late hours to support clients in different time zones and, when required, to support onsite or local arrangements. Discretion and professionalism in handling confidential client information. Benefits Competitive compensation with opportunities for performance-based incentives, Flexible work arrangements or hybrid options depending on company policy. Professional growth and exposure to a wide range of travel styles and destinations. Supportive team culture and access to supplier networks and industry tools. Employee travel discounts, partner perks and standard benefits where offered (paid time off, health coverage, etc., subject to company policy).

Business Concierge Travel Experience Consultant III Onsite Broadway NY - (250000A2) Concierge Travel Counselor - Entertainment News Media ClientCWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience. Joining CWT means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment. In the Traveler Experience organization, we provide more than just a booking. Through the combination of people and technology, we are focused on the complete travel experience - delivering world-class service to our customers through the channels they prefer. We are on a journey to become the leading digital travel management company, and we will get there by moving forward together. Position OverviewTraveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub. This team provides end-to-end, full scope travel services for the highest-level travelers. Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives. Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through. Concierge level service and experience is a must. Travel counselors would be supporting a global account, including booking for travelers in multiple countries. Position is Mon-Fri 9-6 east Time Zone. Position Description· Creates and accurately completes complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (Concierge) travelers· Acts as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience - entertainment sector requires a high level of creativity and thoughtful offerings. · Handles special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc. )· Proactively offers best options based on client travel policy and requirements for each interaction· Responds to requests (phone, email, chat) promptly, completely, and professionally· Accurately follows and applies client travel policy based on travel type and client expectations · Demonstrates excellent professional customer service and problem resolution skills. Patience and understanding is key. · May function as a SME with specific client knowledge and/or serve as the customer point of contact· May manage first level customer complaints/escalation (pre-travel or on-trip)· Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares for all traveler types and destinations globally· Ability to thrive as a positive individual contributor in a high-touch, complex interaction environment · Proactively assists the team and other team members in resolving problems, learning and research· Provides new ideas, feedback and out of the box thinking to leadership· Uses correct grammar during all interaction (email/phone/chat)· Effectively demonstrates patience, empathy, understanding while controlling the contact · Must be a “Team Player” and work cohesively with others internally and externally · Ability to work and adapt in a constantly changing, fast paced environment· Assignments include both routine and non-routine work· Reconfirmation of group travel itineraries prior to travel dates· Proactively contacting suppliers with any special requests such as seat assignments, group seats, special meals, baggage, production equipment and hotel request as per talent contracts· Waitlist and proactively follow up on waitlisted flights to complete group requests· Maximize the use of client negotiated airfares, cars and hotels · Arrange Meet n Greet and car/limo ground transportation · Set up direct billing for car and hotel reservations as needed· Work with hotel group desk for reservations over 10 guests· Contact hotels to request assistance in waiving “no show” charges· Build close and trusted relationship with travel arranger and production coordinators· Be knowledgeable on Publicity and Press Junket dates, locations, upcoming events and shows· Manage sensitive and confidential private data for each Talent traveler· Assist travel arrangers with billing and T&E reconciliations· Opportunities will exist for some team members to travel and act as on-site Publicity and Press Junkets Travel Coordinator#LI-VB1 #LI-onsite Qualifications Qualifications· 7+ years of experience working in a customer service environment that includes 5+ years as a travel counselor· Must have Concierge, VIP, or Specialty travel counselor experience. Position Requirements· Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, or other specialty travel. Strong customer service and phone/email writing skills is required. · Knowledge, skills and abilities · Strong verbal and written communication skills· High attention to detail· Great active listening and information gathering skills· Proactive consultant - solutions oriented and accountable· Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex international reservations and changes)· Solid grasp of world geography and international travel routings· Highly skilled on Sabre GDS· Able to use current technology and easily adapt to changes in technology as they come. · Must be able to thrive in an ever-changing technical environment. · Ability to work flexible hours and adjust shift as needed for coverage or world events· Microsoft Outlook, Word and Excel CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. #LI-onsite Primary Location: New YorkWork Arrangement: Office - CWTEmployment type: StandardJob Family: Travel CounselorsScope: CountryTravel: NoShift: Day JobOrganization: TX_Operations_All Countries (Non-GSC) Experience Level: 5 to 7 years Job Posting: Jan 21, 2026 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class

Concierge Travel Counselor - Entertainment News Media Client CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience. Joining CWT means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment. In the Traveler Experience organization, we provide more than just a booking. Through the combination of people and technology, we are focused on the complete travel experience - delivering world-class service to our customers through the channels they prefer. We are on a journey to become the leading digital travel management company, and we will get there by moving forward together. Position Overview Traveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub. This team provides end-to-end, full scope travel services for the highest-level travelers. Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives. Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through. Concierge level service and experience is a must. Travel counselors would be supporting a global account, including booking for travelers in multiple countries. Position is Mon-Fri 9-6 east Time Zone. Position Description * Creates and accurately completes complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (Concierge) travelers * Acts as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience - entertainment sector requires a high level of creativity and thoughtful offerings. * Handles special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.) * Proactively offers best options based on client travel policy and requirements for each interaction * Responds to requests (phone, email, chat) promptly, completely, and professionally * Accurately follows and applies client travel policy based on travel type and client expectations * Demonstrates excellent professional customer service and problem resolution skills. Patience and understanding is key. * May function as a SME with specific client knowledge and/or serve as the customer point of contact * May manage first level customer complaints/escalation (pre-travel or on-trip) * Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares for all traveler types and destinations globally * Ability to thrive as a positive individual contributor in a high-touch, complex interaction environment * Proactively assists the team and other team members in resolving problems, learning and research * Provides new ideas, feedback and out of the box thinking to leadership * Uses correct grammar during all interaction (email/phone/chat) * Effectively demonstrates patience, empathy, understanding while controlling the contact * Must be a "Team Player" and work cohesively with others internally and externally * Ability to work and adapt in a constantly changing, fast paced environment * Assignments include both routine and non-routine work * Reconfirmation of group travel itineraries prior to travel dates * Proactively contacting suppliers with any special requests such as seat assignments, group seats, special meals, baggage, production equipment and hotel request as per talent contracts * Waitlist and proactively follow up on waitlisted flights to complete group requests * Maximize the use of client negotiated airfares, cars and hotels * Arrange Meet n Greet and car/limo ground transportation * Set up direct billing for car and hotel reservations as needed * Work with hotel group desk for reservations over 10 guests * Contact hotels to request assistance in waiving "no show" charges * Build close and trusted relationship with travel arranger and production coordinators * Be knowledgeable on Publicity and Press Junket dates, locations, upcoming events and shows * Manage sensitive and confidential private data for each Talent traveler * Assist travel arrangers with billing and T&E reconciliations * Opportunities will exist for some team members to travel and act as on-site Publicity and Press Junkets Travel Coordinator #LI-VB1 #LI-onsite Qualifications * 7 years of experience working in a customer service environment that includes 5 years as a travel counselor * Must have Concierge, VIP, or Specialty travel counselor experience. Position Requirements * Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, or other specialty travel. Strong customer service and phone/email writing skills is required. * Knowledge, skills and abilities * Strong verbal and written communication skills * High attention to detail * Great active listening and information gathering skills * Proactive consultant - solutions oriented and accountable * Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex international reservations and changes) * Solid grasp of world geography and international travel routings * Highly skilled on Sabre GDS * Able to use current technology and easily adapt to changes in technology as they come. * Must be able to thrive in an ever-changing technical environment. * Ability to work flexible hours and adjust shift as needed for coverage or world events * Microsoft Outlook, Word and Excel CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. #LI-onsite

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About The Opportunity Are you passionate about Latin America and luxury travel? As a Travel Consultant on our Latin America team, you'll craft unforgettable journeys, whether it's a dream honeymoon or a family adventure. Using your in-depth knowledge of Latin America destinations and a passion for delivering world-class service, you'll design bespoke itineraries tailored to our guests' unique preferences. This is a fantastic opportunity for someone with experience in luxury travel sales, particularly working with high-net-worth individuals (HNWIs). At Scott Dunn, we also offer strong career progression, with many of our consultants moving into senior or managerial roles. Key Responsibilities Manage the end-to-end sales process - from initial enquiry and itinerary creation to booking and post-travel follow-up. Deliver exceptional service via phone, email, and in-person interactions to craft personalized luxury holidays. Meet and exceed individual and team sales targets and key performance indicators (KPIs). Develop and maintain in-depth knowledge of Latin America travel products and destinations, as well as other regions in the Scott Dunn portfolio. Support marketing efforts, including contributing to brochures, email campaigns, the website, PR initiatives, and events. Engage with guests face-to-face where required, ensuring a personalized service experience. Learn and work confidently with our internal systems and software tools. Collaborate closely with colleagues across departments and within the wider Sales team. Duties The duties that derive from these responsibilities include but are not exclusive to: Own the full guest journey, from initial enquiry through to repeat bookings. Deliver accurate, detailed communication and documentation for each itinerary. Qualify guest needs and use consultative sales techniques to convert enquiries into bookings. Respond promptly and professionally to all enquiries, particularly during peak travel periods. Manage guest information and payments, ensure timely documentation, and organize concierge services. Maintain guest engagement from booking to departure, ensuring an exceptional experience throughout Enter and manage client data in our Customer Relationship Management (CRM) and internal systems Proactively resolve guest issues or complaints, working alongside our Guest Relations team Book and manage flights using Travelport and other reservation tools. Attend internal and external training sessions to stay up to date with products and systems Take part in familiarization (FAM) trips to enhance product knowledge and share insights with the team Represent Scott Dunn at trade shows and promotional events, sometimes internationally Willingness to travel for training or events as needed Experience & Qualifications Experience selling luxury travel to Latin America destinations is preferred Specialist product knowledge within Latin America Sales driven with a keen eye for numbers Self-motivated and able to work autonomously Requires no direction or oversight with processes and systems Ability to demonstrate end-to-end ownership on projects Strong written and verbal communication skills Excellent attention to detail Proven organizational skills Previous experience of delivering high levels of customer service Inspires and motivates other team members, leads by example Understands team goals and uses success metrics to help focus sales efforts Values & Behaviors All employees must promote, understand, and apply Scott Dunn's workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process. In the know - Start by listening. We take the time to understand our guests' and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make. In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best. Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other's successes and have fun.Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Health benefits including, medical, dental, vision, gender affirming care, and fertility care Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability Flexible Spending Accounts Employee Assistance Program 401k program with partial match Tuition Reimbursement Program Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. Location - New York, NY If this sounds like the opportunity you have been waiting for then APPLY NOW. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. Our number one philosophy? Our people. Flight Centre Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at ***************************

Appointment Setter As an Appointment Setter in the Communications industry, you will play a crucial role in the growth and success of our organization. Your primary responsibility will be to connect with potential clients, understand their needs, and schedule appointments for our sales team. This position is vital for maintaining a steady pipeline of potential business opportunities and ensuring that our sales team can focus on closing deals. With your excellent communication skills and attention to detail, you will be instrumental in driving our company's success. Responsibilities Initiate contact with potential clients via phone, email, or other communication channels. Qualify leads and identify potential sales opportunities. Schedule appointments for the sales team with qualified leads. Maintain accurate records of interactions and appointments in the CRM system. Follow up with leads to confirm appointments and provide any necessary information. Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting. Meet or exceed daily, weekly, and monthly appointment -setting targets. RequirementsRequirements 1 -3 years of experience in an appointment -setting or similar role. Strong communication and interpersonal skills. Ability to work independently and manage time effectively. Proficiency in using CRM software and other communication tools. Detail -oriented with excellent organizational skills. Ability to handle rejection and maintain a positive attitude. Experience in the Communications industry is a plus.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultant will work at our clients New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation at an elite law firm. Working from the New York City client office, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do * · Advise and arrange travel for corporate business customers (both individuals and groups) * · Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations * · Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided * · Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems * · Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy * · Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For * · Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel * · Passion for excellence in client service, including proactive anticipation of needs * · Native GDS expertise (Sabre) * · Professional communication (written and verbal) * · Attention to detail * · Act with integrity, and look after personal traveler information * · Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) * · Resolving customer issues quickly and independently * Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations). d comprehensive understanding of fares and ticketing rules for car, air, and hotel * Passion for excellence in providing white glove VIP service, including proactive anticipation of needs * Native GDS expertise (Sabre) * Professional communication (written and verbal) * Strong attention to detail * Act with integrity, and look after personal traveler information * Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) * Resolving customer issues quickly and independently * Teamwork and openness to feedback Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. * Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. * Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. * We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. * And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultant will work at our clients New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation at an elite law firm. Working from the New York City client office, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do · Advise and arrange travel for corporate business customers (both individuals and groups) · Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations · Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided · Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems · Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy · Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For · Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel · Passion for excellence in client service, including proactive anticipation of needs · Native GDS expertise (Sabre) · Professional communication (written and verbal) · Attention to detail · Act with integrity, and look after personal traveler information · Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) · Resolving customer issues quickly and independently Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations). d comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Job Description About the role The Travel Experience Specialist designs and delivers memorable, client-focused travel experiences from concept through completion. You'll combine destination knowledge, supplier relationships and hands-on coordination to craft itineraries and on-trip support that exceed client expectations. This role suits a service-minded planner who enjoys curating unique travel moments, troubleshooting logistics, and working with both leisure and small-group clients. Key responsibilities Consult with clients to understand travel goals, interests, budgets and special requirements. Design bespoke itineraries that may include luxury stays, local experiences, guided tours, transfers and activities. Source and negotiate with suppliers, guides and local partners to secure the best available options and value. Confirm reservations, prepare client documents (vouchers, contact lists, maps) and ensure all logistical details are accurate. Provide pre-trip advice and on-trip support, responding promptly to client questions, changes or issues. Monitor bookings for schedule changes, service disruptions or safety alerts and proactively communicate solutions. Maintain detailed client records, preference profiles and trip notes in the CRM or booking system. Collect post-trip feedback and identify opportunities to improve future experiences. Requirements 2+ years experience in travel planning, concierge services, hospitality or a closely related role preferred. Strong customer-service and relationship-building skills with a polished, professional demeanor. Excellent organizational ability, attention to detail and comfort managing complex, multi-component itineraries. Effective problem-solving skills and the ability to act calmly under time pressure. Basic computer skills required (Microsoft Office especially Excel and Word email and internet research). Familiarity with CRMs, GDS or online booking platforms is an advantage. Ability to work occasional early/late hours to support clients in different time zones and, when required, to support onsite or local arrangements. Discretion and professionalism in handling confidential client information. Benefits Competitive compensation with opportunities for performance-based incentives, Flexible work arrangements or hybrid options depending on company policy. Professional growth and exposure to a wide range of travel styles and destinations. Supportive team culture and access to supplier networks and industry tools. Employee travel discounts, partner perks and standard benefits where offered (paid time off, health coverage, etc., subject to company policy).