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Telemarketing agent education requirements

Updated January 8, 2025
2 min read
Usually, telemarketing agents don't need a college education. The most common degree for telemarketing agents is bachelor's degree with 38% graduates, with only 24% telemarketing agent graduates earning high school diploma. Telemarketing agents who decided to graduate from college often finish University of Phoenix or Western Washington University. Some good skills to have in this position include telemarketing, telephone calls and schedule appointments.

What education do you need to become a telemarketing agent?

What degree do you need to be a telemarketing agent?

The most common degree for telemarketing agents is bachelor's degree, with 38% of telemarketing agents earning that degree. The second and third most common degree levels are high school diploma degree at 24% and high school diploma degree at 18%.
  • Bachelor's, 38%
  • High School Diploma, 24%
  • Associate, 18%
  • Diploma, 11%
  • Other Degrees, 9%

What should I major in to become a telemarketing agent?

You should major in business to become a telemarketing agent. 33% of telemarketing agents major in business. Other common majors for a telemarketing agent include english and communication.

Best majors for telemarketing agents

RankMajorPercentages
1Business32.6%
2English7.3%
3Communication7.3%
4Psychology5.2%
5Computer Science5.2%

20 best online courses for telemarketing agents

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1. CVS Health Call Center Customer Service

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The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. Customer Service, Customer Support, And Customer Experience

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3. Cold Calling Mastery

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Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

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How to Approach New Customers and Maintain Existing Ones...

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

6. Cold Calling for B2B Sales: How to Prospect over the Phone

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B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

7. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

8. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

9. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

10. Dealing With Angry Customers

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Skills and Techniques for Handling Most Customer Situations...

11. Getting Started with Call Center Training

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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

12. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

14. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

15. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

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Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

16. Zendesk for Customer Service Agents-Complete Training Course

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Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...

17. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

18. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

19. Create B2B Sales Cold Calling Scripts & Value Propositions

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B2B Sales Skill: Create Personalized Talk Tracks for Sales Reps that Win more Prospects and Close more Deals...

20. Zendesk for Customer Service Agents Training Course

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How to provide great customer support using Zendesk, a course for beginners...

Average telemarketing agent salary by education level

Telemarketing agents with a Bachelor's degree earn more than those without, at $43,416 annually. With a Master's degree, telemarketing agents earn a median annual income of $43,316 compared to $40,379 for telemarketing agents with an Doctorate degree.
Telemarketing agent education levelTelemarketing agent salary
Master's Degree$43,316
High School Diploma or Less$34,864
Bachelor's Degree$43,416
Doctorate Degree$40,379
Some College/ Associate Degree$34,732

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.