Telemarketing agent vs telemarketing representative

The differences between telemarketing agents and telemarketing representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telemarketing agent has an average salary of $37,864, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for a telemarketing agent include telemarketing, telephone calls and schedule appointments. The most important skills for a telemarketing representative are customer service, telephone calls, and outbound calls.

Telemarketing agent vs telemarketing representative overview

	Telemarketing Agent	Telemarketing Representative
Yearly salary	$37,864	$28,116
Hourly rate	$18.20	$13.52
Growth rate	6%	6%
Number of jobs	28,053	101,406
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 35%
Average age	46	37
Years of experience	-	-

Telemarketing agent vs telemarketing representative salary

Telemarketing agents and telemarketing representatives have different pay scales, as shown below.

	Telemarketing Agent	Telemarketing Representative
Average salary	$37,864	$28,116
Salary range	Between $23,000 And $60,000	Between $17,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telemarketing agent and telemarketing representative education

There are a few differences between a telemarketing agent and a telemarketing representative in terms of educational background:

	Telemarketing Agent	Telemarketing Representative
Most common degree	Bachelor's Degree, 38%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Telemarketing agent vs telemarketing representative demographics

Here are the differences between telemarketing agents' and telemarketing representatives' demographics:

	Telemarketing Agent	Telemarketing Representative
Average age	46	37
Gender ratio	Male, 40.0% Female, 60.0%	Male, 37.3% Female, 62.7%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	11%

Differences between telemarketing agent and telemarketing representative duties and responsibilities

Telemarketing agent example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
Call clients and persuade customers of other communications companies to become Comcast customers.

Telemarketing representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
Monitor telemarketing representatives telephone conversations with customers.
Verify medicaid waive eligibility for non-emergency transportation.
Make calls to existing Comcast customers for upgrades on their cable packages.
Up saleing customers of comcast from a double play program to a triple play program.

Telemarketing agent vs telemarketing representative skills

Common telemarketing agent skills

Telemarketing, 19%
Telephone Calls, 16%
Schedule Appointments, 6%
Inbound Calls, 6%
Outbound Calls, 6%
Outbound Sales, 6%

Common telemarketing representative skills

Customer Service, 17%
Telephone Calls, 15%
Outbound Calls, 14%
Telemarketing, 14%
Cold Calls, 6%
Credit Card, 6%

Telemarketing Agent vs. similar jobs

Telemarketing Agent related careers

Telemarketing Agent related jobs

What similar roles do

Zippia Careers
Sales Industry
Telemarketing Agent
Telemarketing Agent vs Telemarketing Representative

Updated January 8, 2025

Browse sales jobs