Telemarketing agent vs telesales specialist

The differences between telemarketing agents and telesales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telemarketing agent has an average salary of $37,864, which is higher than the $36,414 average annual salary of a telesales specialist.

The top three skills for a telemarketing agent include telemarketing, telephone calls and schedule appointments. The most important skills for a telesales specialist are outbound calls, customer service, and inbound calls.

Telemarketing agent vs telesales specialist overview

	Telemarketing Agent	Telesales Specialist
Yearly salary	$37,864	$36,414
Hourly rate	$18.20	$17.51
Growth rate	6%	6%
Number of jobs	28,053	28,411
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 51%
Average age	46	37
Years of experience	-	-

Telemarketing agent vs telesales specialist salary

Telemarketing agents and telesales specialists have different pay scales, as shown below.

	Telemarketing Agent	Telesales Specialist
Average salary	$37,864	$36,414
Salary range	Between $23,000 And $60,000	Between $26,000 And $50,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telemarketing agent and telesales specialist education

There are a few differences between a telemarketing agent and a telesales specialist in terms of educational background:

	Telemarketing Agent	Telesales Specialist
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Telemarketing agent vs telesales specialist demographics

Here are the differences between telemarketing agents' and telesales specialists' demographics:

	Telemarketing Agent	Telesales Specialist
Average age	46	37
Gender ratio	Male, 40.0% Female, 60.0%	Male, 43.5% Female, 56.5%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	11%

Differences between telemarketing agent and telesales specialist duties and responsibilities

Telemarketing agent example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
Call clients and persuade customers of other communications companies to become Comcast customers.

Telesales specialist example responsibilities.

Administer and maintain leads within SalesForce.com.
Generate and close sales lead via outbound telesales campaigns.
Prospect for new accounts through telesales and networking with approval from manager.
Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
Provide general information about Humana's products to customers and brokers.
Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.

Telemarketing agent vs telesales specialist skills

Common telemarketing agent skills

Telemarketing, 19%
Telephone Calls, 16%
Schedule Appointments, 6%
Inbound Calls, 6%
Outbound Calls, 6%
Outbound Sales, 6%

Common telesales specialist skills

Outbound Calls, 26%
Customer Service, 24%
Inbound Calls, 8%
Health Insurance, 7%
Outbound Sales, 7%
Insurance Products, 3%

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Telemarketing Agent
Telemarketing Agent vs Telesales Specialist

Updated January 8, 2025

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