Telemarketing fundraiser skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical telemarketing fundraiser skills. We ranked the top skills for telemarketing fundraisers based on the percentage of resumes they appeared on. For example, 29.6% of telemarketing fundraiser resumes contained outbound calls as a skill. Continue reading to find out what skills a telemarketing fundraiser needs to be successful in the workplace.

7 telemarketing fundraiser skills for your resume and career

1. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how telemarketing fundraisers use outbound calls:

Placed outbound calls to promote causes and solicit donations.
Perform outbound calls to customers while delivering a scripted message and responding professionally and appropriately to customer objectives and questions.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how telemarketing fundraisers use customer service:

Raised funds for underprivileged school districts, took orders over the phone, provided excellent customer service
Processed orders for burial plans Scheduled appointments Customer service

3. Telemarketing

Here's how telemarketing fundraisers use telemarketing:

Engage donors and prospective donors through telemarketing campaigns Secured more than $8,000 in donations
Monitored telemarketing representatives telephone conversations with customers.

4. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how telemarketing fundraisers use cold calls:

Call past donors as well as make cold calls to get donations for public TV.
Call for Nonprofit Organizations and Raise money * This company does not make cold calls

5. Non-Profit Organization

A non-profit organization (NPO) is a business that has been granted tax-exempt status by the Internal Revenue Service (IRS) because it serves a social cause and provides a benefit to the public. The organization must serve a social cause whether it is through services, goods, or both.

Here's how telemarketing fundraisers use non-profit organization:

Called national residential homes to raise monetary funds for various non-profit organizations.
Earned $20,725 for multiple non-profit organizations

6. Computer System

Here's how telemarketing fundraisers use computer system:

Contacted potential donors for non profit organizations and entered donors' information into computer system of the transaction created
Assisted customers with credit card applications, taking customer information and entering into computer system for processing.

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7. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how telemarketing fundraisers use telephone calls:

Answer telephone calls from potential customers who are responding to advertisements Contact customers to follow up on initial interaction.
Provided a weekly update of cold telephone calls, annotated new sales and provided marketing effectiveness information.

What skills help Telemarketing Fundraisers find jobs?

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List of telemarketing fundraiser skills to add to your resume

The most important skills for a telemarketing fundraiser resume and required skills for a telemarketing fundraiser to have include:

Outbound Calls
Customer Service
Telemarketing

Cold Calls
Non-Profit Organization
Computer System

Telephone Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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