How To Become A Telemarketing Manager: What It Is and Career Path

What is a telemarketing manager and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a telemarketing manager. For example, did you know that they make an average of $16.69 an hour? That's $34,709 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 32,900 job opportunities across the U.S.

ScoreTelemarketing ManagerUS Average

Salary

2.7

Avg. Salary $34,709

Avg. Salary $59,228

Stability level

9.2

Growth rate 6%

Growth rate 0.3%

Diversity

3.5

Race

American Indian and Alaska Native 0.40%

Asian 5.27%

Black or African American 6.74%

Hispanic or Latino 17.84%

Unknown 3.93%

White 65.82%

Gender

female 52.91%

male 47.09%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

9.2

Stress level is very high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become a telemarketing manager

Explore telemarketing manager education requirements

Most common telemarketing manager degrees

Bachelor's

47.9 %

High School Diploma

20.3 %

Associate

20.1 %

Start to develop specific telemarketing manager skills

Skills	Percentages
Telemarketing	32.10%
Market Surveys	16.44%
Outbound Calls	11.65%
Telephone Calls	5.96%
Inbound Calls	5.61%

Complete relevant telemarketing manager training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New telemarketing managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telemarketing manager based on U.S. Bureau of Labor Statistics data and data from real telemarketing manager resumes.

Research telemarketing manager duties and responsibilities

Manage telemarketing department and dispatch leads to sales rep's throughout california-hire, train, verification, motivation, scheduling and payroll
Manage inbound sales and customer service telemarketing performance, with sales and customer service targets consistently reach and exceed.
Maintain personal information from alumni including name, address, and payments.
Solicit alumni for donations to be distribute to colleges, scholarship funds, and organizations.

Prepare your telemarketing manager resume

When your background is strong enough, you can start writing your telemarketing manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a telemarketing manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable telemarketing manager resume templates

Build a professional telemarketing manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your telemarketing manager resume.