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Teleperformance Overview

Teleperformance SE is an omnichannel company headquartered in France. The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing.
The staff at Teleperformance come from unusually diverse demographic backgrounds. The company is 60.0% female and 39.0% ethnic minorities. Even though it has great demographic diversity, Teleperformance notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 68.2%. Despite having coworkers who agree with each other about politics, employees at Teleperformance tend to have relatively short tenures. Staff members usually stay with the company for 1.3 years. The average employee at Teleperformance makes $26,597 per year. In comparison, some of its highest paying competitors, like OceanX, Sutherland Global Services, and DIRECTV, pay $73,633, $35,270, and $34,076, respectively.
Teleperformance is an industry leader with 300,000 employees and an annual revenue of $5.3B that is headquartered in the United States.

The Organization’s Mission

At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers, communities and shareholders.

Industry

Technology

Revenue

$5.3B

Employees

300,000

Founded in

1978

Headquarters

-

Website

teleperformance.com

Organization Type

Public

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The Team At Teleperformance

Key People
  • Tracy Poulsen (Manager)
  • Daniel Julien (founder)

The Culture At Teleperformance

Information provided by the company
This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
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It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work
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It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow.
Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
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Teleperformance Reviews

Zippia Official Logo

5.0

Zippia UserMarch 2021

5.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

Customer and team interaction Show More

What DON'T You Like About Working There?

Micro management on performance from client Show More

What Are Your Favorite Benefits/Perks?

Work from home Show More
Zippia Official Logo

1.0

Zippia UserMarch 2021

1.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

The customers Show More

What DON'T You Like About Working There?

The point system is a set up. The employees, co workers, fights, gossip, employees sleeping with supervisors etc. sexual harassment , hostile work environment Show More

What Are Your Favorite Benefits/Perks?

Going home ! Show More
Zippia Official Logo

2.0

Zippia UserFebruary 2021

2.0

Zippia Official LogoZippia UserFebruary 2021

What Do You Like About Working There?

The only available work during the pandemic Show More

What DON'T You Like About Working There?

Low salary and not that pro. In the egyptian Branch Show More

What Are Your Favorite Benefits/Perks?

Non Show More
Zippia Official Logo

2.0

Zippia UserJanuary 2021

2.0

Zippia Official LogoZippia UserJanuary 2021

What Do You Like About Working There?

Good pay and good working hours. Show More

What DON'T You Like About Working There?

Not helpful at all they’re not organized. Show More

What Are Your Favorite Benefits/Perks?

Entering I had to last 90 days to receive a 250 bonus. Got the holidays off . Hand medical and dental care covered also 4K Show More
Zippia Official Logo

3.0

Zippia UserAugust 2020

3.0

Zippia Official LogoZippia UserAugust 2020

What Do You Like About Working There?

Multicultural environment Show More

What DON'T You Like About Working There?

Unwieldy and unwilling hierarchy Show More

What Are Your Favorite Benefits/Perks?

Organized work premises Show More
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Teleperformance Rankings

Teleperformance is ranked #28 on the Biggest Companies in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Teleperformance Salaries

How much does Teleperformance pay?
The national average salary for a Teleperformance employee in the United States is $26,597 per year. Employees in the top 10 percent can make over $43,000 per year, while employees at the bottom 10 percent earn less than $16,000 per year.
6.0
Salary Score
Average Employee Earnings

Teleperformance Salaries By Job Title

While Teleperformance employees earn an average yearly salary of $26,597, different roles can command different wages. Some of the positions that earn high wages at Teleperformance include subject matter expert, quality assurance analyst, team leader, and supervisor. A typical subject matter expert salary at Teleperformance is $104,446 per year. Other roles at Teleperformance include call center representative and customer service representative. A call center representative at Teleperformance earns an average yearly salary of $24,111.
Job Title
Title
ascdesc
Average Salarydesc
Subject Matter Expert
Salary Range99k - 110k$104k$104,446
Quality Assurance Analyst
Salary Range79k - 92k$86k$85,797
Team Leader
Salary Range55k - 87k$70k$69,636
Supervisor
Salary Range54k - 81k$67k$67,025
Technical Support Specialist
Salary Range38k - 45k$42k$41,968
Technical Support Technician
Salary Range37k - 42k$40k$40,070
Cashier
Salary Range24k - 25k$25k$24,972
Call Center Agent
Salary Range24k - 25k$25k$24,885
Customer Service Agent
Salary Range23k - 24k$24k$24,354
Customer Service Representative
Salary Range22k - 26k$24k$24,157
$22k
$110k

Teleperformance Careers

On average, employees at Teleperformance stay with the company for 1.3 years. Employees most commonly join Teleperformance after leaving Walmart. When they leave Teleperformance, they most frequently get their next job at Walmart.

Average Length of Employment

Top Employers Before Teleperformance

Walmart
23.9 %
Wendy's
4.7 %
Sitel
4.6 %

Top Employers After Teleperformance

Walmart
20.4 %
Alorica
5.7 %

Teleperformance Employee Demographics

9.5
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Teleperformance Employees Education

Of the 300,000 employees at Teleperformance, 12.1% attended Broward College. Employees at Teleperformance most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

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Teleperformance Employee Political Affiliation

Teleperformance employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Teleperformance employee was by Robert Massey. Robert Massey donated $4,600 to the Republican Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
Robert MasseyExecutive Vice President
Robert Massey
Executive Vice President
Executive Vice President
Republican Party
Republican Party
$4,600Republican Party
$4,600
Merlin GackleVice President, Business Development
Merlin Gackle
Vice President, Business Development
Vice President, Business Development
Republican Party
Republican Party
$3,303Republican Party
$3,303
Johnny BarnettData Entry Specialist
Johnny Barnett
Data Entry Specialist
Data Entry Specialist
Democratic Party
Democratic Party
$1,550Democratic Party
$1,550
Eileen CarhartCaptioning, Subtitling
Eileen Carhart
Captioning, Subtitling
Captioning, Subtitling
Democratic Party
Democratic Party
$683Democratic Party
$683
Martha JosephCustomer Service Representative
Martha Joseph
Customer Service Representative
Customer Service Representative
Democratic Party
Democratic Party
$546Democratic Party
$546
Jeffrey JohnsonVice President
Jeffrey Johnson
Vice President
Vice President
Democratic Party
Democratic Party
$525Democratic Party
$525
Steven WykaCustomer Relations Coordinator
Steven Wyka
Customer Relations Coordinator
Customer Relations Coordinator
Republican Party
Republican Party
$285Republican Party
$285
Brent WelchExecutive
Brent Welch
Executive
Executive
Republican Party
Republican Party
$250Republican Party
$250
Stephanie GrayOperations Director
Stephanie Gray
Operations Director
Operations Director
Democratic Party
Democratic Party
$237Democratic Party
$237
Kelvin BelloCustomer Service Representative
Kelvin Bello
Customer Service Representative
Customer Service Representative
Democratic Party
Democratic Party
$236Democratic Party
$236
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Teleperformance Employment Videos

Teleperformance Financial Performance

7.1
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1978

Organization type

Public

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Teleperformance Competitors

Some of the competitors of Teleperformance are OceanX, Sutherland Global Services, and DIRECTV. The average salaries at OceanX rank the highest, with their employees earning an average salary of $73,633 per year. The salaries at Sutherland Global Services average $35,270 per year, and the salaries at DIRECTV come in at $34,076 per year.
Companydesc
Average Salarydesc
OceanX
Salary Range54k - 99k$74k$73,633
Sutherland Global Services
Salary Range24k - 51k$35k$35,270
DIRECTV
Salary Range22k - 51k$34k$34,076

Drake Enterprises

Salary Range22k - 45k$32k$31,921
The Customer Company
Salary Range22k - 45k$32k$31,806
Telvista
Salary Range22k - 41k$30k$30,421
Data Control Group
Salary Range21k - 41k$30k$30,165
Sitel
Salary Range22k - 39k$30k$29,831
Focus Services
Salary Range21k - 40k$30k$29,673

Connextions

Salary Range20k - 42k$30k$29,568
$19k
$99k

Frequently Asked Questions about Teleperformance

When was Teleperformance founded?

Teleperformance was founded in 1978.

How many Employees does Teleperformance have?

Teleperformance has 300,000 employees.

How much money does Teleperformance make?

Teleperformance generates $5.3B in revenue.

What industry is Teleperformance in?

Teleperformance is in the technology industry.

What is Teleperformance's mission?

Teleperformance's mission statement is "At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers, communities and shareholders."

What type of company is Teleperformance?

Teleperformance is a public company.

Who are Teleperformance's competitors?

Teleperformance competitors include Sykes Enterprises, Teletech Holdings, Sutherland Global Services, DIRECTV, StarTek, Telvista, Advanced Call Center Technologies, The Results Companies LLC, GCS, Afni, American Customer Care, Data Control Group, OceanX, Affinitas, Drake Enterprises, The Customer Company, USA800, Focus Services, Connextions, Sitel.

Who works at Teleperformance?

Tracy Poulsen (Manager)

Daniel Julien (founder)

Are You An Executive, HR Leader, Or Brand Manager At Teleperformance?

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Updated December 31, 2020

Zippia gives an in-depth look into the details of Teleperformance, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Teleperformance. The employee data is based on information from people who have self-reported their past or current employments at Teleperformance. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Teleperformance and its employees or that of Zippia.

Teleperformance may also be known as or be related to TELEPERFORMANCE USA INC, Teleperformance, Teleperformance USA and Teleperformance United States Inc.