Teleperformance USA jobs in North Lauderdale, FL - 53 jobs

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures This position is 100% onsite in North Lauderdale, FL. Work at home is not available for this position. Responsibilities Your Responsibilities Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence Assume accountability for the delivery of value added operations management services in support of approximately 500 - 1000 call center agents, technology professionals, and project managers Develop and implement operational practices that establish positive employer-employee-client relationships and promote high levels of employee morale Manage compliance and reporting for all call center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc. Oversee center wide human resource recruiting, training, development and retention. Manage and develop center human resources, training, facilities, and IT staff Participate as a value adding member of the TP USA management team Promote the highest standards of ethical and professional conduct through demonstrated individual performance Develop and manage the operating budget for the specific call center operation Thrive as a team player in a fast paced, high energy, change oriented environment Perform other related duties and assignments as required by manager Qualifications Qualifications Banking and fraud industry experience preferred Bachelor's degree from an accredited college or university or equivalent work experience 5-7 years of call center management experience with two years of operations management Experience with strategic initiative development and implementation, specifically with operating policies and procedures and work process improvements Experience supporting operations of 500- 1,000 FTE staff assigned to multiple client programs with varying service level objectives, agent skill requirements and technical solutions Strong analytical skill and the ability to drive change and manage long term projects Strong verbal, listening and written communications skills required, as well as outstanding interpersonal skills Must have proficiency in Microsoft Office functions including extended Outlook functions and complex Excel functions. Soft Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Supporting training department by performing work educating, testing, and coaching new hires to a specified account using curriculum and materials specialized to a particular account. JOB RESPONSIBILITIES • Conduct new hire training in a classroom setting • Conduct follow-up one-on-one training when necessary • Conduct refresher training sessions • Conduct certification sessions • Attend training meetings • Attend training/quality assurance meetings • Assist training department with any other necessary functions • Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored. OTHER RELATED DUTIES • Conduct new hire training in a classroom setting • Conduct follow-up one-on-one training when necessary • Conduct refresher training sessions • Conduct certification sessions • Attend training meetings • Attend training/quality assurance meetings • Assist training department with any other necessary functions • Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored. INTERNAL APPLICANTS MUST MEET THE FOLLOWING REQUIREMENTS: To be considered you must meet the following criteria: You must have worked at Alorica for a minimum of six months (or tenured in your most recent position for 6 months). You must be meeting expected performance metrics in your current position. You do not have any Active Final Corrective Actions or Warnings. If you are not sure of your status, please check with your Manager or Human Resources Partner. QUALIFICATIONS Minimum Education and Experience: • Possession of a High School Degree, GED or other equivalent education; Associates degree preferred • Previous experience in training and/or customer call center experience Knowledge, Skills and Abilities: • Demonstrated knowledge of adult learning techniques and best practices in training delivery • Demonstrated knowledge of specific account provisions, products, and policies • Ability to communicate effectively both orally and in writing • Excellent attendance and punctuality • Demonstrated effective listening skills • Demonstrated proficiency of presentation skills • A wide degree of creativity and latitude is expected • Knowledge of Microsoft Word, Excel, and PowerPoint • A great attitude Work Environment: Ability to work in a fast paced, ever changing environment Physical Demands: Ability to stand while conducting training classes Ability to travel to centers to deliver training or to monitor, evaluate and coach team members. Equal Opportunity Employer - Veterans/Disabled

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following: Cleans all amenity areas as designated by the Maintenance Supervisor. Cleans and maintains the hallways, lobby areas, and elevator. Performs cleaning in vacant apartments when resident vacates. Cleans the model apartment in a daily basis. Obtains list of vacant apartments which need to be cleaned immediately. Advises Manager or Supervisor of apartments ready for occupancy. Inventories stock to ensure adequate supplies. Mops, scrubs, and vacuums hallways, stairs and office space. Empties trash and garbage containers. The general duties of this position require that the employee maintain the property in a clean and sanitary condition at all times. Ensuring that residents come home to a clean building. Additional duties may be assigned by the property manager Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid Vacation, Sick, Personal, and Holiday Time. Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

Employment Type: Full-time Reporting to: Chief Sales Officer ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. HERE'S WHAT THE JOB REALLY LOOKS LIKE We're looking for a high-impact BPO Sales Executive who thrives in complex sales environments and knows how to turn challenges into opportunities. This role combines strategic thinking, consultative selling, and the ability to build trust with executive stakeholders. If you're driven, resilient, and energized by growth, you'll be a great addition to our team! HOW YOU'LL MAKE AN IMPACT 1. Pipeline Building & New Business Development Identify, pursue, and qualify new BPO opportunities through proactive outreach and market research. Lead discovery conversations to uncover client pain points, operational needs, and decision criteria. Maintain disciplined pipeline management with consistent follow-up and CRM accuracy. 2. Consultative Solution Selling Translate client challenges into clear, relevant BPO solutions and value propositions. Build compelling ROI stories using process improvements, cost savings, and measurable performance outcomes. Guide prospects through buying complexity by outlining onboarding steps, SLAs, KPIs, and operational expectations. 3. Executive Engagement Conduct polished, high-level conversations with senior leaders and decision-makers. Facilitate presentations, business cases, and solution narratives that command executive attention. 4. Negotiation & Deal Management Shape and manage the commercial conversation: pricing models, terms, value levers, and contractual considerations. Identify non-negotiables and hold position on high-impact items that matter to long-term success. Collaborate with internal teams (legal, operations, delivery) to advance deals to closure. 5. Collaboration & Internal Alignment Partner with cross-functional peers to refine solutions, coordinate proposals, and ensure operational feasibility. Share best practices, participate in peer reviews, and contribute to a high-performance sales culture. 6. Resilience, EQ, and Relationship Building Navigate objections with empathy, confidence, and emotional intelligence. Sustain momentum despite rejection and consistently re-engage potential clients. Build trust and rapport across diverse stakeholders through transparency and authenticity. WHAT'LL SET YOU UP FOR SUCCESS Hunger for Growth Self-motivated, proactive, and eager to pursue opportunities independently. Comfortable owning a number, driving activity, and outperforming expectations. Scrappy, Creative, and Story-Driven Investigative mindset with the curiosity to dig beyond surface-level client needs. Ability to craft compelling, client-relevant stories that differentiate our value. Collaborative Dealmaker Works well in team environments and actively contributes to shared success. Skilled at negotiation and securing agreements that protect value and long-term outcomes. Courageous & Resilient High resilience and persistence in outreach, follow-up, and re-engagement. Handles objections professionally and keeps conversations moving forward. Industry & Operational Fluency Understanding of BPO operations, contact center metrics, pricing models, and service delivery fundamentals (preferred). Adept at simplifying complex processes for clients. Experience and Qualifications: 3-8 years of experience in BPO sales, enterprise sales, or solution-based selling roles. Proven track record of meeting or exceeding sales targets. Strong communication, presentation, and executive engagement skills. CRM proficiency (Salesforce, HubSpot, etc.). Bachelor's degree preferred; equivalent experience considered. Location Note: We're currently hiring for this position in: “Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia”. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Competitive base pay with performance-driven incentives Comprehensive benefits including medical, dental, vision, and 401(k) Career development through Alorica Academy's open-access courses Real opportunities to grow within a global organization Access to our employee assistance program A collaborative, inclusive culture where innovation actually happens Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk. Apply today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaUSA #AloricaJobs #Sales

Customer Service Representative Employment Type: Full-time , $17/hr Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in Cutler Bay, Florida. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

TRG Management, a premier property management company experienced with all types of housing, including garden, mid-rises, high-rises, and luxury rentals. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Job Responsibilities include but are not limited to: Prepares or assists in preparing apartment turns for new residents from painting, flooring, general repairs, housekeeping, etc. Responsible for the hands-on maintenance of the property, including overall inspection, repair, and general maintenance of apartment homes and other interior/exterior areas. Acts as a team leader; among the general maintenance associates; delegating, supervising, directing and assisting in the work of the department. Installs and repairs electrical systems, appliances, electrical and HVAC equipment. Performs various preventative maintenance functions and records findings in maintenance log. Performs on-call emergency service as required. Works along with general maintenance staff in maintaining grounds and keeping them free of trash and debris. Monitors the maintenance and up-keep of all mechanical equipment on the community including, but not limited to, water heaters, HVAC units, etc. Diagnoses malfunctioning apparatus such as transformers, motors, and electrical fixtures. Replaces faulty electrical components of machine such as relays, switches, and motors, and positions sensing devices. The ideal candidate will possess: A high school diploma or equivalent (preferred). A minimum of three (3) years hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. Excellent communication and interpersonal skills required. Supervisory experience (preferred). An EPA or CFC certification. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is an Equal Opportunity Employer. We are a Drug- Free Workplace.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. For the Corporate office we are looking for a Senior Staff Accountant. Job Responsibilities include but are not limited to: Perform advanced bank reconciliations for multiple operating, reserve, and trust accounts, resolving complex variances. Manage full month-end and year-end close processes, including preparation and review of journal entries (accruals, deferrals, amortizations) and related schedules. Prepare and analyze monthly financial statements for assigned properties, ensuring accuracy and compliance with GAAP and company standards. Generate and interpret detailed financial and performance reports, including budget-to-actual analyses, cash-flow summaries, and variance explanations. Maintain and reconcile general ledger accounts; identify and correct discrepancies proactively. Review and approve complex invoices, deposits, and transactions, ensuring accurate coding, classification, and property allocation. Ensure integrity of accounting data by maintaining accurate and complete financial records across the assigned portfolio. Partner with property and asset management teams to explain financial results, support operational decisions, and address accounting issues. Conduct periodic audits such as tenant ledger reviews, CAM reconciliations, security deposit activity checks, and balance sheet verification. Assist with budgeting and forecasting, providing analytical insights and recommendations. Ensure compliance with internal controls, company accounting policies, regulatory requirements, and property management agreements. Identify and implement process improvements to enhance accuracy, efficiency, and system automation. Participate in system upgrades, data migrations, and implementation of new accounting tools or modules. Mentor and support junior accounting staff, reviewing work and providing guidance as needed. Lead or assist with special projects, including acquisitions, property transitions, audits, and financial analysis initiatives. Perform other duties as assigned to support department and company objectives. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

Mandatory Skills: Mandatory Technical / Functional Skills 1) Expert in HTML5, CSS3, IndexedDB and & Angular JS 2) Responsive web development using Bootstrap 3) Fixing the compatibility issues of webpages on various browsers (IE 10, Mozilla Firefox) & devices (laptop & tablets) Roles and responsibility Confer with the client to discuss ideas for the layout, colors, and organization of the site. Oversee production and implementation. Create pages that appeal to the tastes of the site's users. i.e. usability & accessibility. Build applications and services for the Web. Test applications on various browsers and modify if necessary. Architect websites, design data-driven applications, and find efficient client-server solutions Desirable Technical / Functional Skills 1)have creativity and imagination 2)be adaptable and able to pick up new techniques 3)have good interpersonal and communication skills 4)be able to work on own or in a team Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Job Responsibilities include but are not limited to: Prepares or assists in preparing maintenance to include service request, unit turns, general repairs, housekeeping, etc. Responsible for the hands-on maintenance of the property, including overall inspection, repair, and general maintenance of offices and other interior/exterior areas. Installs and repairs electrical systems, apparatus, and electrical and electronic components of industrial machinery and equipment. Performs various preventative maintenance functions and records findings in maintenance log. Performs on-call emergency service as required. Works along with general maintenance staff in maintaining grounds and keeping them free of trash and debris. Monitors the maintenance and keep-up of all mechanical equipment on the community including, but not limited to, water heaters, HVAC units, etc. Diagnoses malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables. Replaces faulty electrical components of machine such as relays, switches, and motors, and positions sensing devices. The ideal candidate will possess: A high school diploma or equivalent (preferred). A minimum of two (2) years hands-on apartments maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. Excellent communication and interpersonal skills required. The ability to lift and work heavy equipment. An EPA or CFC certification. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid Vacation, Sick, Personal, and Holiday Time. Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Position Responsibilities: Responsible for the performance of all lease-up properties through stabilization. Budget preparation and control. Prepare financial review of operating statements. Provide direction and assist property managers with planning, work direction, addressing complaints and resolving issues. Ensure proper management of property expenses. Negotiate with vendors and/or contractors for service and cost. Ensure compliance for property inspections. Train property staff of company policies, procedures and best practices. Travel to property sites. Other duties and/or project as assigned. Position Requirements: Minimum of 5 years experience managing a multiple apartment community, Affordable Housing, RAD, PBV experience preferred. CPM, Bachelors Degree preferred. Strong organizational skills with the ability to manage a multi-changing work environment and priorities. Strong Financial, contract negotiation & bidding skills. Excellent verbal and written communication skills. Proficient in MS Office Suite. Ability to recruit, train and build a dynamic work team. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Responsibilities: Understand market and rental rates by consistently surveying the local competition. Attract tenants by advertising vacancies; obtain referrals from current tenants; explain advantages of location and services; show units. Contract with tenants by negotiating leases; collect security deposit. Accomplish financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; contracting with vendor services. Maintain building systems by contracting for maintenance services; supervising repairs. Secure property by contracting with security patrol service; establish and enforce precautionary policies and procedures; respond to emergencies. Enforce occupancy policies and procedures by confronting violators. Prepare reports by collecting, analyzing, and summarizing data and trends. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplish organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. The ideal candidate will possess: Prior Affordable Housing Experience. Qualifications: Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) or Certified Occupancy Specialist (COS) A minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s). The achievement of Fair Housing certification prior to interaction with prospects or residents Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications Knowledge of OSHA laws and regulations Flexible work schedule Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid Vacation, Sick, Personal, and Holiday Time. Opportunities for Professional Development and Tuition Reimbursement. TRG Management Company is an Equal Opportunity Employer. We are a Drug- Free place.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal communication imperative to maintain operations at peak performance. This position is 100% onsite in North Lauderdale, FL. Work at home is not available for this position. Responsibilities Your Responsibilities Monitor established thresholds for schedule adherence, online states, off phone events (break and pre-approved AUX modes), agent states that are not pre-approved must be limited (ACW, long calls, Aux modes) Communicate with operations management for prompt resolution of issues identified in duties above Partner with operations in recruitment of overtime/VTO to assist with managing day to day staffing levels Generate inclusive alerts for any type of situations that could disturb service level or efficiency (i.e., technical issues causing idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW and/or agent population shrink) Report as required by client and internal leadership (i.e., switch and performance reporting, attendance and adherence reporting, documentation of outages and staffing impacts resulting from these and any other ad hoc reporting that may be required) Information exchange with client and all their vendors in a virtual call center environment Thrive as a team player in a fast paced, high energy, change oriented environment Other duties as assigned by supervisor or other management Ensure all TP policies and procedures are adhered to, including but not limited to: Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications 90 days in current position (internal applicants) 6 months of Call Center Operations or Workforce experience a must Must have solid customer service skills Must have solid verbal and written communications skills Must be flexible with ability to work any schedule base on business needs Must have proficiency in ability to use email, extended email functions, word processing and advanced spreadsheets in Excel format Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

This is an excellent opportunity for a goal-oriented, motivated individual who is ready to join a team with room to grow. TRG Management offers a generous benefits package that includes medical, dental and vision insurance, 401(k), paid vacation, personal and sick time. Duties will include: Cleaning and polishing lighting fixtures, marble surfaces, and trim. Replacing light bulbs. Cleaning rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas. Sweeping, mopping, scrubbing, and vacuuming hallways, stairs and office space. Cleaning rugs, carpets, upholstered furniture, and draperies. Washing walls, ceilings, windows and sills, door panels and woodwork. Transporting trash and waste to disposal area and emptying trash and garbage containers. Cutting and trimming grass, if required. Transporting small equipment or tools on property. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid Vacation, Sick, Personal, and Holiday Time. Opportunities for Professional Development and Tuition Reimbursement. The ideal candidate will possess: A high school diploma or equivalent (preferred). A minimum of one year hands-on maintenance experience in areas such as cleaning and basic maintenance. Excellent communication and interpersonal skills required. The ability to lift and work heavy equipment. Valid driver's license and good driving record along with auto insurance required. TRG Management is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are a Drug-Free Workplace.

TRG Management, a premier property management company experienced with all types of housing, mid-rises, high-rises, luxury rentals. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We're actively seeking a Leasing Consultant for our new lease up CMPND MIAMI, MIAMI, FL. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process. Essential Functions and Responsibilities: Include the following. Other duties may be assigned. Interview prospective tenants while adhering to Fair Housing Standards. Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms. Fills out the lease form or agreement and collects the security deposit. Periodically inspects the state of the property and makes arrangements for essential maintenance. Compiles a list of available rental units. Identifies potential prospects. From start to finish, managing the leasing/renewal process. Provide exceptional customer service and build great working connections with our residents. Answers incoming calls and voicemails professionally and promptly. Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations. Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Community Manager. Follow up with the candidate to provide status. Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date. Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs. Monitoring local market trends and updating property comparables to keep an eye on what our competitors are doing. The ideal candidate will possess: A high school diploma or its equivalent is preferred. 2 years of experience in customer service, hospitality, Conventional or multifamily real estate. Previous leasing experience is a plus, not a requirement. It is vital to have a strong customer service orientation and presenting abilities. Working experience with MS Office Suite (Word, Excel, PowerPoint). Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus. Onesite experience a plus. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid Vacation, Sick, Personal, and Holiday Time. Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

Customer Service Representative** **Terms: Full-time ; Minimum 1 year customer service experience required** **Pay: $15/hr.** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. **Responsibilities** + Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution. + Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions. + Stay current on company offerings to recommend appropriate products, services, and promotions. + Handle escalations from executive offices, regulatory agencies, and social media as directed. + Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns. + Protect customer data and company assets while maintaining a clean, professional work environment. + Collaborate across departments and communicate clearly to ensure timely, effective issue resolution. **Qualifications** + Minimum 1 year customer service experience required + High school diploma or GED + Strong computer navigational skills + Familiarity with Microsoft Office applications (Word, Excel) + Excellent oral and written communication skills + Exceptional listening/comprehension skills + Professional and courteous + Customer oriented **Work Environment** + Regular work performed in a climate-controlled, call-center environment + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly \#AloricaJobs #MiamiDade #JobSearch DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Supporting training department by performing work educating, testing, and coaching new hires to a specified account using curriculum and materials specialized to a particular account. JOB RESPONSIBILITIES • Conduct new hire training in a classroom setting • Conduct follow-up one-on-one training when necessary • Conduct refresher training sessions • Conduct certification sessions • Attend training meetings • Attend training/quality assurance meetings • Assist training department with any other necessary functions • Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored. OTHER RELATED DUTIES • Conduct new hire training in a classroom setting • Conduct follow-up one-on-one training when necessary • Conduct refresher training sessions • Conduct certification sessions • Attend training meetings • Attend training/quality assurance meetings • Assist training department with any other necessary functions • Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored. Qualifications QUALIFICATIONS Minimum Education and Experience: • Possession of a High School Degree, GED or other equivalent education; Associates degree preferred • Previous experience in training and/or customer call center experience Knowledge, Skills and Abilities: • Demonstrated knowledge of adult learning techniques and best practices in training delivery • Demonstrated knowledge of specific account provisions, products, and policies • Ability to communicate effectively both orally and in writing • Excellent attendance and punctuality • Demonstrated effective listening skills • Demonstrated proficiency of presentation skills • A wide degree of creativity and latitude is expected • Knowledge of Microsoft Word, Excel, and PowerPoint • A great attitude Work Environment: Ability to work in a fast paced, ever changing environment Physical Demands: Ability to stand while conducting training classes Ability to travel to centers to deliver training or to monitor, evaluate and coach team members. We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia. Equal Opportunity Employer - Veterans/Disabled

Web Developer Duration: Permanent Job Description: Mandatory Skills: Mandatory Technical / Functional Skills 1) Expert in HTML5, CSS3, IndexedDB and & Angular JS 2) Responsive web development using Bootstrap 3) Fixing the compatibility issues of webpages on various browsers (IE 10, Mozilla Firefox) & devices (laptop & tablets) Roles and responsibility Confer with the client to discuss ideas for the layout, colors, and organization of the site. Oversee production and implementation. Create pages that appeal to the tastes of the site's users. i.e. usability & accessibility. Build applications and services for the Web. Test applications on various browsers and modify if necessary. Architect websites, design data-driven applications, and find efficient client-server solutions Desirable Technical / Functional Skills 1)have creativity and imagination 2)be adaptable and able to pick up new techniques 3)have good interpersonal and communication skills 4)be able to work on own or in a team Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Seeking an Assistant Community Manager to assure that all efforts fully meet and exceed contractual property management obligations. Direct the day-to-day activities, which include but are not limited to: Manage tenant relations and coordinate requests for repairs and maintenance. Provide prompt and accurate general status reports on properties assigned. Interview prospective residents and show apartments and property. Determine needs and qualifications and explain occupancy terms. Complete leasing process agreement. Prepare vacancy reports and inspect the condition of the premises periodically. Coordinate marketing and/or property promotions. Excellent organizational and communication skills with a customer service-oriented personality. Position Requirements: Minimum of 2 years' experience managing an apartment community and leasing. Demonstrated financial administration of budgets and operational review and analysis. Ability to exercise judgment and discretion. Knowledge of tax credit, public housing, conventional and other affordable housing programs preferred. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Job Responsibilities include but are not limited to: Prepares or assists in preparing maintenance of office in regards to painting, carpet cleaning, general repairs, housekeeping, etc. Responsible for the hands-on maintenance of the property, including overall inspection, repair, and general maintenance of offices and other interior/exterior areas. Installs and repairs electrical systems, apparatus, and electrical and electronic components of industrial machinery and equipment. Performs various preventative maintenance functions and records findings in maintenance log. Performs on-call emergency service as required. Works along with general maintenance staff in maintaining grounds and keeping them free of trash and debris. Monitors the maintenance and keep-up of all mechanical equipment on the community including, but not limited to, water heaters, HVAC units, etc. Diagnoses malfunctioning apparatus such as transformers, motors, and lighting fixtures and replaces damaged or broken wires and cables. Replaces faulty electrical components of machine such as relays, switches, and motors, and positions sensing devices. The ideal candidate will possess: A high school diploma or equivalent (preferred). A minimum of two (1) year hands-on apartment maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. Excellent communication and interpersonal skills required. The ability to lift and work heavy equipment. Valid driver's license and good driving record, along with auto insurance required. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401(k) Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.