Social Media Content Moderator- Korean Bilingual- Onsite
Social media content manager job at Teleperformance USA
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Port Saint Lucie, Florida location.
Your Responsibilities
Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.
If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
Participate in frequent refresher training to always implement correct policies
Comply with the performance indicators or parameters defined by the specific client's operation
Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
Participate in continuous training programs established by the company for optimal development in the role
Comply with all the orders, instructions, procedures related and complementary to the role
Able to moderate traumatic, sensitive and potentially offensive content
Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
Experience navigating internet websites including social media, commercial websites, etc.
Comfortabililty reviewing internet content that may be deemed inappropriate and/or contain explicit material.
Attention to detail.
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Predictable and reliable attendance.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
What We Prefer
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Digital & Social Media Listening Manager
Orlando, FL jobs
Manager, Digital & Social Media Listening
Location: Altamonte Springs, FL (Remote with occasional in-person meetings / *LOCAL CANDIDATES ONLY)
Salary: $90,000-$110,000
Do you love turning data into stories that drive strategy? We're looking for a Manager of Digital & Social Media Listening to lead the creation of an enterprise-wide listening program that shapes how we understand and respond to our audiences. This is a high-impact role where your insights will influence brand reputation, customer experience, and strategic decision-making across the organization.
What You'll Do
Build and launch a centralized Digital Listening Center (DLC) from the ground up.
Design and implement a comprehensive social and digital listening strategy.
Monitor conversations across social media, review sites, forums, and news to uncover trends and emerging issues.
Analyze sentiment, share of voice, and conversation volume to provide actionable insights.
Create dashboards and reports that inform leadership and guide enterprise decisions.
Benchmark brand reputation against competitors and industry standards.
Collaborate with cross-functional teams to integrate listening into business strategy.
Lead real-time monitoring and escalation during reputational risks or crises.
Mentor and develop team members while managing day-to-day operations.
What We're Looking For
Bachelor's degree in Marketing, Communications, Business, or related field.
7+ years of experience in digital marketing, social media, or related fields.
5+ years managing enterprise-level listening tools (Meltwater, Sprout, Press Ganey, etc.).
3+ years of leadership experience.
Strong analytical skills and ability to translate complex data into clear recommendations.
Expertise in social platforms (Facebook, Instagram, LinkedIn, TikTok, Reddit, etc.) and reputation management best practices.
Comfortable with AI tools and emerging technologies.
Exceptional communication skills and confidence presenting to executives.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Preferred Skills
Knowledge of crisis communication protocols.
Familiarity with healthcare regulations and customer experience considerations.
Perks & Benefits
Competitive salary and comprehensive benefits.
Remote flexibility with occasional in-person collaboration.
Opportunities for professional growth and leadership development.
Work on high-visibility projects that shape brand reputation and customer experience.
Ready to lead a cutting-edge listening program and make an impact? Apply today and help us transform data into decisions that matter!
Web Content Manager
Denver, CO jobs
Looking for purpose driven work while exercising your passion for creating and managing compelling digital content? Look no further - we've got just the job for you!
Website & Digital Marketing Manager
We're looking for an experienced Website & Digital Marketing Manager to lead our digital presence. This role manages existing websites, launches new ones, and drives marketing strategies across digital and print channels to boost brand visibility and performance.
Hybrid Schedule - M-Th onsite, Fridays are WFH
Salary: $70k
Contract-to-hire, 40 hours per week
What You'll Do
Website Management: Maintain and update current site, troubleshoot issues, and ensure a seamless user experience. Plan and launch new websites, including vendor coordination and testing.
Digital Marketing: Develop and execute email campaigns, SEO/SEM strategies, and paid ads. Optimize content for search engines and manage social media platforms.
Content & Communications: Create digital and print assets (newsletters, collateral) aligned with brand guidelines. Collaborate across teams for consistent messaging.
Analytics & Reporting: Track website performance, campaign ROI, and engagement metrics. Provide insights and recommendations for improvement.
Project Leadership: Manage cross-functional projects, budgets, and timelines. Partner with internal teams and vendors to deliver high-quality results.
What We're Looking For
Bachelor's degree in marketing, communications, or related field.
3+ years in website management and digital marketing.
Proficiency in CMS (WordPress, Drupal), analytics tools (Google Analytics), and email platforms (Mailchimp).
Strong SEO/SEM knowledge and project management skills.
Bonus: Familiarity with Adobe Creative Suite.
Marketing Content Specialist
Robbinsdale, MN jobs
This is a W2 contract opportunity
Duration: 12 months (may extend/convert)
Hours: 40/week
Pay: $35-$45/hr
We are seeking a creative and detail-oriented Marketing Content Specialist to support key marketing initiatives within the healthcare sector, focusing on both digital and print channels. This role is crucial in enhancing brand visibility, engaging diverse healthcare audiences, and maintaining marketing assets throughout the organization. The Specialist will act as a marketing generalist with a strong emphasis on content creation, social media management, and brand consistency.
Key Responsibilities:
Manage and update marketing content and collateral, including creation and processing of requests.
Oversee social media channels through content brainstorming, writing, scheduling, and engagement monitoring.
Manage digital signage content across multiple hospital and clinic locations, including troubleshooting both remotely and onsite.
Coordinate multiple simultaneous marketing projects with strong project management skills.
Collaborate extensively with internal teams, leadership, external partners, and patients to gather content, stories, and collateral material.
Ensure all marketing materials and communications adhere strictly to brand standards and accurate representation.
Ideal Candidate Profile:
5-7+ years of marketing experience, preferably within corporate or agency environments.
Demonstrated strong communication skills, capable of handling projects independently and collaborating effectively across organizational levels.
Proficient in packaging content for diverse platforms, including copywriting and multimedia (photos/video) for social media and internal distribution.
Healthcare industry experience is not mandatory but knowledge of corporate communications, brand management, and stakeholder interactions is essential.
Ability to adapt quickly and thrive in a dynamic environment with multiple priorities.
Qualifications & Skills:
Proven marketing experience with strong capabilities in content and brand management.
Proficiency in Canva and social media management tools to create and schedule engaging content.
Experience connecting with senior leadership to develop stories and content, primarily for social media
Excellent verbal and written communication skills.
Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
Familiarity with digital signage systems and content management platforms is a plus.
Digital & Social Listening Manager
Orlando, FL jobs
The Manager of the Digital Listening Center (DLC) will lead the development and execution of an enterprise-wide digital and social media listening strategy. This role is responsible for transforming digital data into meaningful insights that inform brand strategy, service design, and stakeholder-focused decision-making. The ideal candidate is a data-driven strategist who excels at interpreting complex datasets and translating them into clear, actionable recommendations.
This is a high-visibility role requiring proactive intelligence gathering, strong cross-functional collaboration, and the ability to synthesize nuanced digital signals. The position reports to senior leadership within the Reputation Management function.
Key Responsibilities
Strategic Program Development
Build and implement a comprehensive digital and social media listening strategy from the ground up.
Launch and operationalize a centralized Digital Listening Center (DLC), including infrastructure, workflows, and reporting frameworks.
Manage relationships with listening platform vendors and ensure platform configurations meet organizational needs.
Monitor public response to campaigns, product/service launches, and media coverage to measure impact and optimize messaging.
Analyze sentiment, share of voice, conversation drivers, and emerging trends to generate actionable insights.
Produce recurring and ad-hoc reports for cross-functional stakeholders.
Benchmark brand reputation and audience perception against competitors and industry standards.
Translate digital signals (social media, reviews, forums, news, etc.) into predictive insights that support enterprise strategy, brand health, and customer experience.
Develop a consolidated dashboard that surfaces key indicators such as consumer sentiment, brand mentions, competitive activity, and early-warning issues.
Partner with cross-functional teams to integrate listening insights into organizational decision-making.
Department Operations & Leadership
Support the strategic vision set by senior leaders within Omnichannel Strategy and Reputation Management.
Participate in an on-call rotation (evenings, weekends, holidays) to ensure continuous monitoring and timely issue escalation.
Oversee daily DLC operations, including real-time monitoring, triage, and escalation of reputational or operational risks.
Provide coaching, training, mentorship, and career development for team members and direct reports.
Required Knowledge & Skills
Deep familiarity with the digital landscape, including:
Social media service recovery and reputation management best practices
Third-party review platforms
Social listening and reputation management tools (e.g., Meltwater, Sprout, Press Ganey, Dataminr)
Major social media platforms: Facebook, X, Instagram, YouTube, Pinterest, LinkedIn, TikTok, Reddit, and emerging channels
Strong understanding and practical use of AI in digital analysis.
Ability to remain composed under pressure and manage sensitive or emotionally charged content with professionalism.
Proven track record managing multiple large-scale projects in a fast-paced environment with competing priorities.
Advanced analytical skills with the ability to interpret and simplify complex data for diverse audiences.
Exceptional written and verbal communication skills, including experience presenting to senior and executive stakeholders.
Proficiency in both Mac and Windows environments, including Microsoft Outlook, Word, Excel, PowerPoint, Teams, and related tools.
Preferred Skills
Knowledge of crisis and emergency communication protocols.
Familiarity with clinical, operational, or regulatory aspects of the healthcare industry (or similarly complex, highly regulated environments).
Education & Experience
Bachelor's degree in Marketing, Business, Communications, Public Relations, or a related field.
7+ years of experience in relevant digital, communications, or analytics fields.
5+ years of experience managing enterprise-level listening tools and platforms.
3+ years of leadership experience, including team management or cross-functional project leadership.
Content Writer
Warwick, RI jobs
Robert Half's marketing & creative client is looking for a Content Writer for a 6+ month contract. This is a hybrid, 37.5-hour-per-week opportunity; candidates must be willing and able to work onsite 3 days per week. The Content Writer will be responsible for creating multi-channel copy that is engaging and audience-centric. Interested candidates should submit a portfolio of relevant B2B and B2C writing samples.
Key Responsibilities:
Develop brand-aligned content across print, digital, social, video, and ad channels
Translate complex information into clear, engaging copy
Drive audience engagement through insights and connection
Ensure consistent messaging across platforms and campaigns
Edit and refine content
Incorporate SEO best practices
Qualifications:
Degree in writing, communications, or related
2+ years of content writing experience in an agency or professional services environment
Portfolio of B2B and B2C writing samples
Experience writing across email, web, social, print, video, and ad channels
Knowledge of customer journey best practices
Experience writing persuasive content
Ability to write within brand guidelines
Strong communication and project management skills
Ability to work within tight deadlines
Proofreading skills
Detail-oriented
Self-starter
Digital Marketing Automation Manager
Indianapolis, IN jobs
Pinnacle Partners is assisting our client in the search for a Digital Marketing Automation Manager Technician to join their team in the Indianapolis, IN area. This successful resource will be responsible for executing digital marketing initiatives to drive customer engagement and lifetime value.
RESPONSIBILITIES:
Plan and execute digital campaigns to drive traffic via web and mobile app
Build and manage automated campaigns designed to grow subscription membership
Oversee all digital channels including email, SMS, social, paid search, and mobile messaging
Leverage data, customer insights, and technology platform to optimize campaign performances
REQUIREMENTS:
5+ years of experience managing digital advertising and marketing automation platforms
5+ years of experience designing and implementing digital campaigns
Strong experience with CRM platforms
Experience marketing data-drive decisions to improve engagement and conversion
Knowledge of web design, UX and HTML
PREFERRED SKILLS:
Bachelor's degree
Retail industry experience
TERMS:
This is a direct hire opportunity with a salary up to $110K based on experience. They offer benefits including full medical, dental, and vision along with paid training, tuition reimbursement, and other benefits.
Financial Product Manager
Richardson, TX jobs
Trident Consulting is seeking a " Product Manager - Financial " for one of our clients in " Richardson (Texas)/ Chicago (Illinois)”. A global leader in business and technology services
Job Title: Product Manager - Financial
Type: Contract
Rate: $65 to $70/hr
As a leader in the Product Management team you will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.
This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.
HOW YOU WILL FULFILL YOUR POTENTIAL
· Responsible for the end-to-end product life cycle. This includes: market needs, product vision and strategy, roadmap creation and communication, requirements gathering, function specification all the way through to customer enablement and success
· Manage cross functional teams to define and design differentiated products and experiences across the customer cycle.
· Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences
· Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
· Research industry trends and features to develop and pitch recommendations for the product roadmap
· Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers
· Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
· Interface with our customers to build delightful experiences
· Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience
Fraud Detection :
Experience with Fraud Analytics or Investigations space within Financial Services industry
Experience with various alerting and monitoring tools, developing navigation and review requirements, and designing up process flows.
Understands what fraud typologies and industry best practices are in fraud prevention, detection and remediation spaces
Able to think holistically, possess curiosity, and can articulate the trade off actions may have between risk and impact on the customer experience.
Money Movement and ACH Transfers:
Establish and articulate the vision and strategic roadmap for ACH and other money movement products, aligning with overall business goals.
Manage, groom, and prioritize the product backlog (epics, user stories, test cases) in an Agile environment to maximize value delivery.
Serve as the liaison between business stakeholders, operations, legal, risk, compliance, and technology teams to ensure alignment and clear communication of requirements.
Ensure products comply with regulatory requirements and industry rules, such as NACHA rules for ACH, and support fraud mitigation strategies.
BASIC QUALIFICATIONS
· 7+ years of product management experience in a fast-paced, agile product development environment
· Experience managing cross functional teams and managing/launching successful products
· Proven analytical skills and problem solving ability paired with meticulous attention to detail
· Self-motivated and proactive team player who takes ownership of and accountability for projects
· Strong organizational skills with an ability to effectively manage competing priorities
· Proficiency in money movement and fraud detection workflows.
· Ability to communicate complex issues to a wide array of internal stakeholders
· Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities
· Bachelors/Undergraduate Degree
PREFERRED QUALIFICATIONS
· 3-5 years experience in Financial Services industry
· Masters/MBA preferred
· Experience owning a product roadmap
· Experience with customer-facing communications
· Experience with building consensus across three lines of defense
· Experience with customer account services (preferably deposit accounts)
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
Received the TechServe Excellence award
Product Manager
Atlanta, GA jobs
Contract to Hire
Hybrid Onsite & Remote
We are seeking a Sr. Product Manager, Ops to support our client's enterprise Product Organization. The purpose for this role is to support Product Managers in the field with training, end-to-end planning support, tooling and analytics support. We are looking for someone who is a strong advocate for Product Management and is willing to evangelize and coach across an enterprise that is leaning into Product Management practices.
Preferred qualifications:
5-8+ years of Product Management or related experience. Ideally would have experience in a Product Ops environment/role.
Experience creating, developing, and shepherding execution of strategy and roadmap for assigned product features.
Works on minimal viable product using agile methodology.
Experience interfacing with business stakeholders and technical teams to define, gather, and document requirements for product design and development.
Experience building business cases, formulating KPI's, launching product features to market, and measuring business outcomes.
Experience with end-to-end planning on a quarterly basis and capable of managing financial management process.
Exposure to Product Management tooling like Jira/Jira Align and Planview
Any CX or data experience would be highly preferred
SAFe experience would be highly preferred
Responsibilities
Primary purpose is to support Product Managers in the field with best-in-class Product coaching and access to tooling and analytics.
Will help create and drive the end-to-end product planning process on a quarterly basis.
Will help build analytics tools for Product Managers via tableau and work with analytics team on driving insights.
Ensures IT products and features align with enterprise goals, including driving sales, improving efficiencies, and enhancing customer satisfaction.
Documents, reviews, and ensures that all quality and change control standards are met.
Makes product decisions that drive value, including identifying issues, obstacles, and dependencies associated with product features and enhancements. Provides regular updates to leadership on product progress.
Collaborates with various product stakeholders to identify roadblocks and resolve issues.
Digital Account Manager (Starting 2026)
Milwaukee, WI jobs
The Digital Account Manager plays a critical role in driving client retention and account growth through exceptional client service. The role is responsible for building strong, long-lasting client relationships by ensuring excellence in delivery, clear communication, and strategic guidance. With expertise in digital marketing, the Digital Account Manager leads the planning and execution of international digital marketing campaigns, ensuring client objectives are met with measurable success. They are strategic, data-driven, and client-focused, with the ability to explain digital marketing concepts clearly to clients and colleagues.
DESCRIPTION
Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, Social Media, Content Creation, Content Marketing and more as relevant to the role
Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s)
Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success
Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners
Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance
Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s)
Manage budgets and account health aligned to company metrics in collaboration with Production teams.
Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
Superior written and spoken communication skills in English
Independent, self-motivated, results-oriented and dynamic with careful attention to detail
Exceptional problem solving and critical thinking skills
Ability to work effectively under pressure to meet tight deadlines and challenging goals
Basic accounting, financial tracking of client budgets
Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
Willingness to travel to offsite client or sales meetings as appropriate
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings
Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
Experience managing a book of business with financial targets, and budgeting marketing/media plans
Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelor's degree or its equivalent in marketing, communications, journalism or other related
Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs
Minimum 3 years of digital marketing agency experience, preferably in a client facing role
Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint
DESIRED SKILLS AND EXPERIENCE
Experience managing and/or servicing international accounts/clients
Knowledge of a second language
Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs
Vertical specialization in Life Sciences, Travel, Finance, and/or B2B
Experience working on new business initiatives and/or agency pitch teams
Experience managing Enterprise level clients
Sr. Digital Account Manager
Milwaukee, WI jobs
The Senior Digital Account Manager plays a critical role in driving client retention and account growth through exceptional service delivery, proactive communication, and sound strategic guidance. The role is responsible for managing for managing core and most highly-visible digital marketing client relationships and crafting strategic execution across Search Engine Marketing, Search Engine Optimization, digital content creation, and Social and emerging media. The Senior Digital Account Manager has a strong working knowledge of multiple digital marketing channels and demonstrated experience in building and executing international digital programs. They are strategic, data-driven, and client-focused, with the ability to translate complex digital marketing concepts into actionable insights for both clients and colleagues.
DESCRIPTION
Oversee development and execution of digital strategy in collaboration with Production for an assigned set of clients
Lead onboarding client relationships for digital marketing services
Assist sales teams with scoping for proposals and new opportunities as relevant
Conduct recurring client Quarterly Business Reviews (QBRs), status calls and updates and managing next steps with stakeholder teams
Assist in developing case studies and presentations to support marketing and sales efforts
Support team development as a mentor to peers and junior talent on the global Digital Marketing Team.
Create client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success
Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners
Support Production teams with quality assurance reviews of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance
Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s)
Manage budgets and account health aligned to company metrics in collaboration with Production teams.
Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
Experience managing a book of business with financial targets, and budgeting marketing/media plans
Superior written and spoken communication skills in English
Independent, self-motivated, results-oriented and dynamic with careful attention to detail
Exceptional problem solving and critical thinking skills
Ability to work effectively under pressure to meet tight deadlines and challenging goals
Strong accounting, financial tracking of client budgets
Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
Willingness to travel to offsite client or sales meetings
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Confident coordinating internal teams, comfortable giving feedback and having difficult conversations with colleagues as relates to continued business improvement and achieving client goals
Confident leading client and internal meetings and presentations (ability to own the room)
Familiarity with best digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
Comfort with assigning and explaining complex project tasks to team members, clients and vendors across regions and continents
Confident with data analysis, and proven ability to use data to make strategic recommendations to clients
Strong client negotiation skills
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelor's degree or its equivalent in marketing, communications, journalism or other related
6 + years of experience in a digital marketing agency setting with experience in Performance Marketing and/or Integrated Digital Strategy
Proven experience managing team members and/or managing project workflow among internal teams or departments
Proven experience leading Enterprise level clients
Proven experience leading client-facing teams in international digital marketing and advertising
Client-facing experience in account management, project management and/or business development in the digital marketing industry
Strong IT literacy, including proficiency in Excel and PowerPoint and experience with industry tools such as SEMRush, Moz, Ahrefs, Screaming Frog, Google Search Console and Web Analytics platforms (Google Analytics and/or Omniture)
Experience auditing websites, ecommerce market places or social media profiles to determine the best strategic approach to improve performance
DESIRED SKILLS AND EXPERIENCE
Knowledge of a second language
Experience managing teams of Account Managers or lower
Experience setting and managing to account health and growth targets
Prior experience running global projects with variable workloads and new business challenges
Workday Product Manager
Richmond, VA jobs
We are seeking a highly motivated Workday Benefits Product Manager to join the Associate Well-Being Experience Product Team. This role is responsible for leading the Benefits product portfolio, driving platform innovation, and delivering seamless, employee-centered experiences. The ideal candidate will focus on enhancing the associate experience through scalable solutions, strong stakeholder collaboration, and continuous platform optimization.
Key Responsibilities
Lead and manage the Benefits product portfolio with a focus on attracting, engaging, and retaining key talent.
Identify, validate, and prioritize platform opportunities by working closely with users, business stakeholders, and technical teams.
Drive the design and implementation of scalable and robust experiences for Benefits Open Enrollment.
Translate business needs into clear product requirements, backlog items, and roadmaps.
Partner with HR, Technology, and Vendor teams to ensure smooth delivery and adoption of new features.
Monitor product performance, user feedback, and platform metrics to continuously improve the associate experience.
Support configuration, testing, and rollout of new features and enhancements.
Required Qualifications
Experience as a Product Manager, Product Owner, or Business Analyst supporting HR/Benefits or employee experience platforms.
Strong understanding of employee benefits processes and open enrollment workflows.
Experience working with enterprise platforms such as Workday or similar HR/HCM systems (preferred, not required).
Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Strong analytical, documentation, and communication skills.
Preferred Qualifications
Hands-on experience with Workday Benefits or other large-scale HR systems.
Experience supporting platform enhancements, integrations, or digital transformation initiatives.
Experience working in Agile or SAFe environments.
EEO: MindLance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Google Cloud Product Manager
Denver, CO jobs
Role: Google Cloud Product Manager
Experience: 10 +years
)
Industry: Telecommunications & Mass Media
Lead the strategy, development, and delivery of Google Cloud-based products and services, driving innovation and operational excellence across a large-scale telecom and media enterprise. Spearhead the Cloud Center of Excellence (CoE), ensuring alignment with business goals and technology roadmaps.
Key Responsibilities:
Define and execute product vision and roadmap for Google Cloud solutions.
Lead cross-functional teams across engineering, operations, and business units.
Manage the Cloud CoE, establishing best practices, governance, and reusable frameworks.
Collaborate with stakeholders to identify opportunities for cloud transformation.
Ensure scalability, security, and performance of cloud-native applications.
Monitor product KPIs and drive continuous improvement.
Qualifications:
10+ years in product management, with 5+ years in cloud technologies.
Proven leadership in CoE setup and governance.
Deep expertise in Google Cloud Platform (GCP) services (e.g., BigQuery, Kubernetes, App Engine).
Strong understanding of telecom/media business models and digital transformation.
Excellent communication and stakeholder management skills.
Google Cloud Product Manager
Denver, CO jobs
Themesoft Inc. is a global IT solutions provider and a Woman‑Owned Minority Business Enterprise headquartered in Dallas, TX. With a strong presence across the US, Canada, India, Singapore, and Brazil, we specialize in digital transformation, consulting, and workforce solutions across diverse industries.
We are currently looking for a tech-savvy and results-driven professional for one of our leading clients. If you're passionate about technology and looking to grow in a dynamic, fast-paced environment, this could be the perfect fit for you!
Google Cloud Product Manager
Experience: 10 +years
Location: Denver, CO (Onsite Position)
Long term Contract
Job Summary:
Lead the strategy, development, and delivery of Google Cloud-based products and services, driving innovation and operational excellence across a large-scale telecom and media enterprise. Spearhead the Cloud Center of Excellence (CoE), ensuring alignment with business goals and technology roadmaps.
Key Responsibilities:
Define and execute product vision and roadmap for Google Cloud solutions.
Lead cross-functional teams across engineering, operations, and business units.
Manage the Cloud CoE, establishing best practices, governance, and reusable frameworks.
Collaborate with stakeholders to identify opportunities for cloud transformation.
Ensure scalability, security, and performance of cloud-native applications.
Monitor product KPIs and drive continuous improvement.
Qualifications:
10+ years in product management, with 5+ years in cloud technologies.
Proven leadership in CoE setup and governance.
Deep expertise in Google Cloud Platform (GCP) services (e.g., BigQuery, Kubernetes, App Engine).
Strong understanding of telecom/media business models and digital transformation.
Excellent communication and stakeholder management skills.
Regards,
_______________________
Parthasarathy K
Lead Recruiter
Work: ************ Ext: 306,Direct: ************
**********************
Themesoft Inc |Themesoft Jobs
Product Manager
Milwaukee, WI jobs
Cleaver Brooks is looking for a Product Manager to join our team in Milwaukee, WI. The Product Manager is pivotal in driving sales by modernizing our existing product portfolio to meet and exceed the market expectations. The successful candidate will work closely with research and development, manufacturing, our sales representatives, and customers, with a focus on increasing our sales in this sector. This position is ideal for a self-motivated individual with an entrepreneurial spirit, who thrives in a technical leadership role and is committed to achieving sales targets.
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!
Job Location: Milwaukee, WI
Essential functions:
Develop and execute strategies to increase sales of Cleaver-Brooks products within our representative channels. Working to maintain a product sales pipeline and increase win-rate to gain market share within the given market segment.
Develop and manage product P&L strategy for the assigned products.
Work with manufacturing and engineering to ensure market expectations are being met for quality, lead-time, documentation, product features and margin.
Identify and engage key stakeholders at the end user, contractor and engineering levels, providing sales and technical support to specify our products for both replacement and new construction markets.
Conduct technical seminars and 'lunch & learn' sessions at engineering firms to get Cleaver-Brooks products specified.
Provide technical training to internal and external sales and service teams to ensure product acceptance in the market.
Collaborate with the National Sales Managers, strategic account managers and sales teams in preparing quotes, following up on leads, and negotiating contracts to close sales.
Provide virtual and on-site support for boiler system designs, addressing customer complaints or system malfunctions to help quickly resolve customer issues.
Regularly visit established accounts and qualify new accounts, maintaining a strong presence in the assigned region.
Manage customer database effectively, ensuring regular contact with major accounts.
Attend trade shows and other events as required to promote Cleaver-Brooks products and services.
Complete tasks within the budget allocated for travel and entertainment.
Basic Requirements:
Education:
Bachelor's degree in business, engineering, or a related field required
Experience:
Minimum of 5 years of experience in sales, with a preference for experience in the industrial equipment, HVAC or construction industry.
Strong knowledge of the sales process and ability to interpret technical drawings and specifications.
Technical knowledge in heating, ventilation, and fluid mechanics is highly advantageous.
Excellent communication skills, both oral and written, and strong interpersonal skills.
Proficiency in Microsoft Office applications, particularly MS Excel, Word, and PowerPoint.
Ability to work independently; managing priorities effectively.
Willingness to travel approximately 25% of the time.
Strong organizational skills and a methodical approach to work.
Self-motivated with a strong sales aptitude and a willingness to learn and grow.
Travel Requirements:
25% domestic and international travel; tradeshows, visiting customers, visiting Sales Representatives, etc. Weekends while uncommon, may be required occasionally.
Internal Contacts: Regular (40 - 50%) Regular contacts with Corporate and plant personnel, across all departments, mostly of a routine nature.
External Contacts: Regular (50-60%) Regular contacts with representatives, end users and related personnel, mostly of a routine nature.
Physical Skill & Effort: Limited manual dexterity required. Work requires infrequent physical effort. Ability to travel, generally by air and rental car, and handle routine luggage and display materials is required.
Working Conditions and Hazards: Normal plant, shop, field or office conditions. Negligible, little or no exposure to hazardous working conditions.
Benefits of Being a Cleaver-Brooks Employee:
Competitive salary
Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
Cash matching 401(k) plan
Employee assistance program (EAP)
Pet insurance
Employee discount program
Tuition assistance
Paid time off and 11 paid holidays
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Digital Account Manager (Starting 2026)
Denver, CO jobs
The Digital Account Manager plays a critical role in driving client retention and account growth through exceptional client service. The role is responsible for building strong, long-lasting client relationships by ensuring excellence in delivery, clear communication, and strategic guidance. With expertise in digital marketing, the Digital Account Manager leads the planning and execution of international digital marketing campaigns, ensuring client objectives are met with measurable success. They are strategic, data-driven, and client-focused, with the ability to explain digital marketing concepts clearly to clients and colleagues.
DESCRIPTION
Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, Social Media, Content Creation, Content Marketing and more as relevant to the role
Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s)
Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success
Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners
Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance
Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s)
Manage budgets and account health aligned to company metrics in collaboration with Production teams.
Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
REQUIRED SKILLS
Superior written and spoken communication skills in English
Independent, self-motivated, results-oriented and dynamic with careful attention to detail
Exceptional problem solving and critical thinking skills
Ability to work effectively under pressure to meet tight deadlines and challenging goals
Basic accounting, financial tracking of client budgets
Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
Willingness to travel to offsite client or sales meetings as appropriate
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings
Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
Experience managing a book of business with financial targets, and budgeting marketing/media plans
Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelor's degree or its equivalent in marketing, communications, journalism or other related
Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs
Minimum 3 years of digital marketing agency experience, preferably in a client facing role
Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint
DESIRED SKILLS AND EXPERIENCE
Experience managing and/or servicing international accounts/clients
Knowledge of a second language
Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs
Vertical specialization in Life Sciences, Travel, Finance, and/or B2B
Experience working on new business initiatives and/or agency pitch teams
Experience managing Enterprise level clients
Product Manager - Accounting Systems
Alpharetta, GA jobs
The Product Manager
has the primary responsibility of generating & refining new Product ideas related to Accounting Systems and evaluating the performance of existing Products in market. The Product Manager accomplishes this by communicating and collaborating with business stakeholders to identify what new products & product enhancements should be built. This role ensures maximum business value is consistently reflected in the Accounting Systems roadmap and a well-maintained feature backlog that reflects prioritization based on the key business drivers and that products in market are healthy and continuing to deliver the expected value when evaluated against investment.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Strategy & Planning - 50%
Develops the product vision and roadmap for the Accounting Systems domain
Drives the cross-functional planning and alignment process to ensure timely delivery and value realization while ensuring compliance with budgetary requirements
Conduct in-depth discovery and research to inform the product roadmap and drive value opportunities
Stay abreast of industry market trends to inform strategic decisions and maintain a competitive advantage within their domain
Collaboration & Communication - 30%
Collaborates with business stakeholders to gather/refine requests
Maintains alignment with key stakeholders and provides updates on product health
Evaluates proposed solution options and defends position of personal recommendations that drive the greatest business value
Partners with UX, Engineering, QA, and Architecture on solution design and delivery
Validation & Confirmation - 20%
Validates project deliverables to ensure expected benefit is being demonstrated
Captures and distills voice of customer feedback
SECONDARY FUNCTIONS -
Produces product artifacts, including but not limited to journey maps, jobs to be done, personas, process flows, etc.
Defines and monitors Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)
Supports the development of change management and training content
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
May communicate with external vendors and service providers
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
Bachelor's degree in business, computer science, MIS, or a related field required
Master's degree preferred
3+ years of experience immersed in the full product lifecycle in an Agile environment
Agile related certification is desired
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to adhere to and exhibit the Company Values at all times
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook
Working knowledge of Jira, Confluence, and Miro
Ability to work in a team-oriented environment that is fast-paced
A curiosity that will lead to rapidly learning our business, our technology, and our projects
Ability to handle multiple demands with a sense of urgency, drive and energy
Excellent communication skills - both oral and written
Ability to build strong business relationships at all levels
Highly diligent, comfortable with ambiguity and solving complex problems, and flexible with willingness to stretch comfort zones to meet product, team, and competency goals
Strong interpersonal skills
Highly analytical with exceptional attention to detail
Strong organizational and time management skills
Ability to work independently and collaboratively
Solid critical thinking and creative problem-solving skills
Ability to consistently meet goals, commitments, and deadlines
Ability to work with sensitive information and maintain confidentiality
Product Manager
Austin, TX jobs
*This is a full-time, direct hire opportunity. Our client is located in Austin, TX and ideally we are looking for someone in the local area; however, they are open to remote for the right person. Overview We're looking for a Product Manager to help support and grow our newly launched SaaS platform. This role is ideal for someone who enjoys talking with customers, understanding their needs, and translating that feedback into clear direction for technical teams. You'll work closely with engineering, design, sales, and support to help shape features, improve the product, and ensure we're delivering real value.
Key Responsibilities
Meet with customers to understand their needs and share insights with internal teams.
Support the development and maintenance of the product roadmap.
Gather user feedback and help identify opportunities for improvement.
Write clear user stories, requirements, and acceptance criteria.
Work with engineering and design to ensure features are delivered on time and meet expectations.
Assist with user research, market research, and competitive analysis.
Participate in sprint planning, backlog grooming, and release preparation.
Help track product performance and use data to support decision-making.
Support go-to-market activities, including documentation and internal training.
What We're Looking For
3-5+ years of experience in product management
Strong communication and problem-solving skills
Experienced and comfortable meeting with customers and translating feedback into actionable insights.
Ability to work with both technical and non-technical teams.
Prior experience with SaaS products.
#TECHIND
Product Manager (Insurance Software)
Irving, TX jobs
Risk and Insurance Compliance Solutions Manager
đź’˛ Competitive Salary | Comprehensive Benefits
About Our Client
Our client is transforming how commercial insurance and risk management teams handle compliance. Through their AI-powered platform, they're helping brokers, carriers, and enterprise risk professionals simplify complex workflows, improve accuracy, and enhance transparency across the insurance lifecycle.
We're seeking a Risk & Insurance Compliance Solutions Manager with 1-5 years of experience in commercial insurance, brokerage operations, or construction insurance (Must be in insurance role to qualify). This is not a traditional tech role-it's an opportunity for someone who knows the business of insurance compliance and wants to help shape the technology that drives it.
What You'll Do
Partner with brokers, carriers, and risk managers to identify compliance challenges and opportunities.
Review certificates of insurance, endorsements, and contractual risk-transfer requirements.
Ensure compliance with client and carrier requirements across construction and commercial insurance programs.
Collaborate with developers and product teams to design, review, and improve software solutions.
Provide feedback on new features and represent the voice of the broker in product discussions.
What You'll Bring
1-5 years of experience in commercial or construction insurance, ideally within a brokerage.
Strong understanding of COIs, endorsements, and vendor compliance.
Excellent communication and relationship-building skills.
A collaborative mindset and genuine interest in the intersection of insurance and technology.
Join a company where your insurance expertise drives innovation. Competitive compensation, bonus potential, and long-term career growth await.
Product Manager
Urbandale, IA jobs
Product Cybersecurity Program Manager
Contract- 24 Months
Urbandale, IA
Skills and Experience:
• 5+ years of building successful products in a program management or systems role
• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships
• Excellent written and verbal communication skills with ability to inspire and rally a team
• Don't need to write software, but technical enough to engage with engineers directly
• Basic product knowledge of off-highway agriculture and construction vehicles or related harsh environment vehicles.
• Knowledge in basic engineering principles, theory and practice as well as product knowledge. Has a good understanding of the principles and can independently use the knowledge.
• Experience in the hardware or software design of an embedded controller product or system.
• Understanding of embedded security (secure boot, HSM, cryptographic key lifecycle).
• Expertise in vulnerability assessment and penetration testing methodologies.
• Knowledge of compliance frameworks and regulatory requirements for connected machinery.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”