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Teleperformance USA salaries
Teleperformance USA salary estimate
$14.01hourly
Understanding Salaries at Teleperformance USA
At Teleperformance USA, salary estimates reveal a wide range of earnings depending on the position held. The average salary across the organization is approximately $29,134 annually. However, roles such as subject matter experts lead the compensation scale, with an annual salary averaging $92,143. Following these are quality assurance analysts earning about $77,238 and team leaders at $50,797.
In contrast, entry-level positions like customer service agents earn an average of $26,794, indicating a significant pay gap based on role. Pay also varies by location, with Illinois typically offering higher salaries due to the cost of living and competitive job market. The IT department reports the highest average salary at around $36,360, followed by the sales department at $34,928.
Comparative Salaries in the Industry
When compared to competitors, Teleperformance USA's salary structure remains competitive. For example, employees at Continental Message Solution earn about $46,180 yearly, while Affinion Group pays an average of $39,944. Understanding these salary dynamics can assist job seekers in making informed career decisions.
Highest paying jobs at Teleperformance USA
The highest paying jobs at Teleperformance USA are subject matter expert, quality assurance analyst, team leader, and technical support specialist. Subject matter expert jobs at Teleperformance USA earn an average yearly salary of $92,143, Teleperformance USA quality assurance analyst jobs average $77,238, and Teleperformance USA team leader jobs average $50,797.
The lowest paying Teleperformance USA roles include customer service agent and cashier. Teleperformance USA customer service agent average salary is $26,794 per year. So while the average Teleperformance USA salary is $29,134 there is a big variation in pay depending on the role.
Highest paying jobs at Teleperformance USA
| Rank | Job title | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Subject Matter Expert | $92,143 | $44.30 |
| 2 | Quality Assurance Analyst | $77,238 | $37.13 |
| 3 | Team Leader | $50,797 | $24.42 |
| 4 | Technical Support Specialist | $31,936 | $15.35 |
| 5 | Supervisor | $31,867 | $15.32 |
| 6 | Technical Support Technician | $30,130 | $14.49 |
| 7 | Customer Service Representative | $28,582 | $13.74 |
| 8 | Call Center Representative | $27,643 | $13.29 |
| 9 | Call Center Agent | $26,975 | $12.97 |
| 10 | Cashier | $26,850 | $12.91 |
| 11 | Customer Service Agent | $26,795 | $12.88 |
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Average Teleperformance USA salary by state
Teleperformance USA pays the highest salaries in Illinois due to higher costs of living and competition in the state.
| Rank | State | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Illinois | $30,307 | $14.57 |
| 2 | Colorado | $30,219 | $14.53 |
| 3 | Arizona | $29,449 | $14.16 |
| 4 | Indiana | $28,449 | $13.68 |
| 5 | Ohio | $28,434 | $13.67 |
| 6 | Missouri | $28,313 | $13.61 |
| 7 | Utah | $28,172 | $13.54 |
| 8 | Nevada | $27,947 | $13.44 |
| 9 | Idaho | $27,413 | $13.18 |
| 10 | Texas | $27,346 | $13.15 |
| 11 | Virginia | $27,007 | $12.98 |
| 12 | Tennessee | $26,954 | $12.96 |
| 13 | Kentucky | $26,872 | $12.92 |
| 14 | Georgia | $26,248 | $12.62 |
| 15 | South Carolina | $25,907 | $12.46 |
| 16 | Arkansas | $25,720 | $12.37 |
| 17 | Florida | $25,682 | $12.35 |
| 18 | West Virginia | $25,520 | $12.27 |
| 19 | Louisiana | $25,305 | $12.17 |
| 20 | Mississippi | $24,193 | $11.63 |
How much does Teleperformance USA pay by location?
Highest paying Teleperformance USA locations
| Rank | Location | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $34,005 | $16.35 |
| 2 | Mahwah, NJ | $31,173 | $14.99 |
| 3 | West Salem, WI | $30,750 | $14.78 |
| 4 | Sierra Vista, AZ | $29,182 | $14.03 |
| 5 | Warren, MI | $28,925 | $13.91 |
| 6 | Hobart, IN | $28,743 | $13.82 |
| 7 | Kansas City, KS | $28,462 | $13.68 |
| 8 | Reno, NV | $28,459 | $13.68 |
| 9 | El Paso, TX | $28,418 | $13.66 |
| 10 | Plymouth Meeting, PA | $28,389 | $13.65 |
| 11 | Columbus, OH | $28,226 | $13.57 |
| 12 | Salt Lake City, UT | $28,172 | $13.54 |
| 13 | Rapid City, SD | $28,085 | $13.50 |
| 14 | Raleigh, NC | $27,661 | $13.30 |
| 15 | Boise, ID | $27,471 | $13.21 |
| 16 | Bristol, TN | $27,181 | $13.07 |
| 17 | Richmond, VA | $27,008 | $12.98 |
| 18 | Louisville, KY | $26,859 | $12.91 |
| 19 | Santa Fe, NM | $26,312 | $12.65 |
| 20 | Columbia, SC | $26,012 | $12.51 |
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Teleperformance USA salaries by department
Salaries at Teleperformance USA vary depending on the department you work in. Teleperformance USA salaries in the it department are the highest with an average salary of $36,360. Employees in the sales department at Teleperformance USA receive relatively high salaries as well, with an average salary of $34,928 per year. Departments that don't pay as well at Teleperformance USA include the customer service and the retail organizational functions, with employees earning average salaries of $28,442 and $28,761, respectively.
Average Teleperformance USA salary by department
| Rank | Department | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | IT | $36,360 | $17.48 |
| 2 | Sales | $34,928 | $16.79 |
| 3 | Retail | $28,762 | $13.83 |
| 4 | Customer Service | $28,443 | $13.67 |
How much does Teleperformance USA pay by department?
Best paying Teleperformance USA customer service salaries
| Rank | Position | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Technician Support Tier | $37,158 | $17.86 |
| 2 | Technical Support Technician | $30,130 | $14.49 |
| 3 | Customer Service Representative | $28,582 | $13.74 |
| 4 | Call Center Representative | $27,643 | $13.29 |
| 5 | Call Center Agent | $26,975 | $12.97 |
| 6 | Customer Service Agent | $26,795 | $12.88 |
Best paying Teleperformance USA IT salaries
| Rank | Position | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Credit Analyst | $54,511 | $26.21 |
| 2 | Home Advisor | $33,641 | $16.17 |
| 3 | Technical Support Specialist | $31,936 | $15.35 |
| 4 | Technical Support Technician | $30,130 | $14.49 |
| 5 | Internet Technician | $29,717 | $14.29 |
| 6 | Travel Agent | $28,745 | $13.82 |
| 7 | Help Desk Analyst | $27,990 | $13.46 |
Best paying Teleperformance USA retail salaries
| Rank | Position | Average Teleperformance USA salary | Hourly rate |
|---|---|---|---|
| 1 | Team Leader | $50,797 | $24.42 |
| 2 | Assistant Call Center Manager | $30,518 | $14.67 |
| 3 | Call Center Supervisor | $28,937 | $13.91 |
| 4 | Cashier | $26,850 | $12.91 |
| 5 | Floor Supervisor | $26,121 | $12.56 |
Teleperformance USA competitors’ average salaries
Average salaries at Teleperformance USA competitors, like Continental Message Solution, Affinion Group, and Transparent BPO, vary. Continental Message Solution employees earn the highest salaries, with an average yearly salary of $46,180. The average salary at Affinion Group is $39,944 per year, and the average salary at Transparent BPO is $34,112 per year.
Highest paying Teleperformance USA competitors
| Rank | Company name | Zippia score | Average salary |
|---|---|---|---|
| 1 | Continental Message Solution | 3.2 | $46,180 |
| 2 | cxLoyalty | 4.7 | $39,944 |
| 3 | Transparent BPO | 3.8 | $34,112 |
| 4 | Sutherland | 4.3 | $33,141 |
| 5 | Concentrix | 4.2 | $33,079 |
| 6 | ibex | 4.5 | $32,537 |
| 7 | TRG - The Resource Group | 4.6 | $31,736 |
| 8 | GCS | 4.2 | $30,958 |
| 9 | Skybridge Americas | 4.5 | $30,658 |
| 10 | American Customer Care | 4.4 | $30,561 |
| 11 | Fusion Contact Centers, LLC | 4.4 | $30,472 |
| 12 | Customer Direct | 4.2 | $30,075 |
| 13 | FCR | 4.3 | $29,890 |
| 14 | Afni | 4.1 | $29,844 |
| 15 | Alorica | 4.1 | $29,418 |
| 16 | Advanced Call Center Technologies | 4.1 | $29,374 |
| 17 | SITEL | 4.3 | $29,197 |
| 18 | SYKES | 3.9 | $28,989 |
| 19 | Telvista US | 3.8 | $28,804 |
| 20 | Interactive Response Technologies, Inc. | 4.3 | $26,636 |
Recently added Teleperformance USA salaries
| Job | Location | Date added | Salary |
|---|---|---|---|
| Event Marketing Manager | Pine, AZ | 04/07/2025 | $70,000 |
| Event Marketing Manager | Rowe, MA | 04/07/2025 | $70,000 |
| Event Marketing Manager | Nunez, GA | 04/07/2025 | $70,000 |
| Event Marketing Manager | Cole, OK | 04/07/2025 | $70,000 |
| Event Marketing Manager | Cove, UT | 04/07/2025 | $70,000 |
What employees say about salary at Teleperformance USA
Wfh job
Systems are not good kicks you out alot
Daily pay there’s something that they provide their
I don’t know the CEO the leader ship they’re OK but they keep switching managers for some reason. I’ve been there for four months and this is my force manager.
I really don’t know how I would improve the company
I really didn’t prepare for the interview. It was a live interview and all I had to do was show them that I had good Internet connection and I had to tell them what state I lived in
I love working remotely, being offered free courses that would allow me to advance into a better paying position and the sense of teamwork I developed over time with the other people in my department.
There is sometimes a lack of solid protocol on some things and important processes that we have to use on a daily basis are left without a clear understanding of.
Once again, I love working remotely! Other than that, they provided me with all the equipment required for my position and I am extremely grateful for that.
Career growth and the family we build inside the company
Salary
Fast career growth
I like the Management and pay roll in Teleperformance
It's nothing like that. Everything I like about Teleperformance
I do lots and lots of Over Time
The thing that I like about working there is the HMO and my colleagues.
The management, the salary, and the environment are a bit messy.
My favorite benefits are the internet allowance and rice allowance.
working from home, just the company as a whole is amazing
the department that I've been placed in isn't for me.
referral bonuses
Nothing
Very unprofessional and unorganized
There wasn’t any perks or benefits
I got a lot of experience working for teleperformance.
I miss that job it was the best job that ive ever had and id work there again for sure.
The pay and the bonuses were my favorite perks about teleperformance.
The only available work during the pandemic
Low salary and not that pro. In the egyptian Branch
Non
Good pay and good working hours.
Not helpful at all they’re not organized.
Entering I had to last 90 days to receive a 250 bonus. Got the holidays off . Hand medical and dental care covered also 4K
Learning grammar and communication skills. I love helping people with there concerns and issues.
The fact of sitting all day and no movement was a little difficult for me. I'm more of a hands on person.
Shifts since they worked around my school schedule.
They give a guaranteed forty hours
The building is rank, most people are trifling and nasty, they had bedbugs at one point, They could do a lot better in training people and keeping training relevant and current
The money
Management!!!!! very micro managed very stressful.
Being around General Motors as a company.
Frequently asked questions about Teleperformance USA salaries
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Zippia gives an in-depth look into the details of Teleperformance USA, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Teleperformance USA. The employee data is based on information from people who have self-reported their past or current employments at Teleperformance USA. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Teleperformance USA. The data presented on this page does not represent the view of Teleperformance USA and its employees or that of Zippia.
Teleperformance USA may also be known as or be related to Teleperformance, Teleperformance USA and Tpusa, Inc.