Customer Service Specialist
Plentywood, MT job
Salary: DOE
Job Summary: Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations.
Essential Job Duties and Responsibilities
Talk with customers by phone or in person and receive orders for new installation, activation, discontinuance or change in service.
Answer customer inquiries as to type and availability of services offered.
Receive customer complaints, comments or information and asks detailed questions to determine exact nature of problems. Assess the information received and determine the proper action to be taken.
Complete contract forms, determine charges for requested services, collect deposits, and prepare change of address records.
Solicit sale of new or additional services and related products.
Answers incoming calls on a multi-line computer based telecommunications system.
Assesses the caller's inquiries and requests, then transfers the call accordingly.
Provides clerical backup as required.
Processes incoming and outgoing mail, which may include receiving and delivery.
Files and scans customer correspondence.
Educates customers on long distance carrier choices and selection process.
Performs all functions relating to daily cash collection and posting of end user payments.
Handles incoming end user billing calls and questions. Must be able to answer questions in a clear and concise manner.
Assists with collection calls on delinquent accounts.
Maintains complete confidentiality of records; complies and adheres to Customer Proprietary Network Information (CPNI) regulations.
May be required to be on call evenings and weekends.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge,Skills, and Abilities
Knowledge of company policies, procedures, products and services can be learned on the job.
Knowledge of terminology and functions of telecommunications services helpful.
Able to operate a personal computer and related software.
Able to communicate effectively and pleasantly with customers to explain and interpret problems customers may have with service, billing, etc.
Able to operate various office equipment, such as copy machine, fax machine and multi-line telephone system.
Able to effectively present information and respond to questions from managers, customers, and the general public.
Able to enhance customer relations with a pleasant and efficient telephone manner.
Able to work with a variety of personalities to project favorable image.
Able to handle multiple priorities, work accurately, work under pressure, and pay close attention to details and schedules.
Able to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Able to learn terminology and functions of the telecommunications industry.
Able to exhibit professional appearance and dress.
Able to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
Able to motivate oneself and maintain close rapport with all staff to keep up-to-date on system activities.
Able to assist in keeping management informed of the concerns and opinions of subscribers and community members.
Familiarity with capital credits a plus.
Able to obtain and maintain a valid driver's license, have a good driving record and be insured under the Company's insurance policy.
Able to maintain confidentiality of customer and company records.
Able to work with regular supervision, following general guidelines.
Able to travel for educational and training purposes.
Able to work in a team environment and interface with other departments in a positive productive manner
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
High school diploma or general education degree (GED) with one to three months relatedexperience and/or training, or equivalent combination of education and experience.
Physical Demands
Sits at desk much of working day.
Stands and walks short distances in office.
Handles books, papers, and office equipment.
Stoops, stands, and bends when using files.
May be required to lift up to 40 pounds.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned by the Customer Service Supervisor. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Wireless Retail Sales
Billings, MT job
Verizon Authorized Retailer - Cellular Plus
Now Hiring: Retail Sales - Sign On Bonus!
Top 3 Reasons you want to work here!
The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico.
We will teach you how to succeed in Sales. Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career.
We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you.
People who are passionate, customer-centric and thrive in a fun, competitive and fast-paced technology-driven environment, love being part of our team. We know that every good customer interaction starts with a happy employee. Our goal is to set you up for success!
Key Responsibilities:
•Provide exceptional customer service, assisting customers in finding the perfect wireless solutions tailored to their needs.
•Demonstrate product knowledge and effectively communicate the benefits of various wireless devices and plans.
•Drive sales and meet monthly targets, contributing to the success of our retail store.
•Troubleshoot technical issues and provide prompt resolutions to enhance customer satisfaction.
•Stay up-to-date with the latest trends in wireless technology to be a reliable source of information for customers.
Requirements:
•Previous sales experience preferred, but not required.
•Excellent communication and interpersonal skills.
•Tech-savvy with a passion for staying ahead in the ever-evolving wireless industry.
•Ability to work flexible hours, including evenings, weekends and holidays.
•High school diploma or equivalent required.
Perks & Benefits:
•Competitive pay structure with uncapped commission and bonuses for achieving targets.
•Opportunities for career growth and advancement within the company. *No Degree required*
•50% off your Verizon service, and employee discounts on accessories.
•Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology.
•Get paid daily with our DailyPay employee benefit.
•Paid time off *PTO Rate increases based on your performance.
•401k with company match.
•Company sponsored profit sharing.
•Health, mental health, dental and vision insurance.
Join us in shaping the future of wireless technology! Don't miss the chance to be part of an exciting team and make a positive impact on our customer's lives.
Apply now and take a step towards joining the best team in wireless!
Auto-ApplyOutside Plant Manager
Scobey, MT job
Job Summary: The Outside Plant Manager will supervise all Outside Plant responsible for the Installation, Repair, and Construction of Outside Plant Facilities within the assigned Serving Area. The Outside Plant Manager will have such supervisory authority as is delegated by the Sr. Manager Outside Plant Operations. The Outside Plant Manager will provide efficient service in construction, operation, replacement, removal, and maintenance work on telephone aerial plant, buried plant, equipment and will assist in the development of training and other programs that will ensure an understanding of RUS specifications, other guides, and all safety rules and procedures.
Essential Job Duties and Responsibilities
Direct the activities of assigned plant personnel and makes certain that all responsibilities, authorities, and reporting relationships are understood, accepted, and reflected in operating results.
Subject to delegation of authority by the Sr. Manager Outside Plant Operations, makes periodic performance appraisals, determines wage and salary adjustments and develops training programs. Coaches and counsels' employees with the aim of furthering employee growth and development and through personal example sets high leadership and performance standards.
Provides individual instruction and training to subordinates concerning construction, maintenance, service, and repair activities. Provides instruction on receipt, storage, issuance, and appropriate record-keeping activities for line materials, supplies, spare parts, tools, and test equipment.
Holds frequent meetings with department employees to determine problems, attitudes, and needs that exist within the department.
Assists in assembling specifications for purchase of equipment.
Responsible for the operation and maintenance of all outside plant cable and equipment within the assigned service area.
Responsible for the Installation and Maintenance of Wireline within the assigned service area.
Responsible for the Construction Crew that works within the local area supervised.
Responsible for managing the Union relationship at the local level.
Keeps informed on technical developments through study of literature, attendance at appropriate meetings and research. Interprets specifications, blueprints, and staking sheets for personnel.
Assists Engineering and Planning personnel in determining when major system improvements should be made and provides input as needed.
Studies and reviews terms and conditions of service as prescribed in tariff agreements, service rules and regulations, system by-laws, REA drawing, safety rules, and publications.
Makes frequent field checks on work in progress to assure adherence to established standards, practices, and safety requirements.
Develops and maintains a system of continuing preventative maintenance.
Develops and maintains a system of trouble reporting for repair service so that service can be restored as quickly as possible.
Develops advance plans of action for emergencies and coordinates plant personnel activities in the event of an emergency.
Assists in scheduling new service work, changes in existing services when construction is required, COE installations, and in all operations affecting subscribers from the viewpoint of public relations.
Schedules special subscriber systems installations.
Develops and maintains a continuing system of records for reference and analysis, including Outside Plant and COE trouble reports and logs, reports on condition of plant, and any other reporting procedure necessary to be aware at all times of current conditions in every area of plant.
Works closely with Customer Care Representatives and keeps them informed of any problems with customers so they can work with them.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned by the Plant Operations Manager.
Knowledge, Skills, and Abilities
Must have working knowledge of all materials and equipment in department.
Must be able to prepare and submit budget recommendations, justify personnel requirements.
Must have full knowledge of the RUS specifications manual.
Must be able to draw, read, and understand staking sheets, maps and circuit diagrams.
Must be capable of attaining full concept of total plant operations.
Proficient in fiber optic and copper plant construction, cable splicing, and cable fault locating.
Excellent written and oral communication skills with the ability to interact with internal departments, vendors, and customers.
Strong analytical and problem solving skills.
Maintain confidentiality of Cooperative records when required.
Obtain and maintain a valid driver's license, having a good driving record and be insured under the Company's insurance policy.
Education
AS or Vocational Degree in Electronics or Telecommunications and/or seven-to-ten years experience in telephone plant. Cooperative experience a plus.
Experience (seven-to-ten years)
Outside Plant Construction (Aerial/Buried)
Digital Loop Carrier Systems
Digital Subscriber Line Access Multiplexers
Circuit Installation and Repair
Fiber Optic Equipment & Splicing
Data Networking
Wireless Services
Electronic Switch Systems
Ancillary Support Systems (Standby Power, HVAC, Batteries)
Physical Demands
Sits, walks, and stands intermittently during working day.
Must be able to perform all duties of department personnel.
May be called upon to work in any kind of weather.
Special Demands
Fully accountable for activities of the department.
Able to meet and work with employees and the public.
Willing to train employees in specialized skills as necessary.
Able to supervise others effectively.
Considerable judgment required.
Works under nominal supervision where standard procedures are generally available.
May require irregular hours.
Additional Information
This is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Director Enterprise Risk Management (ERM)
Montana job
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit ************************* .
**Responsibilities**
We are seeking a strategic and experienced Director of Enterprise Risk Management (ERM) to support the design, implementation, and continuous improvement of our enterprise risk framework. This role will collaborate across multiple functions, products and geographies to identify, assess, and mitigate risks, and will contribute to board-level reporting and strategic risk planning.
The ideal candidate will bring deep expertise in ERM, strong business acumen, and the ability to influence senior leadership in a dynamic, high-growth environment.
This role reports to the VP of Corporate Strategy and is based on Providence, RI, with a hybrid working environment.
**Key Responsibilities:**
+ **ERM Strategy & Framework**
+ Design, implement, and continuously improve the global ERM framework aligned with company strategy and regulatory requirements.
+ Develop risk appetite statements and risk tolerance thresholds in collaboration with executive leadership.
+ **Risk Identification & Assessment**
+ Lead enterprise-wide risk assessments, including strategic, operational, financial, compliance, cybersecurity, and reputational risks.
+ Facilitate risk workshops and scenario planning with business units and corporate functions.
+ **Risk Monitoring & Reporting**
+ Assist with implementation and maintenance of all ERM technology solutions, including develop and maintain risk dashboards, heat maps, and key risk indicators (KRIs). Present risk insights and mitigation strategies to the Board of Directors, Audit Committee, and senior leadership.
+ **Cross-Functional Collaboration**
+ Partner with Legal, Finance, IT, Security, Product, HR, and other teams to embed risk management into decision-making processes.
+ Support internal audit and compliance functions with risk-based planning and execution.
+ Prepare risk insights and mitigation strategies for senior leadership and board committees.
+ **Technology & Innovation Risk**
+ Assess risks related to emerging technologies, AI/ML, cloud infrastructure, data privacy, and global product launches.
+ Stay ahead of regulatory developments and industry trends impacting the tech sector.
+ **Crisis Management & Business Continuity**
+ Assist in business continuity planning and crisis response protocols **.**
+ Participate in post-incident reviews and risk remediation efforts.
+ Oversee other special projects and strategic initiatives that ERM becomes involved with
**Qualifications**
+ Bachelor's degree in risk management, Business, Finance, or related field; Master's or MBA preferred.
+ 10+ years of experience in enterprise risk management, preferably in a global technology or innovation-driven company.
+ Strong understanding of regulatory environments (e.g., GDPR, SOX, ISO 31000, NIST).
+ Proven ability to influence and collaborate with senior executives and cross-functional teams.
+ Excellent analytical, communication, and leadership skills.
+ Proven ability to synthesize key messages and takeaways into concise and well-crafted presentations directed to a senior audience
+ Certifications such as CRM, FRM, or CERA are a plus.
**Key Skills:**
+ Experience with risk management software and data analytics tools
+ Global mindset and experience working across multiple geographies and cultures.
+ Ability to thrive in ambiguity and drive change in complex environments.
+ Ability to work autonomously and drive own work deliverables
**Keys to Success**
- Leading Complexity
- Leading People
- Leading the Business
- Leading Self
\#LI-KM1 #LI-HYBRID
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $117,880 - $240,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
Field Technician
Shelby, MT job
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
**Job Duties and Responsibilities**
**What You'll Do:**
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
+ Install and service DISH equipment and smart home products in customers' homes
+ Teach customers how to use their tech and offer additional services when helpful
+ Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
**What's in it for You:**
+ **Career Growth:** Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
+ **Pay Increases:** Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
+ **Bonus Potential:** Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
+ **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
+ **Exclusive Perks:** Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
**Paid Training You'll Get:**
+ Clear, step-by-step guidance for installations and service
+ Smart home tech knowledge to support and educate customers
+ Best practices created by our most experienced techs
**Skills, Experience and Requirements**
**What You'll Need:**
+ **Valid Driver's License** : Clean record required
+ **Schedule Flexibility** : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
+ **Physical Ability** :
+ Climb ladders (up to 40 ft)
+ Lift up to 70 lbs
+ Must meet and maintain 335 lb weight limit
+ **Customer Focus** : Build trust and create a great experience
+ **Problem-Solving** : Tackle a variety of challenges on the spot
+ **Determination** : Work in tight spaces and all kinds of weather
+ **Adaptability** : Handle changes and unexpected tasks with ease
**Benefits:**
From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** )
**Salary Ranges**
Compensation: $24.50/Hour
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
Easy ApplyRetail Sales
Kalispell, MT job
Verizon Authorized Retailer - Cellular Plus
Now Hiring: Retail Sales - Sign on Bonus!
Top 3 Reasons you want to work here!
The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico.
We will teach you how to succeed in Sales. Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career.
We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you.
People who are passionate, customer-centric and thrive in a fun, competitive and fast-paced technology-driven environment, love being part of our team. We know that every good customer interaction starts with a happy employee. Our goal is to set you up for success!
Key Responsibilities:
•Provide exceptional customer service, assisting customers in finding the perfect wireless solutions tailored to their needs.
•Demonstrate product knowledge and effectively communicate the benefits of various wireless devices and plans.
•Drive sales and meet monthly targets, contributing to the success of our retail store.
•Troubleshoot technical issues and provide prompt resolutions to enhance customer satisfaction.
•Stay up-to-date with the latest trends in wireless technology to be a reliable source of information for customers.
Requirements:
•Previous sales experience preferred, but not required.
•Excellent communication and interpersonal skills.
•Tech-savvy with a passion for staying ahead in the ever-evolving wireless industry.
•Ability to work flexible hours, including evenings, weekends and holidays.
•High school diploma or equivalent required.
Perks & Benefits:
•Competitive pay structure with uncapped commission and bonuses for achieving targets.
•Opportunities for career growth and advancement within the company. *No Degree required*
•50% off your Verizon service, and employee discounts on accessories.
•Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology.
•Get paid daily with our DailyPay employee benefit.
•Paid time off *PTO Rate increases based on your performance.
•401k with company match.
•Company sponsored profit sharing.
•Health, mental health, dental and vision insurance.
Join us in shaping the future of wireless technology! Don't miss the chance to be part of an exciting team and make a positive impact on our customer's lives.
Apply now and take a step towards joining the best team in wireless!
Auto-ApplyCybersecurity-IT Specialist
Scobey, MT job
Salary:
Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Companys information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices.
Essential Job Duties and Responsibilities
Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals).
Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems.
Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks.
Learn about the latest best practices to patch or remediate potential security risks.
Advise employees of potential risks and coordinate responses to potential problems and/or incidents.
Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks.
Make recommendations of new tools or practices as they relate to cybersecurity.
Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees.
Coordinate and document appropriate response to valid incidents.
Consider practices, policies, and procedures that affect the security of company networks and data.
Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats.
Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities.
Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security.
Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses.
Report on found issues and provide recommendations on practices or technological solutions to remediate them.
Meeting and maintaining compliance with local, state and federal regulations across all areas of this roles oversight is an expectation and key objective.
Uphold and demonstrate your commitment to Nemonts values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be KindOur actions make a difference, Be TrustworthyDo the right thing, take responsibility for our actions, and honor our commitments, and Be UnitedPeople are our purpose; unified teams build the strongest networks.
Performs various other IT related functions and duties as assigned.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts.
Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances.
Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the companys security posture.
Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns.
Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment.
Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively,
Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization.
Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.
Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level.
Integrity: Successful performance in this role requires being honest and ethical.
Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction.
English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Successful completion of a 4-year / Bachelors Degree in Cybersecurity, or a similarly related field of study.
Or an additional 5+ years successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement.
A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions.
A valid, state issued, and insurable drivers license.
Physical Demands
Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job.
Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE).
Must be able to lift 30 pounds at times.
Must be able to access and navigate each department at the organizations facilities.
Working Schedule and Conditions
Monday through Friday, flexible and variable work schedule.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Moderate to extended viewing of CRT screen.
Drive to various locations on a regular basis.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Construction Technician
Scobey, MT job
Salary:
Job Summary: Accomplishes technician activities in a manner that will produce the expected level of results.
Essential Job Duties and Responsibilities
Place direct buried cable using digging and trenching equipment.
Perform various aerial duties including climbing poles, installing or removing cable, installing messenger strands, lashing telephone cable around messenger strand, transferring cable and equipment from old pole to new pole.
Restore all disturbed surfaces, such as concrete and bituminous pavement, trim trees and perform other landscaping duties as necessary.
Place cable within the underground conduit system.
Maintain underground conduit system and performs construction duties as required.
Set telephone poles by using pole truck, digging machinery and various types of bracing methods and equipment.
Prepare time sheets and accident reports as required.
Is familiar with proper use of tools and work equipment, including hoisting, digging, or trenching equipment. See that all tools or work equipment are in good working order and are properly used, maintained and stored. Report defective tools or equipment in order that they may be replaced or repaired.
Is familiar with the considerable hazards that exist in connection with the construction or maintenance of any phase of outside plant work. This includes falls, electric shock or flash, falling objects, and traffic. Is familiar with and uses protective equipment and safety practices and is able to provide first aid and artificial respiration, including pole top rescue.
Submit time, mileage and gas tickets, material charge-outs and credit-ins, and any other clerical forms or other required procedural work.
Operate automotive equipment when assigned. Complies with all traffic laws, safety rules, regulations and safe practices.
Keep informed of all system policies and procedures. Attends and participates in all safety and training meetings scheduled.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Able to climb poles, read and interpret cable records, and have working knowledge of vehicles and equipment.
Able to interpret specifications and staking sheets.
Must know basic electricity.
Must have a Class A DOT commercial drivers license and be insurable without an increased premium or special risk coverage under the companys motor vehicle liability insurance companys underwriting standards.
Must have basic computer skills.
Able to accept responsibility for, and work under, occasional stress situations.
Memory for and attention to numerous details.
Able to maintain workflow, prevent bottlenecks and prevent hazards.
Able to work in a team environment and interface with other departments in a positive/productive manner.
Education/Experience
Up to one year as apprentice and/or six months experience as Groundsman is desired.
Physical Demands
Physical exertion may be medium to heavy.
Climbs, stoops, reaches, handles, lifts.
May work in all kinds of weather.
Must not be colorblind
Wears all employee safety devices as required.
Must be capable of working in aerial bucket truck with a capacity of 300 pounds or less.
Special Demands
Works under supervision.
Hours scheduled.
Additional Information
This is not intended to be all-inclusive, an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Territory Sales Manager In Training
Billings, MT job
Verizon Authorized Retailer - Cellular Plus
Territory Manager In Training - Relocation required
Cellular Plus is a Verizon Authorized Retailer with 60+ locations in Washington, Oregon, Colorado, Wyoming and our home state of Montana. We are one of the fastest growing Verizon Authorized Retailers in the Northwest, and have been setting the highest standard for guest experience in the wireless industry since 1998.
Position Type: Full-Time Retail Sales Management
What is a Territory Manager In Training at Cellular Plus responsible for?
You work with the District and Territory Managers to lead and inspire multiple Cellular Plus sales teams to drive in-store sales and create the superior guest experience we are known for. You develop outstanding store managers and sales consultants by providing coaching, mentoring and leadership. You ensure exceptional performance and smooth operation of your assigned territory while contributing to the strategic development of Cellular Plus.
Ability to move to a Territory within the Cellular Plus footprint of Montana, Wyoming, Colorado, Washington, Oregon at the completion of the training period.
Inspiring sales teams in your territory with training and coaching to deliver the highest standard Cellular Plus guest experience.
Resolving and following up on guest concerns to build long-term guest relationships.
Analyzing and addressing areas of improvement for the sales teams to help meet and exceed individual sales goals and achieve territory goals.
Ensuring smooth operations in the territory by meeting staffing needs, making financial and sales reports, auditing sales transactions and inventories, implementing policies and procedures, etc.
Keeping open communication with District Managers, Territory Managers and Human Resources to develop hiring and retention plans for store locations.
Representing Cellular Plus at community events, networking functions, trade shows, etc.
Attending ongoing paid training to ensure your continued success as a Territory Manager In Training and eventually manage a territory of your own within the company.
Is the Cellular Plus team a good fit for you?
You're a passionate and confident leader who leads by example. You're good at motivating your team and people love being on your team. You possess outstanding people skills. You make sound judgments. You are comfortable traveling and managing teams remotely in a sizable territory. You enjoy building leaders and developing teams. You have a sense of responsibility for the direction of the company.
Are you prepared to join the Cellular Plus team?
1 year or more experience in sales and team management.
Ability to lead teams to meet and exceed sales goals on a consistent basis.
Ability to train, coach, and motivate teams to achieve positive results.
Ability to build trust and influence others effectively.
Exceptional written and verbal communication skills.
Experience multitasking in a fast-paced work environment.
Willingness to travel within and occasionally outside of your territory.
Willingness to work evenings, weekends, and holidays.
What about compensation and benefits?
Competitive annual salary plus bonuses.
Well deserved employee discounts on devices, accessories, & services.
With full-time employment comes a full benefits package including medical, dental, vision, Health Savings Account, 401K, profit sharing, and paid time off.
Cellular Plus is an Equal Opportunity Employer and a Proud Military Friendly Employer
If the Cellular Plus team is the right fit for you, we want you on our team regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.
Auto-ApplyFiber Splicer
Billings, MT job
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee's hard work and determination and REWARD results all while having fun!
Our mission is to make life better by innovating tomorrow's communication solutions today.
We are seeking Fiber Splicers who hold a crucial position in guaranteeing prompt delivery and excellence in Telecommunications services for our clientele. Responsibilities include deciphering schematics and diagrams to splice, terminate, and test fiber-optic connections for both new constructions and service setups. Additionally, the role involves the maintenance, troubleshooting, and rectification of damaged cables and associated concerns within the outside plant network.
Responsibilities
Splice and maintain new and existing fiber.
Prep and splice single-mode (SM) and multi-mode (MM) optical fiber cables ranging from single to ribbon and loose tube.
Splice and repair fiber optic cables using single and mass fusion equipment.
Terminate fiber using various connectors or pig tails.
Test fiber using OTDR, OLTS, Power Meters, and VFL.
Install required splice capsules and hardware.
Perform mid-sheath cable entries along with the ability to splice fibers in an active network.
Maintain existing plant without causing signal failure interruptions.
Respond to network outages and perform required troubleshooting and repairs.
Keep up-to-date records of project progress, including production sheets, time sheets, and necessary customer documentation.
Maintain splice equipment, trailers, and vehicles.
Complete certification testing of fiber optic systems.
Experienced in understanding and adhering to safety including those outlined by OSHA, NESC, NEC, and other pertinent standards.
Maintain knowledge of all organizational policies and governmental regulations.
Maintain a safe work environment by following CCI's policies and procedures.
Perform other duties as assigned by management.
Qualifications
2+ years of fiber splicing and troubleshooting experience preferred.
Knowledge of fiber optic theory which includes fiber loss connector types and the different types of fibers preferred.
Experience with both ribbon fiber and loose tube with combination in deribbonizing and ribbonizing preferred.
Ability to test fiber using OTDR, OLTS, Power Meters, and VFL preferred.
Ability to use single and mass fusion splicing machines preferred.
Ability to differentiate between different fiber sizes and colors preferred.
Ability to read splicing matrix, splice, and test fiber in various environments like FTTH, underground, and aerial preferred.
Ability to place aerial and underground splice closures along with other closures common to the splicing and termination of fiber-optic cables preferred.
Capable of efficiently accomplishing the allocated workload within the specified timeframe while maintaining exceptional quality standards.
Proficient in prioritizing tasks and adapting schedules to accommodate evolving requirements.
Ability to detect safety issues and work independently.
Record and document testing per customer specifications.
Complete daily production reports to document work performed.
Good communication and organizational skills.
Proficient with MS Office and various web-based software.
Self-starter and dependable with great attention to detail.
Time requirement
Must be willing to travel up to 100%; may include overnight stays on a weekly basis dependent on candidate location and region. If further travel is required, this could consist of 10 days on and 4-5 days off.
Maintenance of customer networks may entail working outside regular business hours, including evening and overnight shifts.
Candidates may eventually be required to be on call on a rotational basis which may include nights and weekends.
General information
Must have a valid driver's license acceptable driving record.
Must be able to pass a DOT physical.
Piece rate after initial training has been completed and able to work independently.
Must provide own hand tools to satisfactorily complete all job functions. Specialty tools will be provided.
Willing to work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces, and/or manholes. Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions.
Able and willing to work outdoors and in inclement weather conditions.
Ability to work up to 50' in a bucket truck, ladder, and/or climb utility poles.
Mechanically inclined and able to use hand tools and equipment to help complete an assigned project.
Maintain a professional working attitude with co-workers and customers.
Maintain a clean, neat, professional appearance.
CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.
#LI-DNI
Auto-ApplyIP Engineer
Billings, MT job
Salary: DOE
may be located in Billings, MT; Glasgow, MT; Scobey, MT or Williston, ND.
Under general supervision and direction, this position is to act as the subject matter expert on all IP products and services, including VoIP, MPLS, RIP, BGP, EIGRP, OSPF, MPLS, SSL, and IPVPN networking. The IP Engineer is also responsible for developing network design, test, and implementation best practices that ensure the highest possible network reliability and uptime. This individual will work closely with other team members and departments to coordinate activities and projects for network reconfiguration, system upgrades and system redesign plans to support network convergence.
Essential Job Duties and Responsibilities
Proficient engineering 3 routing infrastructure with detailed knowledge of LAN/WAN/VLAN/VPN operations and administration of network QoS policy.
Thorough knowledge of VoIP application and SIP protocol to build and support soft-switching VoIP delivery.
Thorough knowledge of routing protocols TCP/IP, SONET, Ethernet, ATM, CDMA VoIP, Voice systems service delivery. Analyzes complex problems associated with Ethernet, TCP/IP, and other LAN/WAN systems.
Full understanding of server authentication, management and monitoring technology; SNMP, ACS, RADIUS, AAA.
Thorough understanding of Cisco routing and switching platforms in an ISP and customer environment. Includes BGP, MPLS, ISIS, OSPF and other routing protocols.
Analyzes complex problems associated with optical transport systems, voice switching systems, wireless systems as it relates to IP.
Thorough understanding of IPv4 and IPv6 routing and sub-netting practices.
Ability to understand, design, recommend, and implement QoS, IPv4, IPv6, carrier grade NAT/PAT, and DNS. Troubleshooting techniques align with both the OSI and TCP/IP models.
Drive quality management departmental policies, processes and procedures and work across functions and departments and ensure collaborative work environment.
Coordinates and conducts traffic studies. Analyzes traffic data and makes recommendations for equipment changes based on analysis. To include forecasting, trending, and capacity projection in all IP related network infrastructure.
Provide specific detailed information for hardware and software selection, implementation techniques and tools for most efficient solution to meet business needs including present and future capacity requirements.
Assists in maintaining the departments capital and operating expenses through prudent use of company capital and material resources. Assists department manager in the preparation of capital and expense budgets.
Work within network administrator role to develop, plan, implement, and verify changes and improvements across all network infrastructures. Will analyze subscriber growth areas and determine the most effective manner to satisfy customer requirements.
Responsible for the detailed engineering specifications (MOPs), project coordination and ensuring the installation of central office equipment in in accordance with operational and industry standards.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Experience with designing, implementing, maintaining, and supporting of complex voice, data, video and wireless networks.
Able to analyze the network to engineer the best possible solution, traffic data for cost studies and maintenance purposes and gather and report numerical data and produce statistical reports.
Experience working in complex organization within a dynamic competitive marketplace with new customer needs and expectations.
Able to work from oral and written instructions, make decisions independently, and take responsibility for them.
Able to handle multiple priorities, work accurately, work under pressure, and respond quickly to tight deadlines.
Able to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
Knowledge of company policies, procedures, products, and services.
Education/Experience
It is expected that this person has a minimum of 5 years experience working with the following protocols; OSPF, MPLS, BGP and ISIS.Bachelors degree or higher in Engineering, Computer Science or a closely related field, or a combination of education and experience that would enable performance of the duties of the position. Work experience in the computer industry with a background in networking and previous telecommunications industry experience.
Physical Demands
Sits at desk most of working day.
Stands and walks short distances in office.
Walking up to one mile in rough terrain.
Handles books, papers, and office equipment.
May be required to lift and carry weights up to 25 pounds.
Special Demands
May require irregular hours.
Additional Information
This is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Wireless Retail Sales
Havre, MT job
Verizon Authorized Retailer - Cellular Plus
Now Hiring: Retail Sales Consultants
Top 3 Reasons you want to work here!
The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico.
We will teach you how to succeed in Sales. Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career.
We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you.
People who are passionate, customer-centric and thrive in a fun, competitive and fast-paced technology-driven environment, love being part of our team. We know that every good customer interaction starts with a happy employee. Our goal is to set you up for success!
Key Responsibilities:
•Provide exceptional customer service, assisting customers in finding the perfect wireless solutions tailored to their needs.
•Demonstrate product knowledge and effectively communicate the benefits of various wireless devices and plans.
•Drive sales and meet monthly targets, contributing to the success of our retail store.
•Troubleshoot technical issues and provide prompt resolutions to enhance customer satisfaction.
•Stay up-to-date with the latest trends in wireless technology to be a reliable source of information for customers.
Requirements:
•Previous sales experience preferred, but not required.
•Excellent communication and interpersonal skills.
•Tech-savvy with a passion for staying ahead in the ever-evolving wireless industry.
•Ability to work flexible hours, including evenings, weekends and holidays.
•High school diploma or equivalent required.
Perks & Benefits:
•Competitive pay structure with uncapped commission and bonuses for achieving targets.
•Opportunities for career growth and advancement within the company. *No Degree required*
•50% off your Verizon service, and employee discounts on accessories.
•Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology.
•Get paid daily with our DailyPay employee benefit.
•Paid time off *PTO Rate increases based on your performance.
•401k with company match.
•Company sponsored profit sharing.
•Health, mental health, dental and vision insurance.
Join us in shaping the future of wireless technology! Don't miss the chance to be part of an exciting team and make a positive impact on our customer's lives.
Apply now and take a step towards joining the best team in wireless
Auto-ApplyManager in Training
Belgrade, MT job
Manager In Training - Sign on Bonus! Verizon Authorized Retailer - Cellular Plus
Uncapped commissions, paid time off, fun and competitive work environment!
Cellular Plus is a Verizon Authorized Retailer. We have been setting the highest standard for guest experience in the wireless industry since 1998. We are one of the fastest growing Verizon Authorized Retailers in the Northwest with 60+ locations in Washington, Oregon, Colorado, Wyoming and our home state of Montana.
Why Cellular Plus?
At Cellular Plus we find ourselves among a group of confident, competitive, energetic, motivated, and caring team players. There are many opportunities for training, career advancement, and personal growth. Building our people up and promoting from within is what Cellular Plus is known for.
Position Type: Full Time Retail Sales Management
What is a Store Manager In Training at Cellular Plus responsible for?
**Upon successful completion of the program, you will be required to transfer to a different Cellular Plus store location and transition into the Store Manager position.
Inspiring your team with training and coaching to deliver the highest standard Cellular Plus guest experience.
Managing in-store traffic and addressing guest concerns.
Analyzing and addressing areas of improvement for the sales team to help meet and exceed individual sales goals and achieve store goals.
Ensuring smooth store operations by meeting staffing needs, making financial and sales reports, managing cash and deposits, following policies and procedures, etc.
Maintaining in-store visual and function by managing inventory, supplies, merchandise security, cleanliness, and maintenance.
Collaborating with marketing team to drive in-store traffic by performing marketing and advertising activities
Keeping open communication with Territory Managers, District Managers, and Human Resource to participate in acquiring, reviewing, and releasing team members.
Representing Cellular Plus at community events, networking functions, trade shows, etc.
Attending ongoing paid training to ensure your continued success as a manager.
Is the Cellular Plus team a good fit for you?
You're a passionate and confident leader. You lead by example and achieve goals by collaborating with the team. You're good at motivating your team and people love being on your team. You understand the importance of communication. You made sound judgements. You are comfortable multitasking and paying attention to the team, guests, and every aspect of store operation. You enjoy building and leading a winning team and you know what you do affects everyone on the team.
Are you prepared to join the Cellular Plus team?
1 year or more experience in sale and team management.
Ability to lead a team to meet and exceed sales goals on a consistent basis.
Ability to train, coach, and motivate a team to achieve positive results.
Ability to build trust and influence other effectively.
Exceptional written and verbal communication skills.
Experience multitasking in a fast-paced work environment.
Willingness to relocate upon successful completion of the program.
Willingness to work evenings, weekends, and holidays.
What about compensation and benefits?
Well deserved employee discounts on devices, accessories, & services.
Competitive commission and bonus based pay structure
With full time employment comes full benefits package including medical, dental, vision, Health Savings Account, 401K, profit sharing, and paid time off.
Ongoing paid training to build your skills and fulfill your potential.
Cellular Plus is an Equal Opportunity Employer and a Proud Military Friendly Employer
If the Cellular Plus team is the right fit for you, we want you on our team regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.
Auto-ApplyCombination Technician
Glasgow, MT job
Salary: DOE
Job Summary: Perform work in connection with the construction, installation, repair, maintenance, and operation of telephone line, instruments and related equipment, on or off subscriber premises. Generally responsible, under limited supervision, for all aspects of normal exchange operation.
Essential Job Duties and Responsibilities
Install, modify, or disconnect customer service in accordance with company issued service orders.
Locate and repair service on customer and company lines in accordance with company issued trouble reports.
Communicate and work with customer service and plant records department to advise when service orders and trouble reports have been completed. Must keep accurate records.
Complete all forms, reports and time sheets as required by the company.
Repair various types of trouble on cable plant and drop wires.
Install, modify, disconnect or repair customer service on multi-line key systems.
Must be familiar with proper use of tools and work equipment including hoisting, digging, or trenching equipment. Ensure that all tools or work equipment are in good working order and properly use, maintain and store tools and work equipment. Report defective tools or equipment in order that they may be replaced or repaired.
Must be familiar with installation and maintenance of analog and digital carrier systems.
Is familiar with the considerable hazards that exist in connection with the construction or maintenance of any phase of outside plant work. This includes falls, electric shock or flash, falling objects and traffic. Is familiar with and uses protective equipment and safety practices and is able to provide first aid and artificial respiration.
Operate automotive equipment when assigned. Comply with all traffic laws, safety rules, regulations and safe practices. Keep informed of all system policies and procedures.
Attend and participate in all safety and training meetings scheduled.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Must have a working knowledge of all system test equipment and electronic equipment.
Able to interpret cable records, staking sheets, specification sheets and circuit diagrams
Able to meet and deal with public in such a way as to maintain good subscriber relations.
Able to accept responsibility for, and work under, occasional stress situations.
Memory for and attention to numerous details.
Able to maintain workflow, prevent bottlenecks and prevent hazards.
Must have or be able to obtain Class 1 DOT commercial drivers license and possess an insurable status according to the companys motor vehicle liability insurance standards.
Must have basic computer skills.
Education/Experience
Journeyman combination technician with a minimum of three years experience in that position is desired.
Two-year associates degree in electronics is preferred.
Experience operating digging equipment and vehicles helpful.
Physical Demands
Physical exertion may be medium to heavy.
Climbs, stoops, crawls, reaches, handles, lifts.
May be required to climb poles.
May work outdoors in all kinds of weather.
Cannot be colorblind.
Wears all employee safety devices as required.
Special Demands
Works under supervision.
Hours scheduled.
Additional Information
This is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Wireless CO Technician
Glasgow, MT job
Job Summary: Responsible for the mobile core network, maintenance and repair of cellular base station equipment, Network routers and switches, microwave radios, DC power/battery systems and other equipment associated with the wireless network.
Essential Job Duties and Responsibilities
Managing Ericsson's Packet Switched Network elements and interconnections, including developing and maintaining of these components.
Subject Matter Expertise (SME) in specific elements and acting as the internal SME for those, including making recommendations for improvements.
Maintain and repair cellular base stations, microwave radios, and DC power systems.
Configuration and software version management of the assigned mobile core network elements.
Supporting management of the relevant mobile core network element vendors.
Supporting Roaming & Carrier Relations to implement new roaming and wholesale agreements, including IREG testing.
Work with testing equipment, measuring devices, meters and tools in wiring, repairing, maintaining and testing of the cellular communications system equipment including but not limited to:
Wireless Base Stations UMTS & LTE
Microwave radios systems
DC power & battery systems
Routers & Switches
Utilize software-based tools and test equipment.
Use various instruments and meters to isolate trouble and facilitate repair in cooperation with other offices and repair forces.
Use various hand tools: wrenches, screwdrivers, ratchets, cutters, pliers, wire wrap, punch down, electric drills, etc.
Recognizing that job safety is a primary objective in all duties attends and participates in company safety and training meetings.
Drives company vehicles including four-wheel drive vehicles and snow cats.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Minimum of 5-8 years working in the telecommunications industry designing, integrating, and managing Packet Switched network propositions for e.g. a carrier MNO, MVNO, etc.
In-depth knowledge of the Packet Switched network elements, interfaces, and call flows for both 3G/WCDMA and 4G/LTE networks, including SCTP and other protocols. Ability to design and configure mobile data networks.
General understanding of Voice SIP / RTP and voice convergence technologies, IMS (including VoLTE and VoWiFi).
Demonstrable experience of managing & configuring Ericsson Packet Switched network elements including HSS, GGSN, P-GW, SGSN, S-GW, PCRF & MME.
Diameter Signaling, preferably Ericsson DSC (Diameter Signaling Controller) & RADIUS.
In-depth understanding of 3GPP, ITU-T and ANSI standards.
Understanding of roaming agreements and IR.21, including IREG testing a plus.
Lawful Intercept & CALEA requirements in the PS domain.
Knowledge of antenna systems, cable management practices and grounding systems
Knowledge of telecommunications technology, materials and equipment.
Ability to perform close, exacting work that may also involve heavy exertion.
Ability to use mechanical and electrical power tools appropriately.
Ability to pay close attention to detail, schedules and accepts responsibility for own activities while working with minimal supervision.
Ability to maintain complete confidentiality of system financial information, customer data, and other proprietary confidential information.
Ability to exhibit a pleasant personality, professional appearance and demeanor, tact and diplomacy.
Knowledge of the standards, rules and regulations governing cellular operations.
Ability to read, write, comprehend and speak English.
Ability to communicate and cooperate with operational staff in other cellular companies.
Ability to communicate effectively with customers and members of the public on service problems and new projects in a helpful, professional manner.
Ability to establish and maintain good working relationship with co-workers, supervisors, managers, contractors, vendors, county and other utility personnel and members of the public.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
High school diploma. Bachelor's degree in engineering, computer science, communications, business technology, or a closely related field is preferred.
Minimum five years progressively responsible experience in cellular operations.
Completion of two semester's credit or at least six months experience in AD/DC and/or RF use or theory.
At least two semesters (or equivalent) of specialized training in various phases of cellular industry operations is desirable.
Physical Demands
The physical requirements described are meant to be representative of those that must be met by an employee in order to successfully carry out the essential functions of the position.
Strenuous physical work including frequent lifting and moving of heavy objects (up to 100 pounds).
Digging, shoveling.
Physically demanding work for continuous and lengthy periods of time, often combined with bending, twisting, squatting, reaching, and working on irregular surfaces.
Tasks frequently requiring use of upper arm, wrist and hand strength and dexterity.
Strength, dexterity, and stamina to stand for long periods of time and to perform manual tasks using heavy hand and power tools.
Specific vision abilities required include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus.
Ability to hear communications over a cellular device.
Ability to get in and out of various types of company vehicles on a recurring basis.
Special Demands
Must possess a valid driver's license, have a good driving record and be insured under the company's insurance policy.
Must be willing and able to work when safely work outdoors during incriminate weather conditions.
May be required to work overtime or on weekends and holidays as needed.
May be required to attend out-of-town training and/or meetings requiring travel by car, bus, plane or other means of transportation and overnight stays.
Working Environment
Work is performed under the following conditions: Some of the work is performed outside with exposure to extreme weather conditions including heat, rain, snow, cold, and wind. Incumbents are frequently exposed to noise, dust, fumes, odors, and vibrations and may be exposed to toxic chemicals and solvents such as herbicides and/or pesticides, paints, road paving materials and cleaning materials. The noise level in the work environment is often loud. Work will occasionally be performed in confined areas. Work may be performed independently and may need to be done in somewhat isolated geographic areas.
Additional Information
This is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Building Custodial Maintenance Technician
Glasgow, MT job
Job Summary: The Building Custodial Maintenance Technician is responsible for ensuring safe, clean and attractive buildings, both inside and outside. Buildings may include general offices, supply and storage areas, and equipment offices.
Essential Job Duties and Responsibilities
Clean and service all rooms, halls, offices and restrooms. Vacuum, clean, and mop floors. Dust as needed. Clean windows, empty trash baskets and arrange furniture and equipment in an orderly fashion, as needed.
Operate power equipment used in maintaining building and grounds. See that equipment is properly used and in good working order and that any required repairs are promptly reported.
Responsible for the preventative maintenance, general repair and minor construction of building projects, grounds, furniture, and associated equipment.
Perform construction work on company property as needed. Move office furniture and heavy equipment.
Maintain and perform mechanical repairs on environmental systems
Maintain maintenance/repair records.
Maintain HVAC filter systems.
Maintain grounds; remove snow, using shovels, blower, and tractor, mow and weed.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Perform additional duties at varying locations as directed.
Report all problems to supervisor.
Knowledge, Skills, and Abilities
Knowledge of general cleaning, building maintenance.
Able to use cleaning products and equipment safely and effectively.
Able to operate power equipment associated with general maintenance.
Demonstrate a general understanding in a commercial setting of the following:
Basic Plumbing
Basic Electrical
General Building Maintenance
Able to diagnose troubles associated with building/grounds and related equipment and work with peers/management to effect repairs.
Able to identify areas that require cleaning and repairs that may be outside the normal routine.
Able to clean, repair, and communicate problem areas identified.
Able to obtain and maintain a valid driver's license in the state where employee is resident and be insurable without an increased premium or special risk coverage under the company's motor vehicle liability insurance company's underwriting standards.
Able to work with direct and/or minimum supervision.
Able to work in a team environment and interface with other departments in a positive/productive manner.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Minimum two years experience in general custodial work preferred. Minimum of 1 year experience in a technical trade or equivalent combination of education or experience is preferred.
Physical Demands
Physical exertion may be light to heavy.
Climbs, stoops, reaches, handles, lifts, carries.
May occasionally be required to lift up to 80 pounds.
Will be called upon to work in any kind of weather.
Special Demands
May require evenings and/or weekend duty.
May require overtime.
Will require travel to distant buildings.
Operate under standard procedures.
Additional Information
This is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Assistant Store Manager
Great Falls, MT job
Verizon Authorized Retailer -Cellular Plus
Now Hiring: Assistant Store Manager
Top 3 Reasons you want to work here!
The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico.
We will teach you how to succeed in Sales. Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career.
We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you.
Are you a dynamic leader with a passion for delivering exceptional customer experiences? Join our team at Cellular Plus as an Assistant Store Manager and play a key role in shaping the future of wireless retail!
About Us:
At Cellular Plus, we're dedicated to providing cutting-edge technology solutions and personalized service to our customers. As an Assistant Store Manager, you'll have the chance to help lead a team of enthusiastic sales professionals, while fostering a collaborative and engaging work environment.
What You'll Do:
Coach and mentor sales associates to achieve sales goals and deliver outstanding customer service.
Assist in managing store operations, inventory, and merchandising to ensure a seamless customer experience.
Collaborate with the Store Manager to drive store performance and exceed sales targets.
Stay up-to-date with the latest industry trends and product knowledge to guide customers in making informed decisions.
Contribute to a positive and energetic atmosphere that promotes teamwork and growth.
Qualifications:
Previous retail management experience preferred.
Strong communication and interpersonal skills.
Passion for technology and the wireless industry.
Ability to lead and motivate a team to achieve excellence.
Problem-solving skills and a customer-centric mindset.
Perks & Benefits:
Competitive pay structure with uncapped commission and bonuses for achieving targets.
Opportunities for career growth and advancement within the company. *No Degree required*
.50% off your Verizon service, and employee discounts on accessories.
Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology
Get paid daily with our DailyPay employee benefit.
Paid time off *PTO Rate increases based on your performance.
401k with company match.
Company sponsored profit sharing.
Health, mental health, dental and vision insurance
If you're ready to take your career to the next level and be part of a dynamic team, we'd love to hear from you! Join us in creating memorable experiences for our customers while driving the success of Cellular Plus.
Cellular Plus is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Auto-ApplyCustomer Service Specialist
Plentywood, MT job
Job Summary: Interviews customers, prepares orders for new services and changes. Interacts with the subscriber/customer to achieve positive subscriber/customer relations.
Essential Job Duties and Responsibilities
Talk with customers by phone or in person and receive orders for new installation, activation, discontinuance or change in service.
Answer customer inquiries as to type and availability of services offered.
Receive customer complaints, comments or information and asks detailed questions to determine exact nature of problems. Assess the information received and determine the proper action to be taken.
Complete contract forms, determine charges for requested services, collect deposits, and prepare change of address records.
Solicit sale of new or additional services and related products.
Answers incoming calls on a multi-line computer based telecommunications system.
Assesses the caller's inquiries and requests, then transfers the call accordingly.
Provides clerical backup as required.
Processes incoming and outgoing mail, which may include receiving and delivery.
Files and scans customer correspondence.
Educates customers on long distance carrier choices and selection process.
Performs all functions relating to daily cash collection and posting of end user payments.
Handles incoming end user billing calls and questions. Must be able to answer questions in a clear and concise manner.
Assists with collection calls on delinquent accounts.
Maintains complete confidentiality of records; complies and adheres to Customer Proprietary Network Information (CPNI) regulations.
May be required to be on call evenings and weekends.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Knowledge of company policies, procedures, products and services can be learned on the job.
Knowledge of terminology and functions of telecommunications services helpful.
Able to operate a personal computer and related software.
Able to communicate effectively and pleasantly with customers to explain and interpret problems customers may have with service, billing, etc.
Able to operate various office equipment, such as copy machine, fax machine and multi-line telephone system.
Able to effectively present information and respond to questions from managers, customers, and the general public.
Able to enhance customer relations with a pleasant and efficient telephone manner.
Able to work with a variety of personalities to project favorable image.
Able to handle multiple priorities, work accurately, work under pressure, and pay close attention to details and schedules.
Able to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Able to learn terminology and functions of the telecommunications industry.
Able to exhibit professional appearance and dress.
Able to communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
Able to motivate oneself and maintain close rapport with all staff to keep up-to-date on system activities.
Able to assist in keeping management informed of the concerns and opinions of subscribers and community members.
Familiarity with capital credits a plus.
Able to obtain and maintain a valid driver's license, have a good driving record and be insured under the Company's insurance policy.
Able to maintain confidentiality of customer and company records.
Able to work with regular supervision, following general guidelines.
Able to travel for educational and training purposes.
Able to work in a team environment and interface with other departments in a positive productive manner
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
High school diploma or general education degree (GED) with one to three months related experience and/or training, or equivalent combination of education and experience.
Physical Demands
Sits at desk much of working day.
Stands and walks short distances in office.
Handles books, papers, and office equipment.
Stoops, stands, and bends when using files.
May be required to lift up to 40 pounds.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned by the Customer Service Supervisor. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Wireless Retail Sales - Spanish Bilingual
Bozeman, MT job
Verizon Authorized Retailer - Cellular Plus
Now Hiring: Spanish Bilingual Retail Sales - Sign On Bonus!
Top 3 Reasons you want to work here!
The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico.
We will teach you how to succeed in Sales . Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career.
We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you.
People who are passionate, customer-centric and thrive in a fun, competitive and fast-paced technology-driven environment, love being part of our team . We know that every good customer interaction starts with a happy employee. Our goal is to set you up for success!
Key Responsibilities:
•Provide exceptional customer service, assisting customers in finding the perfect wireless solutions tailored to their needs.
•Demonstrate product knowledge and effectively communicate the benefits of various wireless devices and plans.
•Drive sales and meet monthly targets, contributing to the success of our retail store.
•Troubleshoot technical issues and provide prompt resolutions to enhance customer satisfaction.
•Stay up-to-date with the latest trends in wireless technology to be a reliable source of information for customers.
Requirements:
•Previous sales experience preferred, but not required.
• Spanish bilingual communication and interpersonal skills.
•Tech-savvy with a passion for staying ahead in the ever-evolving wireless industry.
•Ability to work flexible hours, including evenings, weekends and holidays.
•High school diploma or equivalent required.
Perks & Benefits:
•Competitive pay structure with uncapped commission and bonuses for achieving targets.
•Opportunities for career growth and advancement within the company. *No Degree required*
•50% off your Verizon service, and employee discounts on accessories.
•Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology.
•Get paid daily with our DailyPay employee benefit.
•Paid time off *PTO Rate increases based on your performance.
•401k with company match.
•Company sponsored profit sharing.
•Health, mental health, dental and vision insurance.
Join us in shaping the future of wireless technology! Don't miss the chance to be part of an exciting team and make a positive impact on our customer's lives.
Apply now and take a step towards joining the best team in wireless!
Auto-ApplyConstruction Technician
Scobey, MT job
Job Summary: Accomplishes technician activities in a manner that will produce the expected level of results.
Essential Job Duties and Responsibilities
Place direct buried cable using digging and trenching equipment.
Perform various aerial duties including climbing poles, installing or removing cable, installing “messenger strands”, “lashing” telephone cable around messenger strand, transferring cable and equipment from old pole to new pole.
Restore all disturbed surfaces, such as concrete and bituminous pavement, trim trees and perform other landscaping duties as necessary.
Place cable within the underground conduit system.
Maintain underground conduit system and performs construction duties as required.
Set telephone poles by using pole truck, digging machinery and various types of bracing methods and equipment.
Prepare time sheets and accident reports as required.
Is familiar with proper use of tools and work equipment, including hoisting, digging, or trenching equipment. See that all tools or work equipment are in good working order and are properly used, maintained and stored. Report defective tools or equipment in order that they may be replaced or repaired.
Is familiar with the considerable hazards that exist in connection with the construction or maintenance of any phase of outside plant work. This includes falls, electric shock or flash, falling objects, and traffic. Is familiar with and uses protective equipment and safety practices and is able to provide first aid and artificial respiration, including pole top rescue.
Submit time, mileage and gas tickets, material charge-outs and credit-ins, and any other clerical forms or other required procedural work.
Operate automotive equipment when assigned. Complies with all traffic laws, safety rules, regulations and safe practices.
Keep informed of all system policies and procedures. Attends and participates in all safety and training meetings scheduled.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Able to climb poles, read and interpret cable records, and have working knowledge of vehicles and equipment.
Able to interpret specifications and staking sheets.
Must know basic electricity.
Must have a Class A DOT commercial driver's license and be insurable without an increased premium or special risk coverage under the company's motor vehicle liability insurance company's underwriting standards.
Must have basic computer skills.
Able to accept responsibility for, and work under, occasional stress situations.
Memory for and attention to numerous details.
Able to maintain workflow, prevent bottlenecks and prevent hazards.
Able to work in a team environment and interface with other departments in a positive/productive manner.
Education/Experience
Up to one year as apprentice and/or six months experience as Groundsman is desired.
Physical Demands
Physical exertion may be medium to heavy.
Climbs, stoops, reaches, handles, lifts.
May work in all kinds of weather.
Must not be colorblind
Wears all employee safety devices as required.
Must be capable of working in aerial bucket truck with a capacity of 300 pounds or less.
Special Demands
Works under supervision.
Hours scheduled.
Additional Information
This is not intended to be all-inclusive, an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.