Telephone banker vs banker

The differences between telephone bankers and bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a telephone banker, becoming a banker takes usually requires 2-4 years. Additionally, a banker has an average salary of $44,463, which is higher than the $33,399 average annual salary of a telephone banker.

The top three skills for a telephone banker include customer service, inbound calls and customer inquiries. The most important skills for a banker are taking care, financial services, and securities.

Telephone banker vs banker overview

	Telephone Banker	Banker
Yearly salary	$33,399	$44,463
Hourly rate	$16.06	$21.38
Growth rate	-3%	10%
Number of jobs	19,013	29,725
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 56%
Average age	41	43
Years of experience	12	4

Telephone banker vs banker salary

Telephone bankers and bankers have different pay scales, as shown below.

	Telephone Banker	Banker
Average salary	$33,399	$44,463
Salary range	Between $25,000 And $43,000	Between $20,000 And $97,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Finance

Differences between telephone banker and banker education

There are a few differences between a telephone banker and a banker in terms of educational background:

	Telephone Banker	Banker
Most common degree	High School Diploma, 34%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Telephone banker vs banker demographics

Here are the differences between telephone bankers' and bankers' demographics:

	Telephone Banker	Banker
Average age	41	43
Gender ratio	Male, 32.2% Female, 67.8%	Male, 46.3% Female, 53.7%
Race ratio	Black or African American, 9.6% Unknown, 2.9% Hispanic or Latino, 22.2% Asian, 9.1% White, 55.3% American Indian and Alaska Native, 0.8%	Black or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	6%

Differences between telephone banker and banker duties and responsibilities

Telephone banker example responsibilities.

Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
Handle incoming calls there are related to ATM cards such as closing and re-issuing.
Assist customer in opening new accounts, reactivating accounts and locating all bank branches and ATM on phone.
Identify opportunities for cross-selling of value-ad bank products and services while consistently exceeding quarterly referral and selling goals.
Provide notary service upon request.

Banker example responsibilities.

Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Earn numerous reward certificates for level of sales and customer service through QA.
Qualify potential members for membership by opening checking accounts, savings accounts, IRAs, CDs, and processing loan applications.
Follow appropriate VL guidelines to ensure compliance with QA and banking regulations.
Pass series 6 , 63 and insurance exams as registered member of FINRA.

Telephone banker vs banker skills

Common telephone banker skills

Customer Service, 21%
Inbound Calls, 9%
Customer Inquiries, 5%
Credit Card, 5%
Loan Applications, 4%
Financial Transactions, 4%

Common banker skills

Taking Care, 15%
Financial Services, 10%
Securities, 6%
Bank Products, 5%
NMLS, 5%
Upselling, 4%