Telephone banker vs phone banker

The differences between telephone bankers and phone bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a telephone banker, becoming a phone banker takes usually requires 2-4 years. Additionally, a phone banker has an average salary of $34,532, which is higher than the $33,399 average annual salary of a telephone banker.

The top three skills for a telephone banker include customer service, inbound calls and customer inquiries. The most important skills for a phone banker are customer service, customer inquiries, and compliance guidelines.

Telephone banker vs phone banker overview

	Telephone Banker	Phone Banker
Yearly salary	$33,399	$34,532
Hourly rate	$16.06	$16.60
Growth rate	-3%	10%
Number of jobs	19,013	22,843
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 34%
Average age	41	43
Years of experience	12	4

Telephone banker vs phone banker salary

Telephone bankers and phone bankers have different pay scales, as shown below.

	Telephone Banker	Phone Banker
Average salary	$33,399	$34,532
Salary range	Between $25,000 And $43,000	Between $27,000 And $43,000
Highest paying City	-	Saint Paul, MN
Highest paying state	-	New York
Best paying company	-	Advancial Federal Credit Union
Best paying industry	-	Finance

Differences between telephone banker and phone banker education

There are a few differences between a telephone banker and a phone banker in terms of educational background:

	Telephone Banker	Phone Banker
Most common degree	High School Diploma, 34%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	Stanford University

Telephone banker vs phone banker demographics

Here are the differences between telephone bankers' and phone bankers' demographics:

	Telephone Banker	Phone Banker
Average age	41	43
Gender ratio	Male, 32.2% Female, 67.8%	Male, 36.1% Female, 63.9%
Race ratio	Black or African American, 9.6% Unknown, 2.9% Hispanic or Latino, 22.2% Asian, 9.1% White, 55.3% American Indian and Alaska Native, 0.8%	Black or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	6%

Differences between telephone banker and phone banker duties and responsibilities

Telephone banker example responsibilities.

Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
Handle incoming calls there are related to ATM cards such as closing and re-issuing.
Assist customer in opening new accounts, reactivating accounts and locating all bank branches and ATM on phone.
Identify opportunities for cross-selling of value-ad bank products and services while consistently exceeding quarterly referral and selling goals.
Provide notary service upon request.

Phone banker example responsibilities.

Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Process treasury tax and loan payments.
Service customers with commercial and treasury management accounts and make appropriate product recommendations.
Secure and obtain accurate patients demographics, financial information, and maintain confidentiality on all patient records.
Interact with commercial business, insurance, business development and investment partners to identify cross-selling opportunities, while meeting customer needs.
Provide notary service upon request.

Telephone banker vs phone banker skills

Common telephone banker skills

Customer Service, 21%
Inbound Calls, 9%
Customer Inquiries, 5%
Credit Card, 5%
Loan Applications, 4%
Financial Transactions, 4%

Common phone banker skills

Customer Service, 22%
Customer Inquiries, 8%
Compliance Guidelines, 7%
Bank Products, 7%
Computer System, 6%
Treasury, 5%