Working as a Telephone Clerk

There is more than meets the eye when it comes to being a Telephone Clerk. For example, did you know that they make an average of $13.21 an hour? That's $27,485 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 59,300 job opportunities across the U.S.

What Does a Telephone Clerk Do

There are certain skills that many Telephone Clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Computer skills and Customer-service skills.

When it comes to the most important skills required to be a Telephone Clerk, we found that a lot of resumes listed 22.7% of Telephone Clerks included Phone Calls, while 18.7% of resumes included Customer Service, and 12.0% of resumes included Patient Care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

How To Become a Telephone Clerk

If you're interested in becoming a Telephone Clerk, one of the first things to consider is how much education you need. We've determined that 29.7% of Telephone Clerks have a bachelor's degree. In terms of higher education levels, we found that 2.7% of Telephone Clerks have master's degrees. Even though some Telephone Clerks have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Telephone Clerk. When we researched the most common majors for a Telephone Clerk, we found that they most commonly earn Psychology degrees or Business degrees. Other degrees that we often see on Telephone Clerk resumes include Health Care Administration degrees or Liberal Arts degrees.

You may find that experience in other jobs will help you become a Telephone Clerk. In fact, many Telephone Clerk jobs require experience in a role such as Customer Service Representative. Meanwhile, many Telephone Clerks also have previous career experience in roles such as Cashier or Office Clerk.

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Average Salary$27,485
Job Growth Rate5%

Telephone Clerk Jobs

Telephone Clerk Demographics



65.4 %


30.9 %


3.7 %


60.4 %

Hispanic or Latino

16.0 %

Black or African American

13.6 %
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Foreign Languages Spoken


77.8 %


11.1 %


11.1 %
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Entry Level Jobs For Becoming A Telephone Clerk

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Top Skills For a Telephone Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.7% of Telephone Clerks listed Phone Calls on their resume, but soft skills such as Communication skills and Computer skills are important as well.

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Top Telephone Clerk Employers

1. U.S. Census Bureau
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2. Ameren
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3. New York Mercantile Exchange
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4. Allen County Public Library
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5. Giordano
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6. Children's Hospital
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Recently Added Telephone Clerk Jobs

Updated August 27, 2020