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  • Medical Records Collector

    Molina Healthcare Inc. 4.4company rating

    Telephone collector job in Columbus, OH

    JOB DESCRIPTION Job SummaryProvides support for medical records collection activities. Supports quality improvement activities through outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties * Outreaches to providers via phone call, fax, mail, electronic medical record system retrieval and direct on-site pick up for collection of medical records. * Loads medical records and reports from provider offices into the Healthcare Effectiveness Data and Information Set (HEDIS) application. * Supports annual HEDIS audit and other like audits, and organizes provider outreach, pursuit, collection and upload of provider medical records into the internal database. * Provides project management support to leadership via coordination, identification, pursuit and collection of medical records and other required data with other HEDIS staff. * Participates in meetings with vendors related to the medical record collection process. * Some medical records collection related travel may be required. Required Qualifications• At least 1 year customer service experience, preferably in an administrative support capacity in a health care setting, or equivalent combination of relevant education and experience. * Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. * Excellent customer service and active listening skills. * Proficiency with data analysis tools (e.g., Excel). * Ability to manage files, schedules and information efficiently. * Ability to effectively interface with staff, clinicians, and leadership. * Strong prioritization skills and detail orientation. * Strong verbal and written communication skills, including professional phone etiquette. * Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. Preferred Qualifications * Registered Health Information Technician (RHIT). * Medical records collection experience. * Managed care experience. * Basic knowledge of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). * Project planning experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $21.65 - $31.71 / HOURLY * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $21.7-31.7 hourly 2d ago
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  • Medical Collectors - Remote (Tri-County Area)

    University of Miami 4.3company rating

    Remote telephone collector job

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has exciting Remote Full-Time opportunities within the Tri-County area, for the following roles: The primary focus of these roles is to ensure that patient accounts are efficiently collected in compliance with applicable laws and regulations. Further, the Medical Collectors are in charge of all duties related to the billing and collection activities of accounts receivable. CORE JOB FUNCTIONS * Coordinates the resolution of patient accounts and verifies patient's demographic and insurance information. * Reviews and monitors reimbursements due, and determines appropriate collection methods and account follow-up procedure. * Pursues insurance carries by placing phone calls, documenting work performed, and setting safeguards to ensure that payments are received. * Prepares monthly report for account receivables and other items assigned. * Reviews benefit explanations from insurance companies and takes proper actions to request adjustments or refunds when applicable. * Identifies trends and any problems with particular payors and reports findings to supervising staff. * Responds to over-the-phone and in-person inquiries from patients and insurance carriers. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Medical Collector * High School diploma or equivalent required * Minimum 1 year of relevant experience required Sr. Medical Collector * High School diploma or equivalent required * Minimum 3 years of relevant experience required Knowledge, Skills, and Aptitudes: * General knowledge of office procedures and operations. * Ability to communicate effectively in both oral and written form. * Skill in completing assignments accurately and with attention to detail. * Knowledge of generally accepted accounting procedures and principles. Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff
    $32k-39k yearly est. Auto-Apply 6d ago
  • Medical Collector

    Akumincorp

    Remote telephone collector job

    The Medical Collector contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off. Specific duties include, but are not limited to: Initiate follow-up with insurance companies for payments of pending claims. Appeals denied claims with insurance carriers. Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut. Reviews and interprets contracts and billing. Takes incoming calls from providers or patients meeting service level standards. Process payments over the phone. Learn the collection system (Intergy) and work flow between other department business partners. Other duties as required. Position Requirements: High School Diploma or Equivalent Experience Minimum of 6 months prior medical billing/collections experience. Experience in healthcare/medical industry preferred. Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information. Experience navigating insurance company web portals. Strong multi-tasking abilities. Strong verbal and written communication skills. Team player with ability to communicate at all levels in the organization and with different types of customers. Physical Requirements: Standard Office Environment. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, NY, Jersey City, NJ, and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Experienced Debt Settlement Specialist

    One Life Financial Services 4.4company rating

    Remote telephone collector job

    Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position. About Us: One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom. Responsibilities: - Assess clients' financial situations and credit accounts remotely. - Build rapport and gather essential information via inbound calls. - Educate clients on various financial solutions to resolve their debt. - Utilize consultative sales scripting to present and sell tailored debt program options. - Conduct outbound calls on warm leads and follow up through emails and texts. - Continuously enhance sales skills and strategies without engaging in cold calling. Qualifications: - Minimum 2 years of phone sales experience handling debt settlement - incoming calls. - Proven track record as a Closer in sales, demonstrating passion and expertise. - Exceptional listening skills, attention to detail, and strong interpersonal abilities. - Excellent verbal, written, and computer skills. - Reliable internet connection and a dedicated workspace. - Motivated, driven, and committed to achieving success. What We Offer: - Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions. - Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly. - Ongoing training and professional development to enhance your skills. - Opportunities for career advancement and growth within our organization. How to Apply: To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds. Job Type: Full-time Pay: $5,000.00 - $17,000.00 per month Benefits: - Dental insurance - Health insurance - Vision insurance - Paid training Weekly working days: Monday to Friday Work setting: Fully remote This is a remote position.
    $35k-45k yearly est. Easy Apply 6d ago
  • Third Party Debt Collector

    Perez & Morris LLC

    Telephone collector job in Columbus, OH

    About Us: Perez Morris is a women-owned business defense law firm headquartered in Columbus, Ohio, with offices in Cleveland, Ohio, New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. Our attorneys are licensed to practice across the country. We pride ourselves on being good people, doing great legal work, exceptionally well. We serve clients in industries ranging from retail to healthcare to manufacturing to transportation and logistics. We look for self-motivated, intelligent, business-minded, diverse personnel who want to work at a firm passionate about investing in its people and in the communities where we live and work. Job Summary: We are seeking a motivated and reliable Third Party Debt Collector to join our collections team. In this role, you will be responsible for managing accounts with debtors with past-due accounts, negotiating payment plans, and maintaining accurate records. This is an excellent opportunity for someone looking to start a career in collections. Key Responsibilities: Communicate with debtors to negotiate payment solutions. Provide accurate information regarding balances, payment options, and possible consequences of non-payment. Maintain professionalism and empathy when handling sensitive financial situations. Counsel debtors on resolution for their payment obligations. Manage payment weekly/monthly arrangements. Analyze accounts to identify possible issues for a quicker resolution. Record all customer interactions and update account status in the database. Follow all company policies and federal/state regulations. Escalate complex issues to senior team members when necessary. Meet monthly collection goals. Qualifications: High school diploma or equivalent . One year of collections of experience with accounts, customer service, or a related field preferred (training provided). Previous experience with government debt collection a plus but not . Excellent communication and negotiation skills. Ability to handle difficult conversations with patience and professionalism. Basic computer skills and familiarity with Microsoft computer skills Dependable, organized, and detail-oriented. This position is for our Columbus, Ohio office. Hours are generally 8:30 a.m. to 5:30 p.m. (Monday through Friday). The firm offers full benefits, including paid holidays and vacation, health care insurance, 401k, potential monthly performance bonus' based on desk performance, and an excellent work environment. Submit your resume to Leah Mako, Director of People Operations at ********************** Perez Morris is an equal opportunity employer, and we encourage and intentionally seek diverse perspective and work experience.
    $25k-35k yearly est. Easy Apply 43d ago
  • Field Data Collector - GSSpeak

    NORC at The University of Chicago 4.6company rating

    Remote telephone collector job

    NORC is hiring Field Data Collectors (Field Interviewers) to support research and data collection. In this position, you will help bring research to life by conducting in-person interviews in respondents' homes. The data you collect will support studies on important issues, including healthcare access and affordability, the role of higher education in the workforce, and other topics that shape public policy. Candidates who are conversationally bilingual in English and Spanish are encouraged to apply. Ideal Candidate: The ideal candidate for this role: is available to work a flexible, part-time schedule, primarily in the evenings and over the weekend, a self-starter who can manage, organize, and commit to their own work schedule, someone that enjoys meeting new people from diverse backgrounds and professions, is available to make “cold contacts,” both by phone and in-person to gain cooperation with new sample members, and is willing to conduct interviews both by phone and in-person at the respondent's home, jobs, or other public places, and has field interviewing or related experience in sales, hospitality, marketing, canvassing, teaching, or customer service experience. Responsibilities: Gain the cooperation of respondents in order to complete a survey by being persuasive and appropriately assertive. Maintain neutral and objective communication with respondents. Requirements: Available to work a part-time schedule of 20-25 hours per week, including weekday, evening, and weekend shifts. Must be comfortable contacting people in-person at their home, often without notice. Lifting and carrying up to 10 lbs. up and downstairs as needed. Must reside within 100 miles of the location displayed in this job posting. Must be able to use a company provided laptop, tablet, and applications for tasks such as sending emails and capturing notes about completed work. Valid driver's license, automobile insurance, and access to reliable transportation. All employees hired for this position must present evidence of their identity and authorization to work in the United States (I-9 documentation). Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. At least 18 years of age. High School Diploma or GED preferred. Bilingual (Spanish/English) is a plus. Salary And Benefits: The pay range for this position will be $19.00 - $28.41 per hour, with additional bilingual pay of $1.00 for each hour worked after certification is completed; pay is based on experience and geographic location. This position is classified as intermittent. Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC's Employee Assistance Program (EAP) Discount programs - like travel and electronics NORC's Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC). We will consider for employment all qualified Applicants, including those with arrest and conviction records, in a manner consistent with the requirements of applicable state and local laws. Material job duties that may be directly and negatively impacted by certain criminal histories and result in the withdrawal of a conditional offer of employment include in-person visits to respondent homes, collection of and access to sensitive personal information, handling of client funds, and scientific integrity in the ethical collection of data. The chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation will be provided. Other Important Details: Learn more about this project: ***************************************************************************************** Because of the temporary nature of field work, these positions are great for students, teachers, real estate agents, tax preparers, retirees, and all others who are looking for flexible work. Who We Are: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. EEO Statement: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
    $19-28.4 hourly 5d ago
  • Bill and Account Collectors - AI Trainer (Contract)

    Handshake 3.9company rating

    Remote telephone collector job

    Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Record information about the financial status of customers and the status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Locate and monitor overdue accounts using computers and various automated systems. Arrange for debt repayment or establish repayment schedules based on customers' financial situations. Advise customers on necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts. Receive payments and post amounts paid to customer accounts. Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors. Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports. Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers. Contact insurance companies to check the status of claims payments and write appeal letters for denied claims. Negotiate credit extensions when necessary. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.
    $31k-40k yearly est. Auto-Apply 37d ago
  • emote Collections Supervisor | Collections Team Lead | Call Center Sup

    Live Oak Financial Inc. 3.8company rating

    Remote telephone collector job

    Job DescriptionRemote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak Financial, Inc. Full-Time | Remote | Collections Leadership | Financial Services Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership. This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting. Core Responsibilities (ATS-Optimized) Supervise and lead a team of debt collectors / collections specialists Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money) Conduct daily huddles, call coaching, and one-on-one performance reviews Enforce FDCPA, Regulation F, TCPA, and internal compliance standards Review call quality, account notes, and collector activity Partner with QA, Compliance, and Management to address issues and improvements Assist with onboarding, training, and ramping of new collectors Manage attendance, schedules, and productivity in a remote environment Escalate disputes, complaints, and sensitive accounts per procedure Maintain accurate reporting and documentation within collections systems Required Qualifications (High-Match Keywords) 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor Prior hands-on experience as a debt collector (consumer and/or commercial) Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance Experience supervising remote or call center collections teams Proven ability to coach collectors to measurable performance improvement Experience managing dialer-based, high-volume collections environments Strong leadership, communication, and accountability skills Comfortable working independently in a remote supervisory role Preferred Experience Financial services, lending, medical, utility, telecom, or BPO collections QA monitoring, call scoring, or compliance audits Skip tracing and dispute handling workflows Performance-based compensation environments Compensation & Benefits Competitive supervisory-level base pay Performance-based incentives tied to team results Paid training and compliance support Stable, full-time remote leadership role Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership Work Environment Fully remote position Structured schedules with defined KPIs Compliance-first culture with strong QA support Executive-led organization with modern systems Why Live Oak Financial Growing national financial services organization Strong compliance and operational infrastructure Clear authority, expectations, and accountability Long-term stability and leadership growth runway Equal Opportunity Employer Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.
    $41k-51k yearly est. 2d ago
  • Biller/Collector-$3,000 Sign on Bonus

    Acadia Healthcare Inc. 4.0company rating

    Telephone collector job in Columbus, OH

    We are looking to add an experienced Business Office Coordinator to our team. The Coordinator would be responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Ohio Hospital for Psychiatry is centrally located in Columbus, Ohio's state capital, with approximately 70 counties surrounding the hospital from which referrals are made. OHP is a 130-bed free-standing behavioral health facility that provides a continuum of behavioral healthcare services for adults and senior adults across five different units including Adult Behavioral, Dual Diagnosis, Intensive Treatment and Geriatric. We also offer Intensive Outpatient Services. PURPOSE STATEMENT: The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. ESSENTIAL FUNCTIONS: * Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system. * Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations. * Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses. * Complete adjustment forms for any charity or administrative adjustments for approval. * Complete promissory notes for patients that request payment arrangements. * Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis. * Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High school diploma or equivalent required. * Three or more years' experience in related field required. * Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required. LICENSES/DESIGNATIONS/CERTIFICATIONS: * Not applicable BENEFITS: Ohio Hospital provides a comprehensive package of benefits for our nurses and patient care staff. Current benefits include: * Competitive hourly rates with shift differentials available * Medical, dental, and vision insurance * Acadia Healthcare 401(k) plan * Excellent training program * Professional growth opportunities that are second to none in the industry - Join a team with defined career paths and a national family of hospitals and facilities TRAINING AND ORIENTATION (optional) Ohio Hospital is committed to training and safety. All new hires will attend a 4-day hospital-wide orientation before spending further on-the-job training once in the position. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
    $27k-31k yearly est. 58d ago
  • Remote Commercial Collections LARGE BALANCE

    Greenberg Grant & Richards 3.9company rating

    Remote telephone collector job

    Full-time Description Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for colling others companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a "Recession Proof Industry", this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get customers back every 10 years. If you are in commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to com and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time/PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission
    $28k-33k yearly est. 60d+ ago
  • Commercial Collector (Remote)

    American Financial Management 4.9company rating

    Remote telephone collector job

    We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $34k-38k yearly est. 60d+ ago
  • Retail Data Collector

    Advantage Solutions 4.0company rating

    Telephone collector job in Columbus, OH

    Minimum: Maximum: Market Type: Merchandising We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us? What we offer: * Competitive wages; $14.00 per hour * Growth opportunities abound - We promote from within * No prior experience is required as we provide training and team support to help you succeed * Additional hours may be available upon request * We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: * Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner * You're 18 years or older * Can perform physical work of moving, bending, standing and can lift up to 10 lbs. * Have reliable transportation to and from work location * Have 1-2 years of merchandising experience * Have experience leading and training people * Can use your smartphone or tablet to record work after each shift * Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members * Are a motivated self-starter with a strong bias for action and results * Work independently, but also possess successful team building skills * Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.
    $14 hourly Auto-Apply 43d ago
  • Student Loan Collections - Remote

    Transworld Systems Inc. 4.3company rating

    Remote telephone collector job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is a remote/work from home position. Compensation: $15-16/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. * Accurately assess the consumer's financial condition by conducting thorough inquiries. * Determine the reason for delinquency and find creative solutions to resolve the situation. * Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. * Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures. * Adhere to the State and Federal regulations pertaining to collection activities. * Meet corporate standards for call quality assurance and structure. Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. * Is able to work a flexible schedule which may include weekends. * Must have a high school diploma, some college preferred For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $15-16 hourly 9d ago
  • Site Data Collector- Rochester NY Area

    Virtix Health

    Remote telephone collector job

    About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Job Summary: Virtix Health offers a range of services and products to its clients. The Site Data Collector - Hybrid (SDC) is a dual-function role responsible for retrieving medical records primarily onsite at provider offices and but also during low field activity periods remotely through Remote EMR systems. This role primarily serves as an onsite field technician, conducting in-person medical record retrieval appointments within a 60-mile radius of the employee's home during periods when field retrieval projects are active. During periods of no field activity in an SDC's region, the Site Data Collector will transition to a Remote EMR retrieval role, supporting chart acquisition by retrieving charts through electronic medical record systems from the employee's home location. This position plays a critical role in supporting client deliverables, project timelines, and overall data quality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. Site Date Collector - Hybrid Part Time: minimum 24 hours per week Job Summary: Virtix Health offers a range of services and products to its clients. The Site Data Collector - Hybrid (SDC) is a dual-function role responsible for retrieving medical records primarily onsite at provider offices and but also during low field activity periods remotely through Remote EMR systems. This role primarily serves as an onsite field technician, conducting in-person medical record retrieval appointments within a 60-mile radius of the employee's home during periods when field retrieval projects are active. During periods of no field activity in an SDC's region, the Site Data Collector will transition to a Remote EMR retrieval role, supporting chart acquisition by retrieving charts through electronic medical record systems from the employee's home location. This position plays a critical role in supporting client deliverables, project timelines, and overall data quality. Essential Functions: Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee's home Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations Maintain professional, positive relationships with provider office staff Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects Accurately and efficiently conduct medical record abstraction services both in-person and electronically. Scan relevant components of the medical record to support clinical reviews to be performed. Contact provider offices to request access to EMR systems for retrieval, or onsite collection. Identify and coordinate the retrieval method and scheduling of record retrieval with provider offices. Schedule retrieval with accurate and timely results, using the Virtix Health retrieval applications. Provide professional communication and through exceptional customer service with provider offices throughout the record retrieval process. Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems, including requesting and managing user credentials, permissions, and access approvals Coordinate and securely submit member lists and chart pull lists to provider offices (as needed) in accordance with client and project requirements Track chart retrieval activity, access status, and completion progress using internal tracking tools and workflows Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of daily production trackers; Pass quality and accuracy audits in accordance with departmental expectations; Satisfactorily Fulfill responsibilities and/or duties that may be reasonably provided by Virtix Health for the purpose of achieving operational and financial success of the company. At time assignments may vary across differing lines of business as necessary for contingency and volume needs. Qualifications and Requirements: Clinical experience is preferred - such as medical assistant, certified nursing assistant, medical clerk or related experience. Experience supporting risk adjustment, HEDIS, or chart review programs preferred. Knowledge, experience and/or training in accurate data entry, office equipment and procedures required. Ability to communicate clearly through verbal and written communication, using proper spelling and grammar. Ability to work independently while meeting productivity expectations Professionally skilled in verbal and written communication. (Basic Excel/Outlook/Adobe experience is preferred). Must be willing to travel within a 60 mile radius of home to facilities for onsite collection. Demonstrate accuracy and attention to detail in the retrieval lifecycle process Must have reliable high-speed internet Knowledge of HIPAA and healthcare data security requirements Computer skills with navigation of applications High School diploma or equivalency required Physical Requirements and Demands: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly lift, carry push, pull or otherwise move objects and repetitive motions; Subject to environmental conditions; Reliable transportation for this position is required to perform job duties when traveling to a facility for retrieval. (Exception NY City.) City.) PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $33k-38k yearly est. Auto-Apply 25d ago
  • Insurance Collector

    Balance Health

    Remote telephone collector job

    Full-time Description ABOUT US For over 55 years, we have been recognized as a global innovator in advancing care for foot and ankle conditions, sports medicine, and related clinical programs. Our mission is to enhance quality of life by delivering the most advanced, patient-centered foot and ankle care. At WFAI, we've experienced remarkable growth and remain committed to a future guided by that same momentum. As our organization continues to expand, we remain grounded in our core values: integrity, excellence, trust, compassion, tradition, and innovation. Position Summary: We have an immediate need to hire an experienced Insurance collector who will be responsible for reviewing claims activity for billing and submitting claims in the revenue cycle billing and claims functions. Including responsibility for billing, submission, and resolving billing from the clinics, surgery centers, and hospitals related to the company. The individual will need to identify, and present process improvement recommendations based on gathered knowledge and experience while working directly with the providers' documentation and productivity. Determine and assess patient records, review accounts receivable activities, and collect payments. This position is responsible for effectively communicating with clinicians on a regular basis. Key Responsibilities: Review and appeal unpaid and denied claims based on standard appeal processes as governed by the payor Determine accuracy of Insurance Payments and follow up on discrepancies. Run and build reports as required and/or requested. Experience with high volume, strategic management of A/R Respond to patient and/or insurance companies billing questions in a timely manner. Perform miscellaneous job-related duties as may be assigned. Execute work on assigned claim worklists, AR worklists, reporting, or projects. Communicates trends and root issues through proper lines of reporting. Provides support to medical providers and practice specialists as appropriate regarding coding compliance documentation. Meets productivity and Key Performance (‘KPI') Indicator standards. Must demonstrate highly ethical behavior and good judgment including the ability to always maintain the utmost confidentiality appropriate within a medical work environment. Requirements QUALIFICATIONS: Required: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. Minimum of 3 years' experience interpreting insurance explanation of benefits, with minimum of 3 years' experience with medical claims, billing, payment posting and insurance collections with a high school diploma or equivalent. Active Certified Professional Coder (CPC) required. Ability to use independent judgment and to manage and impart confidential information appropriately. Knowledge of legal, regulatory, and policy compliance issues related to medical coding and billing procedures and documentation. Knowledge of all Insurance guidelines especially Medicare and Medicaid according to standards. Ability to effectively communicate logically and clearly both verbally and in writing. Respectfully accepts coaching and guidance understanding it is intended to impart knowledge and help with success in the role. Understands office gossip is frowned upon and consciously does not participate. PC Proficient with good working knowledge of Microsoft Office, including Word, Excel, and Outlook, database systems and report generation. Ability to occasionally travel to hospitals / clinics. Able to provide proof of legal eligibility to work in the United States without sponsorship. Ability to successfully pass an in-depth background investigation and DMV report. Desired: Ancillary billing experience is preferred. BENEFITS: Competitive hourly pay rate depends on experience level. Medical Dental Vision Life Insurance Flexible Spending Account Healthcare Spending Account 401(k) Matching Paid Time Off Training Provided Pet Insurance Remote work PHYSICAL DEMANDS: Physical demands to successfully perform the essential functions of this job including but are not limited to walking, sitting, stooping, kneeling, standing, and crouching The employee must be able to regularly lift up to 10 pounds No specific vision requirements No specific noise requirements AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS: Qualified individuals with disabilities may request reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation. This role is open to candidates in Alabama, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, New Mexico, Ohio, Virginia, Tennessee, Texas, Virginia, and Wisconsin.
    $42k-50k yearly est. 60d+ ago
  • Field Data Collector - GSSpeak

    NORC at The University of Chicago 4.6company rating

    Remote telephone collector job

    NORC is hiring Field Data Collectors (Field Interviewers) to support research and data collection. In this position, you will help bring research to life by conducting in-person interviews in respondents' homes. The data you collect will support studies on important issues, including healthcare access and affordability, the role of higher education in the workforce, and other topics that shape public policy. Candidates who are conversationally bilingual in English and Spanish are encouraged to apply. Ideal Candidate: The ideal candidate for this role: is available to work a flexible, part-time schedule, primarily in the evenings and over the weekend, a self-starter who can manage, organize, and commit to their own work schedule, someone that enjoys meeting new people from diverse backgrounds and professions, is available to make “cold contacts,” both by phone and in-person to gain cooperation with new sample members, and is willing to conduct interviews both by phone and in-person at the respondent's home, jobs, or other public places, and has field interviewing or related experience in sales, hospitality, marketing, canvassing, teaching, or customer service experience. Responsibilities: Gain the cooperation of respondents in order to complete a survey by being persuasive and appropriately assertive. Maintain neutral and objective communication with respondents. Requirements: Available to work a part-time schedule of 20-25 hours per week, including weekday, evening, and weekend shifts. Must be comfortable contacting people in-person at their home, often without notice. Lifting and carrying up to 10 lbs. up and downstairs as needed. Must reside within 100 miles of the location displayed in this job posting. Must be able to use a company provided laptop, tablet, and applications for tasks such as sending emails and capturing notes about completed work. Valid driver's license, automobile insurance, and access to reliable transportation. All employees hired for this position must present evidence of their identity and authorization to work in the United States (I-9 documentation). Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. At least 18 years of age. High School Diploma or GED preferred. Bilingual (Spanish/English) is a plus. Salary And Benefits: The pay range for this position will be $19.00 - $28.41 per hour, with additional bilingual pay of $1.00 for each hour worked after certification is completed; pay is based on experience and geographic location. This position is classified as intermittent. Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC's Employee Assistance Program (EAP) Discount programs - like travel and electronics NORC's Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC). We will consider for employment all qualified Applicants, including those with arrest and conviction records, in a manner consistent with the requirements of applicable state and local laws. Material job duties that may be directly and negatively impacted by certain criminal histories and result in the withdrawal of a conditional offer of employment include in-person visits to respondent homes, collection of and access to sensitive personal information, handling of client funds, and scientific integrity in the ethical collection of data. The chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation will be provided. Other Important Details: Learn more about this project: ***************************************************************************************** Because of the temporary nature of field work, these positions are great for students, teachers, real estate agents, tax preparers, retirees, and all others who are looking for flexible work. Who We Are: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. EEO Statement: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
    $19-28.4 hourly 5d ago
  • Remote Commercial Collections LARGE BALANCE

    Greenberg Grant Richards Inc. 3.9company rating

    Remote telephone collector job

    Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for colling others companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a "Recession Proof Industry", this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get customers back every 10 years. If you are in commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to com and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time/PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission
    $28k-33k yearly est. 60d+ ago
  • Commercial Collector (Remote)

    American Financial Management, Inc. 3.6company rating

    Remote telephone collector job

    Job Description We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $33k-38k yearly est. 23d ago
  • Retail Data Collector

    Advantage Solutions 4.0company rating

    Telephone collector job in Springfield, OH

    Minimum: Maximum: Market Type: Merchandising We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will play a crucial role in grocery stores nationwide, utilizing cutting-edge smartphone technology to capture and store essential data for our clients Are you ready to shape the future of shopping and get it done with us? What we offer: * Competitive wages; $13.00 per hour * Growth opportunities abound - We promote from within * No prior experience is required as we provide training and team support to help you succeed * Additional hours may be available upon request * We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: * Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner * You're 18 years or older * Can perform physical work of moving, bending, standing and can lift up to 10 lbs. * Have reliable transportation to and from work location * Have 1-2 years of merchandising experience * Have experience leading and training people * Can use your smartphone or tablet to record work after each shift * Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members * Are a motivated self-starter with a strong bias for action and results * Work independently, but also possess successful team building skills * Have the ability to perform job duties with a safety-first mentality in a retail environment Join us and see what's possible for you! Click here to get started.
    $13 hourly Auto-Apply 43d ago
  • Remote Commercial Collections LARGE BALANCE

    Greenberg Grant Richards Inc. 3.9company rating

    Remote telephone collector job

    Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission
    $32k-38k yearly est. 60d+ ago

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