There is more than meets the eye when it comes to being a telephone representative. For example, did you know that they make an average of $23.1 an hour? That's $48,039 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many telephone representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and listening skills.
If you're interested in becoming a telephone representative, one of the first things to consider is how much education you need. We've determined that 35.1% of telephone representatives have a bachelor's degree. In terms of higher education levels, we found that 2.6% of telephone representatives have master's degrees. Even though some telephone representatives have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a telephone representative can determine their career goals through the career progression. For example, they could start out with a role such as certified nursing assistant, progress to a title such as team leader and then eventually end up with the title sales manager.
What Am I Worth?
Mouse over a state to see the number of active telephone representative jobs in each state. The darker areas on the map show where telephone representatives earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.9% of telephone representatives listed outbound calls on their resume, but soft skills such as communication skills and computer skills are important as well.
Zippia allows you to choose from different easy-to-use Telephone Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Telephone Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...
Learn how to be more confident on the telephone, learn telephone skills, gain leverage over phone conversations and more...
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|3||Central Indiana Orthopedics||$52,108||$25.05||5|
|4||The Heritage Company||$51,924||$24.96||7|
|7||National Right to Work Committee||$41,562||$19.98||7|
|9||Gerber Life Insurance||$38,535||$18.53||19|