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Telephone service representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected telephone service representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for telephone service representatives are projected over the next decade.
Telephone service representative salaries have increased 11% for telephone service representatives in the last 5 years.
There are over 528,667 telephone service representatives currently employed in the United States.
There are 170,582 active telephone service representative job openings in the US.
The average telephone service representative salary is $31,989.
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 528,667 | 0.16% |
| 2020 | 537,510 | 0.16% |
| 2019 | 555,258 | 0.17% |
| 2018 | 549,433 | 0.17% |
| 2017 | 532,964 | 0.16% |
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $31,989 | $15.38 | +3.2% |
| 2024 | $30,989 | $14.90 | +2.8% |
| 2023 | $30,132 | $14.49 | +2.6% |
| 2022 | $29,364 | $14.12 | +1.8% |
| 2021 | $28,838 | $13.86 | +1.8% |
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 906 | 68% |
| 2 | North Dakota | 755,393 | 504 | 67% |
| 3 | Iowa | 3,145,711 | 1,870 | 59% |
| 4 | South Dakota | 869,666 | 480 | 55% |
| 5 | New Hampshire | 1,342,795 | 694 | 52% |
| 6 | Montana | 1,050,493 | 547 | 52% |
| 7 | Nebraska | 1,920,076 | 893 | 47% |
| 8 | Wyoming | 579,315 | 266 | 46% |
| 9 | Minnesota | 5,576,606 | 2,468 | 44% |
| 10 | West Virginia | 1,815,857 | 779 | 43% |
| 11 | Kansas | 2,913,123 | 1,157 | 40% |
| 12 | New Mexico | 2,088,070 | 825 | 40% |
| 13 | Indiana | 6,666,818 | 2,595 | 39% |
| 14 | Kentucky | 4,454,189 | 1,694 | 38% |
| 15 | Arizona | 7,016,270 | 2,571 | 37% |
| 16 | Missouri | 6,113,532 | 2,267 | 37% |
| 17 | Delaware | 961,939 | 358 | 37% |
| 18 | Ohio | 11,658,609 | 4,146 | 36% |
| 19 | Utah | 3,101,833 | 1,114 | 36% |
| 20 | Rhode Island | 1,059,639 | 383 | 36% |