How To Become A Telephone Surveyor: What It Is and Career Path

What is a telephone surveyor and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a telephone surveyor. For example, did you know that they make an average of $28.6 an hour? That's $59,484 a year! Between 2018 and 2028, the career is expected to grow 1% and produce 400 job opportunities across the U.S.

ScoreTelephone SurveyorUS Average

Salary

4.6

Avg. Salary $59,484

Avg. Salary $59,228

Stability level

7.8

Growth rate 1%

Growth rate 0.3%

Diversity

5.5

Race

American Indian and Alaska Native 0.52%

Asian 5.07%

Black or African American 3.40%

Hispanic or Latino 11.04%

Unknown 4.85%

White 75.12%

Gender

female 64.58%

male 35.42%

Age - 42

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42

Stress level

7.8

Stress level is high

7.1 - high

Complexity level

8.9

Complexity level is advanced

7 - challenging

Work life balance

4.3

Work life balance is poor

6.4 - fair

Key steps to become a telephone surveyor

Explore telephone surveyor education requirements

Most common telephone surveyor degrees

Bachelor's

35.9 %

High School Diploma

30.7 %

Associate

19.6 %

Start to develop specific telephone surveyor skills

Skills	Percentages
Outbound Calls	30.19%
Customer Service	15.11%
Conduct Surveys	12.35%
Data Collection	5.43%
Telephone Surveys	4.87%

Complete relevant telephone surveyor training and internships

Accountants spend an average of 2-4 years on post-employment, on-the-job training. New telephone surveyors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telephone surveyor based on U.S. Bureau of Labor Statistics data and data from real telephone surveyor resumes.

Research telephone surveyor duties and responsibilities

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Experience in working with difficult-to-survey populations such as physicians, Medicaid populations, retirees, and people suffering from chronic disease conditions
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.

Prepare your telephone surveyor resume

When your background is strong enough, you can start writing your telephone surveyor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a telephone surveyor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable telephone surveyor resume templates

Build a professional telephone surveyor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your telephone surveyor resume.