There is more than meets the eye when it comes to being a telephone switchboard operator. For example, did you know that they make an average of $16.54 an hour? That's $34,405 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 59,300 job opportunities across the U.S.
There are certain skills that many telephone switchboard operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
When it comes to the most important skills required to be a telephone switchboard operator, we found that a lot of resumes listed 28.2% of telephone switchboard operators included telephone switchboard, while 16.2% of resumes included on-call schedules, and 9.6% of resumes included patient care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the telephone switchboard operator job title. But what industry to start with? Most telephone switchboard operators actually find jobs in the health care and hospitality industries.
If you're interested in becoming a telephone switchboard operator, one of the first things to consider is how much education you need. We've determined that 28.0% of telephone switchboard operators have a bachelor's degree. In terms of higher education levels, we found that 0.0% of telephone switchboard operators have master's degrees. Even though some telephone switchboard operators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a telephone switchboard operator. When we researched the most common majors for a telephone switchboard operator, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on telephone switchboard operator resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a telephone switchboard operator. In fact, many telephone switchboard operator jobs require experience in a role such as cashier. Meanwhile, many telephone switchboard operators also have previous career experience in roles such as customer service representative or bookkeeper.
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 28.2% of telephone switchboard operators listed telephone switchboard on their resume, but soft skills such as communication skills and computer skills are important as well.