There is more than meets the eye when it comes to being a telephone worker. For example, did you know that they make an average of $34.78 an hour? That's $72,341 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
There are certain skills that many telephone workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.
If you're interested in becoming a telephone worker, one of the first things to consider is how much education you need. We've determined that 51.3% of telephone workers have a bachelor's degree. In terms of higher education levels, we found that 5.1% of telephone workers have master's degrees. Even though most telephone workers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a telephone worker. When we researched the most common majors for a telephone worker, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on telephone worker resumes include diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a telephone worker. In fact, many telephone worker jobs require experience in a role such as case manager. Meanwhile, many telephone workers also have previous career experience in roles such as registered nurse or staff nurse.
Philadelphia, PA • Private
Los Angeles, CA • Private
Long Beach, CA • Private
Evanston, IL • Private
Carson, CA • Private
Vestal, NY • Private
San Diego, CA • Private
Boston, MA • Private
Fullerton, CA • Private
New York, NY • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 63.3% of telephone workers listed hotline on their resume, but soft skills such as compassion and time-management skills are important as well.
After extensive research and analysis, Zippia's data science team found that:
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|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|1||First Insurance Group||$93,057||$44.74||1|
|2||Liberty Mutual Insurance||$91,154||$43.82||1|
|6||Contact Community Services||$72,341||$34.78||2|
|8||Crawford & Company||$69,933||$33.62||1|
|9||Coventry Health Care||$69,683||$33.50||1|
|10||Publishers Clearing House||$66,593||$32.02||1|