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Telephone Worker Careers

There is more than meets the eye when it comes to being a telephone worker. For example, did you know that they make an average of $14.39 an hour? That's $29,934 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Telephone Worker Do

There are certain skills that many telephone workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the telephone worker job title. But what industry to start with? Most telephone workers actually find jobs in the telecommunication and health care industries.

How To Become a Telephone Worker

If you're interested in becoming a telephone worker, one of the first things to consider is how much education you need. We've determined that 46.3% of telephone workers have a bachelor's degree. In terms of higher education levels, we found that 4.9% of telephone workers have master's degrees. Even though most telephone workers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a telephone worker. When we researched the most common majors for a telephone worker, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on telephone worker resumes include diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a telephone worker. In fact, many telephone worker jobs require experience in a role such as case manager. Meanwhile, many telephone workers also have previous career experience in roles such as registered nurse or staff nurse.

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Average Salary
$29,934
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
2,355
Job Openings

Telephone Worker Demographics

Gender

female

82.9 %

male

12.2 %

unknown

4.9 %

Ethnicity

White

57.0 %

Hispanic or Latino

17.6 %

Black or African American

16.1 %
See More Demographics

Telephone Worker Education

Majors

Nursing
36.6 %

Degrees

Bachelors

46.3 %

Associate

31.7 %

Certificate

9.8 %

Top Colleges for Telephone Workers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

4. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

5. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. California State University - Fullerton

Fullerton, CA • Private

In-State Tuition
$6,886
Enrollment
34,637

10. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339
See More Education Info

Online Courses For Telephone Worker That You May Like

Strengthening Community Health Worker Programs
edX (Global)

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

Workers' Compensation
ed2go

Workers' Compensation...

Winning Communication Skills for Telephone, Conference Calls
udemy
4.5
(1,482)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...

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Top Telephone Worker Employers

1. CorVel
4.7
Avg. Salary: 
$34,912
Telephone Workers Hired: 
2+
2. Black Bear Energy
4.0
Avg. Salary: 
$31,952
Telephone Workers Hired: 
2+
3. Concentra
4.6
Avg. Salary: 
$52,171
Telephone Workers Hired: 
1+
4. West Academic
4.6
Avg. Salary: 
$34,894
Telephone Workers Hired: 
1+
5. Verizon Communications
4.7
Avg. Salary: 
$32,543
Telephone Workers Hired: 
1+
6. EPL
4.2
Avg. Salary: 
$32,543
Telephone Workers Hired: 
1+
Updated October 2, 2020