Telesales Representative remote jobs

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Job Title: Remote Customer Service Representative Monthly Pay: $3,700 - $4,500 We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment. Job Responsibilities: Respond to customer inquiries via phone, email, or chat with professionalism and care Assist customers with account issues, order status, product questions, or general support Use internal tools and systems to enter information and retrieve answers Follow step-by-step training, company procedures, and scripts to ensure accuracy Stay calm and positive in all interactions, even when handling concerns or complaints Collaborate with team members and supervisors to improve the customer experience Qualifications: Strong verbal and written communication skills Organized, self-motivated, and dependable Comfortable working independently and handling multiple tasks Basic computer skills (familiarity with browsers, email, and data entry) Customer service, retail, or hospitality experience is a plus but not required Perks & Benefits: Competitive monthly pay: $3,700 - $4,500 based on experience 100% remote work with flexible scheduling options Paid virtual training to help you succeed from day one Friendly and helpful management team Opportunities to grow into advanced customer service or team lead roles

At Cymbiotika, we believe that wellness starts with trust. That's why we're committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you'll know exactly what's inside-no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you're getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you're not just taking a supplement-you're joining a community of people who value wellness, science, and the power of transparency. We're here to empower you on your journey to better health, every step of the way. We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Role Overview As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude. Responsibilities: Provide customers with order verification, updates regarding shipment, product availability and pricing. Work closely with cross-functional departments to enhance customer services and brand awareness. Provide analytical and specialized administrative support with general instructions. Inform customers about new products and usage. Analyze customer feedback on new and existing products, as well as preparing reports. Respond to customer queries in a timely and effective manner, via phone, email, or social media. Participate in weekly meetings that are structured to aid in the enhancement of professional development. Maintain accurate records and document all customer service activities and discussions. Requirements: At least 1 year of relevant experience Exceptional communication, collaboration, and problem-solving skills. Exceptional interpersonal skills and a client-centered approach. Great organizational and time management abilities. Proficiency in Google and customer service softwares What We Offer: Welcome Package: Receive a curated selection of Cymbiotika products to kickstart your wellness journey with us at your 45th day. Exclusive Employee Discounts: Enjoy 70% off all products for yourself and 50% off for friends and family. Flexible Fridays: Work from home Fridays to ease into your weekend with balance and flexibility. Catered Team Lunches: Connect with your colleagues over delicious catered lunches every Wednesday. Beverage Perks: Cold brew, coffee, and fridge full of drinks. Snacks: Variety of snacks to keep you fueled. Wellness Facilities: Unwind in our on-site meditation room or recharge with red-light therapy. VIP Access: Enjoy exclusive suite access at Petco Park for San Diego Padres home games. Fitness Perks: Complimentary ClassPass membership for access to fitness classes and wellness activities. Paid Time Off: Enjoy 13 paid company holidays, a generous PTO policy that grows with your tenure, and dedicated sick time to support your health and work-life balance. Comprehensive Health Benefits: Dental, vision, and health insurance plans with 100% employer-paid coverage options. Exclusive Lifestyle Discounts: Special offers through partners like Farmers Insurance, hotels, movie theaters, theme parks, and more. Team-Building Activities: Join regular team outings and events that foster collaboration, creativity, and fun. Retirement Plan: 401(k) plan with matching contributions to help secure your financial future. Community Engagement: Participate in company-sponsored volunteer events and give back to causes that matter.

On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.

Job Description: This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. Pay Transparency: Our Premier Service Consultant position earns $22.16 hourly. Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What Your Day-to-Day Will Look Like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. Key expectations to succeed: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

About Mitrex & Cladify Mitrex and Cladify are sister companies based in Toronto, Canada, pioneering innovative and sustainable building solutions. Mitrex specializes in building-integrated photovoltaic (BIPV) technology, transforming facades into energy-generating assets that combine aesthetics with solar power for net-zero buildings. Cladify, with over 20 years of expertise, is a global leader in advanced cladding systems, including lightweight composite panels, stone cladding, and integrated solutions designed for durability and architectural appeal. Together, we empower architects, developers, and builders to create efficient, eco-friendly structures across North America. We are expanding our presence in the USA market and seeking a dynamic Architectural Representative to promote our cutting-edge products to design professionals, driving adoption and sales growth. About the Role The Architectural Representative will serve as the primary liaison between Mitrex/Cladify and architectural firms, designers, contractors, and developers in the USA. This role focuses on building relationships, educating stakeholders on our sustainable cladding and solar-integrated solutions, and securing specifications for projects. The ideal candidate is a sales-oriented professional with a passion for green building technologies, strong networking skills, and experience in the architectural or construction industry. This is a remote position with travel required within the USA, reporting to the Sales Director. Responsibilities External Collaboration: Develop and maintain strong relationships with architects, specifiers, and general contractors to promote Mitrex's BIPV products (e.g., solar facades, glass, and railing systems) and Cladify's cladding solutions (e.g., composite panels, stone, and prefabricated systems). Strategic Specification/ Sale Execution: Develop and execute targeted specification/ sales strategies for each vertical to generate leads, increase market penetration, and exceed sales targets within your U.S. territory. Tailor your approach to each sector's unique needs and priorities while ensuring alignment with Mitrex's sustainability mission. Presentations & Product Knowledge: Conduct in-depth product knowledge sessions and presentations tailored to each vertical, focusing on how Mitrex and Cladify products meet the specific needs of universities, airports, and government buildings. Pipeline Generation: Identify and pursue project opportunities, building a robust sales pipeline through prospecting, networking at industry events, and leveraging CRM tools. Achieve sales targets by securing product specifications in architectural plans and following through to project completion. Internal Coordination: Work closely with internal teams to ensure smooth project implementation, from the sales process through delivery and completion of projects in these sectors. Ensure that timelines and client expectations are met efficiently. Industry Trends & Competitor Analysis: Stay informed on trends, technological advancements, and competitive products within the higher education, airport, Medical or REITS buildings. Use this knowledge to communicate Mitrex's value proposition effectively, positioning our solutions as the preferred choice for these sectors. Reporting & Forecasting: Prepare and present sales forecasts, progress reports, and market analysis to management, identifying key opportunities and areas for improvement across the higher education, airport, and government building sectors. Representation: Represent Mitrex & Cladify at key industry events, conferences, trade shows, and in-person meetings focused on the higher education, airport, and government sectors to increase brand visibility and product awareness. USA Vertical Approach Higher Education/Universities: Establish and nurture relationships with university campuses, facilities management teams, architects, and developers within the higher education sector to showcase Mitrex and Cladify's sustainable building envelope solutions. Highlight the benefits of solar-integrated walls and energy-efficient building materials that align with the sustainability goals of educational institutions. Airports/Aviation: Build relationships with airport authorities, aviation infrastructure developers, and contractors to promote our products for new airport terminal buildings, renovations, and expansions. Position Mitrex and Cladify as the go-to solution for airports looking to reduce their carbon footprint and implement cutting-edge energy-efficient and renewable energy technologies. Healthcare / Medical Facilities: Collaborate with healthcare administrators, hospital facility managers, architects, and GC's to integrate our sustainable building envelopes into new medical centers, clinics, and hospital expansions. Emphasize the critical need for energy efficiency, durability, and infection-resistant surfaces in healthcare environments, aligning with sector regulations and sustainability goals. REITs and Residential Rental: Real estate portfolios seeking energy-efficient upgrades across multiple properties, blending retrofit and new construction opportunities. Multi-family rental buildings, especially in urban Tier 1 cities, provide scalable retrofit potential for quick revenue (3-6 months). Qualifications A minimum of 5 years of Specification & Sales experience in the building materials, construction, or sustainable solutions industry, with specific experience in higher education, airports, or government/institutional buildings. Proven track record of building relationships with design professionals and closing specifications in competitive markets in Chicago. Strong knowledge of architectural processes, building codes (e.g., IBC, LEED certifications), and green building practices; familiarity with solar or cladding products is a plus. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences. Self-motivated with strong organizational skills; comfortable working remotely and managing a territory. Willingness to travel up to 50% within the USA (valid driver's license required). Proficiency in Microsoft Office, CRM software, and virtual presentation tools. Required Skills Sales-oriented professional with a passion for green building technologies. Strong networking skills. Experience in the architectural or construction industry. Preferred Skills Familiarity with solar or cladding products. Pay range and compensation package Competitive salary & % commission structure + yearly bonuses for performance. Comprehensive benefits package, including Health, coverage Dental coverage and retirement plans, Life insurance. Opportunities for career advancement and professional development in the US. Innovative, Collaborative and a supportive work environment that is changing the world. Equal Opportunity Statement We are an equal-opportunity employer that welcomes all candidates from diverse backgrounds. Candidates legally authorized to work in the U.S

Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Benefits Representative 100% Virtual 65,000-80,000 40 Hours per Week Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Us? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: We're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

Work From Anywhere High-Earning Agent Opportunity Earning Potential: Part-time: $4K $5K/month Full-time: $8K+/month Life-licensed agents: $500 $1,500/hour Why This Stands Out: No sales quotas No experience required we train you Paid training & licensing (State & Federal) Flexible part-time or full-time Residual income, bonuses, stock options, & tax advantages Perfect for stay-at-home professionals or full-time travelers Career Paths: Agent • Trainer • Recruiter • Brokerage Builder Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Self-disciplined & trustworthy

Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime. The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions. Role Description This is a full-time or part-time role for a Sales Representative This is a commission only job with unlimited earning potential $1,000,000 sales goal with 10-17% commission This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days Gather Grills is based in GA and we are hiring GA based as well as outside of GA. The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets. In some cases reps will be asked to travel for trade shows and events across GA and the US Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies. Some work from home is acceptable. Qualifications Experience in Sales, Customer Relationship Management (CRM), and Lead Generation Strong Negotiation and Communication skills Ability to conduct Presentations and Product Demonstrations Basic understanding of Marketing principles and strategies Excellent organizational and time management skills Ability to work both independently and as part of a team Experience with outdoor living products or grills is a plus Please respond to this post and email ***********************

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team! As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage. This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone. What You Will Do: * Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options. * Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions. * Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments. * Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language. * Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems. * Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information. * Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions. * Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards. What You Can Bring: * High school diploma or equivalent. * Basic Microsoft Office Skills, including Word, Excel, and Outlook. * Minimum Typing speed of 30 wpm. * Experience in a call center environment preferred. * Some experience in insurance and/or sales is preferred. * Excellent verbal and written communication skills. * Ability to solve complex policyholder issues with a positive attitude. * Ability to work in a fast-paced environment and work well under pressure. * Knowledge of life and/or health insurance terminology preferred. Location: 7677 Henneman Way, McKinney, Texas

Why Texas Association of School Boards (TASB) We come from humble beginnings - picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most - excellent and equitable education for all 5.4 million Texas students. We feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn't end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You're likely beginning to see why we've been regularly named by Austin Business Journal as a Top Ten Best Places to Work! TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more. Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading! About You As a dynamic, people-focused Customer Success Consultant who thrives on building relationships and delivering exceptional experiences, you'll collaborate with our implementation and sales teams to ensure seamless product deployment for customers, design and lead engaging training sessions across the nation, and work as part of a dedicated team providing responsive customer support. You'll create impactful content, represent BoardBook at conferences nationwide, and provide actionable insights that drive adoption and long-term success. If you're a positive, energetic communicator who loves connecting with people and empowering them through technology, this is your opportunity to make a meaningful impact! A Typical Day Deliver in-person and virtual training sessions for diverse user groups, including onboarding programs, webinars, tutorials, and conference presentations. Represent the organization at conferences nationwide by delivering information sessions and engaging with current and prospective customers as an exhibitor. Deliver customer support, providing timely and effective assistance to BoardBook users via phone and email to ensure a positive user experience and maintain strong client relationships. If you're still reading, we'd love to meet you! How You'll Make an Impact The Customer Success Consultant will make a meaningful impact by equipping governing boards in school districts, businesses, and non-profits with the training, resources, and support they need to lead effectively. By fostering strong relationships and delivering engaging learning experiences, you'll help organizations strengthen governance, improve decision-making, and create lasting value for the communities they serve. Skills for Success Education and Experience: Bachelor's degree from an accredited university. 5+ years of experience in training, instructional design, or a related field, with demonstrated success in facilitating both in-person and virtual training sessions for diverse audiences. Experience with board meeting management software and user workflows preferred. Professional experience in K-12 educational settings is a plus. Experience troubleshooting and researching solutions to network, software, and hardware isues. Knowledge, Skills, and Abilities: Ability to build and retain strong customer relationships. Ability and willingness to travel nationally frequently. Ability to analyze engagement data and translate it into actionable strategies. Excellent communication and presentation skills. Demonstrated ability to manage phone and email communications effectively and professionally. Familiarity with adult learning principles and training evaluation methods. Proficiency with tools such as Zoom, CRM systems, and analytics dashboards. Strong collaboration skills and ability to work cross-functionally and at all levels. The TASB Difference Enjoy competitive pay and rich benefit offerings. Be part of a collaborative environment where every contribution impacts communities across the nation. Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance. Learn and grow individually and together through frequent professional development, wellness seminars, and more. Work alongside transparent leaders with an open and consistent feedback approach. Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year. Posting Notices The health and safety of our employees and members, is our top priority. The Association is an equal opportunity employer and will not discriminate against an individual based on any of the following personal characteristics protected by law: race, color, national origin, religion, sex (including in relation to marital status, pregnancy, pay, sexual orientation or gender identity), age, disability, genetics or veteran status. This position does not qualify for visa sponsorship. Any job offer is contingent upon receipt of results of a satisfactory background check. #LI-Hybrid

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training-we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews-boasting a 96% rating on G2 from over 100 reviews-and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training-we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. About the Role: We're looking for a proactive, customer-focused Inbound Growth Representative to manage inbound demand from small business prospects. You'll be the first point of contact for inbound leads - handling live chat, responding to emails in our sales inbox, running weekly live group demos, and helping current and prospective customers understand how EasyLlama can meet their needs. Your goal is to qualify, guide, and convert inbound demand efficiently. You'll act as both a consultative product expert and a revenue driver. This role is has a path into either an Account Executive on the Sales team or Customer Success Manager on the Customer Experience team. What You'll Do: Engage inbound leads via chat, email, and web forms to answer questions about our products, pricing, and implementation. Own the sales inbox for the Very Small Business (VSB) segment - triaging and responding promptly to all inquiries. Qualify and route leads: Identify customer needs, assess deal potential, and pass qualified opportunities to the sales team when appropriate. Facilitate self-service checkouts by sending payment links, guiding customers through online purchasing, and ensuring successful conversions. Be a product expert: Understand EasyLlama's solutions deeply and articulate their value to prospects with confidence. Collaborate with marketing and sales to provide feedback on lead quality, common objections, and inbound trends. Maintain accurate CRM updates on all interactions and outcomes. Contribute to playbook development by documenting FAQs, messaging templates, and process improvements. Who You Are: 0-3 years of experience in inbound sales or a related customer-facing role (SaaS preferred). Exceptional written and verbal communication skills. Strong product curiosity and ability to quickly learn and explain software tools. Organized and self-sufficient - thrives in a fast-moving, high-volume inbound environment. Passionate about helping small businesses succeed. Has an entrepreneurial spirit - interested in building something new. What to Expect: The interview process at EasyLlama takes about 3 weeks and may include cross-functional stakeholders of the role. Here's what the interview process looks like: Recruiter Screen Hiring Manager Interview Cross Functional Executive Interview Executive Interview CEO Meet and Greet How We'll Take Care of You: $55,000 to $74,000 Flexible, fully remote environment Competitive employer-sponsored health insurances 401(k) + company matching Professional development reimbursements Quarterly remote work stipend The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved* states: AR - Arkansas AZ - Arizona CA - California CO - Colorado FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MN - Minnesota NE - Nebraska NJ - New Jersey NY - New York NC - North Carolina OH - Ohio PA - Pennsylvania TN - Tennessee TX - Texas UT - Utah VA - Virginia WA - Washington WI - Wisconsin * EasyLlama reserves the right to change the list of approved states at anytime. To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion.

**Fully Remote - Must live within 50 miles of Holiday Inn Club Vacations at Desert Club Resort** The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service. Key Responsibilities Sales and Guest Engagement: Pre-qualify guests for vacation packages based on established criteria. Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations. Utilize company sales methodology to effectively present vacation packages and ownership benefits. Sales Process Execution: Follow proven sales scripts and best practices to achieve conversion targets. Overcome objections professionally while maintaining positive guest relationships. Document guest interactions and sales activities in company systems. Meet or exceed established performance metrics for sales conversion and call quality. Team Collaboration and Professionalism: Maintain positive, professional relationships with guests, team members, and leaders. Follow department policies and procedures consistently. Contribute to a positive team environment. Adapt to changing business needs and scheduling requirements. Professional Development: Complete new hire training and all subsequent skill enhancement training. Participate in ongoing coaching and development sessions. Apply feedback to enhance sales techniques and guest interactions. Scope Factors - Revenue, Assets, Budget, Profit/Loss, Supervisory: Individual contributor role focused on direct sales with high commission potential. Responsible for meeting established sales targets and quality metrics. No direct supervisory responsibilities. Qualifications Sales experience preferred, particularly in vacation ownership, call center, or marketing environments. Experience in commission-based roles preferred. Demonstrated track record of meeting or exceeding sales targets preferred. Strong verbal communication skills with excellent voice tonality and inflection. Proficiency with technology including: Email and messaging platforms Web-based application software Multi-monitor computer operations Demonstrated ability to: Follow structured sales processes Handle objections professionally Multi-task in a fast-paced environment Work independently while contributing to team goals Self-motivated with a professionally competitive mindset Why Join Us? At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career. Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship. High Earning Potential: Performance-driven commission structure rewards top sellers. Fully Remote Opportunity: As long as you reside within 50 miles of Holiday Inn Club Vacations at Desert Club Resort. Career Growth: Advancement opportunities within a dynamic sales environment. Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points. Discounts & Perks: Special IHG hotel discounts plus additional employee benefits. Financial & Career Benefits: Bi-weekly pay & 401K options. Comprehensive health, dental, and vision plans. Tuition reimbursement & continuing education courses. Employee Assistance Program (EAP). Paid Time Off (PTO). Outstanding company culture! #INDCC

Are you our next Inbound Sales Representative or as we like to say...an Inbound Sales Maverick? You will be 100% remote and work from anywhere in the world on the telephone. Are you an experienced sales professional who knows how to close B2C deals? Our legal services company is seeking a skilled Inbound Sales Maverick to join our team. In this role, you'll be responsible for selling our revolutionary Zero Money Down Probate service to potential clients. Our service is a game-changer in the legal industry. We offer a unique value proposition that's hard to resist: our clients don't pay anything upfront for the work we do. This makes our service highly attractive for many reasons, including the fact that we're the only company in Florida offering this unique service. We also use state-of-the-art technology that helps us complete cases quickly and efficiently, which is a huge advantage for our clients. As our Inbound Sales Maverick, you'll be the key player in driving sales and maintaining customer satisfaction. Your main responsibility will be to speak with potential clients, promote our service, and close deals over the phone. If you're a talented salesperson with a proven track record of meeting and exceeding sales quotas, we want to hear from you! As our Inbound Sales Maverick, you'll be responsible for: Receiving and responding to inbound inquiries from prospective clients Meeting and exceeding sales quotas through engaging in phone sales tactics Building and maintaining strong relationships with customers to ensure their satisfaction Learning about our Zero Money Down Probate service to effectively describe and explain it to prospects Recording and updating customer information in our CRM system to track progress Handling customer complaints and resolving issues in a timely and effective manner Meeting deadlines and managing a pipeline of potential sales to achieve success Collaborating with team members to achieve sales goals and contribute to company growth The ideal candidate for this role will have: Proven experience as a telesales representative or in another sales/customer service role A proven track record of meeting and exceeding sales quotas, preferably over the phone Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems The ability to learn about our Zero Money Down Probate service and describe/explain it to prospects Excellent communication and interpersonal skills to build lasting customer relationships A cool-tempered demeanor and the ability to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints The ability to work USA hours and some weekend availability Education: While no specific education is required, a bachelor's degree in business or a related field is preferred. But the main thing we are looking for is proven ability to sell. We are more intersted in seeing your sales numbers than certificates :) If you're a sales superstar who wants to work for a company that's disrupting the US legal industry and earn a great income from anywhere in the world, we want to hear from you. Apply today to join our team and be the main driver of your growth and your success! (Remote - Full-Time, Work From Home)

Why Liberty Mutual? Pay Details: * Starting base salary is $45K with opportunity for growth. * Average earnings range from $55K-$75K through a combination of base salary and generous commission. * Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Florida. Applicants must reside within the specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! * Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. * Comprehensive medical benefits from Day 1. * No cold calls, all incoming warm leads. * Opportunities for rewards and recognition. * Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. * All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications * 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. * Strong, engaging interpersonal and persuasion skills needed to close sales * Ability to communicate well to both prospects and customers * Excellent analytical, decision-making and organizational skills * Strong typing capabilities and PC proficiency * Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Description This is a fully virtual work from home sales position for candidates who reside in the state of Nevada only. Candidates who reside outside of this state will not be considered. How You'll Shine: Are you passionate about travel and skilled in sales? Join our team as an inbound Sales Travel Representative with Travel + Leisure! In this role, you'll combine your love for customer service with your sales expertise to create unforgettable travel experiences for our clients. Here's what you'll do: Sales and Customer Service: Take inbound calls from excited owners ready to plan their dream vacations. Your expertise will guide them through the booking process for car rentals, airfare, hotel reservations, cruises and local experiences. Subject Matter Expertise: As a Sales Travel Representative, you'll be the go-to resource for our owners. Provide recommendations based on their interests and preferences, ensuring their journey starts with you. $16.50 per hour plus monthly sales incentives based off your performance Start Date: Friday, January 9th , 2026 What You'll Bring: Proven Sales Experience: Your background in sales will be a valuable asset. Exceptional Interpersonal Skills: Quickly establish rapport with owners, engage in meaningful conversations, and create lasting connections. You'll ask probing questions to understand their travel needs and seamlessly offer additional services. Strong Multitasking Abilities: Thrive under pressure and handle multiple tasks effectively. Education Requirement: High School Diploma or GED is required. Customer Service and Sales Experience: Six months of experience in both areas. Travel Experience Preferred: Six months of travel-related experience is a plus. Proficiency with Travel Software: Demonstrate intermediate-level proficiency with travel software programs such as Apollo, Sabre, or Worldspan. Training Schedule: A 5-week training schedule from 8:00 am to 5:00 pm PST. Post-Training Availability: Be available to work between 8:00 am and 7:00 pm PST Monday to Friday, weekends 8:00 am to 2:30pm PST with a set schedule provided. Holiday Availability: Ability to work some holidays. What is required for me to work from home? Quiet workplace free of distractions and background noise High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m Must be able to hardwire computer directly to a router Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home) Intermediate computer proficiency and ability to troubleshoot technical issues while at home So what are you waiting for? Come join the fun and apply today to start your next career journey with Travel & Leisure How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.