Telesales representative vs associate sales representative

The differences between telesales representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a telesales representative, becoming an associate sales representative takes usually requires 2-4 years. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $51,007 average annual salary of an associate sales representative.

The top three skills for a telesales representative include customer service, inbound calls and lead generation. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Telesales representative vs associate sales representative overview

	Telesales Representative	Associate Sales Representative
Yearly salary	$65,894	$51,007
Hourly rate	$31.68	$24.52
Growth rate	-4%	4%
Number of jobs	221,315	333,049
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 59%
Average age	40	47
Years of experience	12	4

What does a telesales representative do?

A telesales representative, also known as a telemarketer, is a salesperson whose duties focus on communicating with potential and existing clients through calls, aiming to secure sales and build positive customer relationships. They offer products and services, set appointments, answer inquiries, discuss product and service specifications, process orders and payments, and even assist customers in issues and concerns. Moreover, a telesales representative also conducts research and assessments to find leads for potential sales opportunities, contacts existing customers, keep records, and provides optimal services to ensure client satisfaction.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Telesales representative vs associate sales representative salary

Telesales representatives and associate sales representatives have different pay scales, as shown below.

	Telesales Representative	Associate Sales Representative
Average salary	$65,894	$51,007
Salary range	Between $46,000 And $93,000	Between $37,000 And $68,000
Highest paying City	Iowa City, IA	Boston, MA
Highest paying state	Iowa	Massachusetts
Best paying company	Oracle	Verint
Best paying industry	-	Health Care

Differences between telesales representative and associate sales representative education

There are a few differences between a telesales representative and an associate sales representative in terms of educational background:

	Telesales Representative	Associate Sales Representative
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Telesales representative vs associate sales representative demographics

Here are the differences between telesales representatives' and associate sales representatives' demographics:

	Telesales Representative	Associate Sales Representative
Average age	40	47
Gender ratio	Male, 46.1% Female, 53.9%	Male, 50.8% Female, 49.2%
Race ratio	Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between telesales representative and associate sales representative duties and responsibilities

Telesales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Exceed expectations in cross-selling and upselling on all inbound and outbound calls.
Solicit cross-selling and upselling opportunities to new prospects and current customers.
Upgrade current customers who have Comcast services through outbound telephone solicitation.
Counter customer objections by remaining knowledgeable of Comcast and its competitor's services and initiatives.
Demonstrate superb organizational and multitasking abilities

Associate sales representative example responsibilities.

Manage organization website and Facebook page; writing articles for websites and newsletters.
Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Telesales representative vs associate sales representative skills

Common telesales representative skills

Customer Service, 17%
Inbound Calls, 9%
Lead Generation, 8%
Closes Sales, 7%
Customer Interaction, 7%
Telemarketing, 6%

Common associate sales representative skills

Work Ethic, 16%
Patients, 13%
Product Knowledge, 12%
Excellent Interpersonal, 7%
Excellent Organizational, 4%
Sales Techniques, 4%

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Telesales Representative
Telesales Representative vs Associate Sales Representative

Updated January 8, 2025

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