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The differences between telesales representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a telesales representative and a certified medical technician. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a telesales representative include customer service, inbound calls and lead generation. The most important skills for a certified medical technician are patients, vital signs, and CPR.
A telesales representative, also known as a telemarketer, is a salesperson whose duties focus on communicating with potential and existing clients through calls, aiming to secure sales and build positive customer relationships. They offer products and services, set appointments, answer inquiries, discuss product and service specifications, process orders and payments, and even assist customers in issues and concerns. Moreover, a telesales representative also conducts research and assessments to find leads for potential sales opportunities, contacts existing customers, keep records, and provides optimal services to ensure client satisfaction.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Telesales representatives and certified medical technicians have different pay scales, as shown below.
| Telesales Representative | Certified Medical Technician | |
| Average salary | $65,894 | $38,859 |
| Salary range | Between $46,000 And $93,000 | Between $28,000 And $53,000 |
| Highest paying City | Iowa City, IA | Denton, TX |
| Highest paying state | Iowa | Alaska |
| Best paying company | Oracle | Favorite Healthcare Staffing |
| Best paying industry | - | Health Care |
There are a few differences between a telesales representative and a certified medical technician in terms of educational background:
| Telesales Representative | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between telesales representatives' and certified medical technicians' demographics:
| Telesales Representative | Certified Medical Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 46.1% Female, 53.9% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |