How To Become A Telesales Specialist: What It Is and Career Path

What is a telesales specialist and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a telesales specialist. For example, did you know that they make an average of $17.51 an hour? That's $36,414 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 32,900 job opportunities across the U.S.

ScoreTelesales SpecialistUS Average

Salary

2.8

Avg. Salary $36,414

Avg. Salary $59,228

Stability level

6.4

Growth rate 6%

Growth rate 0.3%

Diversity

3.7

Race

American Indian and Alaska Native 0.89%

Asian 3.93%

Black or African American 17.79%

Hispanic or Latino 17.79%

Unknown 3.52%

White 56.07%

Gender

female 56.47%

male 43.53%

Age - 33

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 33

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

6.0

Complexity level is intermediate

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

Key steps to become a telesales specialist

Explore telesales specialist education requirements

Most common telesales specialist degrees

Bachelor's

51.4 %

Associate

17.0 %

High School Diploma

15.6 %

Start to develop specific telesales specialist skills

Skills	Percentages
Outbound Calls	25.55%
Customer Service	23.69%
Inbound Calls	7.73%
Health Insurance	7.06%
Outbound Sales	6.73%

Complete relevant telesales specialist training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New telesales specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telesales specialist based on U.S. Bureau of Labor Statistics data and data from real telesales specialist resumes.

Research telesales specialist duties and responsibilities

Administer and maintain leads within SalesForce.com.
Generate and close sales lead via outbound telesales campaigns.
Prospect for new accounts through telesales and networking with approval from manager.
Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.

Prepare your telesales specialist resume

When your background is strong enough, you can start writing your telesales specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a telesales specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable telesales specialist resume templates

Build a professional telesales specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your telesales specialist resume.