Telesales supervisor vs inside sales coordinator

Differences between telesales supervisor and inside sales coordinator duties and responsibilities

Telesales supervisor example responsibilities.

• Operate profitably through managing productivity, call quality, payroll, and telephone sales representative development.
• Integrate team members for the merger between inbound call center sales and outbound telemarketing sales.
• Complete and submit all require personnel forms, payroll, and performance appraisals within deadlines.
• Supervise a staff of 15 telemarketing representatives who handle telephone interaction with customers statewide.
• Prepare department budget, and participate in the interdisciplinary care coordination, Medicare review and reimbursement team meetings.
• Prepare testing scenarios for logistics and sales applications then perform user acceptance testing and validation.

Inside sales coordinator example responsibilities.

• Manage payroll and ensure accurate, timely and efficient distribution of salaries.
• Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
• Service existing doors and windows.
• Plan truck drivers daily work schedule and enter hours for payroll.
• Maintain a clean shop and break room by sweeping floors and cleaning windows and work areas.
• Train and assist all regional sales staff on how to use company's CRM system more efficiently and effectively.
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