There is more than meets the eye when it comes to being a teleservices representative. For example, did you know that they make an average of $15.13 an hour? That's $31,476 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Teleservices Representative Do

There are certain skills that many teleservices representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

How To Become a Teleservices Representative

If you're interested in becoming a teleservices representative, one of the first things to consider is how much education you need. We've determined that 37.6% of teleservices representatives have a bachelor's degree. In terms of higher education levels, we found that 4.0% of teleservices representatives have master's degrees. Even though some teleservices representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Teleservices Representative

Teleservices Representative Career Paths

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Average Salary for a Teleservices Representative

Teleservices Representatives in America make an average salary of $31,476 per year or $15 per hour. The top 10 percent makes over $37,000 per year, while the bottom 10 percent under $26,000 per year.
Average Teleservices Representative Salary
$31,476 Yearly
$15.13 hourly
$26,000
10 %
$31,000
Median
$37,000
90 %

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Teleservices Representative Education

Teleservices Representative Majors

26.9 %

Teleservices Representative Degrees

Bachelors

37.6 %

Associate

23.6 %

High School Diploma

23.3 %

Top Skills For a Teleservices Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.2% of teleservices representatives listed outbound calls on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Teleservices Representative Resume templates

Zippia allows you to choose from different easy-to-use Teleservices Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Teleservices Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Teleservices Representative Demographics

Teleservices Representative Gender Distribution

Female
Female
69%
Male
Male
31%

After extensive research and analysis, Zippia's data science team found that:

  • Among teleservices representatives, 68.8% of them are women, while 31.2% are men.

  • The most common race/ethnicity among teleservices representatives is White, which makes up 60.8% of all teleservices representatives.

  • The most common foreign language among teleservices representatives is Spanish at 71.4%.

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Top Teleservices Representative Employers

Most Common Employers For Teleservices Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1IBM$38,543$18.5369
2Social Security Administration$38,401$18.46152
3Omaha Steaks$35,088$16.875
4Kaiser Permanente$32,757$15.75176
5Physicians Mutual$32,400$15.5835
6Harte Hanks$32,302$15.5350
7TSD Global$32,222$15.4937
8AT&T$32,190$15.484
9Orlando Sentinel$32,095$15.4311
10Bank of America$31,720$15.257

Teleservices Representative Videos