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Teleservices Representative Careers

There is more than meets the eye when it comes to being a teleservices representative. For example, did you know that they make an average of $14.68 an hour? That's $30,528 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Teleservices Representative Do

There are certain skills that many teleservices representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a teleservices representative, we found that a lot of resumes listed 26.2% of teleservices representatives included outbound calls, while 19.4% of resumes included customer service, and 4.7% of resumes included patient care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the teleservices representative job title. But what industry to start with? Most teleservices representatives actually find jobs in the finance and professional industries.

How To Become a Teleservices Representative

If you're interested in becoming a teleservices representative, one of the first things to consider is how much education you need. We've determined that 30.1% of teleservices representatives have a bachelor's degree. In terms of higher education levels, we found that 3.1% of teleservices representatives have master's degrees. Even though some teleservices representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a teleservices representative. When we researched the most common majors for a teleservices representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on teleservices representative resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a teleservices representative. In fact, many teleservices representative jobs require experience in a role such as customer service representative. Meanwhile, many teleservices representatives also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$30,528
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
76,565
Job Openings

Teleservices Representative Career Paths

Top Careers Before Teleservices Representative

Cashier
15.6 %

Top Careers After Teleservices Representative

Cashier
11.3 %

Teleservices Representative Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Teleservices Representative

Teleservices Representatives in America make an average salary of $30,528 per year or $15 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$30,528
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Outbound Teleservice Representatives
Outbound Teleservice Representatives
Physicians Mutual
Physicians Mutual
03/31/2021
03/31/2021
$31,40903/31/2021
$31,409
Outbound Teleservice Representatives
Outbound Teleservice Representatives
Physicians Mutual
Physicians Mutual
01/16/2021
01/16/2021
$31,40901/16/2021
$31,409
Outbound Teleservice Representatives
Outbound Teleservice Representatives
Physicians Mutual
Physicians Mutual
12/22/2020
12/22/2020
$31,40912/22/2020
$31,409
Inbound Teleservice Representatives
Inbound Teleservice Representatives
Physicians Mutual
Physicians Mutual
11/22/2020
11/22/2020
$31,40911/22/2020
$31,409
Inbound Teleservice Representatives
Inbound Teleservice Representatives
Physicians Mutual
Physicians Mutual
10/24/2020
10/24/2020
$31,40910/24/2020
$31,409

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Teleservices Representative Demographics

Gender

female

63.9 %

male

30.4 %

unknown

5.6 %

Ethnicity

White

60.1 %

Hispanic or Latino

18.7 %

Black or African American

11.8 %

Foreign Languages Spoken

Spanish

71.4 %

French

14.3 %

Japanese

4.8 %
See More Demographics

Teleservices Representative Education

Majors

Business
25.9 %

Degrees

Bachelors

30.1 %

Certificate

23.5 %

Associate

18.5 %
See More Education Info

Online Courses For Teleservices Representative That You May Like

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ed2go

Call Center Representative...

[2021] Customer Service 2.0: Learn Digital Customer Service
udemy
4.5
(1,428)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

See more
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Full Time
Part Time
Internship
Temporary

Top Skills For a Teleservices Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.2% of teleservices representatives listed outbound calls on their resume, but soft skills such as communication skills and computer skills are important as well.

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Top Teleservices Representative Employers

1. Kaiser Permanente
4.8
Avg. Salary: 
$32,426
Teleservices Representatives Hired: 
177+
2. Social Security Administration
4.6
Avg. Salary: 
$32,502
Teleservices Representatives Hired: 
159+
3. IBM
4.8
Avg. Salary: 
$62,946
Teleservices Representatives Hired: 
67+
4. West Academic
4.6
Avg. Salary: 
$28,421
Teleservices Representatives Hired: 
59+
5. Harte Hanks
4.6
Avg. Salary: 
$28,008
Teleservices Representatives Hired: 
51+
6. Career Horizons
4.0
Avg. Salary: 
$24,868
Teleservices Representatives Hired: 
37+

Teleservices Representative Videos

Updated October 2, 2020