Teleservices representative demographics and statistics in the US
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Teleservices representative demographics by:
Teleservices representative gender statistics
68.8% of teleservices representatives are women and 31.2% of teleservices representatives are men.
- Female, 68.8%
- Male, 31.2%
Teleservices representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 68.8% |
| Male | 31.2% |
Teleservices representative gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$32,664
Female income
$31,848
Teleservices representative gender ratio over time
This data breaks down the percentage of men and women in teleservices representative positions over time. Currently, 68.8% of teleservices representatives are female.
Teleservices representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 29.55% | 70.45% |
| 2011 | 29.40% | 70.60% |
| 2012 | 30.86% | 69.14% |
| 2013 | 31.29% | 68.71% |
| 2014 | 31.79% | 68.21% |
| 2015 | 31.68% | 68.32% |
| 2016 | 32.23% | 67.77% |
| 2017 | 32.65% | 67.35% |
| 2018 | 31.37% | 68.63% |
| 2019 | 30.95% | 69.05% |
| 2020 | 31.57% | 68.43% |
| 2021 | 31.20% | 68.80% |
Teleservices representative related jobs gender ratio
We compared teleservices representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Teleservices Representative | 31% | 69% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Teleservices representative demographics by race
The most common ethnicity among teleservices representatives is White, which makes up 55.9% of all teleservices representatives. Comparatively, 19.9% of teleservices representatives are Hispanic or Latino and 12.0% of teleservices representatives are Black or African American.
- White, 55.9%
- Hispanic or Latino, 19.9%
- Black or African American, 12.0%
- Asian, 6.3%
- Unknown, 5.2%
- American Indian and Alaska Native, 0.7%
Teleservices representative race
| Teleservices representative race | Percentages |
|---|---|
| White | 55.9% |
| Hispanic or Latino | 19.9% |
| Black or African American | 12.0% |
| Asian | 6.3% |
| Unknown | 5.2% |
| American Indian and Alaska Native | 0.7% |
Teleservices representative race and ethnicity over time
See how teleservices representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Teleservices representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.30% | 12.30% | 5.57% | 15.98% |
| 2011 | 63.02% | 12.59% | 5.71% | 15.85% |
| 2012 | 62.22% | 12.47% | 5.52% | 16.71% |
| 2013 | 62.57% | 12.31% | 5.68% | 16.38% |
| 2014 | 61.95% | 12.25% | 6.00% | 16.57% |
| 2015 | 61.33% | 11.99% | 5.78% | 17.68% |
| 2016 | 60.44% | 12.49% | 6.02% | 17.58% |
| 2017 | 61.36% | 11.90% | 5.99% | 17.40% |
| 2018 | 61.18% | 11.48% | 6.16% | 17.78% |
| 2019 | 60.77% | 11.68% | 5.96% | 18.30% |
| 2020 | 58.21% | 11.08% | 6.11% | 18.91% |
| 2021 | 55.90% | 12.05% | 6.28% | 19.93% |
Teleservices representative wage gap by race
According to our data, asian teleservices representatives have the highest average salary compared to other ethnicities. Black or african american teleservices representatives have the lowest average salary at $32,419.
| Ethnicity | Salary |
|---|---|
| Unknown | $32,451 |
| White | $32,706 |
| Black or African American | $32,419 |
| Asian | $33,111 |
| Hispanic or Latino | $32,639 |
Average teleservices representative age
See how the average age of teleservices representatives varies based on ethnicity and gender.
Male
Female
Teleservices representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Teleservices representative age breakdown
The average age of teleservices representatives is 40+ years years old, representing 49% of the teleservices representative population.
Teleservices representative age breakdown
| Teleservices Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Teleservices representative educational attainment
The most common degree for teleservices representatives is bachelor's degree, with 38% of teleservices representatives earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 23%.
- Bachelor's, 38%
- Associate, 24%
- High School Diploma, 23%
- Diploma, 7%
- Other Degrees, 8%
Teleservices representatives by degree level
| Teleservices representative degree | Percentages |
|---|---|
| Bachelor's | 38% |
| Associate | 24% |
| High School Diploma | 23% |
| Diploma | 7% |
| Other Degrees | 8% |
Teleservices representative jobs you might like
Teleservices representative wage gap by degree level
According to the data, teleservices representatives with a Master's degree earn more than those without, at $35,181 annually. With a Bachelor's degree, teleservices representatives earn a median annual income of $34,201 compared to $32,031 for teleservices representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $35,181 |
| High School Diploma or Less | $31,262 |
| Bachelor's Degree | $34,201 |
| Some College/ Associate Degree | $32,031 |
Teleservices representative employment statistics
Most teleservices representatives work for a private in the professional industry.
Company size where teleservices representatives work
Below, you can see the size of companies where teleservices representatives work.
Teleservices representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 15% |
| 100 - 500 employees | 22% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 23% |
Teleservices representative jobs by company type
Employees with the teleservices representative job title have their preferences when it comes to working for a company. For instance, most teleservices representatives prefer to work at private companies over public companies.
Teleservices representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 24% |
| Private | 68% |
| Government | 4% |
Teleservices representative jobs by industry
The most common industries for teleservices representatives are professional, media and finance.
Teleservices representative industry statistics
| Industry | Percentages |
|---|---|
| Professional | 16% |
| Media | 12% |
| Finance | 11% |
| Fortune 500 | 10% |
| Technology | 7% |
| Health Care | 6% |
| Telecommunication | 5% |
| Retail | 5% |
| Government | 4% |
| Manufacturing | 4% |
| Hospitality | 4% |
| Transportation | 3% |
| Insurance | 3% |
| Education | 3% |
| Internet | 2% |
| Non Profits | 2% |
| Pharmaceutical | 1% |
| Construction | 1% |
| Start-up | 1% |
| Real Estate | 1% |
Teleservices representative turnover and employment statistics
Teleservices representative unemployment rate over time
The unemployment rate for teleservices representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Teleservices representative unemployment rate by year
| Year | Teleservices representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average teleservices representative tenure
The average teleservices representative stays at their job for 1-2 years, based on the 1,587 teleservices representatives resumes in Zippia's database.
Teleservices representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 32% |
| 1-2 years | 36% |
| 3-4 years | 12% |
| 5-7 years | 11% |
| 8-10 years | 3% |
| 11+ years | 6% |
Teleservices representative LGBT ratio compared to similar jobs
Review the percent of teleservices representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Will Call Order Clerk | 5.53% | 88,907 |
| Public Housing Interviewer | 6.73% | 10,942 |
| Teleservices Representative | 7.19% | - |
| File Clerk | 8.60% | 66,383 |
| Credit Reporter | 8.99% | 6,790 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Human Resources Secretary | 15.31% | 49,749 |
Similar teleservices representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Will Call Order Clerk | 5.53% | 88,907 |
| Public Housing Interviewer | 6.73% | 10,942 |
| File Clerk | 8.60% | 66,383 |
| Credit Reporter | 8.99% | 6,790 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Human Resources Secretary | 15.31% | 49,749 |
Foreign languages spoken by teleservices representatives
The most common foreign language among teleservices representatives is Spanish at 71.4%. The second-most popular foreign language spoken is French at 14.3% and Japanese is the third-most popular at 4.8%.
- Spanish, 71.4%
- French, 14.3%
- Japanese, 4.8%
- German, 2.4%
- Tagalog, 2.4%
- Other, 4.7%
Teleservices representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 71.4% |
| French | 14.3% |
| Japanese | 4.8% |
| German | 2.4% |
| Tagalog | 2.4% |
| Other | 4.7% |
