The Culture At Teletech Holdings

Information provided by the company
Are you a motivated, sales entrepreneurial professional -- a problem solver ready to make an impact...and ready for a job where you can have some fun too We're looking for aggressive - people to people - sales professionals. You thrive in a dynamic, competitive, and constantly changing environment.
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Learning and career growth opportunities via our global footprint Rich wellness program and health incentives
Learning and career growth opportunities via our global footprint
So, if you're looking for a work-life full of purpose, passion career potential, keep reading...
TTEC is a pioneer in customer experience, engagement and growth solutions.
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Teletech Holdings Overview

TTEC is a global customer experience (CX) technology and services company focused on the design, implementation, and delivery of exceptional CX
The staff at Teletech Holdings come from unusually diverse demographic backgrounds. The company is 60.9% female and 35.3% ethnic minorities. Teletech Holdings employees are more likely to be members of the Democratic Party than the Republican Party, with 57.0% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Teletech Holdings is relatively high. Employees at Teletech Holdings stay with the company for an average of 2.4 years before leaving. The average employee at Teletech Holdings makes $26,085 per year. Pay at Teletech Holdings is significantly lower than some of its highest paying competitors, like OceanX, Synergy Solution, and Xerox, which pay $73,633, $39,281, and $38,062, respectively.
Based in Englewood, CO, Teletech Holdings is an industry leader with 48,000 employees and an annual revenue of $1.3B.

The Organization’s Mission

To provide our customers unique, innovative and high quality products and solutions, and to support our partners and customers to realize their vision by using our products and rich experience.

Industry

Technology

Revenue

$1.3B

Employees

48,000

Founded in

1982

Headquarters

Englewood, CO

Website

ttec.com

Organization Type

Public

Is This Your Company?

Teletech Holdings Employee Reviews

Zippia Official Logo

3.0

Zippia UserNovember 2020

3.0

Zippia Official LogoZippia UserNovember 2020

What Do You Like About Working There?

Working from home.

What DON'T You Like About Working There?

No communication. Your position can be changed, hours, everything with no warning.
Zippia Official Logo

4.0

Zippia UserFebruary 2020

4.0

Zippia Official LogoZippia UserFebruary 2020

What Do You Like About Working There?

Working from home. I enjoyed not having a daily commute.

What DON'T You Like About Working There?

It can be stressful. Sometimes the call volume could be stressful.

What Are Your Favorite Benefits/Perks?

Working from home. I enjoyed not having a daily commute.
Zippia Official Logo

4.0

Zippia UserMay 2019

4.0

Zippia Official LogoZippia UserMay 2019

What Do You Like About Working There?

TTEC cares about people. Having worked with TTEC I was able to further grow my skill set to help the next company and one day come back to work for corporate.
Zippia Official Logo

2.0

Zippia UserMay 2019

2.0

Zippia Official LogoZippia UserMay 2019

What Do You Like About Working There?

Business to business sales

What DON'T You Like About Working There?

In house politics work against sales reps

What Are Your Favorite Benefits/Perks?

Location I.E. Close to home
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The Team At Teletech Holdings

Key People

    Kenneth Tuchman (CEO)

Teletech Holdings Company Rankings

Teletech Holdings is ranked #48 on the Best Technology Companies to Work For in Colorado list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Teletech Holdings Salaries

How much does Teletech Holdings pay?
The national average salary for a Teletech Holdings employee in the United States is $26,085 per year. Employees in the top 10 percent can make over $42,000 per year, while employees at the bottom 10 percent earn less than $16,000 per year.
7.9
Salary Score
Average Employee Earnings

Teletech Holdings Salaries By Job Title

While the average employee salary at Teletech Holdings is $26,085, there is a big variation in pay depending on the role. Some of the positions that earn high wages at Teletech Holdings include quality assurance specialist, team leader, supervisor, and account manager. A typical quality assurance specialist salary at Teletech Holdings is $82,051. Other roles at Teletech Holdings include customer service representative and call center representative. A customer service representative at Teletech Holdings earns an average yearly salary of $23,855.
Job Title
Title
ascdesc
Average Salarydesc
Quality Assurance Specialist
Salary Range73k - 92k$82k$82,051
Team Leader
Salary Range61k - 89k$74k$74,041
Supervisor
Salary Range55k - 79k$67k$66,865
Account Manager
Salary Range48k - 65k$56k$56,432
Recruiter
Salary Range38k - 48k$43k$43,207
Technical Support Technician
Salary Range39k - 44k$42k$41,542
Technical Support Specialist
Salary Range34k - 39k$37k$36,773
Trainer
Salary Range25k - 34k$30k$29,756
Cashier
Salary Range24k - 25k$25k$24,924
Call Center Agent
Salary Range24k - 25k$25k$24,888
$22k
$92k

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Teletech Holdings Careers

On average, employees at Teletech Holdings stay with the company for 2.4 years. Employees most commonly join Teletech Holdings after leaving Walmart. When they leave Teletech Holdings, they most frequently get their next job at Walmart.

Average Length of Employment

2.4 years

Top Employers Before Teletech Holdings

25.6 %
4.3 %

Top Employers After Teletech Holdings

19.7 %
7.2 %

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Teletech Holdings Employee Demographics

9.7
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Teletech Holdings Employees Education

Of the 48,000 employees at Teletech Holdings, 23.5% attended West Virginia University. Employees at Teletech Holdings most frequently majored in Business, and most employees’ highest level of education is a Certificate.

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Teletech Holdings Employee Political Affiliation

Teletech Holdings employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Teletech Holdings employee was by Kenneth Tuchman. Kenneth Tuchman donated $64,360 to the Democratic Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
Kenneth TuchmanChief Executive Officer
Chief Executive Officer
Democratic Party
$64,360Democratic Party
James BarlettVice Chairperson
Vice Chairperson
Democratic Party
$14,800Democratic Party
Ken TuchmanChief Executive Officer
Chief Executive Officer
Republican Party
$10,000Republican Party
Ruth LipperDirector
Director
Republican Party
$5,300Republican Party
Daniel KahnTelecommunications Consultant
Telecommunications Consultant
Democratic Party
$5,260Democratic Party
Michael LeibowitzChief Executive Officer
Chief Executive Officer
Democratic Party
$4,150Democratic Party
James BartlettVice Chairperson
Vice Chairperson
Republican Party
$2,500Republican Party
Michael HallConsultant
Consultant
Democratic Party
$2,400Democratic Party
Russ SmithVice President Of Global Operations
Vice President Of Global Operations
Republican Party
$1,960Republican Party
Holly BrownLicensed Agent
Licensed Agent
Republican Party
$1,625Republican Party
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Teletech Holdings Employment Videos

Teletech Holdings Financial Performance

6.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1982

Organization type

Public

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Teletech Holdings Competitors

Some of the competitors of Teletech Holdings are OceanX, Synergy Solution, and Xerox. The average salaries at OceanX rank the highest, with their employees earning an average salary of $73,633 per year. The employees at Synergy Solution earn an average yearly salary of $39,281 per year, and the salaries at Xerox average $38,062 per year.
Companydesc
Average Salarydesc
OceanX
Salary Range54k - 99k$74k$73,633
Synergy Solution
Salary Range28k - 55k$39k$39,281
Xerox
Salary Range26k - 54k$38k$38,062
PRC
Salary Range22k - 45k$32k$32,395
The Customer Company
Salary Range22k - 45k$32k$31,806
Agero
Salary Range19k - 47k$31k$30,663
Telvista
Salary Range22k - 41k$30k$30,421
Data Control Group
Salary Range21k - 41k$30k$30,165
Focus Services
Salary Range21k - 40k$30k$29,673

Connextions

Salary Range20k - 42k$30k$29,568
$19k
$99k

Frequently Asked Questions about Teletech Holdings

When was Teletech Holdings founded?

Teletech Holdings was founded in 1982.

How many Employees does Teletech Holdings have?

Teletech Holdings has 48,000 employees.

How much money does Teletech Holdings make?

Teletech Holdings generates $1.3B in revenue.

What industry is Teletech Holdings in?

Teletech Holdings is in the technology industry.

What is Teletech Holdings's mission?

Teletech Holdings's mission statement is "To provide our customers unique, innovative and high quality products and solutions, and to support our partners and customers to realize their vision by using our products and rich experience."

What type of company is Teletech Holdings?

Teletech Holdings is a public company.

Who are Teletech Holdings's competitors?

Teletech Holdings competitors include Sykes Enterprises, Teleperformance, Alorica, Xerox, Aegis Communications Group, Afni, The Results Companies, GCS Agents, Connextions, Morley Companies, American Customer Care, PRC, Synergy Solution, Agero, Agility Marketing, OceanX, Focus Services, Telvista, Data Control Group, The Customer Company.

Who works at Teletech Holdings?

Kenneth Tuchman (CEO)

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Updated October 27, 2021

Zippia gives an in-depth look into the details of Teletech Holdings, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Teletech Holdings. The employee data is based on information from people who have self-reported their past or current employments at Teletech Holdings. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Teletech Holdings and its employees or that of Zippia.

Teletech Holdings may also be known as or be related to TELETECH HLDGS INC, TTEC, TTEC Holdings Inc, TeleTech Holdings Inc, Teletech Holdings Inc and Tele-Tech.