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TeleTracking jobs - 74 jobs

  • Client Manager

    Teletracking Technologies 4.0company rating

    Remote Teletracking Technologies job

    About The Role… The Client Manager serves as the primary, non-clinical relationship manager for named health system clients, and is responsible for retention / renewal, and contract management. The Client Manager collaborates with the Director, Business Development (DBD) and / or the Director, Strategic Accounts (DSA) to develop opportunities and sell new solutions to existing clients and prospects. The role will leverage support from Client Success, Clinical Center of Excellence, services, finance, product and legal teams to help drive outcomes and increase client satisfaction. They will manage and amend documentation (Order Forms, TSLA, BAA, SOW) with the help of the respective internal stakeholders to be presented to clients/prospects. Responsible for maintaining current and accurate forecasts in Salesforce and assisting the DBDs and DSAs with account plan updates in our systems. The role will also works with the account team to prepare and deliver Quarterly Reviews to key clients. This position requires up to 25% travel. What You'll Do… Work closely with DBDs and DSAs to execute renewals and sell new solutions. Improving the client's utilization and outcomes by developing and delivering Client Business Reviews with the account team. Develops deeper company, product and process knowledge through partnership with TeleTracking learning and education groups. Keeps track of relevant opportunities and activity through Salesforce and other internal software and systems. Primary, non-clinical relationship manager for named health system clients What We Look For… 3+ years of experience working in the healthcare market (preferred) 2+ years of Sales, Account Management, and/or Client Success experience. 2+ years of software sales experience (preferred) Passionate about business results and quality, with a strong sense of accountability, metrics and ownership. Strategic thinker with the ability to grasp tactical details. Strong verbal and written communication skills. Proven ability to build relationships, influence and collaborate with both internal and external stakeholders. Ability to manage multiple tasks and effectively prioritize conflicting assignments with minimal supervision. Understanding of contract management and negotiation process. Proficiency with Salesforce Education Bachelor's degree required About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
    $75k-109k yearly est. Auto-Apply 60d+ ago
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  • Director, Product Management - Ambulatory

    Teletracking Technologies 4.0company rating

    Remote Teletracking Technologies job

    About The Role… This director level role is responsible for building and leading a team that is responsible for a portfolio of emerging ideas and products focused on ambulatory healthcare solutions for health systems. Solutions will initially breakdown into three key areas: Schedule Management, Referral Management and Panel Management, all in support of helping a health system maintain network integrity. Areas of responsibility will largely revolve around new product research and development and business model formulation. Reporting to the VP of Product Management, this position requires a broad strategic perspective and experience, combined with the ability to lead through influence and work with designated cross-functional team members to establish viability and become transformative or exit via various strategies What You'll Do… Lead a team of cross-functional professionals, product managers, product owners, designers and clinical subject matter experts to provide strategic direction, coach on critical aspects of early-stage ideation. Communications and planning with a focus on rapid execution, clear communication and creation of a learning culture. Serve as a member of the Product Leadership Team. Partner with other key stakeholders (customers, engineering, market research and designated commercial lead(s) to define and execute key processes and metrics that ensure a high performing and measurable environment for immature products that require rapid and flexible execution. Cultivate a strategic roadmap that reflects market needs, TeleTracking capabilities, competitive positioning, and customer value. Articulate and align the key stakeholders around the value proposition and TeleTracking's right to win, including building appropriate proposals and business cases as needed. Recommend and participate in build/buy/partner analyses to address key market opportunities. Work cross-functionally to ensure that other key stakeholders are involved in the creation and aligned with the direction of the solution. Ensure key milestones and targets are completed with adequate detail to determine viability. Lead market analysis and voice of customer activities. Engage current and potential customers in contributing to the strategic vision of the solution line. Support the commercial efforts of the organization, including defining commercialization strategies. Monitor and help ensure adequate momentum is built to achieve targeted revenue levels that warrant adoption in the broader portfolio. Manage solution line budgets and financial targets to pre-defined mileposts and develop strategies to ensure success. Develop investment recommendations for the solution line, including internal development investment, or buy/partner strategies. Create and advance business cases for new initiatives within the solution line and across the portfolio What We Look For… Experience: 10+ years as a software product manager. 5+ years in a leadership role, managing direct reports. 5+ years of executive reporting and presentations to C-Suites. 5 + years assessing new business opportunities for a software product company. Skills: Proven ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs. Ability to lead teams through direct management as well as through cross-functional influence. Excellent written and verbal communication skills plus the ability to explain advanced concepts to audiences of varying levels. Ability to facilitate meetings with diverse and - sometime - conflicting perspectives. Experience with challenging current thinking and brining others along to implement new ideas to improve business results. Education: Bachelor's degree in computer science/engineering or business administration or related field. (Required) Master's degree in computer science/engineering or business administration or related field. (Preferred) Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
    $118k-164k yearly est. Auto-Apply 60d+ ago
  • Sr. Field Events Marketing Specialist

    Sailpoint 4.7company rating

    Remote job

    About the Role: We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences. As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success. Key Responsibilities: Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution. Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact. End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences. Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams. Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations. Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs. Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines. Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience. Success Factors: Field events and tradeshows delivered on time, within scope, and on budget Achievement of event-specific KPIs and measurable business outcomes High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors Demonstrable ROI and impact of field events on campaign and pipeline goals Effective strategic positioning at targeted industry tradeshows and conferences Minimum Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience 4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences. Proven track record of delivering successful field events and activations Excellent strategic thinking, project management, interpersonal, communication and presentation skills Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc. Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc. Strong data analysis skills, with the ability to report on event success and derive actionable recommendations Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments. Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team Ability and willingness to travel (25%-30%) for event coordination and execution Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $95,700 - $136,700 - $177,700 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $95.7k-136.7k yearly Auto-Apply 11d ago
  • RVP Sales Metro NYC

    Sailpoint 4.7company rating

    Remote job

    SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row. The role: We are seeking a Senior Sales Leader - Enterprise to sell our Identity Security Solution. We are searching for a Leader of our Enteprrise organisation. This will include both direct management of the strategic sales team and matrix leadership of the associated supporting functions. This position is responsible for managing a team of sales professionals who sell to end users directly and leverage the support of our influential channel partners in selling our market leading IGA Solution Suite. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organisation's enterprise security. The position requires someone with a successful track record of leading sales teams within high growth SaaS or Cyber-sec organisations, and ideally someone who has lead sales during a transition from on-prem to SaaS. Our sales managers bring structure and rigour to all aspects of the sales process including pipeline and forecasting whilst also acting as inspirational leader to their teams. The path to success: The activities of first few months are critical to creating the desired impact and acceleration of the business within your region. 1-month milestones: First month is likely to be more internally focused. Approach onboarding sessions with a clear plan to maximize their value and ensure you gain the necessary insights. Evaluate the status quo within your reporting structure, consisting of detailed analysis of People; Process; Cadence; Structure. Work with Talent Acquisition to identify candidates for any open requisitions and develop a plan/pipeline to address any potential backfill requisitions. Coordinate meetings with key leadership and relevant peers, ensuring thorough preparation to maximize their value Engage with and establish relationships with key supporting functions beyond your immediate reporting structure. Familiarize yourself with our products, success stories, and key differentiators. You should be confident in articulating the SailPoint value proposition Passed “1st Mate” enablement badge. 2-month milestones: During your second month your focus should begin to move beyond your immediate team: Evaluate the status quo within the non-direct support structure, consisting of detailed analysis of People; Process; Cadence; Structure. Evaluate the status quo within your install base, your target Customers & your Partners. Begin to arrange meetings with Customers & Partners Evaluate the quality of the pipeline & the forecasting process, looking for immediate and long-term opportunities for improvement. 3-month milestones: Develop a 12-month plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals. Present the business plan to your manager & the region-specific Leadership Team Identify the first of any new hires that you intend to make and have start dates confirmed. Develop plans with marketing and the partner team to show the white space opportunities in your existing customers + potential new logo opportunities + identify potential customers with compliance/governance requirements and/or business drivers requiring an IGA solution. Passed “Sailing Master” and “Quarter Master” enablement badges. 6-month milestones: Develop a 3-year plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals. Your People; Process; Cadence; Structure should have been adjusted & refined to support your plan. Ability to demonstrate where you have already moved the needle and the improvement of process and/or results in relation to these four areas of focus. Acquired “Captain” enablement badge. 12-month milestones: By the end of your first year, you should be on track with established plans and have built a strong foundation for sustained growth. At this stage, you should refine and update your three-year plan based on your current position. Reassess and enhance the People, Process, Cadence, and Structure-both direct and indirect-to ensure continued alignment with overall goals and the ability to execute effectively. Maintain rigor within the forecasting process, ensuring ongoing accuracy and reliability in projections. Collaborate with marketing and the partner team to identify white-space opportunities within existing accounts, uncover potential new customer prospects, new logo opportunities, and pinpoint organizations with compliance, governance, or business drivers necessitating an IGA solution. Ensure that pipeline is 3x quota. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $103,900 - $148,400 - $192,900 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $103.9k-148.4k yearly Auto-Apply 9d ago
  • Oracle HCM Payroll Manager ( Functional SME )

    Rimini Street 4.8company rating

    Remote job

    , Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP, and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit ********************* and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. Position Summary The primary responsibility of the Oracle EBS HR Payroll BA within in our Global Product Development Group, is to ensure that our customer's Oracle EBS HR/Payroll Business Analyst (BA) Oracle EBS systems are kept compliant with the various Tax and Regulatory legal requirements published by agencies and governments globally. Business Analysts marry in-depth product expertise with the latest tax and regulatory changes to produce system impact specifications and test strategies for Development & Quality Assurance. The position will follow each tax and regulatory change from discovery through successful translation into an application update. This role is vital in providing high quality deliverables to our clients and keeping their mission critical enterprise applications in compliance. Essential Duties & Responsibilities The primary duties and responsibilities of the Oracle HCM Payroll Manager (Functional SME ) include: Strong ability to conduct Functional Analysis of the Oracle HCM Payroll legislative changes published to determine business and functional impacts on customer base. Design and development of business requirements, functional specifications, test plans and, installation and delivery documents In-depth knowledge of Oracle HCM HR/Payroll applications across multiple releases. This includes business process functional knowledge and detailed configuration and settings of EBS technologies as it relates to HR/Payroll. Must be able to run and troubleshoot payrolls. Must have Year-end Process experience. Familiarity with federal and state W2, W4, PFML, SUI/SIT reporting and EEO for US Payrolls Familiarity with Canadian Payroll a plus. XML reporting familiarity Create and execute test plans, debug as necessary and document results. Support of delivered solutions as required. Active participation in a team environment that utilizes a collaborative Agile design process and JIRA familiarity. Liaison with Development and Quality Assurance teams Familiarity with EBS Financials a plus, (1099 and Depreciation) Minimal Qualifications 7-10 Years of Oracle HCM Payroll experience with HR/Payroll as primary duties and background Is a US HR/Payroll Subject Matter Expert Excellent written, oral, and interpersonal skills Proven ability to manage multiple payroll tasks concurrently. Location Remote - U.S. Desired Qualifications Leader for global EBS implementation who oversaw quality of design, documentation, delivery, and support of EBS HR/Payroll system. Track record of successful support of EBS HR/Payroll and Financials Knowledge of Vertex and ADP software Experience supporting and delivering year-end system updates. Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini's target pay for each position is available upon request during the applicant's Interview process. The general salary range for this type of role is 103k - 129k depending on skills and experience. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ******************************************** Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit *************************** Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
    $79k-108k yearly est. Auto-Apply 60d+ ago
  • Support Engineer, SAP

    Rimini Street 4.8company rating

    Remote job

    , Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, management and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit ********************* and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Support Engineer, SAP, ECP, Payroll. Qualified candidates can work remotely from anywhere within the US. The role will report directly to the Regional Manager. Position Summary The role of the Support Engineer, SAP, ECP, Payroll is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, SAP, ECP, Payroll, requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments. Essential Duties & Responsibilities Responsible for the functional implementation of change requests and/or support of services for SAP throughout the project lifecycle, including planning and design phases, requirements, estimating, configuration, testing and deployment with minimal supervision. Develop working relationships with other members of the support delivery team, management, and external clients to deliver enhancements and daily support effectively. Has targeted conversations with client in area(s) of focus and provides consultative advice and recommendations, to influence client decisions, applying Alight Point of View and best practice learnings. Participate in or project management internal initiatives that impact the domain or our consulting methodology, such as identifying and incorporating process improvements to our consulting methodology, documenting best practices, building, and refining functional/technical collateral, etc. Provide SuccessFactors Employee Central Payroll support Experience SAP: at least (7) years (Required) Payroll: at least (7) years (Required) HCM Consulting: at least (7) years (Required) Minimum (4) years of SuccessFactors experience Skills In depth knowledge and understanding of HR, payroll, tax, accounting project management, BSI tax processing, TUBS implementation. Understanding of regulatory and legislative guidelines desired. Strong computer skills with current technical knowledge in CPI integration, PTP, BSI integration and EC/ECP integration Ability to work in a fast-paced environment and to adapt to frequent change. Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate. Excellent oral and written communication skills. Demonstrated initiative and curiosity to build skills in other areas. Ability to consult with clients/client teams on the related technology and functional area offering thought leadership, best practices, and configuration options. Advanced knowledge and understanding of best practices and service delivery models. BSI TUBs & HRSPs analysis; application and testing Support experience in SAP HR modules - Personnel Administration, Payroll, Benefits, Compensation Management, and Time management. On cycle payrolls & Off cycle payrolls. Payroll issues resolution with quick turn around Experience with configuration of Wage types, Payment models, Priorities and Arrears, Tax Models, Holiday Calendars, Work Schedules, Payroll and Time Schemas and Rules, Benefits integration with Payroll HRSP & BSI TUBs application/maintenance including tax and regulatory changes. Experience with configuration and generation of tax reports, including W2s. HR Forms (PE51) configuration experience Education & Certification Bachelor's degree and/or an extensive professional work experience in SAP payroll SAP certification in payroll desirable Location Remote - US Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini's target pay for each position is available upon request during the applicant's Interview process. The general salary range for this type of role is 120k - 190k depending on skills and experience. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ******************************************** Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit *************************** Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
    $66k-91k yearly est. Auto-Apply 18d ago
  • Lead Technical Account Manager

    Nice 4.9company rating

    Remote job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? After key customers have purchased and are implementing our products, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NiCE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the customer from that point forward to ensure their success. Our TAMs are seasoned account management and technical resolution professionals who are at the top of their field and are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The Lead TAM is a deeply experienced and expert account management professional, responsible for resolving the most complex problems and providing excellent technical and customer service to specific key accounts. TAM will help customers overcome issues that arise, succeed in their business using our technology and services, expand their usage of our products, be a reference to prospective customers, and be a long-term and loyal customer. The accounts assigned are generally our largest, most complex, and challenging customers. How will you make an impact? Take ownership of the customer relationship for key CX customers and become their advocate within CX, engaging before go-live and working closely with customers to ensure their success. Resolve the most complex problems and provide excellent technical and customer service to specific key accounts, including resolving technically and emotionally challenging and high-stakes issues. Exemplify an effective and productive relationship with assigned accounts, holding regular discussions to review open issues, understand their contact center and business, ensure CX solutions meet their needs, and become a trusted partner and advisor. Ensure all technical challenges, issues, cases, and requests are handled properly and within SLA targets by partnering with Technical Support, Professional Services, Product Management, and Engineering. Be accountable for customer satisfaction, retention, and referenceability for all assigned accounts. Have you got what it takes? 10 years in a Technical/Service role in software, telecommunications or in customer service, call/contact center and/or service delivery Demonstrated technical problem solving proficiency Excellent analytical and advanced troubleshooting skills with end-users/customers Working technical knowledge of contact center software/design/functionality Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport You will have an advantage if you also have: TCP/IP networking knowledge and VoIP technology exposure Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48 Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP) Understanding of basic scripting fundamentals Solid understanding of TCP/IP and internet fundamentals Extensive software, telecommunications and IP Telephony Experience using SIP signaling Competent in database and SQL concepts and scripting Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $85k-120k yearly est. Auto-Apply 1d ago
  • Enterprise Account Executive Colorado

    Sailpoint 4.7company rating

    Remote job

    Our sales crew tackles their goals through a variety of roles and functions including strategy, data analysis, hiring and training, forecasting, territory design, and sales process optimization. This team is a core piece of the company's success and uses their soft skills and powers of persuasion to help communicate ideas to customers and prospective clients. On this crew you will bring your skills and innovative ideas to the table, and help us create an environment that will continue to attract the most talented professionals in the sales industry. We are seeking an experienced, highly motivated sales professional to manage a sales region. This position is responsible to sell to and support both end users and channel partners, leveraging all routes to market. The Sales Executive will sell our marketing leading Identity Management solutions by gaining a thorough understanding of the client's business and the industry in which they compete, the corresponding IT initiatives, identifying needs which the company can help resolve, developing compelling business value proposals for our solutions and ultimately closing business. The Sales Executive will also develop and maintain trusted relationships with senior level decision makers and other key buyers within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests. Develop business plans, which align to the assigned geographic and business needs. Engage and work with business partners where appropriate. Collaborate with Marketing to develop and execute marketing plans through/with end users and partners. Follow-up on all leads supplied and ensure internal systems are updated. Marshal and lead the appropriate technical resources to demonstrate SailPoints' advantages to the customer. Follow-up with clients and work with Sailpoint post-sale account managers to ensure consistent and ongoing coverage of account including new sales opportunities. Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations and the closing process. Develop and maintain a deep understanding of the territory including the customers, the prospects, the partners, the influencer's, and the competitors. Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customer service' attitude and demonstrate the company's Core Values. Coordinate, plan, and schedule sales support functions with Technical Sales staff. Demonstrate the ability to create and manage conversations at all business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect. Partner Focus: Act in ways that demonstrate partner focus and satisfaction by building effective relationships with partners, identifying, meeting and exceeding partner expectations, and by treating partners with dignity and respect. Territory Management: Manage territory, considering each and all accounts collectively; establish accurate plans and forecasts; prioritize efforts; generate short term results while holding a long-term perspective to maximize overall territory viability. Effective Communication: Deliver oral and written communications that are impactful and persuasive with their intended audience. Industry Knowledge: In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc. Effective Selling: Utilize solutions-oriented, systematic approach to selling, leverage mastery of sales best practices and SailPoint's sales methodology. Business Acumen: Understand key aspects of business, e.g., business models and competitive positioning; also understand how business operates, including role of structure, systems, and processes; can speak in business language when applying professional expertise. Financial Acumen: Use financial analysis to make decisions, evaluate opportunities and choices; know how financial decisions impact business success Education: Bachelor's degree or global equivalent in an IT, business or sales related field. Travel: Business travel of approximately 50 percent yearly is expected for this position. Experience Requirements: - 5 years of Business to Business sales experience, with 3 years in the Identity Management or Security Industries - Proven results in a quota-oriented sales environment and an understanding of technology and technological innovations - Requires demonstrated knowledge of the market and strong technical knowledge preferred. Must have the ability to deliver business value to the account and build on customer relationships. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $61,900 - $88,400 - $114,900 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $61.9k-88.4k yearly Auto-Apply 29d ago
  • Advisory Solutions Consultant

    Sailpoint 4.7company rating

    Remote job

    Advisory Solution Consultant SailPoint is seeking a Healthcare Advisory Solution Consultant (pre-sales Solution Engineer) to support the Northeast US sales region for strategic accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint's growth objectives. Responsibilities: Actively participate in the sales process and work closely with the direct and channel sales teams Discover and understand customer requirements and align our solutions to those requirements Present SailPoint business functions, value, and competitive differences Provide product demonstrations to prospective customers Assist in developing RFP responses in coordination with our RFP response team Participate in onsite and remote Proof of Concept evaluations Provide feedback to Product Management on product enhancements Requirements: 5+ years of professional experience as a pre-sales technical resource in an enterprise software company 3+ years working with Identity, Governance, and Access Management solutions Excellent written and verbal communication skills A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories, is required Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable Within the first 4 months you will: Learn the IGA and Identity Management space Participate in demos best practices training, presentation skills training, negotiation, Handle initial demos and discussions in IGA Attend Revenue Onboarding for a deep dive into Challenger Sales training Hone technical discovery skills through SE Scrum groups Pitch to Account Executives (AEs) to master messaging and build relationships Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners Coordinate with AEs before and after client calls, tying what is presented back to business value Within 6 months to 1 year, you will: Contribute to building new technical collateral for organization-wide use Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA Speak at national or regional conferences and meet ups Proactively network and build your own personal brand Articulate the business value of SailPoint as a strategic sale Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business Be fluent in the language of IGA Location: Residence in the Northeast United States is required We anticipate 25-40% travel and flexibility to travel within the US will be necessary. Education: BA/BS or global equivalent; 8 years of related experience Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $167,020 - $217,140 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $116.9k-167k yearly Auto-Apply 1d ago
  • Support Engineer, Oracle Technology (Archive Product Line)

    Rimini Street 4.8company rating

    Remote job

    , Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, management and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit ********************* and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a skilled and motivated Support Engineer, Oracle Technology (Archive Product Line) to join our team that support our clients across the North American region (NAMER Theater). This is a remote position open to candidates located anywhere within the United States. The successful candidate will report directly to the Director, Oracle Archiving. Position Summary This position is responsible for working with our onboarding teams and scoping for all new Rimini Street Clients for Oracle Technology product lines. This position will review each new Client's licensed covered products, using standard processes to help new clients build an archive scoping roadmap document, and then provide detailed instructions for downloading activities. The Client is responsible for remaining in compliance and interpreting all licensing requirements, and for approving and owning the archive scope to be downloaded. To be a successful candidate the applicant will need to be focused and meticulous. Flexible working hours are offered and will be an expectation from any successful candidate. Along with being detail orientated the successful candidate in this role will need to demonstrate good customer management and liaison skills and be able to lead mini archiving projects from start to finish. Essential Duties & Responsibilities Provide in-depth technical knowledge and understanding of Oracle technology concepts. Including software patching, maintenance, upgrading and installation methodologies by the vendor, to provide a comprehensive archive that is used by the Client and the Rimini Street Global Application Support team Understand and work with clients to define production and future environments for key areas such as Database, Developer Tools, Oracle Technology/Middleware and preferably including knowledge of patch structure of said products Strong client facing skills with a leadership background Have strong skills with Oracle E-Business Suite, Fusion Middleware, JDE or Siebel Enthusiastic and focused Ability to run and lead conference calls with customers. Create and present to the client the archive document, as the archiving Expert during scoping sessions, with the ability to confidently answer archive related questions from the client technical and financial teams. Provide a detailed instruction guide to download software patches and media by release and platform for key areas listed above. Responsible for the improvement, growth and evolution of the archive process, including process documentation, best practices, tracking, and scoping. Work closely with Archive QA team members and Archive Team lead. Work closely with Account Managers who work with the client to gather scoping documentation and arrange scope meetings. Track the status of numerous clients in the scoping process and report progress back to the Application Support leadership. Work closely with the Archiving Services team who perform the approved downloading tasks and use some automated tools for validation. Validate the archive for overall completeness. Work closely with the Onboarding, EBS, JDE, Siebel and Technology teams to nominate developer tools clients will need installed to support the production environment now and, in the future, Primary contact for internal teams and the Client for questions and direction that arise during the onboarding and archiving process. Review and understand commercial agreements and provide coaching to sales, onboarding and other teams on archive related requirements Additional Duties & Responsibilities Liaise and work with other product line experts from the above mentioned product lines Contribute to the support service which is running 24x7x365, this will require the ability to work flexible hours and monitoring email regularly outside standard business hours Communicate effectively across various organizations within Rimini Street (e.g., sales, client on-boarding, development & QA, support, etc.) Be committed to excellence and high quality standards (Other job related duties and responsibilities may be assigned from time to time.) Experience 5+ years relevant experience with technical experience working with Oracle products (Oracle E-Business Suite (EBS), Oracle Middleware, Oracle Database), with knowledge of maintenance/patching mechanics for ERP architecture including Database and Middleware (Internet Application Server, WebLogic Server, Fusion Middleware). Understanding installation and/or usage of common developer tools, such as Developer Suite, Business Intelligence, or JDeveloper would be an advantage Experience with other products such as JDE, Siebel, Microsoft SQL, IBM DB2, VMware or SAP Sybase is a plus. Additional languages such as Russian, Korean, Chinese, Japanese added advantage. Skills Excellent interpersonal, presentation and communication skills Passionate focus on customer support and the ability to build long term, successful working relationships with Clients Good knowledge of Oracle products Good knowledge of Oracle development tools and deployment methodologies Good verbal and good written English communication skills Attention to detail and the ability to learn quickly Extreme focus on Client satisfaction Ability to work calmly and professionally in high pressure situations The ability to work remotely from a home-based office in a virtual environment Desired Qualifications A consulting background, while not mandatory, would be useful. Project management related skills are highly desired. Experience supporting a major Oracle ERP like Siebel, JD Edwards, eBusiness Suite, or Fusion Middleware Components, OBIEE & Application Integration Architecture (AIA), while not mandatory, would be useful Education Bachelor Degree in Computer Science or related field or equivalent experience Location Remote US. Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini's target pay for each position is available upon request during the applicant's Interview process. The general salary range for this type of role is 95k - 140k depending on skills and experience. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ******************************************** Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit *************************** Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
    $81k-115k yearly est. Auto-Apply 18d ago
  • Director/VP, Demand Programs (Sales Programs)

    Sailpoint 4.7company rating

    Austin, PA job

    Head of Demand Programs SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forrester and KuppingerCole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row. The Head of Demand Programs will report to our Chief Commercial Officer. The focus of this role is to drive revenue performance and sales productivity at scale for our business on a global basis. This team will work cross-functionally with sales leaders, field sales, sales strategy, sales enablement, data science, product marketing, and demand generation teams to design and execute programs to drive pipeline and revenue. This leader will bring a data-driven approach to optimizing sales processes and program effectiveness, identifying gaps and opportunities to increase win rates, shorten sales cycles, and improve forecast accuracy. Responsibilities: Lead the development of scalable sales demand generation programs, from go-to-market programs to performance management frameworks, ensuring alignment across regions and segments. Deliver measurable improvements in sales effectiveness, forecasting accuracy, and pipeline generation. Align sales demand generation programs with corporate goals, ensuring initiatives are directly tied to revenue targets, growth priorities, and market positioning. Build data-driven frameworks for headcount planning, forecasting, and performance measurement. Develop scalable processes to support consistent sales execution across regions and business units. Collaborate with product, go-to-market, marketing, engineering, finance, and customer success teams to implement sales demand generation programs. Drive accountability for strategic objectives and outcomes, ensuring execution and impact across the organization. Build and lead a high-performing Demand Programs team, fostering a culture of strategic thinking and continuous improvement. Qualifications & Experience: 15+ years of progressive experience in sales demand programs and sales strategy, with leadership roles in the SaaS industry. Track record of implementing sales demand programs which achieve scalable revenue and profitability gains. Prior success building and leading teams to true impact measurement and pipeline dynamics. Reputation for improving operational efficiency at scale. Exceptional communication and presentation skills, with experience influencing C-suite executives and other senior leaders. Deep understanding of SaaS business models, value drivers, and competitive landscapes. Experience managing and developing high-performing teams, including senior individual contributors and managers. Proficiency in strategic tools including Excel, PowerPoint, and other analytics platforms. Collaborative spirit with the ability to have a real impact on SailPoint. Travel: Travel required as per business needs. SailPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $181,100 - $258,700 - $336,300 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
    $181.1k-258.7k yearly Auto-Apply 60d+ ago
  • Senior Professional Services Engineer

    Nice 4.9company rating

    Remote job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Professional Service Engineer role is an essential part of the NICE Services Organization. This role handles all aspects of data integration and deploying NICE's large-scale customer interaction analytics solutions. The person in this role will have extensive data integration experience, firsthand technical implementation experience and seeks to improve the current processes. The person in this role must be a simplifier, who removes roadblocks for their own team and for customers by showcasing collaborative communication, creative solutions, and extensive use of automation wherever possible. The internal and customer facing Professional Service Engineer provides an integrative role across several teams at NICE, including software engineering, IT & Security, deployment services, business services and product management. The role is very hands-on with heavy doses of data modeling, design, implementation, and analysis. This is an exciting opportunity to play an important role in a successful, enterprise software company. NICE employees are highly motivated, self-starters who thrive on achieving success after success for our customers. NICE's products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. To be effective with NICE's customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. How will you make an impact? Review design and implementation of integration projects by peers Leads and participates in the data integration, solution implementation and maintenance of large-scale Nexidia deployments Integrate Nexidia applications with backend enterprise systems using ETL, SQL, XML, and scripting languages Specifies best practices and standards to be used in Nexidia deployments Develops systems specifications through requirements gathering, research, analysis and direct contact with business units Assesses development/test strategies to ensure that a maximally robust design is developed Assists in the development and management of detailed project plans, monitors progress and provides regular project status to appropriate management teams Acts as technical consultant to project managers and business Subject Matter Experts Works with vendors and colleagues to develop and implement solutions to specific problems or to meet specific objectives Follow the development and maintenance of technical documentation and documentation standards for Nexidia enterprise systems Have you got what it takes? 4-10+ years of ETL experience In-depth knowledge of MSSQL concepts along with competency in SQL DBA activities like query optimization, indexes, performance troubleshooting Knowledge with networking concepts with regards to file share protocols, encryption of files, connectivity across domains Strong analytical and problem-solving capabilities to troubleshoot software and data inconsistencies Proven track record in delivery of large enterprise data oriented projects Client-friendly, good interpersonal and excellent written and verbal communication skills Worked with ETL and knowledge of ETL tools (DataStage, Informatica, Ab Initio, etc) is an advantage Excellent organizational skills, ability to set own task lists and time lines XML, ETL, Java, Python SQL Server Familiarity with Salesforce CRM APIs and integration Experience as a Software Developer Experience with implementing and managing data warehouses Experience with Business Intelligence and reporting solutions is an advantage This is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: Reporting into: Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $87k-126k yearly est. Auto-Apply 60d+ ago
  • Principal Software Engineer (AI, PHP, Python, React)

    Nice 4.9company rating

    Remote job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Overview As a Principal Software Engineer, you will play a critical role in building and evolving Verse's client-facing products and internal platforms that power a premium, white-glove customer experience. You will help shape the technical direction of the product by designing scalable, API-first systems, shipping high-quality production code, and contributing to our conversational AI platform. This role is ideal for an engineer who thrives in modern cloud environments, thinks in systems, and balances speed with long-term maintainability. What You'll Do Partner closely with Product, Design, and Engineering to shape product strategy, scope, and technical execution Design and build API-first, cloud-native services that integrate with web clients, internal tools, and external partners Own projects end-to-end: architecture, implementation, testing, deployment, monitoring, and iteration Develop and maintain scalable, distributed systems with a focus on performance, reliability, and security Contribute to the evolution of our conversational AI platform, including messaging pipelines, integrations, and data flows Write clean, testable, well-documented code while raising engineering standards through reviews and technical leadership Continuously improve development workflows, CI/CD pipelines, and operational excellence Identify and resolve performance bottlenecks across application, database, and infrastructure layers What We're Looking For Core Experience Bachelor's degree in Computer Science or a related technical field 8+ years of professional software engineering experience building production systems Strong experience with modern web development: RESTful APIs, relational databases, CI/CD, background jobs, and event-driven systems Proficiency in at least one modern programming language with solid object-oriented and/or functional design principles Technical Depth Hands-on experience with modern backend and frontend technologies such as: Backend: Laravel, Express, Serverless, Python, PHP, TypeScript Frontend: React, modern JavaScript/ES6+ Strong understanding of software architecture patterns, system design, and best practices for large-scale applications Experience building and operating systems on AWS, including services such as: S3, SQS, SNS, SES, Step Functions, RDS, EC2, Kinesis, Lambda Familiarity with distributed systems, messaging queues, and asynchronous processing Working knowledge of testing strategies, linters, package management, and CI pipelines AI & Data Awareness Practical understanding of machine learning concepts and how they apply to real-world products Experience integrating AI-powered features or working with data-driven systems is a strong plus How You Work Comfortable operating full-stack, from front-end user experiences to backend business logic and database optimization Strong judgment when balancing rapid iteration with code quality, scalability, and maintainability Ownership mindset with the ability to prioritize work based on impact and business value Analytical problem solver with strong critical thinking and technical decision-making skills Clear, concise communicator who collaborates effectively across teams Thrives in a fast-paced, entrepreneurial environment with a bias toward action Nice to Have Experience with LLMs, messaging, or customer engagement platforms Exposure to high-volume data pipelines or real-time systems Prior experience influencing technical direction or mentoring other engineers About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $113k-148k yearly est. Auto-Apply 9d ago
  • Sr. Engagement Manager, North America

    Rimini Street 4.8company rating

    Remote job

    , Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments. To learn more, please visit ********************* and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Sr. Engagement Manager (SEM), North America to grow, retain, cross-sell and nurture clients across various industries. The role will report directly to a Director of Client Engagement, North America. The SEM will be based in the US and may work from a remote office, location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base, primarily in the US and Canada. Position Summary As Rimini Street continues to evolve and scale our company to $1B/year in revenue, we are seeking a Sr. Engagement Manager (SEM) to significantly grow and retain our business with existing clients in North America, our largest Theatre. The SEM will be responsible for expanding each assigned client in their book of business by identifying and closing cross-sell opportunities, securing client and contract renewals, ensuring a successful client experience with service delivery and high client satisfaction and reference ability. The ideal candidate will be relentlessly client-focused, have 10+ years' experience selling technology solutions to large enterprise customers, with experience selling a range of technology services including software Support, Application Management Services (AMS), other Managed Services and Professional Services. Successful SEMs must have demonstrated ability to leverage successful core offerings with an existing installed base to grow sales of new and emerging services in a multi-offering portfolio. The right candidate will have an entrepreneurial spirit and a proven track record of sales excellence, client focus, and consistently meeting or exceeding sales quotas. Strong candidates must have a passion for winning and the determination to relentlessly pursue the huge market opportunity available to Rimini Street within our client base. Essential Duties & Responsibilities Expanding Accounts by Identifying and Closing Cross-Sell Opportunities Create awareness and demand for Rimini Street services and products within your assigned book of business with the support of field marketing and your own outreach. Develop qualified leads by identifying opportunities through direct prospecting, lead follow-up, networking, and collaboration within your assigned client base. Establish a strong & trusted relationship with clients as their technology advisor to understand their goals, problems, and needs which drives business outcomes. Contribute, guide, and enable your clients' strategic vision, and their understanding of how Rimini Street's solutions address their business needs. Use company-provided assets to create or customize compelling sales presentations, messages, positioning statements, and other sales collateral. Utilize effective Social and Digital selling strategies and tools (LinkedIn, LinkedIn Sales Navigator or similar) to maximize opportunities via Social Networking platforms. Update and track all opportunities, and client activities in our Salesforce CRM tool. Leverage Clari or similar sales efficiency tools to help manage and report on your opportunities. Develop and execute an account plan to grow and expand Rimini Street support and products within your assigned book of business by identifying and closing cross-sell opportunities that profitably grow the business. Client Retention and Contract Renewals Work closely with the Renewals Sales team, pre-sales technical resources, Product Line Managers, Service Delivery leaders, and other internal teams as needed to retain clients and secure renewals of all existing recurring-revenue contracts. Identify renewal risks far in advance of contract expiration dates and collaborate with internal teams on strategies and proposals to address issues and generate alternatives to secure renewals, coupling with additional opportunities for client expansion, to retain and grow within your client base. Hold responsibility for meeting or exceeding annual retention targets, making up for Renewal losses and decreases in contract values by expanding our footprint in the client's IT estate, adding additional services or cross-selling our other solutions. Account Management and Client Satisfaction Manage the overall relationship with our existing clients to create a positive client experience resulting in full service adoption and high client satisfaction. Maximize the value customers receive from Rimini Street offerings, ensuring that customers deploy and use all the services and products they are entitled to. Maintain strategic alignment with clients, develop client-specific plans and goals, and work in partnership with clients to drive achievement and full portfolio adoption of Rimini Street supported products and services. Leverage client relationships for prospect references, success stories, client video testimonials, quotes, and other marketing assets. Grow, nurture, and maintain executive relationships within your client base. Help clients stay up-to-date on the full Rimini Street service offering portfolio, processes and tools, staying current with innovations and changes in people, process and systems. Serve as the voice of the customer and share insights about customer use cases and issues to help evolve and improve Rimini Street's offerings. Oversee Service Delivery and Manage Margins Work collaboratively with the Global Support Delivery (GSD) teams to ensure delivery of all services and products with high quality, excellence, and operational efficiency to consistently produce high customer satisfaction, retain clients, and meet expense and margin goals. Work closely with our Onboarding, Service Delivery, Product Delivery and all Rimini Street teams to ensure that SLAs are met, deliverables are completed on-time, and clients are receiving full value from their contracted product and support contracts according to our contracted Scope of Work. Assure client escalations are appropriately managed within our escalation system and team, monitor progress, and advocate for successful client resolution. Manage margins at the deal level (for new contracts) and provide suggestions to improve overall profit margin for your assigned clients within each client's contract(s). Professional Experience and Qualifications Experience The ideal candidate will have 5+ years working with prospects and clients across various industries. 10+ years of experience in customer-facing roles in technology companies across Sales, Renewals, Account Management and/or Consulting, working on enterprise software applications and infrastructure solutions. 5+ years of experience selling technology services including software Support, Managed Services and/or Professional Services. 5+ years of experience in post-sales customer-facing roles - Account Management, Customer Success or equivalent roles. 2+ years of experience selling Application Management Services (AMS). Experience selling Services and Solutions for existing software products. Ability to identify and develop executive relationships with clients, partners, industry analysts and press, and to leverage relationships for references, marketing assets, events and interviews. Track record of outstanding Sales achievement, consistently meeting or exceeding quota, growing client accounts, and making annual Sales or President's Club. Experience managing deals, client accounts and/or portfolios to meet expense and margin targets. Proven track record in helping clients leverage their IT solutions to meet business objectives. Experience in Oracle and/or SAP markets and ERP software ecosystems is desirable. Demonstrated results in leading cross-functional teams to execute projects and corporate initiatives and meet broad business goals. Qualifications and Skills Customer-centric sales approach and a passion for helping customers address issues and focus on improving their core business. A track record of managing and growing top clients in the enterprise technology space. Demonstrated ability to combine strong analytical skills, qualitative analysis and people skills to solve complex business issues. Strong leadership, exceptional attitude and spirit, and the ability to establish consensus across functional groups, and with client executives. Excellent interpersonal skills, and the ability to build and maintain strong relationships. Proven record of producing high-quality deliverables and results, on-time. Ability to influence and direct cross-functional groups in dotted-line relationships and matrixed organizations. Strong communication skills, verbal, writing and presentations. Strong time management and organizational skills. Willingness to embrace change and adapt in a rapidly evolving, fast-moving market and company. Demonstrated success building and reinforcing a unique and creative culture that is team-oriented and collaborative. Leading by example. Working hard with a willingness to get involved in whatever needs to be done. Education Bachelor's degree or equivalent required, Masters or MBA desirable. Location Remote - U.S. Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini's target pay for each position is available upon request during the applicant's Interview process. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ******************************************** Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit *************************** Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
    $113k-149k yearly est. Auto-Apply 60d+ ago
  • Senior Accountant

    Teletracking Technologies 4.0company rating

    Teletracking Technologies job in Pittsburgh, PA

    About us TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it's a promise to continually improve healthcare. TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation's largest healthcare systems and around the world to positively impact patients, families and communities. What's your contribution to the TeleTracking story? When you chose to bring your passion and skills to helping achieve our purpose, you'll be part of a team that understands that there's a human life behind every data point. Your skills, curiosity, and compassion-will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare. About the role We're looking for a driven, detail‑oriented Senior Accountant who thrives in a dynamic environment and is eager to take ownership across a wide range of responsibilities. As a key member of our Finance team, you will play a central role in maintaining the integrity of our financials, leading critical accounting processes, and supporting the company's continued growth. This is an excellent opportunity for someone who wants to deepen their technical expertise while expanding their impact across the business. What you will do Lead the month‑end close process, including journal entries, reconciliations, variance analysis, and reporting. Ensure that all financial transactions are recorded accurately and in accordance with US GAAP. Review and oversee third‑party administrators, ensuring accuracy, completeness, and adherence to internal controls. Prepare monthly reconciliations related to various balance sheet accounts. Collaborate cross‑functionally with Finance, Operations, and other teams to ensure timely and accurate financial information. Support the preparation of internal and external financial reporting packages. Assist with process improvements, system enhancements, and automation initiatives to strengthen financial operations. Contribute to audits and compliance activities as needed. What you will have Minimum of 5 years of relevant accounting experience, ideally in a complex industry and/ or a high‑growth environment. Strong understanding of US GAAP and core accounting principles. Experience with foreign currency transactions and consolidations (preferred). Experience with NetSuite or similar ERP systems (preferred). Advanced Excel skills (pivot tables, VLOOKUPS, complex formulas) and comfort working with large data sets. Strong systems aptitude and the ability to learn new tools quickly. Demonstrate experience to consistently meet deadlines and multitask. Excellent analytical skills, attention to detail, and a commitment to accuracy. Strong business acumen and the ability to understand the “why” behind the numbers. A proactive mindset, eagerness to take ownership, and the drive to grow with the company. Ability to manage multiple priorities and thrive in a fast‑paced environment. Education Bachelor's Degree with a focus in a Business, Finance, or Accounting. License or Certifications CPA Preferred Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
    $53k-68k yearly est. Auto-Apply 3d ago
  • SVP & General Manager, Global Professional Services

    Rimini Street 4.8company rating

    Remote job

    , Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments. To learn more, please visit ********************* and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Senior Vice President (SVP) & General Manager (GM), Global Professional Services. The role will be based in the US and may work from a remote office. Location within commuting distance of our Regional hubs in Las Vegas, NV or Pleasanton, CA is desirable, or near a major city as periodic travel will be required as necessary across the world. The role will report directly to the Chief Operating Officer (COO) of Rimini Street. Position Summary Driven by the goal of evolving and scaling Rimini Street to $1B/year in revenue, we are seeking an SVP & GM, Global Professional Services (PS) to drive rapid top-line growth of our Global PS business. The Global PS leader will be responsible for creating the strategy and driving the development of Rimini Street professional service offerings, including Ad Hoc Services, Packaged Services and large, complex Special Projects, along with positioning and messaging to the market. In collaboration with our Global Service Delivery team, you will be instrumental in defining the model for delivering these services, aligned to gross margin goals. In collaboration with and in support of our Regional GMs around the world, you will be accountable for driving demand (leads and pipeline), new sales and client satisfaction for our Professional Services to new and existing clients. The PS team will also provide Project/Engagement Management to oversee the delivery of professional services, on-time and on budget for timely revenue recognition. Essential Duties and Responsibilities Strategy - define roadmaps for Rimini Street professional services aligned with market needs and evolution, competitor's offerings, and feedback from clients and the field. Build a robust AI based consulting and managed services practice. Development of New Offerings - drive development of professional services, projects and engagements to fulfill roadmaps. Service definition includes scope of work, deliverables, timelines, and pricing. The 3 main categories of PS offerings will be: Ad Hoc Services - Support Rimini's streets client needs, aligned to our areas of expertise and value that we can deliver Packaged Services - clients can choose from packages that have set prices and deliverables and are easy to buy and deliver. Transformational Projects - large, complex or strategic projects we are uniquely qualified to bid on and win. Managed Services - Help customers purchase managed services in a subscription form across the term of their contacts. Service Delivery - In collaboration with our Global Services Delivery team, define the model for delivering professional services, aligned with gross margin goals. Ensure the timely delivery and fulfillment of PS, leveraging both internal resources (employees) and external resources (contractors and partners). Messaging and Positioning - develop positioning and messaging that differentiates Rimini Street professional services in the market Lead Generation - in collaboration with marketing and lead generation teams, develop and deliver activities to achieve required levels of leads for new business attainment Sales Enablement - communicate the value proposition of our professional services to the Sales team, and in collaboration with the Sales Enablement team, develop the sales tools, enablement materials, and competitive analysis, to support the selling process and improve our sellers' proficiency and efficiency in selling professional services Competitive and Market Intelligence - be the expert on targeted buyers, how they buy, buying criteria, objections; be the expert on the competition, their offerings, their positioning and how to win against them. Thought Leadership - act as Rimini Street thought leader for all things related to professional services both internally and externally Revenue - support and engage actively with our Sales, Client Success and Renewal teams around the world to achieve expected revenue targets (new client invoicing and renewals) for our professional services offerings People Management - lead, manage and develop a high-performing global team of experienced PS professionals with a high (compared to best in class benchmark) level of employee engagement. Financial and Operational - deliver key goals for the professional services businesses on-time and on-target, including: agreed-upon roadmap, quarterly and yearly; defining new engagements; number of leads; pipeline; new client invoicing; revenue; and client satisfaction while meeting the team's budget. Professional Experience and Qualifications 15+ years in General Management and/or Professional Services senior leadership as a Partner, Managing Director or equivalent roles with a proven track record of driving strong business and sales results against target plans. Prefer experience overseeing high-growth SaaS, software, AI or technology -related services businesses. 10+ years of leadership experience in technology-focused professional services/consulting firms as a Partner, Managing Director, Principal, Practice Leader or Engagement Leader. Experience designing, building and managing revenue-generating teams with annual goals of at least $40M and managing P&Ls of at least $80M. Experience building and scaling consulting practices from scratch. 5+ years of experience selling enterprise software and services, in SaaS or licensed models, on-premise or in the cloud. Experience building new markets or businesses either in start-up environments or working for international enterprise software companies. Experience defining and developing new professional services projects and repeatable engagements that meet market needs, provide value to customers, and satisfy margin goals. Experience in leading the delivery and fulfillment of technology services, through both internal and external resources. Experience with Oracle and SAP software and related services. Experience in leadership positions in publicly traded companies desirable. Proven experience in team-selling, as this role will require you to spend a significant portion of your time influencing Sales leaders and participating in developing and closing sales transactions. Experience managing teams of quota-bearing sales reps and pre-sales technical resources across multiple territories. Specifically, sales management experience in Corporate and Enterprise markets with focus on selling to medium and large Enterprises. Demonstrated results in leading cross-functional teams to execute projects and corporate initiatives and meet broad business goals. Ability to identify and develop executive relationships with clients, partners, industry analysts and press, and to leverage relationships for references, marketing assets, events and interviews. Qualifications and Skills Strong General Management skills and P&L responsibility in technology companies with annual revenue of at least $300M/year. Product Management skills, spanning concept stage to definition and development, introductions and lifecycle management. Sales management skills, including managing Sales leaders and teams. Strong leadership talents, exceptional attitude and spirit, and the ability to establish consensus across functional areas, and with clients. Ability to influence and direct groups in dotted-line relationships and matrixed organizations. Demonstrated ability to combine strong analytical skills, qualitative analysis and people skills to solve complex business issues. Business acumen developed through years of experience in Enterprise software and/or services businesses. Customer-centric approach and a passion for helping customers address issues and focus on improving their core business. The passion and persistence to disrupt the status quo, introduce new technologies and drive alternative approaches to solving business challenges. The gravitas to work directly with senior executives of Fortune 500 clients, and the ability to earn their respect and build relationships that can be called on for prospect references, marketing assistance, and other company needs. Domain expertise working around software companies in excess of $1B in revenue with depth of understanding around complex contracts and sales cycles. Willingness to embrace change and adapt in a rapidly evolving, fast-moving market and company. Demonstrated success building and reinforcing a unique and creative culture that is team-oriented and collaborative. Strong time management and organizational skills. Proven record of producing high-quality deliverables and results, on-time. Excellent communication skills - verbal, written and in presentations. Leading by example. Working hard with a willingness to get involved in whatever needs to be done. Education Bachelor's degree or equivalent required, Masters or MBA desirable. Location Remote - US Why Rimini Street? Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring. Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. Compensation is based on role, location, and level of applicable experience. Rimini's target pay for each position is available upon request during the applicant's Interview process. The general salary range for this type of role is 240k - 300k depending on skills and experience. Benefits for US employees include: Medical, Dental, and Vision insurance Disability insurance Paid Parental Leave 401(k) program Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ******************************************** Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit *************************** Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
    $112k-169k yearly est. Auto-Apply 18d ago
  • Senior Solution Engineer

    Nice 4.9company rating

    Remote job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE Senior Solution Engineer will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Solution Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users. How will you make an impact? Deliver demonstrations that align the NiCE portfolio with the customer's business challenges Identify all functional and technical challenges of assigned accounts Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs. Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value. Lead in all technical aspects of the sales process. Assist with the definition and execution of successful proof of concepts (POC), where appropriate. Actively contribute to a team approach with account executives and overlay teams. Able to promptly respond to functional and technical elements of RFIs/RFPs Have you got what it takes? 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account Exceptional presentation and demo capabilities Experience customizing and building the storyboard for demos and POC Demonstrated success in achieving strategic deal wins Ability to manage multiple, complex sales opportunities simultaneously Ability to communicate from C-level executives down to Agent/Front Line level employees You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 9334 Reporting into: Director of Presales Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $99k-138k yearly est. Auto-Apply 52d ago
  • Application Architect

    Teletracking Technologies 4.0company rating

    Teletracking Technologies job in Pittsburgh, PA

    Type: Full-time About The Role... TeleTracking is building the next generation of healthcare logistics software - a data-rich, cloud-native platform that helps hospitals improve patient flow, reduce length of stay, and optimize critical resources. At the core of this effort is our adoption of Palantir Foundry to power data integration, analytics, and emerging digital twin models that connect real-time hospital operations to actionable insights. As an Application Architect, you'll play a key role in designing and developing enterprise-scale applications that form the backbone of this platform. You'll ensure scalability, security, and reliability while shaping data-heavy systems that combine modern application development with deep data engineering. This role is based in our Pittsburgh headquarters, with occasional travel to customer sites for collaboration and solution delivery. What You'll Do... Software Development & Testing Design, develop, test, and modify software applications across all architectural layers. Apply structured programming practices, perform unit testing, and conduct code reviews to ensure compliance with technical specifications and quality standards. Systems Architecture & Design Collaborate with enterprise and technical architects to design application architectures and define system integration approaches. Evaluate technical alternatives and ensure solutions align with established architecture principles and business requirements. Requirements Analysis Work with product management and business stakeholders to analyze user needs and system requirements. Translate functional requirements into technical specifications and design documents. Agile Collaboration & Quality Assurance Participate in Agile ceremonies including sprint planning, backlog refinement, design reviews, and code reviews. Apply software engineering practices to ensure maintainable, reliable, and compliant software delivery. Technical Design & Modeling Utilize object-oriented design principles, domain-driven design methods, and software architecture patterns to prepare detailed technical models and contribute to system design documentation. Mentorship & Knowledge Transfer Provide technical guidance and training to software engineers. Mentor team members in application development practices, architectural standards, and use of development tools. Documentation & Reporting Prepare and maintain technical documentation, including architecture diagrams, design specifications, and status reports, to support development, system maintenance, and compliance requirements. Education... Master's degree in computer science, Information Technology, or a related field and four (4) years of experience in application development. OR Bachelor's degree in computer science, Information Technology, or a related field and seven (7) years of progressive, post-baccalaureate experience in application development. What We Look For... Technical Skills Backend Development: Proficiency in one or more ecosystems (C#/.NET, Java, or Python), with experience in API development, microservices, and relational or NoSQL databases. Frontend Development: Proficiency in one or more of: React, TypeScript, JavaScript, HTML5, and CSS3. Architecture: Experience with distributed systems, cloud-native design patterns, and event-driven or service-oriented architectures. Collaboration Tools: Familiarity with Git, CI/CD pipelines, and Agile project tools. Preferred Qualifications Experience with cloud platforms (Azure, AWS, or GCP). Strong data foundation, including data modeling, integration, and analytics. Knowledge of healthcare data standards (HL7, FHIR) and enterprise SaaS environments. Experience mentoring development teams and contributing to architectural decisions. Familiarity with Palantir Foundry or similar enterprise data platforms. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. About Us… TeleTracking is the world's leading integrated healthcare Operations Platform that is Expanding the Capacity to Care by combining comprehensive technology solutions with clinical operations expertise to improve access to care, delivery, and transitions of care. We work with more than 900 hospitals globally, including the 3 largest health systems in the United States, providing workflow automation and ai-based decision support that creates optimized patient flow, improved capacity management, reduced wait times, and increased growth without compromised quality of care. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
    $102k-133k yearly est. Auto-Apply 60d+ ago
  • Director of AI Enablement, R&D

    Nice 4.9company rating

    Remote job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking for a Director of AI Enablement to lead the transition of our R&D organization to AI driven development and SDLC. The goal is to continuously help our developers and engineering roles use AI coding tools as well as develop AI based agents to optimize the development experience and velocity, applying the new AI based development methodologies across our our global R&D organization. Your mandate is to help accelerate delivery by on boarding teams to effectively use AI tools during the development and testing, support the teams in building production level code and how to best leverage the AI coding agents to meet the production level standards. How will you make an impact? Upskill engineers - run concise workshops and pair‑programming sessions with developers and teams to help them become more proficient and productive in adopting AI coding tools for their SDLC Join R&D teams, on demand, to help with hands on AI based coding tasks. Prototype & demo reference AI agents that illustrate best‑practice patterns teams can reuse Proactively suggest tools and processes to improve developer experience and productivity “Train the trainer”- collaborate with the AI Champions in R&D to build joint knowledge in the organization so that they will be able to distribute it to their teams. Build backlog for AI Champions on specific tools and sharable deliveries that the entire organization can benefit from, and be responsible to track the adoption of those tools and practices. Have you got what it takes? Strong technical background and hands on experience in software engineering. 10+ yrs software engineering, 3+ yrs hands‑on with AI coding tools Works closely with the leading AI coding tools (GitHub CP, ClaudeCode, Cursor, …) Experience developing against the AWS platform Experience developing and using AI Agents Experience in MCP and A2A protocols Great communication skills and ability to work within large distributed organization Exceptional developer‑to‑developer communication and the ability to work autonomously across time zones Leadership & influence-mentors engineers, drives cross‑functional adoption, and unites remote teams around shared AI standards. Executive leadership - ability to build short and long term plans, get buy in from management and from the dev teams, ability to present in executive forums. Managerial experience equivalent to Director/VP with proven experience in enterprise software company About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $124k-179k yearly est. Auto-Apply 26d ago
  • Senior Workflow Consultant

    Teletracking Technologies 4.0company rating

    Remote Teletracking Technologies job

    About us TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it's a promise to continually improve healthcare. TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation's largest healthcare systems and around the world to positively impact patients, families and communities. What's your contribution to the TeleTracking story? When you chose to bring your passion and skills to helping achieve our purpose you'll be part of a team that understands that there's a human life behind every data point. Your skills, curiosity, and compassion-will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare. About the role The Senior Workflow Consultant serves as the subject matter expert on patient flow throughout the development and implementation of TeleTracking solutions. This role is responsible for assessing current workflows, designing operational efficiencies, and delivering measurable improvements in productivity, patient experience, and clinical outcomes. The Senior Workflow Consultant also leads transformation initiatives and mentors junior team members. This is a client-facing role requiring compliance with vendor credentialing standards for on-site engagements. The position demands up to 85% domestic and internationally travel. What you will do Provide expert level patient flow consultation to health system executives, clinicians, and operational teams throughout project lifecycles, including post-delivery. Collect and analyze workflow data, assess organizational implementation readiness. Manage project deliverables, timelines, and stakeholder relationships in alignment with company policies. Facilitate detailed workflow design sessions with cross-functional teams, document process changes, and align training strategies with stakeholder needs. Translate process changes into system build configurations and settings. Conduct workflow validation sessions to evaluate organizational readiness for change. Serve as a key interface with senior client executives. Act as a subject matter expert for leadership, collaborating on process and software improvement initiatives. Mentor Workflow Consultants and Application Specialists. What you will bring Four or more years of hospital experience including two years designing and implementing workflows. At least two years in clinical, patient placement, or health system operation role. Minimum two years of client-facing experience with a strong understanding of client/vendor dynamics. Two or more years of experience leading stakeholder engagement initiatives. Exceptional communication skills including public speaking to client audiences preferred. Experience leading organization change. Strong written communication skills with system documentation experience preferred. Expert in capacity management and patient flow. Demonstrated ability to identify and communicate process improvements. Excellent conflict resolution and group facilitation skills. Proven ability to manage multiple projects and independently prioritize tasks. Ability to maintain composure under pressure and demonstrate a consistently positive attitude. Deep understanding of application reporting and alignment with client outcomes. Demonstrated analytical and technical proficiency including the ability to manage large data sets. Demonstrated expertise in designing complex health system workflows. Education Bachelor's degree in a healthcare or closely related field (clinical, operations, IT) is required. License or Certifications Lean Six Sigma certification is preferred. Valid driver's license and passport are required. Benefits Medical/dental/vision plans 100% paid for employees and family members without coverage, which start from day one! Life and AD&D Flexible Spending Accounts: Medical, Dependent Care, and Transportation 401 (k) Retirement Savings Tuition Reimbursement Military Paid Leave (up to 6 months of base salary while on military leave) Paid Time Off Paid parental leave Disclaimer: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
    $93k-124k yearly est. Auto-Apply 3d ago

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TeleTracking may also be known as or be related to TeleTracking, TeleTracking Technologies, TeleTracking Technologies Inc, TeleTracking Technologies, Inc. and Teletracking Technologies, Inc.