Teller jobs in Aliso Viejo, CA

RESPONSIBLITIES: Greet and assist HAB Bank clients in a friendly and courteous manner Cashes checks, savings withdrawals and makes cash advances; makes decisions when questionable items are presented for cashing. Conduct daily proof of ATM and cash on hand. Assist in opening and closing the vault daily; assists in balancing vault currently and coin. Operates personal computer to process account activity, determine balances, and resolve problems within given authority. Accepts loan and installment payments and receives and processes stop payment and hold orders. Hourly Rate: $20.00 - $23.00 Requirements High School diploma or general education degree (GED); or 6 months to one year minimum experience as a Teller. Basic experience, knowledge and training in branch operation activities, terminology and products and services Basic skills in computer terminal and personal computer operation and basic typing skills. Basic math skills. Ability to deal with routine problems involving multiple facets and variables in standardized situations. Good organizational and time management skills. Ability to work with general supervision while performing duties. Must be a US Citizen or Permanent Resident Benefits Medical, Dental, Vision, LTD, Life Insurance 401(k), Paid Time Off

California Coast Credit Union takes pride in promoting financial prosperity to our members while continuously delivering stellar service! We are passionate about cultivating relationships within the educational and business communities and take a very active role in community activities. We offer beautiful surroundings and foster a positive work/life balance. Cal Coast is in tune to what's important to our valued employees. Our workplace Wellness Program provides opportunities for health, wellness and fun as does our Employee Activity Program. We boast of our employee friendly culture and our positive environment which supports recognition and rewards. Come be a part of our family! If you share the same interests and passions and possess the right credentials, then read on to find out more: JOB OBJECTIVE (brief statement of the core job responsibilities to be accomplished): This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring financial products and services. Adheres to the credit union's policies, procedures and quality service standards. SUPERVISORY RESPONSIBILITIES (reporting structure): • This position reports directly to the Branch Supervisor or Assistant Branch Manager. No employees report directly to this position. NATURE & SCOPE: (daily, weekly, monthly, and yearly tasks, duties and responsibilities): • Processes member transactions. Performs account file maintenance and handles member issues. • Identifies cross-selling opportunities, referring members to Personal Financial Representatives. • Meets/exceeds established monthly/annual sales and service goals. • Maintains a thorough knowledge of all products and services, policies and procedures. • Follows quality service standards to ensure exceptional quality service is provided. • Ensures compliance with daily cash drawer balancing and limits. • Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. • May serve as back-up to Personal Financial Assistant. • Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. • Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. • Performs other relevant duties as required. EDUCATION, SKILLS, & ABILITIES (qualifications and experience required for this position): The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities • A high school diploma or equivalent is desired.o Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferredo Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handlingo Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling • Excellent communication skills; sound judgment and attention to detail. • Previous experience with Microsoft Windows applications is preferred. • Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. • Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. • Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES (major responsibilities of the position): • Process member transactions and requests accurately and timely. • Greet members with a friendly, outgoing and positive demeanor. • Ensure sales and service goals are met. • Refer members to appropriate staff for sales opportunities.• Adhere to cash, key and dual control policies and procedures. • Adhere to security and robbery procedures. • Complies with all other policies and procedures. PHYSICAL REQUIREMENTS (sitting, walking, climbing, lifting, etc.) • Ability to tolerate long periods of standing with occasional walking/sitting. • Ability to use keyboard, mouse and other peripherals. ENVIRONMENTAL CONDITIONS (indoors, outdoors, desk, etc.) • Work is primarily performed within an office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.Management reserves the right to assign or change duties and tasks to this position at their discretion. California Coast Credit Union is an Equal Opportunity Employer. Salary Ranges (Hourly) : Teller I $18.0000 - $20.0668 Teller II $19.0000 - $22.0190 Teller III $20.0000 - $24.6863

If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial Credit Union as a Full Time Teller in our West Covina branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members/customers, our teams, and ourselves. As a Teller, you will be able to interact with members/customers by processing transactions, ordering Visa/ATM cards and introducing members to the many ways that First Financial Credit Union can help them meet their financial goals. Job Responsibilities * Receive and process routine member transactions including but not limited to checking cashing, deposits, withdrawals, payments, wires, and transfers. * Inform members about bank products and services, following all credit union financial and security regulations and procedures. * Maintain and abide by assigned transaction & cash drawer limits. * Daily balancing of drawer and other branch negotiables * Understand and comply with federal and other regulations relating to financial products & services. * Analyze, research, and answer member inquiries regarding their shares or loans. * Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative. * Referral follow up and Daily/Monthly reporting of all referrals. * Participate in sales programs, contests, meetings and teleconsulting activities. * General knowledge of FFCU products & services obtained via training and coaching. * Knowledge and compliance of FFCU policies & procedures * May assist in branch opening, closing, and balancing as needed. * Consistently build rapport with members to recommend the best product/service based on their needs. * Performs all duties in compliance with laws, regulations, Credit Union policies and procedures. * Other duties as assigned. Qualifications, capabilities, and skills * Effective verbal and written communication skills * Ability to work independently and in a team environment. * Ability to exercise good judgment to make sound decisions and take initiative. * Ability to navigate multiple screens, PC applications, and adaptable to new technology. * Ability to multitask and strong organizational skills. * Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email Required qualifications, capabilities, and skills * High School Diploma or equivalent * Minimum 6 months of cash-handling experience * Minimum 6 months of sales or retail experience * Ability to work a schedule that includes weekends. We offer the following exceptional benefits * Medical, Dental and Vision * Vacation time for Union employees * Additional Vacation Service award for every 5 years of service * 401(k) with 3% Safe Harbor Employer Contributions * Incentives and Recognition based on performance * Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance) * Employee appreciation and recognition events * Opportunity to win trips * Opportunities for gain sharing Employer of Choice Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and a matching 401(k) to comprehensive medical benefits. Community Minded, Like You Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission. History Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed today as were in 1933! For more information about the organization, please visit *************

It's about being kind because kindness is the best currency. Do you love bringing a smile to someone's face? Do you enjoy helping others whatever way you can? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services. Who you are: As a Teller, you are our director of first impressions. You are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our tellers believe in trust, integrity, and building relationships with our customers, who span generations. They are empathetic problem-solvers that have a genuine care for people and consistently deliver our kind of banking experience-the kind that makes people want to stop by the bank and say hello. What you'll do: * Provide exceptional customer service and teller services that consistently meet consumer banking performance standards * Perform daily credit and debit transactions in compliance with established bank policies and procedures * Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions * Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments * Manage risk while actively practicing loss prevention * Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency * Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: * Required Availability: Monday-Friday, 7:30am-1:30pm with Rotating Saturdays, 8:30am-1:30pm Additional Preferred Skills: * Excellent written and verbal communication skills * Next-level customer service skills * Proficiency in Microsoft applications * Cash-handling experience Frost Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: * Medical, dental, vision, long-term disability, and life insurance * 401(k) matching * Generous holiday and paid time off schedule * Tuition reimbursement * Extensive health and wellness programs, including our Employee Assistance Program * Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Customer Service Staff - Weekly Pay Are you looking for extra work for the Holiday Season? Are you looking for a way to be creative? Are you great with people? If you answered yes, we've got the perfect job for you! As part of the clients Customer Service Staff, you will have the chance to work in a dynamic and customer-focused environment. Your role will involve assisting customers, addressing inquiries, and providing top-notch service that keeps our clients' customers coming back for more. Why Choose This Role? Weekly Pay: Enjoy the security of consistent, weekly paychecks. Retail Experience: Your retail background will be valued and appreciated. People Person: If you love interacting with people, this is the job for you. Outgoing & Hardworking: Our client values individuals who go the extra mile to exceed customer expectations. Key Responsibilities: Assist customers with their inquiries and needs. Provide excellent service with a friendly attitude. Carry out payment and new customer documentation when required. Maintain a clean and organized workspace. Collaborate with a diverse and supportive team. Requirements: Previous retail or cashier experience preferred. Outstanding communication and interpersonal skills. Ability to work well in a fast-paced environment. A positive and customer-oriented attitude. Join the team and be part of a company that recognizes and rewards hard work, dedication, and outstanding customer service. Your talent and dedication will be valued here! Don't miss out on this exciting opportunity to launch or advance your career in customer support. Apply today by clicking apply and sending your resume. A member of the team will be in touch with you in the coming days.

At Orange County's Credit Union , we don't just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $2.5+ billion in assets, and 140,000+ members, we've built a reputation for excellence-and we're just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register's 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction . When you join us, you're not just taking the next step in your career; you're joining a team that loves where they work. Why Work With Us? Make a Difference: If you're passionate about serving people, this role offers a unique opportunity to positively impact your community. Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs. Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays. Your Role: As a Member Service Representative, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. Handle teller transactions and eventually learn to open new accounts with accuracy and a friendly demeanor. Cross-sell products and services, helping members discover solutions that meet their financial needs. Resolve any issues with a consultative approach that builds trust and long-term relationships. What We're Looking For: Experience: Within a banking or credit union environment, recent Teller experience experience is preferred. Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner. Technology: Ability to understand and use various systems and software. Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays. Integrity: Willingness to undergo thorough background and credit checks. Compensation: We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay: Member Service Rep. I: $20.00 (requires minimum two years of customer service and cash handling experience) Member Service Rep. II: $20.50 (requires minimum six-months recent Teller experience) Member Service Rep. III: $21.00 (requires minimum one year recent Teller experience and six-months of New Accounts experience) Member Service Rep. IV: $22.00 - $24.00 (requires minimum two years within the credit union/banking industry, including one year recent universal banker experience. The universal banker will have expertise in the following; teller transactions, opening all types of accounts, AND experience with consumer loans and other complex banking services) Perks & Benefits: Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day. Financial Security: Life insurance at no cost and a 401(k) plan with a 6% employer match, dollar for dollar. Work-Life Balance: 13 days of vacation and seven (7) sick days annually plus paid holidays. Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $1,000 per year. We perform thorough background checks and credit checks. EOE.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

Customer Service: * Deliver a welcoming and professional experience for all customers by addressing their needs promptly and courteously. * Assist customers with routine inquires related to accounts, transactions, and services, ensuring a positive banking experience. * Identify opportunities to educate customers on bank products and services, referring them to other team members when necessary. * Resolve basic customer concerns and escalate complex issues to the appropriate branch personnel. Transaction Processing: * Accurately and efficiently process customer transactions, including deposits, withdrawals, check cashing, loan payments, and money orders. * Maintain a balanced cash drawer by following established cash-handling procedures. * Ensure the accuracy and confidentiality of all transactions while complying with bank policies and regulations. * Support branch operations by assisting with tasks such as ATM balancing, night deposits, and safe deposit box access. * Identify opportunities to deepen customer relationships by cross-selling or upselling additional products and services. Operational Excellence: * Adhere to all bank policies, procedures, and compliance requirements, including security and fraud prevention protocols. * Monitor for and report any suspicious activity, helping to safeguard customer accounts and branch assets. * Maintain a clean and organized workstation, ensuring that all supplies and materials are stocked and ready for use. * Complete assigned administrative tasks, such as updating customer records and assisting with branch audits. Teamwork and Professional Development: * Collaborate with branch team members to ensure smooth daily operations and consistent service delivery. * Participate in training opportunities to enhance job knowledge and stay informed about banking products and services. * Support other branch functions as needed, including assisting with special projects or tasks during peak times. * Collaborate with the Branch Manager, Operations Manager, and other team members to achieve branch goals and maintain a positive team culture. Job Qualifications/Requirements Education/Credentials * Minimum Education Level: High School Diploma Prior Experience * Experience: Some experience in retail sales and customer service functions a plus. * Combination of Experience and Education can meet the job requirements: Yes Skills * English: Written: Fluent Verbal: Fluent * Computer/Systems Knowledge Requirements: Basic to Intermediate * Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. * Required: Ability to respond effectively to the most sensitive inquiries or customer complaints. * Required: Ability to manage multiple tasks, projects, and deadlines simultaneously. * Required: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment. The salary range for this full-time position is $18.00 Hourly - $20.00 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. **In this role you will:** + Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers + Complete operational activities while minimizing risks under established policies + Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization + Receive direction from managers and exercises judgment within defined policies and procedures + Escalate questions and issues to more experienced roles + Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions + Identify information and services to meet customers financial needs **Required Qualifications:** + 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Customer service focus with experience handling complex transactions across multiple systems + Ability to educate and connect customers to technology and share the value of mobile banking options + Ability to interact with integrity and professionalism with customers and team members + Experience working with others on a team to meet customer needs + Cash handling experience + Ability to follow policies, procedures, and regulations + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss + Well-organized, independent and able to prioritize in a fast-paced environment + Ability to exercise judgment, raise questions to management, and adhere to policy guidelines + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting + Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues **Job Expectations:** + Ability to work a schedule that may include most Saturdays + This position is not eligible for Visa sponsorship **Posting Location(s):** + 24251 Rockfield Blvd, Lake Forest CA **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $22.00 - $27.50 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 26 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-509696

Sign-on bonus available for external applicants! Contact us today to learn more! The Relationship Specialist II (RS II) is a universal role that encompasses various duties and responsibilities of a concierge, RS I, ITM Rep and Relationship Manager I in order to serve our members as needed in-person or over the phone to sustain and support branch operations. Under general supervision, they will guide members to the proper destination for the appropriate resolution or assist them directly. The RS II performs a wide variety of job duties including, opening new accounts/subshares, receiving and disbursing cash, plastic card services, originating and processing loan applications, and referring Mortgage, Investments, and Autoland. The RS II also performs wide variety of account maintenance and transactions. Meeting and exceeding performance goals and revenue targets will be part of the RS II Minimum Performance Standards. The RS II ensures member transactions are processed in an accurate and timely manner to achieve the Credit Union's member service objectives. The RS II is also responsible for providing operational support and exceptional member service while maintaining controls and safeguards. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone. Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month. Performs various job duties including but not limited to: Escorting member's to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/subshares, and originating loans. As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA. Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks. Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members. Ensures the branch is in balance including the TCR. Identifies and reports any suspicious behavior or suspected fraud activity. Completes all required training and compliance modules. Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all team members and members with respect. Qualifications: 1 year experience in a similar position and prior loan experience and reaching service and performance goals. Knowledge of all applicable Federal, State and NCUA regulations, including but not limited to BSA, Regulation CC, Regulation D and Regulation E. Comprehensive knowledge of all deposit account products and all services. Working knowledge of loan products and associated system(s) (Loans PQ - loans decisioning system). Proven ability to garner business. Demonstrated ability to follow written and verbal instructions. Good verbal communication (in-person and over the phone), written communication, problem solving, member service, and organizational skills. Attention to detail. Good interpersonal skills with the ability to effectively listen, understand, and anticipate member needs. Willingness to make a difference. Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature. Personable and professional. Capable of working under pressure and with frequent interruptions. Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel. Successful completion of all compliance related coursework. NMLS Registered Education: High School or Equivalent Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Covid-19 Precaution(s): Remote Interview Process (some positions vary) In-Person Interview required for Front-Line Positions Social Distancing and Mask Guidelines in place

This position is the face of the branch and responsible for completing all types of new and existing client transactions in an accurate, courteous and efficient manner. The incumbent knowledgeably addresses client questions and concerns. The incumbent identifies opportunities to deepen relationships by identifying needs for additional products and services and makes appropriate referrals. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides a consistent and high level of service that exceeds client expectations and reflects in individual service scores Identifies opportunities to refer products and services to new and existing clients to meet monthly sales goals Operates within assigned cash limits and processes client deposits, withdrawals, transfers, payments, and account maintenance activities efficiently and accurately Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day Processes daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable Daily uses Transaction Management Systems (TMS) Encodes and scans branch transactions each day Processes incoming and outgoing cash shipments in dual custody Places holds on transactions as determined by Bank procedures Executes account stop payments as determined by Bank procedures Issues negotiable instruments in accordance with the Bank Secrecy Act Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed May performs duties associated with opening personal and basic business type of new accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and updated or superseded signature cards Understands and complies with Bank policies, procedures and regulations governing job responsibilities ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state and federal laws Understands and complies with all company rules and regulations Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA. Additional duties as assigned as it relates to the position SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities MINIMUM QUALIFICATIONS Two years of experience in cash handling and customer service or one year of experience as a teller at another financial institution Familiarity with Windows-based personal computers Proficient with Microsoft Office Suites (Outlook, Word, Excel) Effective time management skills with ability to prioritize Ability to relate well to all kinds of people with focus on the client Action-oriented contributor with a high energy level to serve client and branch needs Actively seeks opportunities to grow in position and career

This is a sample job description for a great job. We will pay you a lot of money, and shower you with jewels and praises. You will travel the world and kiss babies, and shake hands, and play golf. Make clients feel importation Make the boss feel important Make the employees feel important Don't act so important We hope you will come work for our firm. Job Requirements The requirements for this job are simple Work Hard Make Money Make More Money Work Harder Make Even More Money When you are all done working hard, teach yourself new skills, and come ask for more money. But only if you work really hard, and of course make lots of money your boss, your clients, your country.

California Coast Credit Union takes pride in promoting financial prosperity to our members while continuously delivering stellar service! We are passionate about cultivating relationships within the educational and business communities and take a very active role in community activities. We offer beautiful surroundings and foster a positive work/life balance. Cal Coast is in tune to what's important to our valued employees. Our workplace Wellness Program provides opportunities for health, wellness and fun as does our Employee Activity Program. We boast of our employee friendly culture and our positive environment which supports recognition and rewards. Come be a part of our family! If you share the same interests and passions and possess the right credentials, then read on to find out more: JOB OBJECTIVE (brief statement of the core job responsibilities to be accomplished): This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring financial products and services. Adheres to the credit union's policies, procedures and quality service standards. SUPERVISORY RESPONSIBILITIES (reporting structure): • This position reports directly to the Branch Supervisor or Assistant Branch Manager. No employees report directly to this position. NATURE & SCOPE: (daily, weekly, monthly, and yearly tasks, duties and responsibilities): • Processes member transactions. Performs account file maintenance and handles member issues. • Identifies cross-selling opportunities, referring members to Personal Financial Representatives. • Meets/exceeds established monthly/annual sales and service goals. • Maintains a thorough knowledge of all products and services, policies and procedures. • Follows quality service standards to ensure exceptional quality service is provided. • Ensures compliance with daily cash drawer balancing and limits. • Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. • May serve as back-up to Personal Financial Assistant. • Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. • Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. • Performs other relevant duties as required. EDUCATION, SKILLS, & ABILITIES (qualifications and experience required for this position): The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities • A high school diploma or equivalent is desired.o Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferredo Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handlingo Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling • Excellent communication skills; sound judgment and attention to detail. • Previous experience with Microsoft Windows applications is preferred. • Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. • Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. • Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES (major responsibilities of the position): • Process member transactions and requests accurately and timely. • Greet members with a friendly, outgoing and positive demeanor. • Ensure sales and service goals are met. • Refer members to appropriate staff for sales opportunities.• Adhere to cash, key and dual control policies and procedures. • Adhere to security and robbery procedures. • Complies with all other policies and procedures. PHYSICAL REQUIREMENTS (sitting, walking, climbing, lifting, etc.) • Ability to tolerate long periods of standing with occasional walking/sitting. • Ability to use keyboard, mouse and other peripherals. ENVIRONMENTAL CONDITIONS (indoors, outdoors, desk, etc.) • Work is primarily performed within an office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.Management reserves the right to assign or change duties and tasks to this position at their discretion. California Coast Credit Union is an Equal Opportunity Employer. Salary Ranges (Hourly) : Teller I $18.0000 - $20.0668 Teller II $19.0000 - $22.0190 Teller III $20.0000 - $24.6863

What is the Pay Range? 2026 Pay Scale: 19.00-21.25 2025 Pay Scale: 19.00-20.75 Please note, at the time of offer, your pay rate will be determined from the pay scale of your start date. For example, if your start date is in 2025, your offer will be from the 2025 pay scale shown above. Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability. It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions. Position Summary: Responsible for transacting business efficiently and accurately on member accounts. Participates in the promotion of the Credit Union products and services to existing and potential members. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. 1 year of customer service experience. Willingness to train and to learn how to identify members' needs to effectively offer or refer credit union products and services. Cash handling experience preferred. Must possess effective human relations and communication skills. Professional appearance and demeanor. Essential Duties and Responsibilities Process routine member account transactions including: deposits, withdrawals, loan payments, transfers, wires, Cashier Check purchases, loan and VISA advances, lobby drop and closing accounts. Balance cash drawer daily, process direct deposit forms, process daily mail, provide dual control to balance the cash vault. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Meet established performance goals as assigned. Accurately record and track all member interactions, referrals and sales, following policy and procedure and maintaining integrity in all actions Answer basic member inquiries pertaining to their account. Conduct routine research on member accounts as necessary or requested. Assists members by accepting and/or completing applicable forms. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am/5:00pm Saturday - 8:00am/5:00pm (Rotating) Sunday - OFF Full time - 40 hours

Job Description What is the Pay Range? 2026 Pay Scale: 19.00-21.25 2025 Pay Scale: 19.00-20.75 Please note, at the time of offer, your pay rate will be determined from the pay scale of your start date. For example, if your start date is in 2025, your offer will be from the 2025 pay scale shown above. Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability. It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions. Position Summary: Responsible for transacting business efficiently and accurately on member accounts. Participates in the promotion of the Credit Union products and services to existing and potential members. Maintain quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) High school diploma or equivalent. 1 year of customer service experience. Willingness to train and to learn how to identify members' needs to effectively offer or refer credit union products and services. Cash handling experience preferred. Must possess effective human relations and communication skills. Professional appearance and demeanor. Essential Duties and Responsibilities Process routine member account transactions including: deposits, withdrawals, loan payments, transfers, wires, Cashier Check purchases, loan and VISA advances, lobby drop and closing accounts. Balance cash drawer daily, process direct deposit forms, process daily mail, provide dual control to balance the cash vault. Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Meet established performance goals as assigned. Accurately record and track all member interactions, referrals and sales, following policy and procedure and maintaining integrity in all actions Answer basic member inquiries pertaining to their account. Conduct routine research on member accounts as necessary or requested. Assists members by accepting and/or completing applicable forms. Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Other Duties & Responsibilities May be required to work weekends and/or extended hours, to include offsite events. Perform other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am/5:00pm Saturday - 8:00am/5:00pm (Rotating) Sunday - OFF Full time - 40 hours

This position is the "point of contact" for a majority of customers in their day-to-day transactions generally associated with teller work. This position is responsible for processing teller transactions accurately and efficiently in a fast-paced environment while offering Bank products and services. POSITION RESPONSIBILITIES * Handle all teller functionalities * Open new accounts and cross sell bank products and services * Handles customer's call and inquiries * Accepts new stop payment orders and handle return mails * Balances all data processing reports to Operations Administration * Prepares data processing entries for submission to Operations Administration * Compliant with bank regulations * Be acquainted of bank products/services * Assists the Operations Officer as needed or requested * Handle additional duties assigned by management * Fully compliant with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti Money Laundering, Code of Conduct, and etc.) Must complete all required training. SKILLS / QUALIFICATIONS * Working knowledge of all operations departments of the Bank * Ability to deal effectively and tactfully with all types of customers * Proficiency in basic computer skills * Strong interpersonal and communication skills * Bilingual - English/Korean preferred EDUCATION / EXPERIENCE * Bachelor's degree preferred * 2 years in branch banking experience preferred We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the hourly range of $18.00 - $20.00. Pay ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Must be authorized to work in the US. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.

Job Description If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial Credit Union as a Full Time Teller in our West Covina branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members/customers, our teams, and ourselves. As a Teller, you will be able to interact with members/customers by processing transactions, ordering Visa/ATM cards and introducing members to the many ways that First Financial Credit Union can help them meet their financial goals. Job Responsibilities Receive and process routine member transactions including but not limited to checking cashing, deposits, withdrawals, payments, wires, and transfers. Inform members about bank products and services, following all credit union financial and security regulations and procedures. Maintain and abide by assigned transaction & cash drawer limits. Daily balancing of drawer and other branch negotiables Understand and comply with federal and other regulations relating to financial products & services. Analyze, research, and answer member inquiries regarding their shares or loans. Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative. Referral follow up and Daily/Monthly reporting of all referrals. Participate in sales programs, contests, meetings and teleconsulting activities. General knowledge of FFCU products & services obtained via training and coaching. Knowledge and compliance of FFCU policies & procedures May assist in branch opening, closing, and balancing as needed. Consistently build rapport with members to recommend the best product/service based on their needs. Performs all duties in compliance with laws, regulations, Credit Union policies and procedures. Other duties as assigned. Qualifications, capabilities, and skills Effective verbal and written communication skills Ability to work independently and in a team environment. Ability to exercise good judgment to make sound decisions and take initiative. Ability to navigate multiple screens, PC applications, and adaptable to new technology. Ability to multitask and strong organizational skills. Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email Required qualifications, capabilities, and skills High School Diploma or equivalent Minimum 6 months of cash-handling experience Minimum 6 months of sales or retail experience Ability to work a schedule that includes weekends. We offer the following exceptional benefits Medical, Dental and Vision Vacation time for Union employees Additional Vacation Service award for every 5 years of service 401(k) with 3% Safe Harbor Employer Contributions Incentives and Recognition based on performance Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance) Employee appreciation and recognition events Opportunity to win trips Opportunities for gain sharing Employer of Choice Our dedication to the educational community sets us apart from other financial institutions. Our dedication to employees sets us apart from other employers. First Financial is an organization where your voice matters and your contributions are rewarded. The most important asset at First Financial is our people. That's why we offer an exception benefits program-from a competitive salary and a matching 401(k) to comprehensive medical benefits. Community Minded, Like You Involvement/volunteerism with our local schools, educational community and more! Supporting local schools, teachers and students is at the core of our mission. History Over 90 years ago, First Financial was founded by educators for educators. Since that time, we have proudly championed the California educational community. It's a role we take seriously and a mission to which we are just as committed today as were in 1933! For more information about the organization, please visit ************* Job Posted by ApplicantPro

Job Description At Orange County's Credit Union, we don't just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $2.5+ billion in assets, and 140,000+ members, we've built a reputation for excellence-and we're just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register's 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you're not just taking the next step in your career; you're joining a team that loves where they work. Why Work With Us? Make a Difference: If you're passionate about serving people, this role offers a unique opportunity to positively impact your community. Grow With Us: We provide a clear path for career advancement, supported by professional and personal development programs. Be Valued: From day one, you'll receive generous benefits, including top-tier health insurance, a robust 401(k) plan, and paid holidays. Your Role: As a Member Service Representative, you'll be the face of our credit union, providing a range of services that go beyond basic transactions. Handle teller transactions and eventually learn to open new accounts with accuracy and a friendly demeanor. Cross-sell products and services, helping members discover solutions that meet their financial needs. Resolve any issues with a consultative approach that builds trust and long-term relationships. What We're Looking For: Experience: Within a banking or credit union environment, recent Teller experience experience is preferred. Sales & Communication Skills: Proven ability to cross-sell and refer products and services effectively. Ability to write and speak in an approachable yet professional manner. Technology: Ability to understand and use various systems and software. Availability: Must be available Monday through Saturday, with schedules varying between 8:30 AM and 6:30 PM on weekdays and 8:30 AM to 2:30 PM on Saturdays. Integrity: Willingness to undergo thorough background and credit checks. Compensation: We value your experience and skills, and our competitive hourly rates reflect that. Final offers are based on qualifications, internal equity, and the level of position offered. Below are OCCU's branch job levels with their corresponding hourly pay: Member Service Rep. I: $20.00 (requires minimum two years of customer service and cash handling experience) Member Service Rep. II: $20.50 (requires minimum six-months recent Teller experience) Member Service Rep. III: $21.00 (requires minimum one year recent Teller experience and six-months of New Accounts experience) Member Service Rep. IV: $22.00 - $24.00 (requires minimum two years within the credit union/banking industry, including one year recent universal banker experience. The universal banker will have expertise in the following; teller transactions, opening all types of accounts, AND experience with consumer loans and other complex banking services) Perks & Benefits: Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day. Financial Security: Life insurance at no cost and a 401(k) plan with a 6% employer match, dollar for dollar. Work-Life Balance: 13 days of vacation and seven (7) sick days annually plus paid holidays. Recognition & Growth: Annual merit increases, discretionary bonuses, and educational grants up to $1,000 per year. We perform thorough background checks and credit checks. EOE.

Job Description California Coast Credit Union takes pride in promoting financial prosperity to our members while continuously delivering stellar service! We are passionate about cultivating relationships within the educational and business communities and take a very active role in community activities. We offer beautiful surroundings and foster a positive work/life balance. Cal Coast is in tune to what's important to our valued employees. Our workplace Wellness Program provides opportunities for health, wellness and fun as does our Employee Activity Program. We boast of our employee friendly culture and our positive environment which supports recognition and rewards. Come be a part of our family! If you share the same interests and passions and possess the right credentials, then read on to find out more: JOB OBJECTIVE (brief statement of the core job responsibilities to be accomplished): This position is accountable for providing exceptional service with a focus on processing transactions, member requests and referring financial products and services. Adheres to the credit union's policies, procedures and quality service standards. SUPERVISORY RESPONSIBILITIES (reporting structure): • This position reports directly to the Branch Supervisor or Assistant Branch Manager. No employees report directly to this position. NATURE & SCOPE: (daily, weekly, monthly, and yearly tasks, duties and responsibilities): • Processes member transactions. Performs account file maintenance and handles member issues. • Identifies cross-selling opportunities, referring members to Personal Financial Representatives. • Meets/exceeds established monthly/annual sales and service goals. • Maintains a thorough knowledge of all products and services, policies and procedures. • Follows quality service standards to ensure exceptional quality service is provided. • Ensures compliance with daily cash drawer balancing and limits. • Identifies questionable or suspicious transaction activity, reporting it to management in order to protect the credit union from potential losses. Performs necessary steps to ensure BSA/AML compliance to reduce risk to the credit union. • May serve as back-up to Personal Financial Assistant. • Assists with branch balancing, opening and closing procedures, scanning checks, night depository processing, ATM processes, certifications and other side jobs as assigned. • Shared Branches - Knowledgeable on all FSCC Policies and Procedures that are unique to a Service Center environment. This includes transaction processing and limitations, hold requirements, service standards and restrictions, and boundaries for promoting products and service to guest-members. • Performs other relevant duties as required. EDUCATION, SKILLS, & ABILITIES (qualifications and experience required for this position): The Eight Superpowers 1. Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. 2. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. 3. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. 4. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. 5. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. 6. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. 7. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. 8. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities • A high school diploma or equivalent is desired. o Teller I: Previous sales, member service, and cash handling experience in a financial institution is preferred o Teller II: 1 year experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling o Teller III: 3 years experience in a financial institution as a teller plus proven successful performance in sales, member service and cash handling • Excellent communication skills; sound judgment and attention to detail. • Previous experience with Microsoft Windows applications is preferred. • Ability to appear for work on time, follow directions from a supervisor, interact effectively with coworkers, understand and follow policies and procedures, and accept constructive criticism. • Occasional Saturday, Sunday and evening shifts may be required to accommodate branch, Business Development and Community Relations functions. • Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices. MAJOR ACCOUNTABILITIES (major responsibilities of the position): • Process member transactions and requests accurately and timely. • Greet members with a friendly, outgoing and positive demeanor. • Ensure sales and service goals are met. • Refer members to appropriate staff for sales opportunities. • Adhere to cash, key and dual control policies and procedures. • Adhere to security and robbery procedures. • Complies with all other policies and procedures. PHYSICAL REQUIREMENTS (sitting, walking, climbing, lifting, etc.) • Ability to tolerate long periods of standing with occasional walking/sitting. • Ability to use keyboard, mouse and other peripherals. ENVIRONMENTAL CONDITIONS (indoors, outdoors, desk, etc.) • Work is primarily performed within an office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. California Coast Credit Union is an Equal Opportunity Employer. Salary Ranges (Hourly): Teller I $18.0000 - $20.0668 Teller II $19.0000 - $22.0190 Teller III $20.0000 - $24.6863