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  • Payments Associate - Bank Operations - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Teller job in Ann Arbor, MI

    Back Payments Associate - Bank Operations #51-8592 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred. Job Description SUMMARY: The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more
    $47k-88k yearly est. 2d ago
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  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    Teller job in Detroit, MI

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose * Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities * Conduct research and analysis on customer needs, market trends, and competitive activity. * Execute rapid testing protocols with real and synthetic customers to validate concepts. * Synthesize findings into actionable recommendations for prioritization and launch. * Collaborate with design, product, and marketing functions to shape propositions. * Assist in building business cases for high-priority growth opportunities. What Success Looks Like * Producing insight and recommendations that directly shape client growth decisions. * Effectively applying proprietary methods to accelerate and de-risk validation. * Building skills in structured problem-solving and client engagement. Qualification Basic Qualifications: * 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: * Demonstrated consulting experience with client-facing delivery. * MBA or relevant innovation program experience a plus. * Strong research and analysis skills. * Exposure to concept testing, prototyping, or agile product/service development. * Excellent communication and collaboration skills. * Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Locations
    $32k-38k yearly est. 17d ago
  • Teller

    Bank of Ann Arbor 4.0company rating

    Teller job in Ann Arbor, MI

    Requirements 2 years of previous experience as a Teller preferred. Cash handling experience and/or customer service experience required. Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems. Excellent customer service and communication skills, with the ability to interact with a variety of bank clients. High school diploma or equivalent, with a minimum 3.0 GPA preferred. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
    $30k-35k yearly est. 31d ago
  • Teller

    Michigan Educational Credit Union 4.2company rating

    Teller job in Ann Arbor, MI

    Job Description Job Title: Teller Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager FLSA Status: Non-exempt Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties. Essential Functions include the following. Other duties may be assigned. Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers. Comply with all company policies, procedures and regulations. See Employee Handbook for further details. Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing. Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday. Maintaining the appearance of the teller line, and personal teller window. Maintaining the highest level of confidentiality with all information obtained. Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc. Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.) Assist with training new tellers Answering member inquires, consult other departments as needed. Complete and pass BVS training tests Record and submit CTR/SAR information Answering phone calls Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.) Verify all coin rolls and cash given by members and prepare coin for outgoing shipment. Printing, folding, and stamping daily notices. Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions. Printing statements, transaction history, termination statements for members. Processing check orders. Process verification of deposits Process foreign checks (Canadian) Process travel notices. Process non-member cashing members checks. Process mail payment checks daily Process credit card payments and cash advances. Issue Cedar Point tickets daily and balance monthly. Process address changes Process drive-thru transactions. Perform other related duties as assigned. Skills: Oral Communication Skills Written Communication Skills Reading Skills Member Relations Member Service Diplomacy Filing Math Aptitude Professionalism Computer Literacy Keyboard Skills Time Management Education/Experience: High School Diploma or Equivalent. Prior work-related experience helpful but not required. Pay: Starting at $14.00 an hour, negotiable based on experience. Benefits: Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
    $14 hourly 10d ago
  • Teller- Berkley

    Vibe Credit Union 3.8company rating

    Teller job in Berkley, MI

    Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose Serve members by completing account transactions accurately while enhancing our members' financial lives by offering appropriate products and services. Essential Duties Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries. Process mail and night drop transactions. Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds. Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation. Promote, educate and cross-sell credit union products and services. Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc. Participate in the sales and service program to meet individual, branch and corporate expectations and goals. Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location. Must be willing to assist at other branch locations as needed. Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD). Must possess effective knowledge of Vibe Credit Union's products and services. Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers. Maintains privacy of member account information. Completes all required reports and daily assigned responsibilities. Attends meetings as required. Ensures that work area and branch is clean, secure and well maintained. Assumes responsibility and performs other special assignments as needed. Education/Experience High School graduate or equivalent Skills/Abilities Strong customer service and sales skills. Ability to multi-task and work well under pressure. Good communication skills, professional appearance and a positive attitude. Possess good analytical skills. Ability to efficiently operate a windows-based PC and business equipment. Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
    $30k-36k yearly est. 21d ago
  • FULLY ONSITE Teller

    Teksystems 4.4company rating

    Teller job in Plymouth, MI

    About Us We are a not-for-profit financial cooperative dedicated to serving the unique financial needs of our members. With a strong community presence and a member-first approach, we pride ourselves on offering competitive savings and loan rates, fewer fees, and exceptional service. Our team values collaboration, integrity, and proactive problem-solving. Position Overview As a Teller, you will be the face of our organization, providing exceptional service to members through accurate and efficient transaction processing. This role involves handling deposits, withdrawals, payments, and other financial transactions while maintaining confidentiality and professionalism. Key Responsibilities + Process member transactions including deposits, withdrawals, loan payments, and cash advances. + Maintain and balance cash drawer throughout the day. + Assist members in person and via drive-thru with inquiries and basic account needs. + Refer members to other departments for specialized services when appropriate. + Support branch operations such as opening/closing procedures and supply management. + Participate in training and assist with onboarding new tellers. Qualifications Must Have: + High School Diploma or equivalent. + Strong customer service skills with a friendly, welcoming demeanor. + Basic computer proficiency and ability to learn new systems quickly. + Attention to detail and solid math skills for cash handling. + Retail or service industry experience is a plus. Nice to Have: + Previous teller or banking experience. + Familiarity with cash handling and check processing. What We Offer + Competitive pay and excellent benefits with minimal out-of-pocket costs. + 13 paid federal holidays. + 401(k) with 2% match plus 10% salary contribution to a money purchase program. + Supportive, family-oriented work environment with hands-on training. + Opportunities for growth and development. Work Environment Small, collaborative teams at each branch. Leaders are proactive and hands-on, ensuring you feel confident and supported in your role. Job Type & Location This is a Permanent position based out of Plymouth, MI. Pay and Benefits The pay range for this position is $35360.00 - $37440.00/yr. i. Federal PAID Holidays they are off! j. 2% 401k match. k. 10% on money purchase program of salary! Goes into 401k! Workplace Type This is a fully onsite position in Plymouth,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $35.4k-37.4k yearly 13d ago
  • Teller - Full Time

    Genisys Credit Union 4.1company rating

    Teller job in Rochester, MI

    Job Description At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Financial Services Representative at our Rochester Hills - Crooks branch. This position has the opportunity to earn incentive pay. Position Purpose: Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services. Job Duties (include but not limited to): · Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies. · Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives · Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. · Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. · Ensures that the Credit Union's quality reputation is maintained and projected. Qualifications: · High School Graduate or equivalent required · Customer service experience preferred · Sales experience preferred · Cash handling experience helpful Skills/Abilities: · Good communication skills · Professional appearance, dress, and attitude · Good math skills · Able to operate related computer applications and basic business equipment · Good typing skills Benefits: · Vacation and Paid Time Off · Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available · Paid Tuition to $5000 per year · Bereavement Pay · Holiday pay at 8 hours per observed holiday · Free Financial Planning Assistance · 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran
    $33k-38k yearly est. 9d ago
  • PT Teller - Westland

    Credit Union One of Michigan 3.5company rating

    Teller job in Westland, MI

    At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner. Essential Duties: * Greets members warmly and asks questions to determine their needs * Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures * Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately * Assists members with questions and/or problems relating to their accounts * Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system * Sells/ cross-sells additional products or services Qualifications: * High school diploma or general education degree (GED) * Ability to verbally communicate clearly and professionally * Excellent organizational and time management skills * Having prior related experience is a plus (retail, banking, or sales) * Background checks required Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
    $28k-33k yearly est. 48d ago
  • Part Time Teller

    Glass City Federal Credit Union

    Teller job in Toledo, OH

    Perform routine member transactions, including deposits, withdrawals, transfers, check cashing, and payments in accordance to company policy. Type/Expected Hours of Work This position can be full time or part time. Employee must be available to work a schedule as written by supervisor to meet credit union operations. Including a Saturday workday. Essential Duties and Responsibilities: Accurately perform routine member transactions which include: Receive cash/checks for deposit. Verify amounts and endorsements. Disperse cash/checks. Verify account balances prior to dispersing. Receive and process Visa, Loan and Mortgage payments. Receive and process stop payments, night drop and mail transactions. Transfer between accounts. Cross-sell all services of the credit union to members at every opportunity. Answer phones and responds to member requests and/or directs them to the proper person for assistance. Qualifications: Minimum of a high school diploma or a general education degree (GED) with six to twelve months of customer service. Cash handling experience is preferred. Professional, well-developed interpersonal skills necessary for servicing credit union members and projecting a positive image as a representative for the credit union. Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Posted by ApplicantPro
    $29k-36k yearly est. 28d ago
  • Cookie Baker and Customer Service Morning Shift

    Crumbl Cookies

    Teller job in Fenton, MI

    This is for the morning shift with typical hours 5am-12pm, but we're flexible! This is for the NEW Crumbl Cookies store in Fenton! We expect the store to open in September! Come make cookies every day- our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important. Bakers will be cross-trained so they also interact with customers and fill orders. We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day! Many of our bakers have no previous baking experience but enjoying baking is a plus! We have many shifts available from 5am to midnight Monday through Saturday so we can accommodate many schedules as well as full or part time. We are busiest on weekends! Hiring immediately!
    $29k-35k yearly est. 60d+ ago
  • Part-time Teller

    Credit Unions Chartered In State of Michigan 3.7company rating

    Teller job in Taylor, MI

    About Us! Total Community Credit Union has been serving the Michigan community for over 60 years. We are a full-service financial institution specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus and employees operate as a family. We are proud to offer an inclusive and collaborative workspace, competitive wages, and a generous benefits package. Come and explore the unlimited growth and opportunities available for you at TCCU! Responsibilities The primary duties of the position include member service transactions, such as, accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and additional tasks. This role will be responsible for balancing the cash drawer and processing at the end of day. Maintaining comprehensive knowledge on all credit union services and products, in addition to procedures and financial industry regulations will be required. Job Type: Part-time Schedule: Variable, Monday - Saturday We take pride in offering our part-time team members exceptional benefits including: Flexible hours Medical insurance options 401(k) plan Paid time off Scheduled holidays Floating holidays Requirements Desired Education High school diploma or equivalent required Bachelor or Associate degree in finance, business, communications, or similar field preferred Desired Skills Exceptional communication and customer service skills Proactive in addressing member concerns Ability to learn and cross-sell new promotions and services Critical thinking and problem-solving skills Brings an outgoing, positive outlook and attitude Works well independently and on a team Strong computer literacy CUAnswers or credit union software knowledge preferred TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.
    $27k-32k yearly est. 4d ago
  • Teller - Part Time

    Farmers & Merchants Bancorp 4.4company rating

    Teller job in Swanton, OH

    At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: * Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner * Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities * Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols * Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed * Help our customers and employees realize their best lives RESPONSIBILITIES: * Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts * Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested * Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller * Track, record, report, and store transactional information and special requests * Provide a high level of customer service, providing answers and assistance with a smile * Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position. Requirements QUALIFICATIONS: * High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. * Basic math and computer skills * Cash-handling experience * Excellent communication, customer service, and time-management skills * Ability to pass a background check * Strong dedication to accuracy and efficiency ADDITIONAL REQUIREMENTS: Certificates and Licenses * Valid Driver's License * Notary Public Commission This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business. Non-Exempt/Hourly Competencies: * Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
    $32k-37k yearly est. 15d ago
  • Teller Trainee (41815)

    Landmark Bancorp Inc. 3.8company rating

    Teller job in Garden City, MI

    When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities. We are currently looking for a bilingual Part Time Teller to join the Landmark team. Here are all the details: HOW YOU'LL CONNECT Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Promotes bank products and services using a proven format. WHO YOU ARE Maintain a high degree of discretion and confidentiality Work independently within a team setting Detail-oriented and organized Advanced communication and customer service skills Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook) WHAT YOU'LL DO Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns. Develop and maintain relationships with all customers and your team of bank associates. Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards. Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing. Accountable for implementing all regulatory requirements and procedures. Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses. Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets. Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance. Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events. Represent the bank well in the community. Performs other duties and projects as assigned. PHYSICAL DEMANDS * The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required. * The employee must occasionally lift and/or move up to 30 pounds. BENEFITS WE OFFER YOU * 401k options with 401k Matching and Profit Sharing Retirement Plan * Paid Time Off (PTO) program in addition to 11 paid holidays * Discount on various bank services * Employee Referrals * Wellness Reimbursements A credit and background check is a final part of the hiring process. Landmark National Bank is an EEO/AA/ADA/Veteran employer.
    $27k-33k yearly est. 52d ago
  • Full-Time Teller - Romulus

    Public Service Credit Union 3.9company rating

    Teller job in Romulus, MI

    Full-time Description PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Full-Time Teller for our Romulus branch. As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services. About the Role Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks Recommend products and educate members to help meet their financial goals Perform routine member service requests Maintain a member-centric “can-do” professional attitude Make fraud prevention, security, and accuracy a top priority Requirements 18 years or older with a High School Diploma or GED Strong interpersonal skills Ability to identify and recognize opportunities to enhance the customer experience Demonstrates the ability to perform job responsibilities independently Basic computer and math skills Preferred Qualifications Financial institution experience Previous cash handling experience Excellent customer service and communication skills Sales experience Job Expectations Ability to stand for extended periods of time Required to work some Saturday's What we offer Competitive wages Career Growth / Robust Training Program Work Life Balance Top quality health insurance (Full Time) Paid Time Off (accrued and available for use immediately) Paid holidays Banking hours / Closed on Sunday's Tuition Reimbursement Employer Provided Retirement Benefits 401(K) Plan Dental & Vision Insurance (Full Time) Short & Long-Term Disability (Full Time) Life Insurance (Full Time) Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you'll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey! To apply, please complete the online application and attach an up-to-date resume.
    $28k-34k yearly est. 11d ago
  • Teller

    Choiceone Bank?Hss_Channel=Fbp 126873847326483

    Teller job in Fenton, MI

    About ChoiceOne Bank At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future. Join Our Team at ChoiceOne Bank - Fenton, MI ChoiceOne Bank is hiring Tellers in Fenton, Michigan! This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash-handling and financial skills. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we offer the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the Fenton community. If you're looking for a bank teller job in Fenton, MI, we'd love to meet you! Teller Non-Exempt - Grade Level 1 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker. Reports To: Assistant Branch Manager and Branch Manager Essential Duties and Responsibilities Perform and follow the Bank's policies, procedures, and customer service standards Operate teller window in accordance with bank policy, balancing daily Meet and exceed teller sale/referral goals Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality Acquire and maintain up-to-date knowledge of banking products, financial services, and technology Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers. Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Competencies Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Technical Skills - Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately. Adaptability - Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events. Attendance / Punctuality - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time. Flexibility / Dependability - is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School or GED Minimum of 6 months cash handling experience preferred Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations. Salary Description $15.75 Per Hour
    $15.8 hourly 7d ago
  • Full Time Teller - Main St branch

    DFCU Financial 4.7company rating

    Teller job in Plymouth, MI

    Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team! The Opportunity: Our Main St branch in Plymouth, MI is seeking a full time Teller to join their team. This position starts at $16.50/hour. What You'll Do: Efficiently process daily work in a multi-tasking environment. Accurately process teller transactions and maintain cash balancing standards. Adhere to all policy and procedures, including branch compliance and security procedures. Provide superior service to prospective and existing members. Maintain product and service knowledge to assist our members. Meet individual referral goals and service standard expectations. Assist in any area of the branch as needed. What You'll Need: High school diploma or equivalent. Customer service, cash handling, and balancing experience. Strong computer skills. Attention to detail. Ability to function as a team player in a fast paced, goal-oriented environment. Excellent communication skills to discuss and refer our products and services to members. Ability to move or lift up to 50 lbs., usually coin. Saturday hours required on a rotational schedule. Flexible work schedule.
    $16.5 hourly 9d ago
  • Teller (Account Specialist)

    American 1 Credit Union 3.9company rating

    Teller job in Jackson, MI

    We are a growing, dynamic company and actively hiring for teller positions. Do you have the following? Previous experience as a bank teller Previous cash handling and balancing your own drawer Previous customer service experience such as building relationships through conversation. Previous sales experience offering products and meeting monthly goals. Then we invite you to apply for the Teller Account Specialist position! Location: Onsite in Jackson, MI at our Home Office Branch Position: Account Specialist (Teller) Wage: Competitive wage starting at $17.31 Benefits start on day one: Health, Dental, Vision, Responsible Time Off All offers of employment are contingent upon background screens. The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved. Essential Job Functions Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions. GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards. Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking. Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals. Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. Employee Culture: Committed to building and supporting an engaging and inclusive culture for all. Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements. Community Advocate: Serves as a credit union representative while in the community. Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members. Competencies Required People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus. Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals. Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures. Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness. Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together. Key Accountability Items: Support and Collaborate with Branch Team Accuracy of Transactions Uphold GREAT service standards. Personal Scorecard Results Requirements: A minimum education of high school diploma or GED. Cash handling or sales experience. Prior customer service experience. The Ideal Candidate: Excellent verbal and written communication skills Working knowledge of PC applications such as Microsoft Office Ability to work independently or as a collaborative member of a team. Ability to direct other team members and coach others. Knowledge of credit union products, services, policies, core processes, and procedures Ability to provide supervisory leadership of professional- and intermediate-level staff. Demonstrated member-focused strategy skills. Demonstrated skill in gathering, reporting, and summarizing trends in data. Ability to express oneself clearly and articulately both orally and in writing. Ability to make decisions and take initiative in problem resolution. Ability to exercise tact and responsibility when handling confidential information. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship. Essential physical requirements such as standing, stooping, or tying. Must be able to remain stationary 50% of the time. The person in this position must occasionally move about inside the office to access CDMs, vaults, etc. Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer. Physical effort/lifting, such as up to 20 pounds. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
    $17.3 hourly Auto-Apply 9d ago
  • Teller

    Michigan First 4.0company rating

    Teller job in Detroit, MI

    Location : Address 19200 Wyoming Location : City Detroit Location : Postal Code 48221 Responsibilities We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window. Responsibilities: Provides the following services for members, in person, by telephone or by mail. Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions. Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services. Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request. Redeems US Savings Bonds and balance ATM. Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions. Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition. Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required. Exceeds all member service standards of the credit union. Being an advocate of Michigan First culture. Qualifications High school diploma or general education degree (GED). 6-12 months of related experience and/or training; or equivalent combination of education and experience. Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. Ability to operate standard office technology, equipment and tools. Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. Ability to stand during all periods of time spent at the teller window. Has sound interpersonal skills and is cooperative and positive. May occasionally be required to lift and/or move up to 50 pounds. Who We Are Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain's Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions) Benefits and perks of joining our award-winning team include: Very competitive pay Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance 401(k) - 100% match up to 5% deferral Tuition reimbursement for both Undergraduate and Graduate degree program Access to a complimentary concierge service that assists with nearly any item on your to-do list Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms Wellness initiatives and events throughout the year to help team members stay healthy Loan discounts for certain secured and unsecured loans and mortgages Opportunities for pay increases, incentives and profit-sharing, based on performance Onsite subsidized top notch Cafe 26 for team members' use Onsite bowling center Michigan First Credit Union is an Equal Opportunity Employer.
    $26k-30k yearly est. Auto-Apply 11d ago
  • Teller Supervisor

    Msgcu

    Teller job in Royal Oak, MI

    Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in southeast Michigan. We have over 450 team members, more than 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions - team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press eleven years in a row. If you have a passion for helping people and providing exceptional and dependable service, we want you on our team! More information about our comprehensive total rewards package can be found here. Overview of Responsibilities: Responsible for efficient operations and supervision of the teller area and sales activities of teller team members to ensure team goals and service standards are met in accordance with MSGCU's policies and state and federal government regulations, and in alignment with our desired member experience. Essential Duties and Responsibilities: As a leader in the branch, focuses on providing high quality service to all members through a consistent approach to delivering the member experience that includes sales, services, member satisfaction, operational and people management in order to build strong member (internal/external) relationships and deliver member-centric solutions. As a leader in the branch, assists with the development and achievement of sales plans; makes good and timely decisions using sound rationale, available data, and relevant or important factors to ensure the overall effectiveness of the branch and that are in alignment with the organization's focus and direction. Takes action on new opportunities and tough challenges with a sense of urgency and enthusiasm. Performs all duties related to teller operations to support the branch and ensure efficient service to members. Conducts regular sales meetings and observations, and utilizes the SLS (Sales Leadership Strategies) approach for daily coaching. Follows MSGCU's service standards to complete teller transactions with focus and understanding in order to ensure accurate processing and to balance teller drawer and checks at end of day. Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member account maintenance. Generates member referrals by using a consultative approach and asking high impact questions to identify and meet member needs, both perceived and unperceived. Listens for member cues and uses in depth knowledge of our products and services in order to cross sell and offer solutions for member needs by focusing on the benefits and value to the member. Directs work for teller team members by providing direction, ensuring day to day work is completed to deliver on the desired member experience. Delegates and empowers team members to make effective decisions, and removes obstacles to get work done. Ensures accountability by holding self and others accountable to meet commitments; monitoring the performance of the teller team, providing sales coaching and follow-up to develop talent and achieve branch goals; and conducting accurate and straightforward performance appraisals, taking corrective action as necessary when departmental and/or credit union objectives are not being attained; exceeding member service expectations and following MSGCU Service Standards by providing superior quality service in a professional, efficient and courteous manner. Schedules team in order to maximize efficiency and utilization of MSGCU's resources. Responsible for conducting branch audits on a periodic basis and prepares audit reports. Adheres to all policies and procedures related to security, including; robbery, fraud, opening/closing, cash controls, balancing ATM, ensuring tellers balance at the end of each business day, maintaining cash funds through a proper supply of vault cash and assisting tellers with resolving over/short conditions. Develops talent by coaching team members to build skills in order to meet both their career goals and the organization's goals through mentoring, coaching, and relevant development opportunities. Communicates effectively by developing and delivering various forms of communication (written, verbal, presentation), that are in alignment with MSGCU's philosophy, mission and values, facilitating discussions and actively listening to convey a clear understanding of the needs of team members, regarding expectations, procedure updates, new products and initiatives. Drives engagement by influencing cooperation among team members and by creating a healthy climate where team members are motivated to do their best to help the organization achieve its objectives. Works in collaboration with others regarding team member hiring, development, discipline, promotion, transfer and separation of team members. Manages conflict situations by effectively using Crucial Conversations skills, with a minimum of noise. Instills trust by gaining the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values; makes responsible choices and exemplifies courage by stepping up to address difficult issues and saying what needs to be said. Models self-development by actively seeking new ways to grow and be challenged, and exhibits self-awareness by soliciting feedback and through reflection gains productive insight into personal strengths and weaknesses. Applies feedback to personal development using both formal and informal development channels. Demonstrates CML (Creating Member Loyalty)/SLS (Sales Leadership Strategies) skills and provides a positive role model for others including: active listening to seek understanding of members'/team members' needs, issues in need of resolution, etc. and suggests solutions in the form of appropriate products and services as applicable. Joins area service clubs and organizations to promote goodwill, and represents the Credit Union at trade functions, professional organizations and community activities in order to raise consumer awareness and create MSGCU as top-of-mind. Assists teller team, other departments and branches as needed. Essential Knowledge, Skills and Abilities: Possesses and has a track record of applying the requisite leadership competencies for this role. Strong coaching, mentoring and overall leadership, management and development of team members using positive leadership techniques to ensure maximum effectiveness. Experience with and a focus on delivering a rich and awesome member and team member experience, implementing best practices to drive member and team member satisfaction. A thorough understanding of operational procedures with the ability to plan department activities, set objectives and develop tactics. He or she should possess the skills necessary to direct team members towards the desired objectives; controlling the function by developing performance standards, measuring results, taking corrective action and rewarding team members as appropriate. Familiarity with the Credit Union's products, services and programs as well as policies and guidelines to provide optimal services to members. Knowledge of the sales process, Sales Leadership Strategies and ability to lead others in sales activities. Above average interpersonal skills necessary to communicate policies, procedures and objective to team members at all levels and to represent the credit union to outside vendors and the community. Excellent organizational, time and resource management skills that enable and support collaboration with fellow managers and team members. Proficient with technology and software, including Word, Excel and PowerPoint. Must have above average writing skills. Possesses a track record of leading by example with sales, service and operational excellence. Essential Preparation, Training, and Experience: High diploma or GED; and Either of the following: One year financial institution experience as a teller including vault and ATM balancing; or 2 years of progressively responsible retail leadership experience with cash handling oversight Supervisor experience preferred. Working Conditions: Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors. Occasionally required to travel throughout MSGCU's service area as business needs require. Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk. This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.
    $29k-37k yearly est. 52d ago
  • Universal Banker

    Choiceone Bank 4.2company rating

    Teller job in Holly, MI

    Job DescriptionDescription: At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future. Join Our Team at ChoiceOne Bank - Holly, MI ChoiceOne Bank is hiring Universal Bankers in Holly, Michigan, with the opportunity to float to nearby branches in Fenton, Linden, Grand Blanc, and Brighton! This is a great opportunity to grow your career in banking while delivering exceptional customer service, assisting clients with their financial needs, and recommending products such as checking and savings accounts, consumer loans, and business banking solutions. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we provide the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the communities we serve. If you're looking for a banking career in Holly, MI-with the flexibility to support nearby branches-we'd love to meet you! Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service. Reports To: Assistant Branch Manager, Branch Manager Essential Duties and Responsibilities Provide excellent customer service and effectively resolve customer challenges. Understand and educate customers on consumer deposit and lending products. Drive sales with a disciplined sales process and use current banking technology to drive both sales and service. Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhere to all operational, security, risk and regulatory policies and procedures. Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation. Process customer day-to-day transactions as needed. Opens new personal and business accounts in accordance with bank policies and regulatory requirements. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required Requirements: Experience and/or Education High School Diploma or equivalent Minimum of six (6) months cash handling experience preferred One (1) year of customer service in banking, financial services or goal-drive retail sales preferred Successful completion of ChoiceOne's Retail Advancement Program (RAP) Licenses & Designations NMLS Competencies Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Analytical - Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data. Technical Skills - Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately. Dependability - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Flexibility - able to provide flexibility and adapt to changing schedules and/or work environments. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
    $33k-38k yearly est. 9d ago

Learn more about teller jobs

How much does a teller earn in Ann Arbor, MI?

The average teller in Ann Arbor, MI earns between $26,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Ann Arbor, MI

$32,000

What are the biggest employers of Tellers in Ann Arbor, MI?

The biggest employers of Tellers in Ann Arbor, MI are:
  1. MICHIGAN EDUCATIONAL CREDIT UNION
  2. bank of ann arbor
  3. TEKsystems
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