Teller - Aurora, IL (Eola Rd Branch)
Teller job in Aurora, IL
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Joining Old Second in a Bank Teller role provides an excellent opportunity to learn banking principles, products & services, risk management, and more. Move your career forward at O2.
Position Overview
The Teller role is responsible for front line customer service, processing customer banking transactions, balancing a cash drawer, and providing qualified referrals to Retail Banking.
Essential Job Functions
Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations.
Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.
Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier's checks.
Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.
Effectively uses technology in order to accurately complete customer transactions.
Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.
Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.
Maintains flexibility to float to other branches and/or work dynamic schedules needed. Availability to work during branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm.
Minimum Requirements:
High School Diploma or equivalent; and
Six months of related experience (cash handling, customer service, office, etc.)
Must work onsite to perform responsibilities of this position.
Competencies:
Excellent customer service skills
Professional communication skills
Cash handling
Accurate with focus on attention to details
Preferred, but not required:
In-depth customer service, cash handling, and sales experience strongly preferred.
Experience resolving customer service issues and providing exceptional customer service.
Prior experience balancing a cash drawer.
Prior experience in banking.
Compensation & Benefits
Base pay: $16.50 - $20.00/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales referral activities.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!
Auto-ApplySenior Teller- Floating
Teller job in West Chicago, IL
Job Details West Chicago - West Chicago, IL $20.00 - $22.00 HourlyDescription
Who we are!
FNBC Bank & Trust is a full-service community bank with a 100-year history of providing financial services, support, and leadership to our clients and communities throughout the Chicago metropolitan area. We offer a full range of personal banking, commercial banking, lending, and wealth management services. We are locally owned and locally managed. Our independence is an advantage for our clients - it gives us the flexibility to tailor creative solutions for specific needs.
The Floating Senior Teller will be assigned to our West Chicago branch located in the western suburbs approximately 40 miles outside of Chicago. When needed, the Floating Senior Teller will assist in staffing our Western Springs and La Grange branches to best serve our customers. Our Retail department is a close-knit group that works collaboratively to best serve our customers. We take pride in being engaging, energetic, and customer-focused while supporting each other!
What you will do!
You will ensure prompt, efficient, and courteous service by providing professional, pleasant greetings, making eye contact, smiling and addressing customers by name. You will conduct financial transactions between customers and the bank, handle routine customer inquiries and problems and maintain favorable customer and employee relations. You will maintain confidentiality of customer account information. You will oversee and train junior-level tellers. You will assist management in any one of our locations as needed.
You will adhere to bank policies, procedures, and best practices, along with all State and Federal rules and regulations.
How you will do it!
Perform all teller duties.
Work with minimal supervision and assist in training new tellers in bank policies, procedures, and products.
Provide back-up assistance to the Teller Manager and branch management staff.
Reinforce superior customer service through example along with appropriate follow through with involved employees and customers.
Promote bank products and services.
Open and close the branch.
File CTRs.
Process audits.
Serve as a Notary.
Order checks, process address changes, account type changes, debit card increases, debit card disputes, renew CDs, handle dormant notices, stop payments, set up transfers, and any other customer maintenance.
Assist customers with wires when needed.
Use ingenuity and problem-solving skills in finding solutions to customer issues in order to prevent customer inconvenience.
Perform other duties as assigned by manager.
Qualifications
Qualifications you will need!
High school diploma or general education degree (GED) or one to two years related experience and/or training; or equivalent combination of education and experience.
3+ years of teller-related experience.
It would be a bonus if you have!
The ability to speak Spanish.
What you will get!
Starting hourly pay of at least $20 per hour.
Full benefits including health insurance, retirement plan, and generous paid time off.
An environment where you will be valued as an individual and given the opportunity to grow professionally.
The expected pay range for this position is $20-$22 per hour. Please note that the the salary range provided is a good faith estimate for the position at time of posting. Actual compensation will be dependent upon factors including but not limited to the individual's qualifications experience, knowledge, skills, and abilities.
Benefits include: Paid holidays, paid time off programs, medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, accidental death and dismemberment, traditional and Roth 401(k) with a company match, employee assistance program (EAP).
Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.
FNBC Bank & Trust is an EEO/ AA/ VET/ Disability
Part-Time Customer Service Teller (North Bridge)
Teller job in Chicago, IL
Job Description
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a Part-Time Teller to join their team at The Shops at North Bridge Branch located in Chicago, IL.
Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service.
Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services.
Qualifications and Skills:
Ability to work independently
Basic computer knowledge
Problem solving capabilities
Strong customer service skills
Detail-oriented and organized
Strong listening and verbal communication skills
Cash handling skills with high degree of accuracy
Our Competencies:
Action Oriented
Effective Communication
Nimble Learning
Optimizing Work Processes
Situational Adaptability
Functional Skills
Schedule:
Approximately 15-20 hours per week
Availability needed: Weekday Evenings (3:30 PM - 8:00 PM), Weekends (10:00 AM to 8:00 PM) and Holidays
Benefits:
Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work
Sick Time - CXI will pay you 1 hour of sick time for every 30 hours worked, which may equal to an annual accrual of 40 hours (cap)
Eligibility to enroll in our 401K Plan, Company match at 5% (after 60 days of employment)
Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply*
Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays
Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
Teller
Teller job in Wood Dale, IL
PARKWAY BANK
Wood Dale, IL 60191
Hours:
Hours: Monday/Tuesday/Wednesday/Friday 2:15 pm- 6:00 pm; Sat 7:30 am - 1:00 pm
Hours may change based on the needs of the bank.
Parkway Bank is looking for a Teller (part-time) at our Wood Dale, IL location. We are a locally owned and operated financial institution committed to offering the best in customer service, financial products, and services. We maintain a strong presence in our communities through donations, volunteer work, and education. Come be a part of our team!
Responsible for receiving deposits for credit to customers' deposit and loan accounts (personal and commercial); verifying cash withdrawals and signature endorsements within established limits and securing required approval as necessary; scanning daily work; balancing daily transactions. In addition, tellers are responsible for ensuring quality customer service; maintaining acceptable teller difference records; and referring sales opportunities to the appropriate banking staff. Tellers are required to meet and/or exceed appropriate referral goals and perform other job functions as assigned by supervisor/manager.
Requirements:
High school diploma, GED or currently pursuing
Three months cash handling
Effective customer service and sales skills
Good math and clerical skills
Ability to effectively communicate (oral and written) with fellow employees and customers
Must be accurate and detail-oriented
Ability to work varied hours/days as needed
Proficient using a PC, keyboard and computer mouse
Basic knowledge of Outlook, Microsoft Word and Excel preferred
Ability to walk, sit, stoop and stand for long periods of time
Ability to lift, move, push or pull up to 25 pounds
Parkway Bank is an Equal Opportunity Employer
Pay range: $15.00 - $17.00/hour
Benefits Offered:
Part-Time
Full-Time
Dental Insurance
401(k) Plan
Profit-Sharing
Vacation
Paid Sick/Personal Days
Paid Holidays
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Profit-Sharing
Vacation
Paid Sick/Personal Days
Paid Holidays
Life Insurance
Short/Long-Term Disability
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement
Auto-ApplyPart Time Teller - Bloomingdale, IL
Teller job in Bloomingdale, IL
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago's Bank as a Part-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package (for eligible employees) including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or GED required
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift 30 lbs
Must be able to stand for long periods of time
Benefits:
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Auto-ApplySignage Customer Service
Teller job in Chicago, IL
Job Description
ChicagoSigns.com is looking for someone with experience with signage to join the team. This will be a client touching position so the right candidate will have some experience with signage materials, builds, and installations but also a background in customer service.
Responsibilities:
Responsible for following signage leads and communicating with customers about potential projects, and then bringing those leads to project completion. Should be able to talk clients through the process and explain materials, installation techniques, and requirements for successful projects. You will be responsible for art management (but not creation), quoting with vendors, and determining project scopes based on client needs and additive manufacturing constraints. You will have to facilitate install coordination and availability, shipping, parcels, etc.
Preferred Skillset:
-Must be able to work Independently as well as with a team
-Must be able to work in fast pace environment with deadlines
-Proficient in Adobe Illustrator preferred
-Ability to read and create basic construction drawings
-Understanding of exterior and interior signage materials and additive manufacturing techniques
-Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers
-Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus
If you have familiarity with signage from banners to Channel lettering, have customer service experience we want to hear from you!
Compensation includes
Competitive Base Pay
Bonus based on performance
Paid time off
Health Benefits (after 90 days)
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General Interest - Don't know the job you want? Tell us what you are interested in!
Teller job in Hoffman Estates, IL
Want to work for HEParks, but are exactly sure what positions are best for you?
for you!
Licensed Insurance Customer Service Commerical Lines
Teller job in Darien, IL
Job Description
Insurance Commercial Lines CSR
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Health Insurance
Responsibilities
Prepare and quote all types of commercial insurance at an independent agency for established customer base
Cross sell applicable coverage to new and existing customers
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Ability to work in friendly fast paced environment
Some Hybrid remote possible
Requirements
Previous experience in customer service, sales or other related fields necessary
Applied EPIC required
Ability to build rapport with clients
Deadline and detail-oriented
Excellent written and verbal communication skills
Minimum of 3-5 years of insurance experience
Must be licensed in Property & Casualty
Salary negotiable on experience
Captain - Customer Service
Teller job in Lombard, IL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from
Salary Range:
14
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyUniversal Teller - Full Time
Teller job in Crystal Lake, IL
Home State Bank has an opening for Universal Teller in Crystal Lake, IL. This position is an onsite position and looking for local candidates as there is not any relocation provided. Spanish speaking candidates preferred.
The Universal Teller position will assist the branch in achieving the deposit and loan growth by identifying new opportunities to convert service opportunities into sales. The individual will be contacting new or existing customers in person or by phone to retain and expand banking relationships. This will involve proactively soliciting and returning referrals opportunities from internal departments and existing customers. The position will be performing a wide variety of banking transactions efficiently, while accurately managing the funds of an assigned teller station. While providing excellence in customer service, this individual will be applying rules, regulations, bank policy and audit and compliance procedures to prevent loss of bank assets. Home State Bank offers fantastic growth opportunities.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Preferred Skills:
- Cash handling skills and the ability to perform advanced math functions
- Ability to present a professional image for contact with the public
- Proper communication abilities in both oral and written form
- In-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions
- Appropriate bank and ancillary product knowledge for the level of selling and cross-selling performance expected
- Able to work in a team environment and interact well and positively with co-workers and management
- Excellent customer service skills
- Ability to multi-task and to be flexible
- High degree of accuracy
- Computer skills - Word and Excel
Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to ************ or apply online at *****************
Working environment and conditions include:
Typical office environment with exposure to moderate noise levels.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
Medical through BCBS - 2 PPO Plans, HSA, and HMO
Dental PPO through BCBS
Vision insurance through BCBS
$50,000 in Company Paid Life & ADD and long-term disability insurance
401k after 90 days with company match of 3% after a year
Generous Time Off - 2 weeks paid vacation, 1-week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day
Tuition reimbursement - courses and books up to $6,000 annually per policy
Holiday Party at Boulder Ridge Country Club
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Auto-ApplyTeller/Customer Service Representative
Teller job in Yorkville, IL
Job Description
American Commercial Bank & Trust - Yorkville, IL Branch Office
Full-Time Teller/Customer Service Representative
American Commercial Bank & Trust is currently seeking candidates for a FT Teller/Customer Service Representative for our Yorkville, IL Office. In this universal branch role, the Teller/CSR will service bank clients with a variety of banking transactions, such as processing deposits and withdrawals, opening demand deposit and savings account products for new and existing customers, and taking care of routine servicing needs. The Teller/CSR will also focus upon developing and deepening client relationships, delivery of excellent and expedient service, following up in a timely manner, and ensuring each customer's financial needs are being met.
This is a FT position, 40 hours per week; the branch is open Monday through Friday.
Key Job Duties and Responsibilities:
Process teller transactions, including deposits, withdrawals, purchase of monetary instruments, and other teller line requests.
Follow all teller line operational procedures and protocols, to ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments.
Participate in ordering cash and preparing shipments of cash to armored car delivery service.
Participate in opening and closing procedures of the branch, following all dual control protocols.
Meet with new and existing customers to assess their financial needs or resolve any account or relationship concerns.
Follow the Bank's protocols for procuring identification for opening and servicing accounts. Engage with customers to determine needs and suggest appropriate banking solutions to meet those needs.
Assist customers with any new and additional products and services to enhance their relationship with the Bank.
Stay current on fraud prevention information and maintain regular compliance and regulatory training.
Participate in community events as they are presented and represent the Bank in a positive and engaging manner.
Adhere to all Bank policies, including the Code of Conduct and Conflict of Interest policies.
Education and Experience:
Minimum of a High School Diploma or equivalent.
At least two years prior Bank Teller and/or Personal Banking/New Accounts experience is preferred; will also consider candidates with 5+ years of higher-order customer service experience, which includes cash handling and balancing and client problem-solving.
Additional Skills and Qualifications:
Excellent face-to-face client servicing skills, including both verbal and written skills. Seeking professional demeanor, excellent listening skills, comfort, and confidence with asking questions to assess needs and uncover issues, resourcefulness in finding answers and resolving problems.
Solid math aptitude and counting skills.
High level of dependability, reliability, and flexibility.
Strong collaborator.
American Commercial Bank & Trust is an Equal Opportunity Employer (Protected Veterans, and Individuals with Disabilities).
A comprehensive benefits package offered for Full-time positions, including medical, dental and vision coverage, Life/STD/LTD plans, Flexible Spending Account, H.S.A., 401k with company match, ESOP, paid vacation, sick time, and holidays. For more information on our branch locations, visit us online at: ****************
Candidates will be required to submit to a background check when presented with a conditional offer of employment.
Customer Service Cardiology Monitoring
Teller job in Northbrook, IL
Job DescriptionBenefits:
401(k)
Opportunity for advancement
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking someone full time for our Customer Service position. This position is NOT remote.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information, and provide solutions
Enter information from one system to another
Work with multiple websites and programs
Qualifications
Previous experience working in Customer Care
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Excellent written communication skills
Ability to work well under pressure
Must have 3-5 years healthcare experience, Cardiology preferred
Good personality
Highly organized
Responsive to all customer requests
FX / Bank Teller
Teller job in Chicago, IL
Job DescriptionDescription:
ABOUT US:
State Bank of Texas is a privately owned, independent Bank specializing in lending solutions for the hospitality industry. State Bank of Texas is committed to providing personal partnerships with their customers, timely loan decisions, and convenient up to date technology for their customers.
POSITION SUMMARY:
Sales consultants are given the unique responsibility to play a prominent role in the way our business operates. In this role consultants will contribute to excellent customer service and provide an experience that is both focused and attentive, while leading currency exchange transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Accurately and quickly respond to customer inquiries in person, written, and over the phone.
• Confidently promote products and services to clients and potential customers.
• Work independently and as a team member to meet local and regional sales targets with company incentive plans.
• Responsible to lead daily operational procedures including location opening and closings, inventory management, and store appearance.
• Team projects and initiatives as required.
• You will be working on shift patterns which can vary 7 days a week and you will need a certain degree of flexibility to meet our business needs.
Requirements:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Positive and collaborative attitude
• Self-motivated, energetic and ambitious
• Great verbal and written interpersonal skills
• Exceptional attention to detail
• Previous retail and cash handling experience
• Able to work well under pressure
• Familiarity with Excel, Word and Outlook
$19-$21/hour
BENEFITS:
• Medical
• Health Savings Account
• Flexible Spending Account
• Dental
• Vision
• Lie and AD&D Insurance
• Disability Insurance
• Supplemental Insurance
• PTO
• Holidays
Teller (PT, M-F 3-6pm, Sat 730a - 1pm)
Teller job in Roselle, IL
Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff. Our most important assets are the people - customers and employees. For over 75 years the Bank has been a responsible citizen and community leader because it respects the values of its past when making decisions that shape its future. Without a dedicated and responsible staff, we can't serve customer needs and remain a responsible corporate citizen. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, which reflects our dedication to quality service, high standards, and responsiveness to customers and employees alike. Itasca Bank is a responsible employer dedicated to the health and safety of employees and works to maintain diversity in both its workforce and the vendors it uses. We encourage our employees' participation in community and civic activities which lead to better communities, and a positive workplace environment where a work/life balance is encouraged.
Essential Functions
Organizes and balances cash drawer daily and adheres to cash management guidelines.
Listen effectively to customers' requests and promptly take the necessary action to assist them.
Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve.
Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
Protects the Bank and its customers by maintaining a high level of security awareness.
Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
Follow and perform Safety and Soundness expectations when opening or closing the bank.
Supervisory Responsibility
None
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
Must be able to lift up to 25 pounds at times.
May need to stand for long periods of time.
Position Type/Expected Hours of Work
This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 3:00 p.m. to 6:00 p.m., Saturday 7:30 a.m. to 1:00 p.m.
Travel
Travel between branches may be required a few times a month.
No travel off site.
Required Education and Experience
Minimum 1 year of cash handling and customer service experience required.
High School education or equivalent.
Ability to perform calculations.
Proficient in Microsoft Office (Excel, Word, Outlook).
Delivers excellent customer service.
Effective verbal and written communication skills.
Strong attention to detail.
Strong desire to cross-sell products and services.
Proven track record of success working in a team environment.
Ability to work a flexible schedule including evening and weekends.
Ability to work and multi-task in a fast-paced environment.
Models positive and supportive behavior.
Professional demeanor.
Preferred Education and Experience
1 year of bank teller experience preferred.
AAP/EEO Statement
Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation .
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyTeller FT
Teller job in Crystal Lake, IL
Employment Type: Full-Time, On-site #LI-ONSITE
Entry Salary Range: $15.53-$18.63 per hour with an incentive opportunity based on individual performance.
Comprehensive Benefits Package
We're committed to supporting your well-being and work-life balance through a robust benefits offering:
Health & Wellness
Medical, dental, and vision insurance to keep you and your family healthy.
Financial Peace of Mind
401(k) with company match, life insurance, and disability coverage.
Time Off
Generous paid time off (PTO), paid holidays, and paid parental leave.
Professional Growth
Learning and development programs, plus tuition reimbursement to support your career journey.
Additional Perks
Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
*Parental Leave and Tuition Reimbursement are available after one year of service
Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position:
We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to be empowered to find ways to say Yes!
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on our social media for an inside look at what the #advialife is all about.
Teller - Full Time
Teller job in Tinley Park, IL
Job Description
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures that customers are promptly and professionally served at all times. Active participant in the Five Star Service Program at First Savings Bank of Hegewisch.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
a. Represents the Bank in a courteous and professional manner.
b. Receives deposits in person or by mail or alternative delivery channels
c. Receives loan payments in person or by mail. Properly processes payment for the customers.
d. Processes cash advances, travelers' checks, cashiers' checks, money orders, government bonds, and similar transactions efficiently.
e. Disburses cash or check withdrawals in person, by telephone (with proper authorization) or by mail.
f. Processes transfers of funds among accounts with the Bank.
g. Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of each workday.
h. Verifies transactions. Consistently monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with customers.
a. Ensures that customers' requests and questions are promptly resolved.
b. Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
c. Receives and processes new customer accounts and changes to existing accounts.
d. Receives and processes changes of name, addresses, and other account information as needed.
e. Maintains privacy of customer account information.
f. Ensures that the Bank's quality reputation is maintained and projected.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a. Assists area personnel as required.
b. Keeps supervisor informed of area activities and of any significant problems or concerns.
c. Completes required reports and records accurately and promptly.
d. Attends meetings as required by supervisors.
4. Assumes responsibility for related duties as required or assigned.
a. Performs drive-up teller and night drop functions as assigned.
b. Cross sells Bank services.
c. Ensures that work area is clean, secure, and well maintained.
d. Performs related clerical duties as required.
PERFORMANCE MEASUREMENTS
1. Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards and security procedures.
2. Monies are balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
3. Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.
4. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
5. Required reports and records are accurate, complete, and timely.
6. The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent (GED).
Required Knowledge: Knowledge of Teller policies and procedures.
Basic understanding of Bank operations.
Experience Required: Abilities generally acquired on the job in 12 months.
Skills/Abilities: Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Teller Specialist Flexible
Teller job in Evergreen Park, IL
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $15.75 - $17.75 plus $2.00/hour additional compensation for flex position
Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.
Position Summary:
The Teller Specialist Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Providing exceptional customer service including efficient and accurate transaction processing. A Teller Specialist Flexible must have extensive knowledge of retail operations policies and procedures and must be able to handle unusual customer transactions, and answer more difficult customer inquiries. Additionally, Teller Specialist Flexible has a larger cash limit and works independently within established procedures outlined by Branch Operations Officer.
Under general supervision of the Branch Operation Manager and in line with established policies and procedures, provides a variety of service functions to the Bank's customers. Job requires extensive on the job training for job proficiency. Job involves considerable customer contact.
Essential Duties and Responsibilities:
Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including:
Accept all checking account transactions such as check cashing, deposits, and certified checks.
Accept all savings transactions such as deposits and withdrawals.
Redeem US Savings Bonds.
Cash and issue official bank checks.
All loan payments
Collect and process the appropriate service charge fees.
Complete coin orders and coin counting.
Comply with all branch operating, audit and compliance requirements.
Maintain basic knowledge of operations and sales requirements-e.g. records, BSA, fraud, and CTRs.
Responsible for daily balancing of cash drawer.
Open or close branch as needed.
Respond to customer's inquiries and cross sell financial products and services by explaining, promoting and providing referrals.
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
Cultivate a working knowledge of all products and services with an ongoing commitment to attend all required sales training.
Service customer inquiries by promoting the bank's delivery channels, products and services following the sales process to achieve individual referral and team goals for outbound calling, greeting, inter-departmental referrals, etc. Includes profiling customers and prospects for new sales and cross sell opportunities.
Required to work at all Marquette Bank branches on an “as needed” basis.
Performs additional duties as assigned for fulfilling various banking roles depending on needs of assigned branch and manager.
Knowledge/Abilities/Experience and Training Required:
High School Diploma or Equivalent
Detail oriented with a thorough understanding of the entire Teller Department
Versatile and possess excellent communication skills to interact with employees and customers
Possess leadership and organizational skills to be able to analyze accurately and think quickly
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to remain in a standing position
Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.
Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
Employee may need to frequently lift and/or move up to 30 pounds.
Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank's total rewards package , for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: *********************************************
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: **********************************************************************
Equal Opportunity Employer/Vet/Disability
Auto-ApplyTeller II [Part-Time]
Teller job in Olympia Fields, IL
Part-time associates receive paid time off, paid holidays, are eligible for medical, dental, and vision insurance, and can participate in our 401(k) plan. Summary: Serves Customers by completing various banking transactions efficiently and accurately while adhering to check cashing and withdrawal authority limits. Accurately balances cash drawer daily. Identifies referral opportunities and actively promotes BankFinancial. Responds to requests for assistance from less experienced tellers. Handles special or unusual transactions and more difficult customer questions and situations. Opens and/or closes the branch.
Essential Duties and Responsibilities
* Provides exceptional customer service. Meets and strives to exceed the standards established and outlined by management.
* Maintains working knowledge of Bank, Wealth Management, and Financial Assurance products and services in order to answer routine customer inquiries and explain basic Bank regulatory policies and procedures.
* Answers customer inquiries related to account balances, Bank services and general information efficiently and professionally.
* Promotes the Bank's products and services through identifying referral opportunities and directing Customers to the appropriate Bank representative.
* Meets or exceeds all established sales goals assigned by identifying the needs of potential and existing Customers, offering appropriate products and services, and referring qualified clients.
* Processes deposits and withdrawals and cashes checks. Verifies cash and endorsements, receives proper identification, and verifies authenticity of transaction.
* Issues negotiable instruments, accepts loan payments, and processes cash advances.
* Accurately enters Customers' transactions into computer to record transactions, and issues computer generated receipts.
* Orders daily supply of currency/coin and verifies incoming and outgoing currency/coin. Counts and packages currency, sells excess currency and mutilated currency, and maintains proper levels of currency/coin according to Bank policy and procedures.
* Balances currency/coin, checks and other transactions to figures displayed in teller platform system.
* Adheres to the Cash Difference/Occurrence Policy and all reporting requirements. This includes timely resolution of out-of-balance discrepancies.
* Complies with bank operations and security procedures by participating in all dual control functions, and auditing procedures.
* Complies with the Privacy and Customer Data Protection Policy by maintaining customer confidence. Protects Bank operations by keeping information confidential and secure at all times.
* Performs branch opening and/or closing procedures while adhering to all security policies. This includes possession of keys as well as combinations to various vaults.
* Approves transactions within assigned authority level while ensuring that Bank's policies/procedures and security procedures are being followed.
* Balances branch daily and reports out of balance conditions according to policy. Resolves out-of-balance conditions accurately and promptly.
* Maintains cash reserve drawer.
* Monitors, balances and audits automated cash equipment.
* Accepts cash shipments, prepares cash shipments and processes proper forms.
* Balances ATM and maintains a thorough understanding of terminal and procedures.
* Assists with monthly audits when necessary.
* Occasionally required to lift up to 20 pounds.
BankFinancial is an Equal Opportunity Employer (minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity)
* High school diploma or general education degree (GED)
* At least one year of previous cash handling experience
* Must have excellent communication skills.
Bank Teller
Teller job in Berkeley, IL
Great Lakes Credit Union is Hiring
GREAT
people for our
GREAT
team!
Do you enjoy customer interaction and relationship building?
WE WANT YOU ON OUR TEAM!
The Member Specialist (Bank Teller) is primarily responsible for meeting or exceeding members' expectations by acting as the members' most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Advises members of appropriate products and services and makes necessary referrals that will help them achieve their goals. Performs all duties with accuracy and in compliance with federal and state laws, rules and regulations, and complies with GLCU's policies and procedures. Demonstrates cooperation and maintains positive working relationships with other GLCU departments and staff. Supports the Member Promise and maintains positive working relationships by supporting Standards of Excellence.
As a Member Specialist (Bank Teller) you will:
Provides high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier's check.
Provides appropriate advice, counseling, and solutions to member inquiries and problems. Works with other Credit Union personnel to proactively meet member needs in a responsive, efficient manner across department lines.
Supports a sales and services driven culture.
Complies with federal and state regulations and internal controls and expectations while maintaining secure inventory control of negotiable instruments and cash.
Ensure the safety and security of the branch by following all the policies and procedures.
Opens and prepares department for daily operations.
Processes night depository, express drop and mail transactions as required.
Performs departmental audits and audits of teller work as required.
Verifies members' signatures, account ownership and identification.
Closes, balances, and secures branch. Balances coin machine and prepares coin shipments.
Maintains vault combinations.
Meets and exceeds personal performance goals and contributes to branch, and Credit Union goals.
Meets and consults with members or prospects to identify needs and offers appropriate products/services to help them achieve their financial objectives.
Builds a relationship with our members by managing a book of business through outbound calls, member resolution calls and sales leads calls.
Responsible for opening and maintaining membership accounts in accordance with policies and procedures.
Provides and assists with Call Center support as needed.
Provides assistance to other departments and branches as required.
Participates in credit union promotions and community events.
Responsible for maintaining compliance with all applicable federal, state, and local rules and regulations, and following all GLCU policies, procedures and internal controls.
All other duties as assigned.
Requirements needed to be part of this team:
High school diploma, GED or equivalent.
Demonstrated excellent customer service and communication skills.
A passion for helping and supporting others.
Cash handling experience in financial institution or retail establishment.
A high degree of accuracy and attention to detail.
Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.
Benefits We Offer:
At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here's what you can expect:
Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs, health membership reimbursement. The company paid Short Term Disability and Long Term Disability.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Join us at GLCU and discover a workplace that invests in you! We're the total package!
Great Lakes Credit Union is proud to be an Equal Opportunity Employer,
Minority/Female/Disabled/Veteran/Gender Identity/Sex
Auto-ApplyUniversal Banker III- Naperville
Teller job in Naperville, IL
Universal Banker III - Naperville Hours: Availability to work a flexible schedule (8:00am-5:00 pm) and be available to work Saturdays (9:00am-1:00pm)
Come join our Lakeside Bank team as we open our newest branch in Naperville!
Services customers' financial needs in order to maintain and develop profitable customer relationships with the Bank. Responsible and accountable for the sales and service of all retail products and services to consumer and commercial customers. Provides quality service to ensure complete customer satisfaction with every transaction. Familiar with documentation and procedures required to open all checking, savings, money market, certificate of deposit and IRA accounts. Must have a working knowledge of all bank products and services including loans, wire transfers, direct deposit and all special services transactions. Technical proficiency includes knowledge of compliance regulations affecting retail products and transactions as well as legal restrictions and/or limitations affecting account ownership, FDIC coverage and check processing. Responsible for profitability of account; no monetary losses from accounts. Is aware of competitive products and services within the financial services industry and the bank's immediate market area. Make weekly sales calls as required meeting calling goals and sales goals established by the Market Manager. This position may require attendance at after-hour events and activities to promote the growth of the branch and promote Lakeside Bank within the community. Essential Duties and Responsibilities:
Sells or participates in the selling and cross-selling of bank products and services following established guidelines and procedures. Promotes additional business from existing customers. Services include: demand deposit accounts, Certificates of Deposit, personal loans which are approved by higher authority, line of credit accounts, and cross-sells other personal banking services.
Researches and resolves more complicated account problems or errors. Investigates files, documents or reports on transactions to determine the problem and cause of action to be taken.
Authorizes overdrafts, approves checks for cashing and processes transactions within established limits. May have a higher limit of authorization.
Identifies customer needs, explains product features in terms of benefit to the customer and recommends the product or service which best meets the customer's needs.
Exhibits strong working knowledge of all retail bank products and of general banking terms in order to provide the customer with a clear and accurate explanation of account parameters as outlined in our Consumer Disclosure.
Assists customers with problem resolution, answers questions, provide direction and account maintenance services including check approvals.
Attend after-hour events and activities to promote the growth of the branch and promote Lakeside Bank within the community.
Completes special assignments and tasks with limited supervisions within allotted time frames in addition to meeting regular responsibilities.
Responsible for sales and the development of new business prospects.
Understand branch's retail goals, his/her individual goals and achievement.
Develops ideas to promote new business and increase customer base.
Fosters community and professional relationships with retail customers, local businessman, trade organizations, service clubs, etc. to identify the credit and other financial needs of the community and promote the sale of the bank's full range of products and services.
Demonstrates a CAN DO attitude!
Responsible for performing duties that are directly related to the general managerial policies and procedures within the retail branch operations. They are responsible for exercising discretion and independent judgment as they complete assignments and tasks under limited supervision.
May be asked to provide training to new personal bankers.
In the absence of the Market Manager, this position may be asked to act on his/her behalf. The individual will serve as a resource person to other branch staff members.
Using due diligence, decisions are to be made that minimize the overall risk exposure to the bank. Approvals should be made within the authority levels of the position. When these levels exceed authority, the banker will utilize senior staff within the branch and all other departments of the bank to include other Market Managers, Chief Operating Officer and Vice President of Operations.
Performs other duties as assigned or required.
Will assist in the teller area by processing customer transactions as needed.
Supervisory Responsibilities:
None
Qualifications/Attributes:
Team Player understanding the power of open and honest communication
Ability to recognize the customer's needs and suggest the best product/service
Attention to detail and accuracy in all transactions
Good oral communications
Ability to adapt and embrace policy and procedure changes
Compliance:
Exhibits a thorough understanding of all banking regulations affecting retail banking transactions, as outlined in the overviews and checklists contained in the bank's Regulatory Compliance Manual and Compliance Audit Manual.
Assists with compliance related audits and analysis; completes compliance-related projects as required.
Performance Metrics:
Reaches out to all customers transacting business on the retail floor taking the initiative to greet and assist customers at the teller area, to be certain their visit to our location is a positive experience.
Answers correspondence from current and potential customers.
Handles all daily routine questions and problems as they arise with customer satisfaction.
Other Skills and Abilities, including computer skills:
Familiarity with FISERV DNA is a plus
Computer skills required
Strong math skills required
Ability to keep his/her workstation neat, organized and fully stocked on a daily basis
Able to coach/mentor all Teller's on effective referral skills through product definition (benefits and features).
High school diploma or general education degree (GED), supplemented by business and/or banking courses; and four or more years related experience.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Benefit Information Lakeside Bank offers a wide variety of benefit programs for our employees. We offer 4 Blue Cross Blue Shield Medical plans (2 PPO & 2 HMO plans). Our PPO Dental plans are offered through Principal. The Bank subsidizes a large percentage of the monthly premiums. We also offer Vision insurance through Principal VSP. Employees are able to select from Single coverage, Employee & Spouse coverage, Employee & Child(ren) coverage or Family coverage levels. The Bank provides Life/AD&D, Short-term Disability, and Long-term Disability insurance - at no cost to the employee. We offer a variety of supplemental ancillary products such as supplemental life for employee, spouse and/or children, accident, critical illness, hospital indemnity and pet insurance. Additional information on each plan can be provided upon request. Salary Information This is a non-exempt, hourly position. Compensation will be based upon background and level of experience. The compensation range is $22.50 -- $34.00. Equal Opportunity Employer Disability/Veteran
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Lakeside Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Lakeside Bank Equal Employment Opportunity Policy:
Lakeside Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.