Teller jobs in Baton Rouge, LA - 30 jobs

Full-time Description The Paying and Receiving Teller has the most frequent contact with bank customers. He/she accepts the transactions that are presented to him/her while protecting the bank's interest by following the policy and procedures of the bank. REPORTING RELATIONSHIP: Directly: Head Teller Department Head: Branch Manager MAJOR ACCOUNTABILITIES: Responsible to greet and serve the public with professionalism, courtesy, attention, and efficiency. Always make eye contact when greeting customers. Responsible for the accuracy of cash that is assigned to his/her cash drawer. Be aware of security procedures for the branch as well as the teller window. SPECIFIC DUTIES: Accepts, verifies, and validates deposits to checking and savings accounts both over the counter and in the night depository. Cashes checks and processes savings and/or checking withdrawals in accordance with bank policy. Accepts, verifies and validates payments made to loans. Counts, verifies and packages coin and currency. Balance teller window and vault while maintaining approved cash amount. Complete CTR (Currency Transaction Report) in accordance with federal regulations, with Head Teller approval. Perform any duties assigned by the Head Teller or Branch Manager. Cross sells bank products and services. Responsible for compliance to federal and state regulation as pertaining to this position. OTHER GENERAL DUTIES: Answer the phone and greet customers as they enter the lobby. Requirements Work Environment This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step stool as necessary. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Guaranty Bank and Trust Co. is an Equal Employment Opportunity Employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. ESSENTIAL DUTIES & RESPONSIBILITIES: Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. Handles client servicing requests such as service charge clarity and account maintenance. Maintains a working knowledge of products, services, and processes offered. Achieves required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. Refers clients to internal business partners as client needs are discovered. Assists with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. Assists in managing operational loss within a financial center to include seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. Adheres to professionalism standards to include demeanor, dress, and station orderliness. May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. Performs research for clients as needed. Other duties and special projects as assigned by Management. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: High School Diploma or general education degree (GED) 6 months cash handling or teller experience strongly preferred Previous sales and referral experience strongly preferred ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to operate related equipment to perform the essential job functions. Ability to read and interpret a document if required to perform the essential job functions. Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Job Function - Performs routine and intermediate branch and customer services duties. Accepts retail and commercial checking and savings deposits, processes loan payments, cashes checks and savings withdrawals and assists with night depository duties. Promotes business by maintaining good customer relations and referring customers to appropriate staff for new services. Job Responsibilities - Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances. Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits. Makes decisions when questionable items are presented for cashing. Assists with night depository duties to include such duties as logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening/closing the vault daily and balancing vault currency and coin. Promotes and cross-sells the Bank's products and services by assisting customers in their selection to meet their needs while referring customers to appropriate staff as needed. Establishes proper identification of new customers and determines need and extent of reference investigation. Balances cash drawer daily and verifies cash being returned to the vault. Answers telephones and directs callers to proper Bank personnel. Provides effective customer service and assists in resolving problems within given authority. Performs safe deposit duties by controlling access, assisting customers and processing affiliated reports. Operates personal computer to process account activity, determine balances, and resolve problems within given authority. Performs other such duties including but not limited to issuing official checks/traveler's checks, receives/processing stop payment and hold orders, and accepting loan, installment and collection payments. Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines. Performs all other duties as assigned. Education and Related Experience - High school diploma or general education degree (GED). Minimum 6 months previous experience in cash handling in customer service environment required. Skills and Abilities - Intermediate skills in computer terminal and personal computer operation; host computer system; and word processing, spreadsheet and account opening software programs. Intermediate typing skills to meet production needs of the position. Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. Effective organizational and time management skills. Ability to work with general supervision while performing duties. Working Conditions and/or Physical Requirements - Ability to work under stress and meet deadlines. Ability to operate a keyboard if required performing the essential job functions. Ability to read and interpret a document. Ability to travel if required to perform the essential job functions. Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an “undue hardship” then the employee must be accommodated; hence, omitting lifting as a physical requirement. EOE AA M/F/Veteran/Disabled

Schedule: Hours vary Monday through Thursday 7:45 a.m. 5:30 p.m. Friday 7:45 a.m. 6:00 p.m. Saturday Rotation: 9:00 a.m. 12:00 p.m. (Saturday Bonus Pay) 1 Summary. Operates a tellers window by providing prompt, efficient and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. 2. Essential Functions. Accepts deposits, verifies cash and endorsements, and issues receipts Cashes checks. Cross-sells the Banks services and products. Processes card cash advances. Processes night deposit bags. Redeems U.S. Savings Bonds. Issues money orders and bank official checks Accepts loan payments and safe deposit box rental payments. Admits customers to safe deposit boxes. Answers customer inquiries and gives balances. Balances transactions at end of day and verifies cash total.

Specific Job Functions: • Assist and serve customers; process mail-in work and night deposits • Sell bank products • Maintain and balance a cash drawer; verify money and roll coin • Receive commercial & individual checking deposits; accept checks for cashing or paying • Receive savings & club deposits; pay withdrawals; prepare related paperwork • Assist with incoming and outgoing collections and items in transit • Sell Money Orders • Receive loan payments • Cross-train for collections processing and ATM balancing • Receive U.S. Savings bonds for payment • Receive utility payments. • Perform routine clerical duties in department and other duties as assigned. Qualifications Qualifications of Job: • High school education • Computer, clerical and calculator skills required • Ability to provide outstanding customer service • Teller or cash handling experience preferred Requirements: While performing duties, the employee is required to sit, stoop, lift up to 10 pounds, type, have the ability to communicate effectively with others, and will be required to work evenings and/or weekends, and attend remote meetings/trainings and/or travel. In the performance of respective task and duties, the employee is expected to conform to the following: • Successfully perform quality work within deadlines with or without supervision • Interact professionally and confidently with other employees, customers and contacts • Work effectively as a team contributor on all assignments • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

Summary Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Assigns duties and work schedules to workers to ensure efficient functioning of department. Trains employees in customer service and banking procedures. * Approves checks for payment. * Manages cash ordering and shippings requirements. Examines Tellers' reports of daily transactions for accuracy. Consolidates and balances daily transactions. * Ensures supply of money for financial institution's needs based on legal requirements and business demand. * Monitors and reviews financial institution's security procedures and control access to vault. Counts and records currency and coin in vault. * Issues written and oral instructions. * Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training. Supervisory Responsibilities Directly supervises 1 or more employees in the Teller Line. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance. Competencies * To perform the job successfully, an individual should demonstrate the following competencies * Demonstrates attention to detail. Delivers excellent customer service. * Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. * Manages difficult or emotional customer situations; Responds promptly to customer needs. Maintains confidentiality. Writes clearly and informatively. * Delegates work assignments; Sets expectations and monitors delegated activities. Displays willingness to make decisions; Exhibits sound and accurate judgment. Demonstrates accuracy and thoroughness. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); and a minimum of 3 years experience handling money in a supervisory position and/or training; or equivalent combination of education and experience. Computer Skills Basic computer skills are required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand or sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close v1s1on. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

American Bank & Trust Company is looking for full time Teller for the Port Barre Branch. This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Position is full-time position working 40 hours a week and must be able to work 7:45 to 5:00 Monday thru Friday. Credit check is required. JOB RESPONSIBILITIES Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions, including but not limited to, deposits, withdrawals, transfers, check cashing, certified check requests, loan payments, and maintenance requests according to Bank's policies, procedures and federal and state compliance requirements A· Cash handling, including but not limited to, counting, verifying and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment B· Process daily teller work thru "Branch Capture" C· Provide comprehensive, prompt, and efficient customer service in all transactions while ensuring that all federal and state compliance requirements are met D· Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols E· Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment F· Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed G· Provide a high level of customer service, providing answers and assistance with a smile H· Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function I· Perform other duties as required or assigned by leadership JOB QUALIFICATIONS A· High school diploma or equivalent B· Basic math and computer skills C· Cash-handling experience D· Excellent communication, customer service, and time-management skills E· Ability to pass a background check F· Strong dedication to accuracy and efficiency Equal Opportunity Employer/Veterans/Disabled AMERICAN BANK & TRUST COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Video Teller (Remote or On-site) The Video Teller is responsible for assisting members with financial transactions, servicing existing accounts, and building member relationships through video conferencing, and interactive video phone calls. The Video Teller maintains thorough knowledge of Credit Union products and services and uses consultative selling to identify cross-sell opportunities. A courteous, professional demeanor, the ability to effectively communicate via email as well as video conference, and a high level of integrity are essential to this role. Must be able to support and thrive in a sales and service culture. RESPONSIBILITIES: Process transactions through video transmission via the Interactive Teller Machine (ITM). Work with multiple software programs concurrently to complete transactions and communicate with multiple members simultaneously. Exhibit in-depth knowledge of Credit Union products and services while upholding quality service standards, established controls, security procedures, and compliance regulations. Provide information and referrals to members seeking other services. Achieve all required performance goals and maintain quality measurements. Balancing the teller drawer. QUALIFICATIONS: 1 year of customer service experience Prior experience in a video/remote environment and/or sales experience within a financial institution is preferred A high school education or GED Excellent communication and customer service skills across video, written, and telephone platforms. Ability to adapt to new technology and processes, working in multiple systems simultaneously Strong problem-solving skills with the ability to effectively multi-task under pressure in a video-based environment Solid working knowledge of MS Office products, including Word, Excel, and Outlook. WORK SCHEDULE: Monday - Friday 8:30 a.m. - 5:30 p.m. Required to work rotational Saturday shifts from 8:30 a.m. - 1:30 p.m. TRAVEL AND WORKSITE: On-site Video Teller: Travel: No travel required. Worksite Location: Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana Remote Option: Travel: Occasional travel to Pelican's beautiful Corporate Campus at 2675 O'Neal Lane, Baton Rouge, Louisiana for training, or to attend meetings, events, etc., as required. REMOTE WORK SITE REQUIREMENTS: Must have a dedicated workspace in an environment free from noise and distractions. Must have a strong, secure internet connection. Must have transportation to report to our Corporate Campus when required for training, meetings, events, etc. Should not be a caretaker of dependents (adult or child) for the full duration of scheduled shift. The candidate is required to spend the first 90 days of employment at our Corporate Campus for training. Upon successful completion of training and demonstrating satisfactory performance, the candidate will be considered for telecommuting privileges. ABOUT US: Since 1956, Pelican Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture. Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities. BENEFITS: Our full-time employees enjoy amazing benefits including: Medical, Dental, and Vision Insurance with generous employer premium contributions Health Savings Account contributions for eligible employees Employer-Paid Life Insurance Paid Vacation & Sick Leave 15 Paid Holidays each year, which includes a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment All Credit Union campuses are tobacco- and vape-free. Pelican Credit Union is an Equal Opportunity Employer.

A Universal Banker performs a variety of duties to provide existing and potential customers with efficient may be required to perform Customer Service Representative, Teller, and Loan Associate duties. More than one duty is required to be classified as a Universal Banker. Responsibilities: Must have and retain extensive knowledge of bank products and services in order to serve the customer effectively. Perform basic teller, vault, collection, new accounts, and back up loan related duties. Maintain a high level of company and customer confidentiality. Pays and receives and maintains a teller drawer. Maintains records for vault. Inputs currency orders and shipments. Completes laser pro worksheets as requested by loan officers. Assists in safe deposit box customer entry. Note: Universal Banker I spends 75% of time working the teller line and 25% working on platform/new accounts. Other Duties and Responsibilities: 1. Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. 2. Performs other duties that may be assigned by Management. Education and Experience: High school diploma or general education degree (GED) One year of teller experience in a financial institution with additional training in a business-related area. Preferred Skills: Business degree from a technical school and/or college preferred. General knowledge in Microsoft programs Excel, Word and Outlook. Proficient at operating a computer, typing/word processing, ten key number pad, printer, fax machine, and copier. May require successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act). The interpersonal skills necessary to relate to and empathize with other people and to maintain a friendly, cheerful, and courteous demeanor through the day. Must possess superior organizational skills, communication skills and capable of making good judgments. Must have a professional appearance and manner at all times. Scheduling: Work Schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. to 6:00 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts, and lending as deemed necessary. MAIN DUTIES OF THE JOB Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as vault custodian Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Use good judgment, remain aware of potential fraud, and be discreet with confidential information Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 years of general cash handling, sales & customer service experience 1 years of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification as deemed necessary HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

This position reports to the Commercial and Private Banking Assistant Manager and is responsible for servicing the needs of the Commercial and Private Banking clients as well as assisting others in the department, including the Private Banking officers. Essential Functions: · Maintain customer confidentiality at all times. · Provide departmental coverage as it relates to phone and walk-in clients to assist with banking and loan needs. · Manage daily overdrafts for department and make recommendations to officer for disposition. · Assist clients in opening new accounts, and identify sales opportunities for other banking products and services, based on client needs. · Be well versed on all banking products to answer client questions, and explain available services. · Contact clients with maturing CD's to ensure retention. · Adhere to all bank policies and compliance standards. · Collect and compile financial information from clients in anticipation of loan renewals or exception clearing. Obtain financial information in a timely manner, as determined by departmental workflow schedule. · Assist others in department with workflow as deemed appropriate by Assistant Manager / Manager. · Investigate electronic banking issues and provide assistance, if possible or refer to appropriate bank personnel for correction. · Run credit reports. · Assist with the preparation of all materials needed to initiate lending transaction. · Have a basic understanding of financial statements and tax returns to interpret and compile financial information for loan underwriting. · Prepare all documents necessary to facilitate loan closings. (pre-closing and post-closing). Attend loan closings as needed. · Assist in the monitoring of matured and past due loans. Experience and Education: High School Diploma (or GED or High School Equivalence Certificate) and over 2 years of banking (branch) experience. Lending/Loan experience is preferred. Resource Bank strives to be the “employer of choice” EEO\Minority\Female\Vets\Disabled View all jobs at this company

Tellers serve customers by completing account transactions and account-related inquiries, while providing excellent customer service. Work schedule: Monday - Saturday at any one of the five (5) branch locations Job Type: Full-Time Summary of Responsibilities: Perform routing bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks Balancing and filling the ATM and Teller Cash Dispenser/Recycling Machines Processing bulk coin deposited with the Bank Processing address changes and collecting safe deposit box rental payments Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed Comply and stay up-to-date with applicable laws and regulations Promote strong customer interactions, build relationships and participate in cross-selling, and offer new products and services Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery Actively contribute to meet the branch business goals, as well as individual sales and customer service goals Accurately close out the teller terminal Other duties, as assigned Educational and Experience Requirements: High School Diploma or equivalent required Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals Demonstrated ability to use a calculator and a computer Ability to use Microsoft Office products Experience with financial institution software systems preferred Cash handling, customer service, and/or sales experience preferred Ability to stand for long periods of time Banking Experience Preferred Skills Requirements: Excellent verbal and written communication skills Excellent math skills Trustworthiness and the ability to act with integrity Thorough understanding of customer service Ability to remain professional and composed under pressure Supervisory Responsibility: No Supervisory Responsibility Physical Demands Standing for long periods of time Walking Sitting Lifting up to 25 pounds Carrying up to 25 pounds Pushing Pulling Stooping Kneeling Crouching Reaching Handling Grasping Feeling Talking Hearing Repetitive Motions Eye/Hand/Foot coordination Environmental Conditions Office setting Physical Strength Requirements: Light to Medium Work The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

The Universal Banker operates in a seamless dual capacity to deliver an exceptional customer experience by seeking to understand the needs of the customer, and then providing a complete range of retail banking services to meet those needs in alignment with the organization's business model, vision, mission, core values, and behaviors. This position is responsible for performing sales, service and operational functions and executing the Renasant's customer engagement model. In this role, the Universal Banker drives engagement throughout the entire customer interaction, including routine transactions and financial counseling, while championing digital conveniences available through various delivery channels. To do this, the Universal Banker reduces the required steps to as few as possible and can supply full scale banking assistance with no need to refer the customer to another retail team member. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Drive an exceptional customer experience in a branch environment through the execution of the bank's customer engagement model by deepening relationships, educating customers on the bank's products and services, offering appropriate financial solutions and guidance, opening accounts, performing teller transactions and proactively addressing emerging customer needs without the need to transfer the customer to another retail area of the branch * Meet established sales and service performance goals by developing and expanding new and current customer relationships, delivering a wide range of banking solutions and improving customer loyalty * Collaborate with lines of business partners to create a seamless customer experience to fulfill financial needs through lending groups, wealth management, treasury solutions and other financial services * Champion digital delivery in branch by providing our customers with the digital conveniences and on-demand solutions that meet their needs how, when and where they expect to do business * Provide awareness, promote and create a seamless transition across all delivery channels including online, mobile, in branch, virtual branch and customer experience center * Respond with a sense of urgency and intentionality to customer feedback by working to understand the root causes of customer concerns or complaints; make recommendations to improve the customer experience through various process, policy and product enhancements * Ensure proper documentation is obtained and properly completed for all solutions to minimize documentations exceptions * Maintain customer pipeline tracking, including documenting calls and other interactions with customers and referral sources, via the customer engagement platform * Perform teller responsibilities daily to include processing customer transactions (i.e. deposits, withdrawals, transfers, loan payments, official checks, etc.) as well as special tasks such as loan payoffs and draws, redeeming savings bonds, ordering currency and auditing teller drawers. Additionally, execute daily operations (i.e. balancing ATM and vault and performing branch capture procedures, etc.) * Protect the bank from unnecessary risk by following procedures in all areas including CTR, SAR, Reg CC holds, robbery procedures and fraud mitigation * Recognize and navigate fraud attempts and events experienced by customers and individuals attempting to defraud customers and the bank * Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies * Routinely review procedures and processes and complete self-audits using provided tools and resources that are designed to prevent unnecessary risk to customer and bank * Represent the bank in community organizations and activities to increase the bank's outreach and foster relationships for future business development opportunities * Work closely with line of business partners, the Retail Experience Administration, Learning and Development to maintain a working knowledge of all bank products, services, policies, processes, procedures and systems to effectively and knowledgeably engage customers, deliver financial solutions with urgency and accuracy, and perform branch operations * Perform other related duties as assigned Qualifications * High school diploma or equivalent, College education preferred * Minimum of 1 year related customer experience and sales experience required * Minimum of 1 year teller and/or cash handling experience preferred * Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations * Ability to follow stated bank customer sales and service standard processes to ensure achievement of necessary goals and customer standards * Excellent communication skills (written and verbal) * Attention to detail with strong record of accuracy in handling of transactions * Comfortable using a variety of technology software products to process transactions * Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes * Aptitude to read, understand and apply all regulations, policies and procedures related to Universal Banker responsibilities and other branch operations * Ability to travel for training, other development opportunities, and between branches, as needed For all Senior Universal Bankers: * Minimum of 2 years of successful Universal Banker experience * Ability to handle complex transactions and issues with limited assistance or supervision * Operational strength with limited to no account exceptions, outages, or operational losses * Proficient in all aspects of bank products and solutions, including IRA's and complex business accounts Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

JobID: 210695203 JobSchedule: Full time JobShift: : If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as an Associate Banker is for you. As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities * Champion a culture of innovation and a customer centric mindset * Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships * Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills * 3+ years in a similar banking, venture, credit or treasury role * Outstanding professional reputation and integrity * Strong leadership skills required * Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment * Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly * Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills * Bachelor's degree preferred * Superior knowledge of the market dynamics and its business environment preferred * Excellent problem solving, oral, and written communication skills

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.

Full-time Description The Paying and Receiving Teller has the most frequent contact with bank customers. He/she accepts the transactions that are presented to him/her while protecting the bank's interest by following the policy and procedures of the bank. The Teller Floater will travel between multiple branches on an as needed bases. REPORTING RELATIONSHIP: Directly: Head Teller Department Head: Branch Manager MAJOR ACCOUNTABILITIES: Responsible to greet and serve the public with professionalism, courtesy, attention, and efficiency. Always make eye contact when greeting customers. Responsible for the accuracy of cash that is assigned to his/her cash drawer. Be aware of security procedures for the branch as well as the teller window. SPECIFIC DUTIES: Accepts, verifies, and validates deposits to checking and savings accounts both over the counter and in the night depository. Cashes checks and processes savings and/or checking withdrawals in accordance with bank policy. Accepts, verifies and validates payments made to loans. Counts, verifies and packages coin and currency. Balance teller window and vault while maintaining approved cash amount. Complete CTR (Currency Transaction Report) in accordance with federal regulations, with Head Teller approval. Perform any duties assigned by the Head Teller or Branch Manager. Cross sells bank products and services. Responsible for compliance to federal and state regulation as pertaining to this position. OTHER GENERAL DUTIES: Answer the phone and greet customers as they enter the lobby. Requirements Work Environment This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a step stool as necessary. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Guaranty Bank and Trust Co. is an Equal Employment Opportunity Employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Job DescriptionSummary: A Universal Banker performs a variety of duties to provide existing and potential customers with efficient may be required to perform Customer Service Representative, Teller, and Loan Associate duties. More than one duty is required to be classified as a Universal Banker. Responsibilities: Must have and retain extensive knowledge of bank products and services in order to serve the customer effectively. Perform basic teller, vault, collection, new accounts, and back up loan related duties. Maintain a high level of company and customer confidentiality. Pays and receives and maintains a teller drawer. Maintains records for vault. Inputs currency orders and shipments. Completes laser pro worksheets as requested by loan officers. Assists in safe deposit box customer entry. Note: Universal Banker I spends 75% of time working the teller line and 25% working on platform/new accounts. Other Duties and Responsibilities: 1. Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. 2. Performs other duties that may be assigned by Management. Education and Experience: High school diploma or general education degree (GED) One year of teller experience in a financial institution with additional training in a business-related area. Preferred Skills: Business degree from a technical school and/or college preferred. General knowledge in Microsoft programs Excel, Word and Outlook. Proficient at operating a computer, typing/word processing, ten key number pad, printer, fax machine, and copier. May require successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act). The interpersonal skills necessary to relate to and empathize with other people and to maintain a friendly, cheerful, and courteous demeanor through the day. Must possess superior organizational skills, communication skills and capable of making good judgments. Must have a professional appearance and manner at all times. Scheduling: Work Schedule will vary depending upon location, but will consist of an 8-hour shift between the hours of 7:45 a.m. to 6:00 p.m., Monday through Friday. Schedule may require representing the company after hours at related functions, customer calls or training. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Powered by JazzHR sN3OuVkp6K

Tellers serve customers by completing account transactions and account-related inquiries, while providing excellent customer service. Work schedule: Monday - Saturday at any one of the five (5) branch locations Job Type: Full-Time Summary of Responsibilities: Perform routing bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks Balancing and filling the ATM and Teller Cash Dispenser/Recycling Machines Processing bulk coin deposited with the Bank Processing address changes and collecting safe deposit box rental payments Maintain and balance the cash drawer on a daily basis by accounting for cash assigned, received, and disbursed Comply and stay up-to-date with applicable laws and regulations Promote strong customer interactions, build relationships and participate in cross-selling, and offer new products and services Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery Actively contribute to meet the branch business goals, as well as individual sales and customer service goals Accurately close out the teller terminal Other duties, as assigned Educational and Experience Requirements: High School Diploma or equivalent required Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals Demonstrated ability to use a calculator and a computer Ability to use Microsoft Office products Experience with financial institution software systems preferred Cash handling, customer service, and/or sales experience preferred Ability to stand for long periods of time Banking Experience Preferred Skills Requirements: Excellent verbal and written communication skills Excellent math skills Trustworthiness and the ability to act with integrity Thorough understanding of customer service Ability to remain professional and composed under pressure Supervisory Responsibility: No Supervisory Responsibility Physical Demands Standing for long periods of time Walking Sitting Lifting up to 25 pounds Carrying up to 25 pounds Pushing Pulling Stooping Kneeling Crouching Reaching Handling Grasping Feeling Talking Hearing Repetitive Motions Eye/Hand/Foot coordination Environmental Conditions Office setting Physical Strength Requirements: Light to Medium Work The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

PURPOSE OF THE JOB This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts, and lending as deemed necessary. MAIN DUTIES OF THE JOB Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment Assists with daily Vault duties, as needed, and may operate as vault custodian Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure Engage in conversations with customers to build relationships, determine financial needs and make recommendations Contribute to banking center success by achieving assigned branch and line of business referral goals Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision Operate as a mentor for newly hired/promoted team members in support of our Home Bank values Use good judgment, remain aware of potential fraud, and be discreet with confidential information Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment Perform other duties as required or assigned by leadership WHAT WILL YOU NEED TO SUCCEED High School diploma or equivalent 1 years of general cash handling, sales & customer service experience 1 years of previous banking experience strongly encouraged Good analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation Ability to work expected Banking Center hours of operation, including Saturday (based on Market and location). Travel may be required. Strong knowledge of daily branch, vault, and ATM operations Receive and maintain a NMLS certification as deemed necessary HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT