Finance Customer Service
Teller Job 11 miles from Beech Grove
RegularYour opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab's service team is at the heart of our firm's commitment to helping clients own their financial futures. In this role, you'll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. You'll also take charge of your own professional journey by attending the Schwab Service Academy (SSA), which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63 licenses. If you are eager to pursue a career in finance, enjoy working in a team setting, and share our passion for serving clients - this role is for you.
We offer a competitive pay and bonus package. Starting compensation for this location begins at $50,170.00 during training (increases depending on related experience), plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. Employees have the potential to increase their total compensation to $57,313 ($52,104.04 base, plus 10% bonus opportunity depending on individual/corporate performance) within their 1st year upon obtaining the required Licensing and achieving performance-based pay increases.
What you have
If you're not a finance expert, that's okay! People coming from many different experiences have found tremendous success here at Schwab. Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service.
Required qualifications
Ability to work full time on-site during Schwab's training program (SSA), followed by a hybrid work schedule.
Ability to work various shifts to serve our clients 24/7, including overnight and weekend availability.
Preferred qualifications
Previous customer service experience
Previous client relationship experience
Bachelor's degree or higher in Finance, Economics, or related field from accredited university
Ability to adapt to changes in the market and business
Eagerness to learn about finance
Passion for service to clients Motivation to learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
Robust communication, influencing and client engagement skills
Desire to be part of a supportive and collaborative team
Shown success navigating multiple computer applications
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Universal Teller (UMSS)
Teller Job 5 miles from Beech Grove
Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Universal Teller (UMSS)** 19 days ago Requisition ID: 1011 Salary Range: $17.13 To $25.70 Hourly
We refer to our Universal Tellers as Universal Member Support Specialists (UMSS). This is an exciting opportunity to join our friendly branch sales team; but first, here is a little bit about Elements Financial:
WE MAKE MONDAYS MORE ENJOYABLE.
There are many ways to describe the Elements culture: fun, meaningful, supportive, and full of opportunities. See here for more information -
Today we serve the employees of 150+ organizations around the U.S. We currently rank among the top 3% of credit unions nationally with 100,000+ members. We have the resources, staff, and expertise to support our members with unparalleled service and leading-edge technology.
Now let's get into this exciting role!
**Elements Financial** is a Best Place to Work because our employees are empowered to Be the Expert, Live the Purpose, and Grow the Business. Our Purpose is to ***Empower Members to Achieve Financial Success*** .
The Universal Member Support Specialist is a resource and point-person for our valued members. They collaborate with both the sales team and the operations team to provide an excellent member experience. The UMSS provides trusted advice as they actively promote and sell our products and services.
**You will learn how to be the expert to best serve our members:**
* Maintain in depth knowledge of all Elements Financial products and services.
* Process daily maintenance and service requests to support Financial Solutions Experts.
* Promote technology usage through all channels. This may include customer service emails and live chat.
**You will make a difference as you live out our purpose:**
* Participate in table events and branch activities. Recognize and refer opportunities to business partners including Wealth Management and Mortgage leads. Achieve assigned monthly sales goals.
* Support branch staffing needs by working at other branch locations/departments as needed.
**You will help grow the business:**
* Actively promote and sell all Elements products and services while providing exceptional service.
* Open new memberships and accounts and service existing members.
* Proactively complete outbound sales and service calls for member follow up and acquisition of new business.
**You will continue to grow professionally:**
* Continue to develop knowledge of industry practices, products and professional growth.
* Participate in appropriate learning opportunities to maintain expertise.
**Minimum Requirements:**
* High school diploma or equivalent.
* Ability to evaluate the financial situation of each member to enhance their financial position.
* Proven track record exceptional member service.
* Ability to handle multiple tasks simultaneously.
* Minimum 2 years financial institution or customer service experience.
* Demonstrate a proficient use of technology tools and possess knowledge of system navigation skills.
* Strong organizational skills and the ability to follow-up as necessary.
* Strong collaboration and communication skills.
* Ability to leverage skills, knowledge, and experience to invest in the community.
* Ability to foster an inclusive environment that promotes belonging.
* A focus on respect and excellent service to both external and internal (team) members.
* A proven track record of integrity with a demonstrated ability to build trust.
*Additional sales incentive compensation is earned in this role.*
Teller, Bilingual
Teller Job 45 miles from Beech Grove
Role:
Performs transactional duties to serve members in English and Spanish by accurately receiving or paying out funds. Maintains accurate transactional records, providing basic cash receipt and payment services per credit union policies and procedures.
Essential Functions & Responsibilities:
Receives and processes member financial transactions, including deposits, withdrawals, wire, and loan payments; sells money orders and cashier's checks to members; makes transfers from member accounts as directed.
Balances cash drawer and daily transactions.
Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures.
Responsible for providing a quality member service experience. Provides routine information concerning services; directs members to appropriate departments for specific information and services.
Verifies and posts transactions to member accounts and maintains member and credit union records.
Identifies opportunities to cross-sell products or services to members.
Performs various miscellaneous tasks, including filing, copying, data input, and answering the phone.
Opens and closes the Member Center.
Performs other job-related duties as assigned.
Knowledge & Skills:
Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.
Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate check scanning software, coin counting, and cash counting machines. Maintains confidentiality related to credit union operations and work-related information.
Physical Requirements:
Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position's duties and responsibilities.
Teller
Teller Job 50 miles from Beech Grove
Teller
REPORTS TO: Branch Operations Manager
DEPARTMENT: Retail Operations
PAY GRADE: 6
FLSA STATUS: Non-Exempt
TELLER COMPENSATION RANGE: Compensation listed for this position includes pay for Tellers and Senior Tellers. Tellers should expect compensation of $20.00 hourly. Senior tellers would begin at $22.00 hourly. Senior tellers must display leadership capabilities, minimum of 2 years of experience in a Financial Institution's branch system, experience in the training/coaching of others, and more. Please see the attached job description.
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU's vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
Responsible for accurately processing financial transactions and being an effective source of information for members: in lobby and at the drive-thru window. Provides friendly, professional, confidential and effective assistance to members and other Credit Union employees, assuring a positive member experience. Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life.
ESSENTIAL DUTIES:
Demonstrate efficiency with financial transactions for checking, savings and borrowing: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with members to assure needs are met
Enters transactions into Credit Union system, recording all transactions and producing member receipts. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life
Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products. Refer member to appropriate staff member, if needed.
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Educate and coach members on how to use electronic services (online, mobile and ATM) so they can bank conveniently.
Assists with completing opening and closing procedures such as; processing night drop, ATM, and daily MSR scanning.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured
Adheres at all times to applicable policies, including, check cashing, identification and security
Participate in community events supported by the Credit Union
Performs other duties as commensurate with this position
REQUIRED BACKGROUND:
Customer service and cash handling experience preferred
High school diploma or equivalent is required
Must feel comfortable handling large amounts of cash and working at computer terminals.
Must be able to achieve proficiency and knowledge of relevant Credit Union systems, Credit Union products and services within 90 days
Excellent verbal and written communication skills. A thorough understanding of customer service.
Trustworthiness and the ability to act with integrity.
Must be accurate and attentive to detail. Show patience, diplomacy and tact when serving members and other Credit Union staff.
Bilingual in English and Spanish is a plus
WORK ENVIRONMENT:
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.
Teller
Teller Job 5 miles from Beech Grove
location Indianapolis, Indiana, United States of America category Branch Banking Full time Job ID: R178244 Posted: Nov 20th 2024 * Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
** **Day in the Life: Teller****
PNC'S BRANCH GOALS At PNC, our Branch Banking employees strive to provide a personalized customer experience through our branches with a committment to offering the right mix of products and services to meet customers' financial needs and goals. KNOWLEDGE-FUELED TEAM BUILDING TEAMS' FUTURE Career-development opportunities include robust networking and mentoring programs, employee-led affinity groups, a world-class learning experience platform, dedicated career advisors and more. Location Pittsburgh, Pennsylvania, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Brownsburg, Indiana, United States of America Category Branch Banking Location Zionsville, Indiana, United States of America Category Branch Banking Location Franklin, Indiana, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Carmel, Indiana, United States of America Category Branch Banking Location Castle Rock, Colorado, United States of America Category Branch Banking Location Indianapolis, Indiana, United States of America Category Branch Banking Location Plainfield, Indiana, United States of America Category Branch Banking PNC complies with all U.S. Federal and State employment posting requirements.
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Part-Time Bank Teller/Customer Service Representative (Float position)
Teller Job 22 miles from Beech Grove
Retail - Westfield , Indiana As part of our team, you'll be empowered through the bank's investment in employee education to continuously grow as a professional. We invite you to join our team of trusted, local bankers that leave our communities saying, “We've never been treated like that by a bank.” CFB is proud to have been named a Best Place to Work in Indiana for 8 consecutive years by the Indiana Chamber of Commerce. And, we're always looking for the best and brightest to join our team
Benefits:
* Paid Short-Term & Long-Term Disability
* Generous Matching 401(k) Retirement Plan
* 40 hours of Paid Time Off (immediate accrual)
* Access to Earned Wages
* Wellness Program
* Competitive Salary
* Tuition Reimbursement
* Maternity/Paternity paid leave
* Annual bonus eligibility
* Community Service Project
Objective: Customer Service Representatives are responsible for providing exceptional customer service including efficient and accurate transaction processing
Classification: This position is a Part-Time Non-Exempt position who reports directly to the Branch Manager.
Location: Hamilton County - *Training will be in Kokomo, IN (Float Position)*
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
* Cash checks.
* Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
* Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
* Process credit card cash advances.
* Assist in ordering, receiving, verifying, and distributing cash.
* Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
* Providing additional products including Cashier's Checks, Personal Money Orders.
* Assist customers in accessing safety deposit boxes.
* May be responsible for bank opening and/or closing.
* Maintains the highest level of confidentiality with all information obtained.
* Promotes the bank's products and services.
* Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
* Perform as a team member in allocating and coordinating the work flow.
* Contribute to the fulfillment of department and company objectives and goals.
* Comply with all department and company policies, procedures and regulations.
* Other duties as assigned.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
* Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
* Mathematical skills.
* Strong communication & organizational skills.
* Detail oriented, high degree of accuracy.
* Competence with computers, telephone, 10-key calculator and other office machinery.
* Ability to work in a fast-paced environment & under pressure as needed.
* The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank's exposure to loss or fraud and the ability to think through and rationalize decisions.
* This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
* Familiar with retail banking regulations and teller roles and responsibilities relating to each.
* The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
* High school diploma or GED equivalent preferred.
* Previous teller experience preferred but not required.
CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Location
Westfield , Indiana
Minimum Experience
Entry-level
Teller
Teller Job 19 miles from Beech Grove
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Zionsville, IN, at the Zionsville retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller
Teller Job 5 miles from Beech Grove
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Indianapolis, IN, at the Emmerson Commons retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law; may also be eligible for vacation time after first year of service, if employee meets hours-worked requirements.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Part Time Teller
Teller Job 5 miles from Beech Grove
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
Proactively work to identify and resolve client servicing issues, escalating as needed
Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
Participate in morning huddles and end of day debriefs
Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
Experience in a client service role (required)
Experienced in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
Strong work ethic and high level of integrity
Excellent Time management skills
Personal Skills
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
Ability to occasionally operate a motor vehicle with a valid driver's license.
Job Posting Expiration Date: 01/02/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Floating Teller/Customer Service Representative
Teller Job 18 miles from Beech Grove
FLOATING TELLER/CUSTOMER SERVICE REPRESENTATIVE-VARIOUS LOCATIONS
The position of Floating Teller is responsible for performing routine branch and customer services duties; accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The Floating Teller is not assigned to any specific office, but rather is flexible to work where needed.
ESSENTIAL DUTIES
Successful completion of internal Teller Training class as well as any and all other training requirements.
Meets Quarterly Teller Expectations.
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts.
Cashes checks, savings withdrawals, makes cash advances and processes credit card payments; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; verifies availability of funds; makes decisions when questionable items are presented for cashing.
Operates personal computer and transaction scanner to process account activity, determine balances, and resolve problems within given authority.
Operates drive thru teller equipment & reports malfunctions of equipment as directed.
Issues official checks & money orders within guidelines.
Redeems U.S. Savings bonds within guidelines.
Performs night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers.
Issues debit cards; assigns PINs; resets online banking passwords; processes credit card applications.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan and installment payments.
Properly counts, verifies, and packages coin and currency; balances cash drawer daily and verifies cash being returned to the vault.
Able to recognize and identify counterfeit cash, foreign currency; legal and illegal documents and follows guidelines in responding to such.
Performs official notary duties upon completion of becoming a Notary Public for the State of Indiana.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, scans documents, updates information, prepares wire transfers and sorts mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check and deposit slip orders, ATM deposits, incoming and outgoing wires, incoming and outgoing collections, change orders and deposit slip corrections.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Cross-train in Customer Service Representative duties & perform duties as needed.
Types routine letters, reports and forms.
Maintains files, copies, scans and faxes documents, and orders and distributes supplies.
Able to work in both lobby and drive thru areas and well as filling in at other branches when necessary.
Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Assures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules and regulations.
Completes administrative tasks correctly and on time; supports the Bank's goals and values; benefits the Bank through outside activities.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
MINIMUM REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a cash handling and/or customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Basic experience, knowledge and training in branch operation activities, terminology and products and services.
Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
Basic skills in computer terminal and personal computer operation; host computer system; word processing and spreadsheet software.
Basic typing skills to meet production needs of the position.
Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
Ability to deal with routine problems involving multiple facets and variables in standardized situations.
Good organizational and time management skills.
Ability to work with general supervision while performing duties.
Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
Please note that this job description is not inclusive of all activities, duties or responsibilities that are required of this position. Duties, responsibilities and activities are subject to change at any time with or without notice.
Teller
Teller Job 5 miles from Beech Grove
PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
EDUCATION AND EXPERIENCE
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
ATM Vault Teller - Urgently Hiring
Teller Job 5 miles from Beech Grove
Job Description
Urgently Hiring!!!!Seeking hard-working persons for ATM Vault Teller.
ATM Solutions, Inc (ASI) is a local armored service provider offering the highest standards in service since 1994; with a focus on company & employee growth. We take pride being an employee-centric company as our success comes from our valued employees & their efforts. Our mission is to provide superior customer service while creating an opportunity-rich environment for employees.
An ATM Vault Clerk can expect to do the following:
Armed & uniformed handling of ATM cash & coin;
Verification, processing & prepping of ATM cash & coin;
Data entry & submitting customer reports;
Courteous interaction with support vendors;
Professional attitude with customers & coworkers;
Accurate completion of all assignments & paperwork; and
Compliance to all Safety, Security & Productivity guidelines.
Overtime is paid when working more than 40 hours in a workweek. Secondary shifts & extra hours will be both available & necessary from time to time while covering vacations/sick days, staffing gaps, special projects, heavy workloads, etc.
Start pay will be: $20.50 hr. (40 hours a week)
Competitive per the local market and is negotiable per the applicant's job history, current firearms’ permits and any prior ATM or armored car experience. All training time is paid & all required certifications are provided by the company.
ASI is a “More You Learn, More You Earn” organization:
As a part of an opportunity-rich environment, all employees are cross-trained across various job duties so that job growth & pay increases are accessible to any employee wanting to earn them.
Full time benefits available after 90 days include:
Medical & dental insurances; With zero deductible on health insurance.
Basic life insurance policy;
A secondary life insurance option;
Workman’s comp, short-term disability & unemployment insurances;
13-days of paid time off;
6-paid holidays;
“The More You Learn, the More You Earn” philosophy; and
An optional 401k after 1-year (ASI matches 50% up to $5000 annually).
To be eligible for hire, applicants must:
Be a minimum of 21 years old;
Have a stable work history;
Have a valid driver’s license
Provide own dependable transportation;
Have own vehicle insurance;
Have at least a high school diploma or GED;
Be able to legally own & carry a firearm;
Be able to complete the state’s armed security guard course;
Be able to comfortably lift 50lbs, kneel & squat;
Be able to pass a criminal & driving background check; and
Be able to pass a drug screen & DOT physical.
The most relevant backgrounds for this position include:
Any military or national guard service;
A stable job history;
Any prior cash vault, ATM or armored car experience;
Any computer/electronic repair or technical experience;
Any work order response & service experience;
Strong problem-solving skills;
Ability to work independently in the field;
Desire to work in a family/team environment;
Ability to work in a fast-paced environment; and
Live within 20 miles of the local office.
Want to learn more about ASI and what we do? Please visit our website **********************
We look forward to meeting you and making you a part of the team!
Job Type: Part Time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Live within 20 miles of office.
Already have or can obtain a state-provided armed security guard permit.
Education:
High school or equivalent (Required)
Experience:
Cash handling: 1 year (Preferred)
ATM or armored car: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location: In person
Teller
Teller Job 40 miles from Beech Grove
First Financial Bank Tellers are committed to creating personalized client experiences and building lasting relationships and loyalty through excellent customer service. As the face of our company to our communities, you will empower our clients to have easy access to their finances by completing their transactions quickly and accurately, every time they call or come to our banking centers. This is a non-exempt, on-site position based at our Greencastle, Indiana branch.
If you are an energetic and thorough "detail person" who loves helping people, interacting with clients, and counting cash our Teller role might be a fit for you!
Why be a Bank Teller?
* Show clients you care by getting to know them and building meaningful connections.
* Build a sound foundation of trust and client confidence through a high level of personal integrity.
* Complete transactions accurately, thoroughly, and quickly.
* Deliver value and next-level service by proactively anticipating and meeting client needs.
* Grow business and meet sales goals by understanding client needs and connecting them with the right products and resources.
* Protect clients from fraud and the bank from risk by understanding and closely following regulations, policies, procedures, and protocols.
* Flex your problem-solving skills by diffusing stressful situations and finding solutions to client issues with poise and professionalism.
* Start and grow your banking career by building a fundamental understanding of retail banking and collaborating with other lines of business within the bank.
* Contribute to your team's success by being accountable, having a positive attitude and an open mind, thinking outside the box, and striving for constant improvement.
* Take pride in being part of an amazing community of dedicated, respectful, positive, and supportive financial service professionals.
Bank Teller Essential Functions
* Consistently display a solid grasp of compliance and detect fraudulent activity.
* Complete 15-20 highly accurate transactions per hour and maintain a balanced cash drawer.
* Provide high quality customer service.
* Explain, promote, and sell the bank's products and services.
* Follow company and role-based policies, procedures, and processes.
* Remain in a stationary, standing position up to 75% of the time over the course of an eight (8) hour workday.
* Clearly communicate information and ideas using computers and telephone systems.
* Review information and details at close range (within a few feet).
* Frequently operate a computer and other office machinery, such as a calculator, cash drawer, currency counter, and printer/copy machine.
Bank Teller Minimum Qualifications
* Strong math and/or basic accounting skills.
* Ability to assess client needs and offer prompt and creative solutions that are mutually beneficial for the bank and its clients.
* Comfort with recommending and referring bank products and services.
* Ability to diffuse client frustrations and resolve conflicts.
* Active listening skills and a natural ability to ask clarifying questions.
* Above average computer, typing and software data entry skills.
* Previous experience manually counting cash and accurately balancing a cash drawer.
* Ability to communicate with customers fluently in English.
* Ability to commute to the primary work location and to occasionally commute to other work locations within driving distance.
* Ability to work occasional weekends and extended hours when needed.
* Minimum of 1 year of experience in customer service and answering incoming calls using a multi-line telephone system in a business setting.
* Minimum of 1 year of experience in a cash handling role.
* High school diploma or equivalent education.
Does this sound like you? Let's move forward together. Please apply online and we will happily reply to all applicants upon resume review! Our team is working hard to serve our communities, so please, no phone inquiries.
What We Offer
* Comprehensive health benefits package, including medical, dental, vision, Health Savings Accounts, and Flexible Spending Accounts.
* Employer-paid life and disability insurance.
* Corporate wellness program.
* Employer-paid 401k match and annual Employee Stock Ownership Program (ESOP) contribution.
* Paid time off, including 11 Federal Reserve bank holidays.
* Competitive compensation.
* Tuition assistance.
* Banking benefits, including free checking and savings accounts.
* The opportunity to work in a service-oriented and energetic environment where leadership is committed to the growth and development of its team.
* A culture of integrity, collaboration, innovation, excellence, and respect.
Who We Are
First Financial is a dynamic and thriving financial institution, committed to fostering the growth and success of our clients, communities, associates, and shareholders. With a proud history dating back to 1834 and currently with $5.4 billion in assets, we operate through a network of 83 branches across five states. Our headquarters are based in Terre Haute, Indiana and we are consistently named a Top 50 U.S. Bank by Bank Director Magazine.
We Believe in Empowerment: We empower our clients with innovative financial solutions, enhancing their quality of life. By providing stable, reliable services, we are the foundation of community prosperity and trust for generations to come.
We Believe in Growth: We prioritize continuous improvement and personal development, fostering an environment where every team member is empowered to lead and innovate.
We Believe in Community: Our strength lies in our unity. We are committed to building a workplace where every voice is heard and valued, fostering a culture of respect, belonging, and mutual support.
Why Work with Us?
Joining First Financial means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day.
First Financial Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, military and/or veteran status, or any other State or Federally protected class.
Teller
Teller Job 27 miles from Beech Grove
SCOPE: are to help service customers with the paying and receiving functions of the bank including answering customer questions and addressing their concerns to deepen customer relationships and attract additional customers.
AREA OF RESPONSIBILITY:
Transaction Processing
Records customer transactions and issues receipts
Balances daily transactions and reports discrepancies to the Head Teller
Processes checks and cash, following the specified procedures
Orders money supply for the bank, and counts incoming cash
Places holds on accounts, processes change orders and accepts loan payments
Regulates automated teller machines and night depository
Balances cash drawer at the end of the shift, reporting any discrepancies to the Head
Teller
Customer Service
Promotes and informs customers of the bank's products and services
Answers customer questions
COMPETENCIES:
Communicating
Communicates in a straightforward and assertive fashion
Updates relevant people with timely information
Listens carefully to what others are saying
Respects and considers all opinions, even counter-opinions
Demonstrating Integrity
Assumes responsibility for mistakes and failures
Demonstrates consistency between what is said and what is done
Behaves according to sound ethical and legal standards
Working with Others
Is respectful of others
Balances individual goals with team goals
Builds and maintains productive relationships with people throughout the organization
Adapting to Change
Maintains composure in frustrating situations
Demonstrations flexibility in working with others
Adapts to help others adapt to change
Client Service
Effectively responds to customer needs
Answers customer questions and fully addresses their concerns
Quickly and practically solves customer's problems
Demonstrates appropriate discretion; keeps confidential information private
Representing the Bank
Demonstrates good interpersonal communication and presentation skills
Manages difficult customer situations and treats others with respect
Maintains a neat and professional appearance
Professional Excellence
Demonstrates a consistently high level of professional judgment
Provides customers with accurate and reliable financial information
Demonstrates strong customer service and communication skills
Maintains independent and objectivity in carrying out job responsibilities
JOB KNOWLEDGE:
General business and financial knowledge
Teller job knowledge
Knowledge of department-related financial services regulations and compliance
Knowledge of fraud: prevention and detection
Knowledge of the company's products, services and policies
COMPLIANCE
All positions within Home Bank SB must comply with all state and federal laws and regulations
as per the Bank's compliance policies and procedures.
SUPERVISORY RESPONSIBILITIES
This position does not require supervisory responsibilities.
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach
with hands and arms.
POSITION TYPE
This is a full-time position. Days and hours of work are Monday through Friday, 8:30am to
5pm. This position regularly requires long hours and frequent weekend work.
TRAVEL
Travel is primarily local during the business day, although some out-of-the-area and overnight
travel may be expected.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties, or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice.
EDUCATION AND OTHER REQUIREMENTS:
Prefer a high school degree or equivalent.
1-2 years experience in a related position preferred.
This job requires skills needed in a typical office environment. This includes computer
skills, communication skills, as well as utilization of office equipment.
Must have the dexterity to count money.
Must be able to lift at least 30 lbs.
Must be able to sit or stand for an extended period of time.
Teller, Bilingual
Teller Job 45 miles from Beech Grove
Role:
Performs transactional duties to serve members in English and Spanish by accurately receiving or paying out funds. Maintains accurate transactional records, providing basic cash receipt and payment services per credit union policies and procedures.
Essential Functions & Responsibilities:
Receives and processes member financial transactions, including deposits, withdrawals, wire, and loan payments; sells money orders and cashier's checks to members; makes transfers from member accounts as directed.
Balances cash drawer and daily transactions.
Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures.
Responsible for providing a quality member service experience. Provides routine information concerning services; directs members to appropriate departments for specific information and services.
Verifies and posts transactions to member accounts and maintains member and credit union records.
Identifies opportunities to cross-sell products or services to members.
Performs various miscellaneous tasks, including filing, copying, data input, and answering the phone.
Opens and closes the Member Center.
Performs other job-related duties as assigned.
Knowledge & Skills:
Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.
Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate check scanning software, coin counting, and cash counting machines. Maintains confidentiality related to credit union operations and work-related information.
Physical Requirements:
Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position's duties and responsibilities.
Part Time Teller
Teller Job 5 miles from Beech Grove
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our .
Teller - Part-Time - Fox Road Location
Teller Job 5 miles from Beech Grove
Teller
REPORTS TO: Branch Operations Manager
DEPARTMENT: Retail Operations
PAY GRADE: 6
FLSA STATUS: Non-Exempt
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU's vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
Responsible for accurately processing financial transactions and being an effective source of information for members: in lobby and at the drive-thru window. Provides friendly, professional, confidential and effective assistance to members and other Credit Union employees, assuring a positive member experience. Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life.
ESSENTIAL DUTIES:
Demonstrate efficiency with financial transactions for checking, savings and borrowing: receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with members to assure needs are met
Enters transactions into Credit Union system, recording all transactions and producing member receipts. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
Identifies and capitalizes on opportunities to promote and refer new services or products, that will benefit the member's financial life
Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products. Refer member to appropriate staff member, if needed.
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Educate and coach members on how to use electronic services (online, mobile and ATM) so they can bank conveniently.
Assists with completing opening and closing procedures such as; processing night drop, ATM, and daily MSR scanning.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured
Adheres at all times to applicable policies, including, check cashing, identification and security
Participate in community events supported by the Credit Union
Performs other duties as commensurate with this position
REQUIRED BACKGROUND:
Customer service and cash handling experience preferred
High school diploma or equivalent is required
Must feel comfortable handling large amounts of cash and working at computer terminals.
Must be able to achieve proficiency and knowledge of relevant Credit Union systems, Credit Union products and services within 90 days
Excellent verbal and written communication skills. A thorough understanding of customer service.
Trustworthiness and the ability to act with integrity.
Must be accurate and attentive to detail. Show patience, diplomacy and tact when serving members and other Credit Union staff.
Bilingual in English and Spanish is a plus
WORK ENVIRONMENT:
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.
Part Time Teller
Teller Job 18 miles from Beech Grove
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Carmel, IN, at the Merchants Sq retail banking branch.Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law; may also be eligible for vacation time after first year of service, if employee meets hours-worked requirements.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Teller
Teller Job 45 miles from Beech Grove
PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
EDUCATION AND EXPERIENCE
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
Teller
Teller Job 48 miles from Beech Grove
Teller I
Role: Performs transactional duties to serve members by accurately receiving or paying out funds. Maintains accurate transactional records, providing basic cash receipt and payment services per credit union policies and procedures.
Essential Functions & Responsibilities:
• Receives and processes member financial transactions, including deposits, withdrawals, wire, and loan payments; sells money orders and cashier's checks to members; makes transfers from member accounts as directed.
• Balances cash drawer and daily transactions.
• Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures.
• Responsible for providing a quality member service experience. Provides routine information concerning services; directs members to appropriate departments for specific information and services. • Verifies and posts transactions to member accounts and maintains member and credit union records.
• Identifies opportunities to cross-sell products or services to members.
• Performs various miscellaneous tasks, including filing, copying, data input, and answering the phone.
• Opens and closes the Member Center.
• Performs other job-related duties as assigned.
Knowledge & Skills: Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence. Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate check scanning software, coin counting, and cash counting machines. Maintains confidentiality related to credit union operations and work-related information.
Physical Requirements: Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position's duties and responsibilities