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  • Teller II

    Northrop Grumman Federal Credi 4.7company rating

    Teller job in Linthicum, MD

    Job Description Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees. Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team! Summary of Primary Functions Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls. Requirements High school graduate or equivalent. This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The Teller I/II will be responsible for performing assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes. Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks, and consistently attending to defined priorities within each business day. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Teller II - $20.13/hr to $28.18/hr Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. NGFCU is an Equal Opportunity Employer Monday through Friday 8:00 am to 5:00 pm
    $20.1-28.2 hourly 4d ago
  • TELLER II

    Prince George's Community Federal Credit Union 3.9company rating

    Teller job in Kettering, MD

    Under general supervision, but following established policies and procedures, provides a variety of member service functions, such as processing savings account, checking account, and loan transactions; cashing checks, and so forth. Is responsible for providing quality member service, cross-selling the Credit Union's services, and balancing each day's transaction and verifying cash totals; responding to questions and/or providing information upon request from members (internal and external);processing requests/transactions, as appropriate; assisting members and potential members in understanding and utilizing the Credit Union's products and services. This is a full-time position (Monday thru Friday) with regular Saturday hours. The ideal candidate will have the flexibility to work additional hours as needed for training or supporting occasional community events, must consistently uphold the mission, vision, and core values of the Credit Union, and possess the ability to cope in a team focused, fast-paced sales and service culture. Duties and Responsibilities: * Process all transactions for members via a teller terminal, including deposits, withdrawals, account closings, loan payments, cash advances and transfers. Disburses money orders and cashier checks. Balances each day's transactions and verifies cash totals. Completes teller summary sheet. Receives checks and cash for deposit in savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and prints transaction receipts. Cashes checks and disburses money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all checks, bonds, drafts, money orders, savings withdrawals, and so forth to determine their negotiability. * Ensures branch is adequately staffed and prepared for daily operations. * Gives prompt, efficient, and accurate service in the processing of all transactions. May place stop payment on checks; provides copies of cancelled checks, etc. * Promotes Credit Union's services through cross-selling and referring members to appropriate staff. * Receives loan payments ensuring that payments equal the amount due and all late charges, if applicable, are collected. Enters payments received into the Credit Union's records via on-line terminal. * Prepares individual daily settlement of Teller cash and other transactions bringing cash drawer and settlement sheets into balance. Locates and corrects discrepancies. * Conducts branch balancing at the end of each business day; corrects and locates any discrepancies. * Answers questions concerning services provided by the Credit Union. Performs a variety of account maintenance functions. May type letters and/or other correspondence. * Scans and encodes checks. * Responsible for vault cash orders, coin machine maintenance, and ATM processing in the branch. * Responsible for all negotiable items in the branch (debit cards and stamps included). * May be required to check and assemble all supplies in the branch; stock/replace forms, brochures, etc. as needed. * Coordinates with Branch Management daily to discuss any pending issues, concerns, or changes. * Performs supervision of Tellers daily activities, managing performance, and assisting with training and coaching; working with Branch Management on Teller scheduling. * Performs other duties as assigned. Performance Standards: * Achieves complete grasp of all products, services, and promotions to provide knowledgeable referrals. * Meets all goals as assigned such as number of referrals, error limits, balancing, etc. * Perform member service functions efficiently, effectively, and accurately in accordance with established policies, standards, and security procedures. * Exhibits Credit Union ECO standard of excellence in conduct and interactions with colleagues, current and potential members, and members of the community. * Actively and enthusiastically participates in the cross selling of various credit union products and services. Working Conditions: This is a branch-based, public-facing position requiring regular weekend work and occasional travel within the field of membership. Evening work may be required to achieve efficiency or for occasional trainings. Work activities may require standing, lifting, bending, stooping, kneeling, reaching, prolonged sitting, and lifting up to 25 pounds. Requirements Background Qualifications: * Requires High School Diploma or equivalent (GED). * Requires a minimum of two years of teller/member service experience in a credit union. * Requires basic knowledge of Microsoft Word and Excel. * Excellent math ability and attention to detail. Other Necessary Skills, Knowledge, and Abilities: * Ability to cope with pressure resulting from fast-paced environment, sales and/or service goals, and dealing with impatient, irate members. * Ability to make sound decisions, takes action, and accepts responsibility for results. * Ability to act and present themselves appropriately in a professional manner in any situation. * Ability to operate general office machines and equipment. * Aptitude and temperament for performing sales activities. * Strong written, interpersonal and verbal communication skills. * Ability to function with minimal supervision
    $24k-30k yearly est. 23d ago
  • Teller I/II

    Tower 4.7company rating

    Teller job in Laurel, MD

    $1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits. HOURS FOR POSITION: Monday- Friday 8:30am-5:30pm, Saturday 8:30am-1:30pm, Alternating Saturdays and Wednesdays off for Saturday. Hiring Range - $17.59/hr - $21.99/hr Please complete the below link in a separate window for the assessment: Teller ******************************************************************************************************* SUMMARY OF POSITION: This position is responsible for providing efficient and accurate processing of teller transactions in compliance with State and Federal regulations and TFCU policies and procedures. The Teller professionally represents the credit union to members in person and delivers exceptional service. ______________________________________________________________________________ PRINCIPAL ACCOUNTABILITIES AND FUNCTIONS: 1.Performs transactional duties as a service professional to members with a high degree of accuracy 2.Checks the accuracy of the deposit voucher prior to accepting deposits in the form of cash, checks, or money orders. Ability to correctly “DAMP” checks and recognize foreign items. 3.Processes transactions (cash withdrawals, check cashing, and transfers) after identifying the member or non-member; verifies account ownership, signature and account details 4.Verifies and processes loan payments, transfers and other monetary and non-monetary transactions (e.g., savings bonds, postage stamps, official checks, money orders, VISA gift cards). 5.Maintains a thorough working knowledge of the credit union's teller platform and the various applications (e.g., true checks, etc.) and is able to utilize resources from multiple platforms when processing transactions. 6.Maintains an awareness of security risks in the areas of member identification, confidentiality and overall physical branch security. Assists co-workers and supervisors in branch security to include cash drawer limits, ensuring cash drawers and teller stations are secure, vaults are accessed under dual control, members are clearly visible on camera (removing hats, hoodies, sunglasses, etc). Attends required branch quarterly security training. 7.Completes annual regulatory training such as US Patriot Act, Bank Secrecy Act and Office of Foreign Asset Control training, and is subsequently able to complete Currency Transaction Referrals and Suspicious Activity Referrals. 8.Maintains, and is able to present, an up-to-date and comprehensive knowledge on all credit union products and services that are promoted by Tellers (e.g., Home Banking, Mobile Deposit, Direct Deposit) 9.Presents and explains a basic number of credit union products and services to members, Attend training courses (classroom, online, ambassadorships) to continuously build knowledge of the financial industry and learn more about the credit union's policies and procedures. 10.Guides members to the appropriate staff for specific information and assistance 11.Assists in ATM balancing, managing coin machines, and end of day branch balancing. ______________________________________________________________________________ REQUIRED QUALIFICATIONS: · Refer to Qualifications specific to Teller I, Teller II, and Senior Teller COMPETENCIES: •Ability to add, subtract, multiply and divide •Ability to use teller terminal, adding machine, check writer and money order machine •Ability to reconcile and balance transaction records •Ability to provide explanation and instruction in one-on-one situations with members or employees either person or over the phone •Ability to read and interpret procedure manuals •Ability to follow detailed written and oral instructions •Ability to solve problems with many concrete variables in a variety of situations •Ability to take and follow instructions •Ability to prioritize tasks and complete daily job assignments •Ability to work to deadlines •Ability to arrive at work routinely and promptly •Ability to respond to common inquiries and complaints •Ability to get along with colleagues and supervisors _________________________________________________ WORKING CONDITIONS: WORKING CONDITIONS: Full Time, Branch Schedule and/or flexible as required by the needs of the branch Ability to sit, stand and walk for extended periods and demonstrate sufficient dexterity and vision to operate a variety of office equipment. Ability to lift coin bags up to 50 pounds with or without assistance. Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictate. This position description is not necessarily all inclusive in terms of work detail
    $17.6-22 hourly 58d ago
  • Full-Time Customer Service Teller (Tysons Corner)

    Currency Exchange International 4.6company rating

    Teller job in McLean, VA

    Job Description Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values: Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a Floating Full-Time Teller to join their team at the Tysons Corner Center Branch located in Tysons, VA (occasional floating to the Westfield Montgomery Branch located in Bethesda, MD). Tellers are the face of our company and represent us in the community. It is important while working in our high tourist attractive areas (malls and airports) that you keep a positive and professional attitude at all times and that our customers receive the highest quality of service. Ideal Applicant: We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying products and services. Qualifications and Skills: Ability to work independently Basic computer knowledge Problem solving capabilities Strong customer service skills Detail-oriented and organized Strong listening and verbal communication skills Cash handling skills with high degree of accuracy Our Competencies: Action Oriented Effective Communication Nimble Learning Optimizing Work Processes Situational Adaptability Functional Skills Schedule: Approximately 32-40 hours per week Availability needed: Weekday Evenings, Weekends and Holidays Benefits: Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work 2 Weeks of paid vacation (accrued in accordance with Company policy and able to use upon commencement of employment) 1 Week of paid sick leave 1 Wellness day paid off 1 Floating holiday paid off Holiday Pay - After completing 90 days of employment, CXI offers additional pay for select holidays Short and long-term disability, fully paid by CXI (after 90 days of employment) Competitive healthcare benefits (after 60 days of employment) Eligibility to enroll in our 401K Plan, Company match at 5% (after 60 days of employment) Tuition Assistance - After completing 90 days of employment, CXI offers tuition assistance for part-time employees *conditions apply* Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
    $34k-39k yearly est. 8d ago
  • Universal Bank Teller

    Shore United Bank 4.7company rating

    Teller job in Annapolis, MD

    Shore United Bank is seeking a Branch Banking Specialist II (Universal Banker) to join our team. A Branch Banking Specialist II is a front-line, customer facing teller position responsible for professionally interacting with clients to take care of their financial needs. A Branch Banking Specialist is responsible for providing exceptional customer service including efficient and accurate transaction processing. The Specialist is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers. Essential Functions Include: Assists clients with transactions, performing operational duties and processing work while maintaining audit standards, security, and control functions to protect the Bank from loss. Promotes timely and courteous service by ensuring questions are answered, providing friendly and accurate service, making proper referrals as necessary, meeting customer needs and expectations, uphold and meet customer service guidelines Establishes new banking relationships through conversations based on their financial needs. Provides account servicing and maintenance to include address changes, ATM card disputes, online banking setup and reset of passwords. Recommends bank products and services to customers by having beneficial conversations during daily transactions. Opens new consumer and business accounts including CDs, IRAs, and safe deposit boxes Adheres to compliance with regulations and Branch operational policies and procedures, conducting branch security checks of alarm and video systems, and completing required reports according to established policies, procedures, and regulations accurately and timely. Assists sales platform with daily pre-shift huddles, branch incentive contests and weekly referral goals. Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders. Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same. Participates in required training sessions, including training for compliance with BSA/AML policies and procedures. Location: West Street Branch - 1917 West St, Annapolis, MD 21401 Position Type/Expected Hours of Work: Full-time. Non-exempt. Days of Work: Monday-Friday, with rotating Saturdays (Closed Sundays.) Required Education and Experience: High school diploma/GED equivalent. 1 year experience successfully providing excellent customer service in a fast-paced environment. 1 year experience cash handling with high level of accuracy. 1 year experience as a bank teller. Compensation: The pay range for this position is $19.00 to $23.00 hourly. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Company Benefits: Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work. Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more! Paid parental leave 401k savings plan with up to a 4% company match Employee Stock Purchase Plan Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives. Opportunity for growth and advancement Paid training program and continuous training sessions throughout the year on various topics Generous paid time off and paid sick time Community involvement opportunities Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals. Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
    $19-23 hourly Auto-Apply 13d ago
  • Customer Service

    Level One Personnel 4.4company rating

    Teller job in Rockville, MD

    Job DescriptionCustomer Support Type: Long-term Contract, no end date. Pay: $20 Hours: Full-Time. Responsibilities Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Performs other related duties as assigned. Requirements: High School Diploma or equivalent Ability to pass a drug and background check. Customer service experience required. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software Benefits Information: Eligible for Health Benefit Coverage following 60 days of employment 401k After 1 Year. 1 Week Sick accrued Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law. Powered by JazzHR 5xXqZujClF
    $20 hourly 15d ago
  • Teller I - Harford County

    Aberdeen Proving Ground Federal CU 4.4company rating

    Teller job in Forestville, MD

    Job Description SUMMARY: Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: Daily Teller Duties: • Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations. • Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits. • Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include: o Performance expectations; o Accuracy guidelines; o Check and transaction authority limits. • Accurately perform transactions and balance daily activities including: o Verifying all work after disbursing to member and repeat transaction to member. o Reviewing transaction data to avoid posting inaccurate transactions. o Use system in and out cash calculator to record transactions. o Communicating questions or problems experienced to supervisor in a timely manner. o Adhering to operational policies and procedures. • Perform teller and branch settlement activities including: o Process night deposit transactions in accordance with established procedures. o Verify cash drawer, organize work and complete appropriate tracking logs. o Reconcile fee and transaction entries and participate in branch end of day settlement process. o Assist in ATM settlement. • Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams. Sales Expectations: • Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction. • Meet performance expectations measured outlined in our Teller Performance Standards. Other: • Perform other similar or related duties, as directed. • Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations. ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable). QUALIFICATIONS: EDUCATION: High School Diploma or equivalent. EXPERIENCE: Minimum six months customer service required; six months of cash handling preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, and business office equipment, commercial mathematics and data entry. Requires good interpersonal, interaction, organization and oral communication skills. Must have the ability to work as part of a team and be comfortable in a multi-tasked, fast-paced environment. PHYSICAL DEMANDS:P The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 30 pounds. Compensation information: Offers are based on experience and education. $15.65 - $19.56 per hour APGFCU provides comprehensive benefits such as: medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave. APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster ***************************************** APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
    $15.7-19.6 hourly 11d ago
  • Teller I/II (Full Time) - Headquarters Branch (300MSA1/300MSA2)

    Municipal Employees Credit Union of Baltimore, Inc. 3.0company rating

    Teller job in Baltimore, MD

    Job Description Headquarters Branch One South Street Baltimore, MD 21202 ***Saturday hours required*** MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. POSITION SUMMARY TELLER I Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments. TELLER II Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day's operation according to the Teller Accuracy Guidelines. Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments. NECESSARY SKILLS Quality of Work Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards. Cash Handling Routinely handles large amounts of cash. Pays attention to detail. Counts cash, replenishes cash and balances transaction. Quantity of Work Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases. Works effectively with peers and carries own share of team workload. Referrals Able to recognize and act on referral opportunities in order to build member relationships. Asks questions to confirm referral opportunities, makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist. Meets required referral goals. EDUCATION High School Diploma (general studies) - Required General Education Degree (GED) - In Lieu of H.S. Diploma EXPERIENCE Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience - Required QUALIFICATIONS AND/OR ADDITIONAL FUNCTIONS Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT. Proficient written and oral communication skills. Ability to Learn and Apply Procedures. ADDITIONAL REQUIREMENTS There may be circumstances related to MECU business operations that may periodically require you to report to a different branch/work location. As a Teller, you also must be willing to provide service to members through multiple channels to include our branches and ITM (Interactive Teller Machines) terminals. COMPENSATION Salary Range per hour, depending on experience and qualifications Teller I: $15.00 - $19.92 Teller II: $15.43 - $21.59 BENEFITS at MECU CREDIT UNION: At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: • Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. • 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. • Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. • Tuition Assistance: Continue your education and professional development with our tuition assistance program. • Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. • Parking Discounts: Enjoy discounted parking to make commuting easier. • Long-Term Care Insurance: Prepare for the future with long-term care coverage options. • Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
    $31k-35k yearly est. 23d ago
  • Part Time Teller (20 Hours) Layhill Branch

    Atlantic Union Bank 4.3company rating

    Teller job in Silver Spring, MD

    This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! Position Accountabilities * Provide excellent customer experience * Perform basic customer and cash transactions * Balance cash each day * Identify referral opportunities to contribute to branch goals * Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures * Identify risk and escalate concerns through proper channels * Develop and maintain knowledge of bank products, services, including other lines of business * Ability to learn and adapt to changing digital channels * Other duties as assigned Organizational Relationship This position is supervised by the assigned leader of the branch. Position Qualifications Education & Experience * High school diploma or equivalent required * Previous cash handling experience preferred * Previous customer service experience required Knowledge & Skills * Excellent customer service skills * Excellent oral and written communication skills * Ability to exercise sound business judgment * Proficient computer skills * Ability to handle multiple tasks with attention to details * Flexible, able to adapt to change * Shifts may vary for each position offering, depending on business need * Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
    $30k-36k yearly est. 9d ago
  • Part Time Retail Teller

    Heartland Bank and Trust Company 4.4company rating

    Teller job in Clinton, MD

    Text "2329" to ************** to apply. Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99 The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships. What you will do Facilitate an excellent customer experience, engaging customers by name, in a friendly professional manner. Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions. Knowledge of and ability to provide products and services available through the retail banking branch. Complete transactions accurately and efficiently, including cash handling. Comply with all policies and procedures to minimize the risk of fraud. Qualifications/Requirements Participate in various retail and bank projects as necessary. H.S. Diploma or GED preferred or equivalent combination of education and experience. Who We Are Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Bank s mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day. What We Offer At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer. Physical Demands Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth Frequently: Sitting, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.) Equal Opportunities and Accommodations Statement Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds. Salary Disclaimer The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate s work experience, education/training, key skills, and internal equity. The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture. #INDRB123
    $34k-39k yearly est. 60d+ ago
  • Customer Service Teller

    Burke & Herbert Bank 4.4company rating

    Teller job in Lake Ridge, VA

    Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. Essential Functions * Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. * Adheres at all times to the "check cashing policy" and "limitation of authority policy" as indicated in Reg CC. * Issues cashiers' checks and redeems Savings Bonds. * Reconciles cash and transactions each day to within the "teller difference standards" and reports results through submission of teller daily balance sheet. * Consistently demonstrates a helpful, friendly attitude. * Maintains proper amounts of currency and coin in drawer. * Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. * Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured. * Adheres to all security procedures. * Sells and/or refers Bank products and services to customers and prospects. * The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities Skills/Abilities * Strong customer service and sales skills. * Ability to communicate clearly with the public. * Good math skills and must be able to perform accurate work. * Understand security issues involving money and checks preferred. * Good comfort level with handling United States currency. * Ability to handle and count money accurately. Education and Experience * High School diploma or equivalent preferred. * Sales and customer service experience preferred. * Experience in handling United States currency preferred. * Basic Computer Skills required. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $24k-28k yearly est. 3d ago
  • Part Time Teller

    Wells Fargo Bank 4.6company rating

    Teller job in Reston, VA

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location(s): 25420 Eastern Marketplace Plaza, South Riding, VA 20152 2571 John Milton Drive, Herndon, VA 20171 501 Elden Street, Herndon, VA 20170 1498 Northpoint Village Ctr, Reston, VA 20194 13960 Lee Jackson Memorial Hwy, Chantilly, VA 20151 Posting End Date: 12 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $33k-37k yearly est. 47d ago
  • Full Time Teller, Seabrook, NH

    Banco Santander Brazil 4.4company rating

    Teller job in Seabrook, MD

    Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution. * Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs. * Process transactions, including deposits, withdrawals, and transfers. * Handle cash and maintain accurate cash drawer balances. * Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations. * Recognize opportunities and cross-sell bank products to deepen customer relationships. * Engage customers and leverage digital tools to educate them on self-service options. * Assist with custodianship, audits, and other operational tasks. * Maintain a clean and organized work area, to create a welcoming environment for customers. * Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma, GED: or equivalent work experience - Required. * 6+ Months Cash Handling experience - Required. * 6+ Months Demonstrated customer service experience - Required. * Excellent customer service skills and a passion for helping others. * Ability to identify and escalate concerns of risk to appropriate channels. * Ability to follow directions, policies, and procedures. * Effective listening and communication skills. * Comfortable in using digital tools and technology to enhance customer engagement. * Energetic, organized and able to multi-task in a fast-paced, changing environment. * Understands the necessity and value of accuracy and attention to detail. * Computer proficiency and basic math skills. * Ability to work branch hours, which can include weekends and evenings. Certifications: * No Certifications listed for this job. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $29,250.00 USD Maximum: $45,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
    $29.3k-45k yearly Auto-Apply 37d ago
  • Universal Banker

    United Bank, Inc. 4.2company rating

    Teller job in Silver Spring, MD

    The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service. RESPONSIBILITIES: Service Area Responsibilities: * Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly: * With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions. Financial Sales Responsibilities * Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients. * Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products * Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation. * Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources. * Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service. * Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services Operational/Regulatory/Security Responsibilities: * Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area. * Comply with all department and company policies, procedures and overall security * Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior. * Work closely with other departments as necessary to troubleshoot and resolve customer situations. * Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans * Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations * May be responsible for branch opening/closing procedures * Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow Qualifications * High school diploma or equivalent required, Bachelor's degree a plus * Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required * Prior experience in handling and being accountable for money is required * Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required * Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor * Excellent verbal and written communications skills in Spanish or additional language a plus. * Ability to perform basic math calculations is required * Demonstrates ability to interact confidently with clients is essential * Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered. * Excellent written and verbal communication skills * Proficiency in Microsoft Office Products (Word, Excel) required * Understanding and working knowledge of appropriate core banking system is beneficial * Being detail oriented, ability to multi-task and work independently and in a team environment is essential. * Demonstrated professionalism is required * Ability to travel within branch region of up to 15% KEY COMPETENCIES: * Relationship and account management * Business Development * Accountability * Organization and Time Management * Collaboration Essential Functions: * Sitting and standing for extended periods of time. * Ability to reach over teller counter or desk area to receive customer transaction documents * Ability to lift and carry up to 20 lbs * Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components. * Ability to converse and exchange information with all levels of staff within organization. * Ability to observe, perceive, identify, and translate data * Ability to travel via automobile or public transportation Company Profile In Landover, MD, the expected base pay salary range for this role is $42,369-$67,791, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here. At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Nearest Major Market: Washington DC Job Segment: Bank, Banking, Banker, Administrative Assistant, Law, Finance, Administrative, Legal
    $42.4k-67.8k yearly 3d ago
  • Retail Banker II (Beltsville)

    TDI 4.1company rating

    Teller job in Beltsville, MD

    Hours: 40 Pay Details: $24.75 - $34.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker II is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities Evaluates issues, errors and problems based on practices and existing precedents or procedures and independently resolves customer problems escalating when necessary Explains detailed and/or complicated information within the team Builds working relationships with customers and related teams Requires full proficiency gained through job related training to perform a range of activities Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise Engages in conversations with customers about loan products, facilitates the application intake Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) Education & Experience: HS Diploma or GED required; 2 year degree preferred 2+ years of related experience working with customers and/or sales in any capacity Teller experience (Preferred) Cross trained to take customer transactions upon hire Superior Customer Service skills Strong organization skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistent Demonstrated effective problem-solving skills Demonstrated ability to schedule and prioritize work Demonstrated ability to work independently and within deadlines Proficient in Microsoft Office Ability to provide community services, including, but not limited to, Financial Education classes Notary License (Preferred) Customer Accountabilities: Delivers Legendary Experience by helping Customers, building relationships, delivering service and advice to TD Customers Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations Serves as a Customer advocate in providing Customer resolution, proactive tips and insights on saving time & money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution Engages in lobby leadership by orchestrating Customer flow, warmly welcome, discover initial needs and guides Customer appropriately Understands Customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs May act as a point of escalation for Customer questions or concerns May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures Considers the impact of decisions on the well-being of TD, its Customers and stakeholders Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity Improves Customer financial confidence by sharing financial knowledge to help Customers meet and exceed their financial goals Acts as a brand champion both internally and externally Champions Customer service activities; supporting Customers through challenging times and life events Recognizes transaction needs of clients and educates clients on self-service channels including digital options Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Delivers end to end advice to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides real time insights Shareholder Accountabilities: Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer Promotes full suite of products, sales, services and banking capabilities Understands and applies operating policies and procedures Supports the timely and accurate completion of business processes and procedures Escalates non-standard or high-risk transactions/activities as necessary Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations Ensures necessary due diligence to support the accuracy of all customer transactions/activities Be knowledgeable of and complies with Bank Code of Conduct Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location Executes with excellence by adhering to all Risk and Control Policies and Procedures Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Participates in personal performance management and development activities Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally Utilizes feedback through coaching sessions to demonstrate stronger performance Establishes relationships with partner bankers to make effective referrals to them Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team Collaborates with team members in contributing to the success of the team and organization Actively seeks opportunities to improve delivery of work with high attention to quality standards Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills Positively embraces change Adheres and participates in TD's Shared Commitments and code of conduct expectations OCC Language: This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24.8-34 hourly Auto-Apply 6d ago
  • Customer Service

    The UPS Store 4985

    Teller job in Fairfax, VA

    The Ups Store 4985 & 7625 in Fairfax, VA is looking for one customer service to join our 11 person strong team. We are located on 3057 Nutley Street. Our ideal candidate is a self-starter, motivated, and hard-working. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you.
    $23k-30k yearly est. 60d+ ago
  • Retail Banker I PT 20 (Tenleytown)

    TD Bank 4.5company rating

    Teller job in Washington, DC

    Hours: 20 Pay Details: $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: * Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience * Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk * Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral * Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs * Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities * Independently resolves customer issues, errors and problems, escalating when necessary * Builds working relationships with customers and explains detailed and/or complicated information. * Requires full proficiency gained through job related training to perform a range of activities * Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise * Engages in conversations with customers about loan products, facilitates the application intake * Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) * Education & Experience: * HS Diploma or GED * 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred. * Teller experience preferred * Must be able to complete teller training upon hire to take customer transactions * Demonstrated ability to engage in customer conversations while educating them on products and services preferred * Demonstrated organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and effective problem solving * Proficient in Microsoft Office * Notary License (Preferred) Customer Accountabilities: * Delivers Legendary experience by helping customers, building relationships, and delivering service and advice * Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations * Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money * Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution * Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately * Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs * May act as a point of escalation for Customer questions or concerns * May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Acts as a brand champion both internally and externally * Recognizes transaction needs and educates clients on self-service channels including digital options * Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Shareholder Accountabilities: * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Participates in the Stores daily operations to ensure alignment with TD's risk framework * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations * Ensures necessary due diligence to support the accuracy of all customer transactions/activities * Knowledgeable of and complies with Bank Code of Conduct * Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location * Executes with excellence by adhering to all risk and control policies/procedures * Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit * Participates in personal performance management and development activities * Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally * Utilizes feedback through coaching sessions to demonstrate stronger performance * Establishes relationships with partner bankers to make effective referrals to them * Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team * Collaborates with team members in contributing to the success of the team and organization * Actively seeks opportunities to improve delivery of work with high attention to quality standards * Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills * Positively embraces change * Adheres and participates in TD's Shared Commitments and code of conduct expectations * Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007 * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $24.3-32.5 hourly Auto-Apply 12d ago
  • Retail Banker

    Penfed Credit Union

    Teller job in Washington, DC

    PenFed is hiring a Retail Banker to work onsite at our DC VA Medical Center branch located in Washington, DC. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members' needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. + Deliver results by meeting or exceeding goals in a member-centric, results driven environment. + Display strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service. + Demonstrate member service skills and the ability to resolve problems independently; utilizing critical thinking, and problem-solving skills or escalate as needed to promote member satisfaction. + Utilize industry leading solutions to meet the unique life needs of our members to include home ownership, wealth management, financial education, and managing debt. + Establish solid relationships with teammates, business partners and internal network by fostering teamwork and collaboration. + Display passion, commitment, and a drive to deliver an experience that improves our members' financial lives by explaining and cross selling all PenFed loan and share products as appropriate. + Demonstrate initiative and a commitment to continuous learning, and the ability to adapt to changing demands and requirements. + Assist members' thorough loan process to include inputting loan applications, reviewing terms and conditions, and disbursement. + Remain knowledgeable of the competitive landscape within the financial services industry. + Strong organizational skills including the ability to manage multiple responsibilities and prioritize. + Provide assistance performing cash transactions when necessary to meet member needs and deliver best in class member experience. + Provide support to other branches to include working weekends and/or extended hours as required to operate the business. + Maintain high level of proficiency in operating all internal PenFed systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. to support needs of members, and business. + Support additional PenFed initiatives to support needs of members, and business. + If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents. + Provide in-bound call support, where required. Qualifications Equivalent combination of education and experience is considered. + Associate Degree in a related field such as business management, business administration, or finance. + Minimum of two (2) year of demonstrated successful sales experience is required. + Minimum of at least six (6) months of cash handling experience. + Experience in financial services and knowledge of financial services industry, products and solutions. + Valid Notary Public, preferred. + Previous phone based customer service experience, preferred. + Bilingual-Spanish preferred. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required. Hourly Pay Range $20.50 - $23.75 About Us Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at ************.
    $20.5-23.8 hourly 12d ago
  • Universal Banker

    Trustar

    Teller job in McLean, VA

    Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Banks target market area. Rapid consolidation in the Banks target market has created an opportunity for a community-based commercial bank. At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community. A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Banks strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Banks primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs. Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch. * Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures. * Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services. * Professionally provide timely and accurate responses to client inquiries. * Perform account opening and servicing with confidence and precision. * Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures. * Support the Branch in all sales, service and community related initiatives. * Candidate will assist with other duties as assigned. Requirements: High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred. Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally. Skills/Knowledge: A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person. Working Conditions: Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations. Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.
    $31k-43k yearly est. 10d ago
  • Universal Banker

    Trustar Bank

    Teller job in McLean, VA

    Job Description Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank's target market area. Rapid consolidation in the Bank's target market has created an opportunity for a community-based commercial bank. “At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.” A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank's primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: “Our unique approach to financial services and our ‘can do' attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.” Trustar Bank is currently seeking an experienced Universal Banker responsible for providing high quality customer service as a cross-trained new accounts representative. The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch. Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures. Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services. Professionally provide timely and accurate responses to client inquiries. Perform account opening and servicing with confidence and precision. Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures. Support the Branch in all sales, service and community related initiatives. Candidate will assist with other duties as assigned. Requirements: High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred. Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally. Skills/Knowledge: A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions. Good math aptitude and reasoning skills. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person. Working Conditions: Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations. Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.
    $31k-43k yearly est. 10d ago

Learn more about teller jobs

How much does a teller earn in Bowie, MD?

The average teller in Bowie, MD earns between $28,000 and $41,000 annually. This compares to the national average teller range of $26,000 to $39,000.

Average teller salary in Bowie, MD

$34,000

What are the biggest employers of Tellers in Bowie, MD?

The biggest employers of Tellers in Bowie, MD are:
  1. M&T Bank
  2. Prince George's Community College
  3. Banco Santander
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