Teller- Livonia
Teller job in Livonia, MI
Job Description
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services.
Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
Must be willing to assist at other branch locations as needed.
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
Maintains privacy of member account information.
Completes all required reports and daily assigned responsibilities.
Attends meetings as required.
Ensures that work area and branch is clean, secure and well maintained.
Assumes responsibility and performs other special assignments as needed.
Education/Experience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills.
Ability to multi-task and work well under pressure.
Good communication skills, professional appearance and a positive attitude.
Possess good analytical skills.
Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
Job Posted by ApplicantPro
Part Time Teller, Garden City, NY
Teller job in Garden City, MI
Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
* Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
* Process transactions, including deposits, withdrawals, and transfers.
* Handle cash and maintain accurate cash drawer balances.
* Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
* Recognize opportunities and cross-sell bank products to deepen customer relationships.
* Engage customers and leverage digital tools to educate them on self-service options.
* Assist with custodianship, audits, and other operational tasks.
* Maintain a clean and organized work area, to create a welcoming environment for customers.
* Responsibilities may extend to supporting nearby branch locations based on business necessity.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High school diploma, GED: or equivalent work experience - Required.
* 6+ Months Cash Handling experience - Required.
* 6+ Months Demonstrated customer service experience - Required.
* Excellent customer service skills and a passion for helping others.
* Ability to identify and escalate concerns of risk to appropriate channels.
* Ability to follow directions, policies, and procedures.
* Effective listening and communication skills.
* Comfortable in using digital tools and technology to enhance customer engagement.
* Energetic, organized and able to multi-task in a fast-paced, changing environment.
* Understands the necessity and value of accuracy and attention to detail.
* Computer proficiency and basic math skills.
* Ability to work branch hours, which can include weekends and evenings.
Certifications:
* No Certifications listed for this job.
It Would Be Nice For You To Have:
* Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
* Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$29,250.00 USD
Maximum:
$45,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
Auto-ApplyTeller
Teller job in Birmingham, MI
Requirements
2 years of previous experience as a Teller preferred.
Cash handling experience and/or customer service experience required.
Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
High school diploma or equivalent, with a minimum 3.0 GPA preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Teller - Full Time
Teller job in White Lake, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Teller at our White Lake branch. This position is also eligible to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing teller functions, performing a broad variety of member services functions or promoting/cross selling credit union products and services.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Teller - Part Time
Teller job in Troy, MI
At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.
OBJECTIVES OF THIS ROLE:
* Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
* Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
* Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
* Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
* Help our customers and employees realize their best lives
RESPONSIBILITIES:
* Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts
* Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
* Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
* Track, record, report, and store transactional information and special requests
* Provide a high level of customer service, providing answers and assistance with a smile
* Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
Requirements
QUALIFICATIONS:
* High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
* Basic math and computer skills
* Cash-handling experience
* Excellent communication, customer service, and time-management skills
* Ability to pass a background check
* Strong dedication to accuracy and efficiency
ADDITIONAL REQUIREMENTS: Certificates and Licenses
* Valid Driver's License
* Notary Public Commission
This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.
Non-Exempt/Hourly Competencies:
* Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
* Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
Teller
Teller job in Plymouth, MI
Job Description
Job Title: Teller
Reports To: Teller Supervisor, Assistant Branch Manager or Branch Manager
FLSA Status: Non-exempt
Summary: To receive and process deposits, checks, payments and other transactions as well as issue money orders, travelers checks and other drafts by performing the following duties.
Essential Functions include the following. Other duties may be assigned.
Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
Comply with all company policies, procedures and regulations. See Employee Handbook for further details.
Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficient and accurate transaction processing.
Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
Maintaining the appearance of the teller line, and personal teller window.
Maintaining the highest level of confidentiality with all information obtained.
Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
Assist with training new tellers
Answering member inquires, consult other departments as needed.
Complete and pass BVS training tests
Record and submit CTR/SAR information
Answering phone calls
Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
Printing, folding, and stamping daily notices.
Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
Printing statements, transaction history, termination statements for members.
Processing check orders.
Process verification of deposits
Process foreign checks (Canadian)
Process travel notices.
Process non-member cashing members checks.
Process mail payment checks daily
Process credit card payments and cash advances.
Issue Cedar Point tickets daily and balance monthly.
Process address changes
Process drive-thru transactions.
Perform other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Member Relations
Member Service
Diplomacy
Filing
Math Aptitude
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Education/Experience:
High School Diploma or Equivalent. Prior work-related experience helpful but not required.
Pay:
Starting at $14.00 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
PT Teller - Westland
Teller job in Westland, MI
At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.
Essential Duties:
* Greets members warmly and asks questions to determine their needs
* Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
* Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
* Assists members with questions and/or problems relating to their accounts
* Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
* Sells/ cross-sells additional products or services
Qualifications:
* High school diploma or general education degree (GED)
* Ability to verbally communicate clearly and professionally
* Excellent organizational and time management skills
* Having prior related experience is a plus (retail, banking, or sales)
* Background checks required
Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.
Teller (Account Specialist)
Teller job in Milan, MI
We are a growing, dynamic company and actively hiring for teller positions. Do you have the following?
Previous experience as a bank teller
Previous cash handling and balancing your own drawer
Previous customer service experience such as building relationships through conversation.
Previous sales experience offering products and meeting monthly goals.
Then we invite you to apply for the Teller Account Specialist position!
Location: Onsite in Jackson, MI at our Milan Branch
Position: Account Specialist (Teller)
Wage: Competitive wage starting at $17.31
Benefits start on day one: Health, Dental, Vision, Responsible Time Off
All offers of employment are contingent upon background screens.
The Account Specialist I is responsible for delivering excellent member experience through a wide range of teller-based transactions, including receiving and dispensing funds. The Account Specialist I must maintain accurate transactional records and follow all credit union processes, policies, and procedures while serving the members. This position requires excellent communication skills to effectively engage and recognize the member's needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Account Specialist I works collaboratively with their branch team to ensure that the member experience is superior and goals are achieved.
Essential Job Functions
Engaged Communication: Ensure that engagement between co-workers and members is meaningful, focusing on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Accurately Process Teller Activity: Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue deposit receipts. Cash checks: verify endorsement, receive proper identification, and ensure validity. Answer member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Focus on Purpose/Mission: Focused on the credit union's purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members consistent with individual and branch goals.
Focused on Attention to Detail: Ensure that all transaction activity is done accurately. Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Core Process, Policy, and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures, including policies and procedures for customer identification and all BSA requirements.
Community Advocate: Serves as a credit union representative while in the community.
Branch Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of the home branch. Willingness to mentor and support other team members.
Competencies Required
People-focused and Strong Communication : Empathetically seek understanding of what members and employees require, expect, and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative, and Goal Driven: The employee drives for results and success, is committed to their job, sets high-performance standards, pursues aggressive goals, works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, and Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability, and Confidentiality : Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Follows all core processes, policies, and procedures.
Engaged and Collaborative : The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members to anticipate problems and ensure the institution's effectiveness.
Humbly Confident and Inquisitive : Committed to asking questions for clarification to build confidence in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.
Key Accountability Items:
Support and Collaborate with Branch Team
Accuracy of Transactions
Uphold GREAT service standards.
Personal Scorecard Results
Requirements:
A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.
The Ideal Candidate:
Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team.
Ability to direct other team members and coach others.
Knowledge of credit union products, services, policies, core processes, and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff.
Demonstrated member-focused strategy skills.
Demonstrated skill in gathering, reporting, and summarizing trends in data.
Ability to express oneself clearly and articulately both orally and in writing.
Ability to make decisions and take initiative in problem resolution.
Ability to exercise tact and responsibility when handling confidential information.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential duties of this job successfully. Reasonable accommodations will be made to enable employees with disabilities to perform their job's essential functions, absent undue hardship.
Essential physical requirements such as standing, stooping, or tying.
Must be able to remain stationary 50% of the time.
The person in this position must occasionally move about inside the office to access CDMs, vaults, etc.
Operates a computer and other productivity equipment, such as a calculator, copy machine, and computer printer.
Physical effort/lifting, such as up to 20 pounds.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities occasionally, as needed.
Auto-ApplyOakland County Teller I (Full Time-All Locations)
Teller job in Oakland, MI
Chief Financial Credit Union Teller I
Department:
Branch Operations
Grade:
4
Reports To:
Branch Manager, Assistant Branch Manager
Classification:
Non-Exempt
Supervises Direct:
None
Supervises Indirect:
None
Approved By:
Effective Date:
01/01/2021
Revised Date:
08/03/2021
Role:
As the entry level position in Branch Operations, an individual in this role is primarily responsible for responding to and processing member transactions and inquiries. This individual will maintain a strong knowledge of Credit Union products and procedures to provide outstanding member service.
Essential Functions & Responsibilities:
E
40%
Receives and accurately processes member financial transactions, including but not limited to: deposits, withdrawals, account histories, wires and loan payments; sells money orders, gift cards and cashier checks to members; transfers amounts from member accounts as directed.
E
20%
Respond to and handle member requests across multiple platforms including but not limited to: print debit cards and reset pins, check orders, stop payments, online banking requests and reloadable/gift cards. Also perform a variety of miscellaneous tasks including filing, copying, data input, and answering the telephone.
E
15%
Verify member information and security and maintain/update member and Credit Union records including but not limited to: check holds, secured and uncollected funds, CTRs, SARs.
E
10%
Balance cash drawer and accurately complete all end of day tasks accurately and efficiently.
E
10%
Provide friendly, professional, and confidential service to all members and associates, and maintain knowledge of all products and services the Credit Union offers.
N
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provide informed, professional and accurate service and support to all members and associates by responding to all requests promptly.
2.
Accurately post transactions and balance cash drawer daily in accordance with established Credit Union policies and procedures.
3.
Maintain a clear understanding of all current products and procedures within the Credit Union.
4.
Maintain a dependable record of attendance and timeliness.
5.
Maintain a professional work environment and businesslike appearance.
6.
Process member transactions with zero unresolved errors and accurately record daily balances within 15 minutes of closing time.
7.
Uphold Chief Financials' Core Values:
• Integrity in all Relationships: Strive to do what is right for the Credit Union, employees and membership with each interaction
• Social Responsibility is Everyone's Responsibility: All employees of the organization should seek ways to help the members of the communities we serve to live a better life each day
• Perseverance Leads to Answers: Never stop trying to find a solution
Knowledge and Skills:
Experience
The role can be learned in hours, days, or weeks.
Education
A high school education or GED.
Interpersonal Skills
Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills
General office equipment such as calculators, computers, photocopiers, and scanners. Includes the ability to operate encoding, coin counting, and cash counting machines. Basic knowledge of established teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to process work; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies weighing up to 20 pounds.
Work Environment
This job operates in a professional office environment within one of the credit union branches or its' Headquarters. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
View all jobs at this company
Teller Trainee (41815)
Teller job in Garden City, MI
When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities. We are currently looking for a bilingual Part Time Teller to join the Landmark team. Here are all the details: HOW YOU'LL CONNECT Serves as the essential link in delivering the Landmark National Bank commitment To be champions and catalysts for our communities. Delivers exceptional customer service that goes beyond prompt, accurate, and confidential bank transactions to also include a positive, friendly approach to building customer relationships. Works in an environment where individuals are trusted to work independently and as part of a productive, successful team. Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and procedures. Promotes bank products and services using a proven format. WHO YOU ARE Maintain a high degree of discretion and confidentiality Work independently within a team setting Detail-oriented and organized Advanced communication and customer service skills Intermediate level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook) WHAT YOU'LL DO Provide excellent customer service by demonstrating the Landmark National Bank commitment To be champions and catalysts for our communities, which begins with greeting all customers and guests with a smile and addressing customer needs with prompt and accurate information and resolutions for customer concerns. Develop and maintain relationships with all customers and your team of bank associates. Support customer and Landmark National Bank success by promptly, accurately, securely, and confidentially completing bank transactions including, but not limited to deposits and withdraws, issuing money orders, cashier checks and other financial instruments, loan payments, exchange of foreign currency, branch capture, check and debit card orders, second day checks on new customer accounts, order currency, complete address changes, initiate wires, place new account holds, and issue Instant Issue Debit Cards. Accountable for maintaining and balancing proper cash drawer levels and assist in vault balancing. Accountable for implementing all regulatory requirements and procedures. Implement all regulatory requirements and procedures related to transactions and be current on all assigned training courses. Utilize a 7 Step Conversation to promote bank products and services, including role play, completing Weekly Checklist and Needs Solved Sheets. Manage professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance. Engage in Landmark National Bank culture initiatives and team success activities, including Daily Huddles, leading when assigned, Weekly Rally Meetings, New Account Training (Retail), and Celebration events. Represent the bank well in the community. Performs other duties and projects as assigned.
PHYSICAL DEMANDS
* The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required.
* The employee must occasionally lift and/or move up to 30 pounds.
BENEFITS WE OFFER YOU
* 401k options with 401k Matching and Profit Sharing Retirement Plan
* Paid Time Off (PTO) program in addition to 11 paid holidays
* Discount on various bank services
* Employee Referrals
* Wellness Reimbursements
A credit and background check is a final part of the hiring process.
Landmark National Bank is an EEO/AA/ADA/Veteran employer.
Part Time Teller - Novi branch
Teller job in Novi, MI
Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you'll be the first point of contact for our members-processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You'll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we'd love to have you join our team!
The Opportunity: Our Novi branch is seeking a part time Teller to join their team.
This position starts at $16.50/hour.
This position averages 20-25 hours per week.
What You'll Do:
Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to all policy and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist our members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.
What You'll Need:
High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Strong computer skills.
Attention to detail.
Ability to function as a team player in a fast paced, goal-oriented environment.
Excellent communication skills to discuss and refer our products and services to members.
Ability to move or lift up to 50 lbs., usually coin.
Saturday hours required on a rotational schedule.
Flexible work schedule.
Customer Service
Teller job in Trenton, MI
Customer Service Position Available. Part Time/On Call. Must be able to work weekends and Evenings.
Auto-ApplyTeller
Teller job in Lathrup Village, MI
Location : Address 27000 Evergreen Location : City Lathrup Village Location : Postal Code 48076 Responsibilities
We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.
Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler's checks). Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at a drive-thru window.
Responsibilities:
Provides the following services for members, in person, by telephone or by mail.
Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
Redeems US Savings Bonds and balance ATM.
Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis. Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
Exceeds all member service standards of the credit union.
Being an advocate of Michigan First culture.
Qualifications
High school diploma or general education degree (GED).
6-12 months of related experience and/or training; or equivalent combination of education and experience.
Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
Ability to operate standard office technology, equipment and tools.
Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
Ability to stand during all periods of time spent at the teller window.
Has sound interpersonal skills and is cooperative and positive.
May occasionally be required to lift and/or move up to 50 pounds.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Auto-ApplyFloat Teller
Teller job in Holly, MI
About ChoiceOne Bank At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future.
Join Our Team at ChoiceOne Bank - Holly, MI
ChoiceOne Bank is hiring Tellers in Holly, Michigan! This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash-handling and financial skills. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we offer the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the Holly community. If you're looking for a bank teller job in Holly, MI, we'd love to meet you!
This is a float position, floating to branch locations in Fenton, Linden, Holly, Grand Blanc and Brighton based on the needs of the branches.
Teller
Non-Exempt - Grade Level 1
Equal Employment Opportunity
Corporate Values & Mission
"Provide superior service, quality advice and show our utmost respect to everyone we meet."
General Summary
The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.
Reports To: Assistant Branch Manager and Branch Manager
Essential Duties and Responsibilities
* Perform and follow the Bank's policies, procedures, and customer service standards
* Operate teller window in accordance with bank policy, balancing daily
* Meet and exceed teller sale/referral goals
* Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality
* Acquire and maintain up-to-date knowledge of banking products, financial services, and technology
* Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers.
* Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.
* Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Be familiar with and comply with all federal and state banking regulations as applicable.
Competencies
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Technical Skills - Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
Adaptability - Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
Attendance / Punctuality - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time.
Flexibility / Dependability - is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
* High School or GED
* Minimum of 6 months cash handling experience preferred
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Salary Description
$15.75 Per Hour
Teller - Float
Teller job in Waterford, MI
Job Title: Teller
Department: Retail Operations
Reports To: Branch Manager
FLSA Status: Non-Exempt
Under supervision of the Branch Manager, and in compliance with established policies and procedures, performs a variety of teller related functions, such as processing share account, checking account, and loan transactions, cashing checks, and selling money orders and travelers checks.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Represents the Credit Union to the members in a courteous and professional manner.
Provides prompt, efficient, and accurate service in the processing of transactions.
Performs all teller functions, such as processing deposits, withdrawals, payments, transfers, selling money orders and travelers checks, maintaining cash drawer, and accurate knowledge of VISA payments, and VISA cash advances.
Assists with clerical duties such as filing, typing, and record keeping.
Actively cross-sells Credit Union services and assists in meeting branch goals
May perform member service and lending functions, if qualified.
Other duties as assigned
This position will support all CorePlus branch locations.
QUALIFICATIONS
High school diploma or general education degree (GED)
2 or more years teller or related experience.
Cash handling experience required.
Intermediate computer or other knowledge including the ability to operate Credit Union's in-house teller terminal and other standard office equipment.
Ability to effectively communicate both orally and in writing.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Note: Regularly - more than 2/3 of the time, frequently - 1/3 to 2/3 of the time, occasionally - less than 1/3 of the time
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities
Salary Description $18.50 starting salary
Customer Service
Teller job in Saline, MI
Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Provide daily care to the animals
Qualifications
Friendly attitude when dealing with guests and co-workers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Dog, cat, & exotic pet experience preferred, but not required
We are looking forward to receiving your application! Thank you.
Float Teller
Teller job in Holly, MI
About ChoiceOne Bank
At ChoiceOne Bank, we offer more than banking jobs - we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state's premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you're starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future.
Join Our Team at ChoiceOne Bank - Holly, MI
ChoiceOne Bank is hiring Tellers in Holly, Michigan! This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash-handling and financial skills. As a community-focused bank with over 125 years of history and 56 locations across Michigan, we offer the stability of an established company with the support of a local team. At ChoiceOne Bank, you'll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the Holly community. If you're looking for a bank teller job in Holly, MI, we'd love to meet you!
This is a float position, floating to branch locations in Fenton, Linden, Holly, Grand Blanc and Brighton based on the needs of the branches.
Teller
Non-Exempt - Grade Level 1
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of ChoiceOne Bank. As a Teller, you will provide world-class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow ChoiceOne Bank and introduce customers to a banker.
Reports To: Assistant Branch Manager and Branch Manager
Essential Duties and Responsibilities
Perform and follow the Bank's policies, procedures, and customer service standards
Operate teller window in accordance with bank policy, balancing daily
Meet and exceed teller sale/referral goals
Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality
Acquire and maintain up-to-date knowledge of banking products, financial services, and technology
Develop relationships with clients and ensure customers' awareness of services offered. Recognize clients' needs and make referrals to bankers.
Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Competencies
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Technical Skills - Assess your strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; share expertise with others
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
Adaptability - Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
Attendance / Punctuality - Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time.
Flexibility / Dependability - is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on times or notifies appropriate person with an alternate plan.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School or GED
Minimum of 6 months cash handling experience preferred
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Salary Description $15.75 Per Hour
Universal Banker
Teller job in Walbridge, OH
***$1,500 SIGNING BONUS AVAILABLE FOR A LIMITED TIME!! APPLY TODAY!!***
State Bank, a growing community bank, has an exciting employment opportunity in our Walbridge office! We are looking for a Full Time Universal Banker to join our dynamic team of sales and service professionals.
We offer an extensive benefits package including competitive compensation, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, short and long term disability, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today and see why State Bank is a great place to work!
Equal Opportunity Employer
Auto-ApplyPart Time Associate Banker Livonia, MI (30 hours)
Teller job in Livonia, MI
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Teller- Livonia
Teller job in Livonia, MI
Our Purpose
At Vibe, we are driven by our mission to
elevate community and create opportunity
. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values -
be
i
nclusive, educate, embrace change, and seek opportunities
- we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
Serve members by completing account transactions accurately while enhancing our members'
financial lives by offering appropriate products and services.
Essential Duties
Process all teller activities including check cashing, account withdrawals, deposits, account transfers, loan payments, account validation and account inquiries.
Process mail and night drop transactions.
Review and analyze incoming checks for potential fraud, proper endorsements and determining proper check holds.
Assist members with general inquiries including check reorders, investigating check clearings, and account reconciliation.
Promote, educate and cross-sell credit union products and services.
Responsible for the security and accuracy of cash drawers, corporate checks, gift cards, and U.S. postage stamps, etc.
Participate in the sales and service program to meet individual, branch and corporate expectations and goals.
Must be flexible and willing to maintain a work schedule determined by the demographic needs of the branch location.
Must be willing to assist at other branch locations as needed.
Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD).
Must possess effective knowledge of Vibe Credit Union's products and services.
Assumes responsibility for establishing and maintaining effective, professional business relations with members and co-workers.
Maintains privacy of member account information.
Completes all required reports and daily assigned responsibilities.
Attends meetings as required.
Ensures that work area and branch is clean, secure and well maintained.
Assumes responsibility and performs other special assignments as needed.
Education/Experience
High School graduate or equivalent
Skills/Abilities
Strong customer service and sales skills.
Ability to multi-task and work well under pressure.
Good communication skills, professional appearance and a positive attitude.
Possess good analytical skills.
Ability to efficiently operate a windows-based PC and business equipment.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.