Job Description
At ServisFirst, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Teller/Client Services Representative is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.
The incumbent will:
Interview clients to obtain information and establish proper identification of new clients while determining needs
Assist clients in their selection of various accounts, products and financial services available from the Bank
Ensure cross-selling opportunities are presented by applying professional sales techniques
Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
Print temporary checks for use until ordered checks arrive, ensuring all client information is correct
Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank's image and develop additional business
Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues
Issue official checks
Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)
Receive and process stop payment and hold orders
Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client
Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders
Answer telephones and direct calls to proper Bank personnel
Process debit card applications, card ordering and file maintenance
Cross-train less experienced branch personnel
Prepare routine letters, reports and forms
Assist with Teller duties as needed
Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
MINIMUM QUALIFICATIONS
High school diploma or equivalent
Six (6) months of customer service related Teller experience
Knowledge of basic accounting
Knowledge of and training on federal and state consumer compliance laws
Ability to analyze and interpret various financial data
Good organizational skills
Good written and verbal communication
Experience using Microsoft Outlook, Word and Excel
Good data entry/keyboarding and math skills
Excellent customer service skills
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
Sustained standing and sitting
Frequently typing using a keyboard and/or calculator
Occasional lifting of basic office files or equipment up to 20 lbs
Normal office environment with comfortable internal temperatures and low level noise
EOE/AA
$30k-36k yearly est. 15d ago
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Customer Service I
Family Dollar 4.4
Teller job in Charleston, SC
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
1720 Sam Rittenberg Blvd.,Charleston,South Carolina 29407
25573
Family Dollar
At First Reliance Bank, our tellers do more than handle money; they establish and nurture relationships with our valued customers. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a
Sr. Teller
to join our
Mount Pleasant
, SC Office
! The ideal candidate will have familiarity with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community.
Teller Duties and Responsibilities:
Daily transaction management of all tellers at counter and drive through window.
Responsible for scheduling to ensure service standards are met.
Ensures flexible and proactive planning is done to accommodate use of part time for vacancies, training, vacations and sick leaves.
Expert level understanding of all FRB products and services.
Takes ownership for customer problems/situations and ensures that they are resolved, and that customer is satisfied.
Understands issues/situations by separating emotion from fact and elevating the issue to their supervisor if needed.
Actively participates in branch events.
Proactively spots opportunities to cross sell services and or make referrals to meet customer needs.
Provides training as needed of Teller team.
Identifies performance gaps and provides feedback to the Branch Manager for coaching routines with teller.
Accurately prepares branch balancing report.
Ensures all associates are fully aware of and understands procedures during and after a robbery.
Manages vault and maintains proper cash levels.
Demonstrates proper handling of all teller transactions.
Understands and applies policies and procedures for safe deposit box, night depository, and vault transactions.
Demonstrates proper application of compliance regulations.
Responsible for ensuring all tellers are familiar with proper branch opening and closing procedures.
Understands and demonstrates proper use of transactions for closing accounts, Reg CC holds, stop payments, and bonds.
Adheres to all internal and regulatory guidelines.
Uses proper online tools for making and tracking referrals.
Ensures accurate completion of night deposit and courier bags.
Teller Requirements and Qualifications:
High School Diploma or Equivalent.
2 or more years' experience as a Teller.
Strong customer service skills
Ability and desire to interact and contribute to a team environment.
Solid computer knowledge
Strong attention to detail.
Problem solving and error resolutions skills.
$30k-34k yearly est. 19d ago
Head Teller (SC-Beaufort-BoundarySt)
Ameris Bancorp 4.8
Teller job in Beaufort, SC
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Head Teller is responsible for coordinating customer service functions within the branch, including monitoring customer flow, operating the teller drawer, researching and resolving complex customer service matters, and ensuring operational excellence and compliance within the branch. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
* Supervise the operations of teller functions which includes establishing staffing schedules, performing audits, providing input to employee performance evaluations, and monitoring compliance.
* Provide prompt, professional customer service to customers and prospective customers.
* Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
* Work to understand the root causes of complex customer service issues and identifies and implements resolutions.
* Maintain a working knowledge of banking products and promotions.
* Accountable for achievement of defined sales and service goals.
* Perform regular audits of teller activities maintaining signed records.
* Responsible for vault transactions and balancing vault and ATM.
* Responsible for performing accurate transactions, balancing each day, and verifying cash totals.
* Scan daily proof work to the remote capture machine.
* Identify customer needs, cross-sell and up-sell opportunities, and makes referrals within the branch.
* Ensure adequacy of currency and coin supply.
* Provide backup support to other branches as needed.
* May provide assistance and training to other colleagues and serve as a mentor.
* May perform all sales and service functions of the branch as needed.
* Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
* Always act in the best interest of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies:
* Ability to perform accurate transactions.
* Successful completion of Teller training program and passing score on training post-test.
* Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives.
* Highly motivated team-player with ability to develop and maintain collaborative relationships.
* Strong written and verbal communication skills.
* Intermediate PC proficiency.
* Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
* 3 or more years of customer service experience required.
* 2 or more years of teller experience or equivalent cash handling experience required.
* 1 year of retail banking experience required.
* Supervisory experience preferred.
Academic:
* High school diploma or GED required.
* Bachelor's degree in finance or related field preferred or equivalent education and related training or experience required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
* Medical, Dental and Vision Insurance
* Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
* Life Insurance provided at no additional cost to employees
* Accidental Death & Dismemberment Coverage
* Long-Term Disability Coverage
* Paid Sick and Vacation Leave
* 11 Holidays
* Volunteer/Service Day
* Employee Stock Purchase Plan
* 401(k) Retirement Plan
* Ameris Bank matches 50% of your first 8% of contributions to the plan
* Flexible Spending Accounts
* Health Savings Account
* Health Reimbursement Arrangement
* Supplemental Life & Other Insurance Plans
* Identity Theft Protection
* Pet Insurance
* Legal Insurance
* Employee Assistance Program
* Employee Advocacy Program
* Tickets at Work (Entertainment discounts for Ameris Bank Employees)
* AT&T Employee Discount
* Wellness Discounts for Medical Premiums and Other Rewards
* Employee Referral Incentive
* Education Assistance
* Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
* Free Interest Checking
* Free Safe Deposit Box
* Free Money Orders, Travelers' Checks and Cashier Checks
* Discount on Mortgage Origination Fee
* Free Online Banking and Free Unlimited Online Bill Payment
* Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
$29k-33k yearly est. 53d ago
Head Teller (SC-Beaufort-BoundarySt)
Ameris 4.1
Teller job in Beaufort, SC
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Head Teller is responsible for coordinating customer service functions within the branch, including monitoring customer flow, operating the teller drawer, researching and resolving complex customer service matters, and ensuring operational excellence and compliance within the branch. Performs other projects and duties as assigned.
Essential Functions, Duties, and Responsibilities:
· Supervise the operations of teller functions which includes establishing staffing schedules, performing audits, providing input to employee performance evaluations, and monitoring compliance.
· Provide prompt, professional customer service to customers and prospective customers.
· Operate the teller drawer and perform advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactions.
· Work to understand the root causes of complex customer service issues and identifies and implements resolutions.
· Maintain a working knowledge of banking products and promotions.
· Accountable for achievement of defined sales and service goals.
· Perform regular audits of teller activities maintaining signed records.
· Responsible for vault transactions and balancing vault and ATM.
· Responsible for performing accurate transactions, balancing each day, and verifying cash totals.
· Scan daily proof work to the remote capture machine.
· Identify customer needs, cross-sell and up-sell opportunities, and makes referrals within the branch.
· Ensure adequacy of currency and coin supply.
· Provide backup support to other branches as needed.
· May provide assistance and training to other colleagues and serve as a mentor.
· May perform all sales and service functions of the branch as needed.
· Practices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and Honesty.
· Always act in the best interest of the customer when offering additional products and services.
Required Knowledge, Skills and Competencies:
· Ability to perform accurate transactions.
· Successful completion of Teller training program and passing score on training post-test.
· Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives.
· Highly motivated team-player with ability to develop and maintain collaborative relationships.
· Strong written and verbal communication skills.
· Intermediate PC proficiency.
· Intermediate proficiency in Google Docs and Microsoft Office products.
Industry and Work Experience:
· 3 or more years of customer service experience required.
· 2 or more years of teller experience or equivalent cash handling experience required.
· 1 year of retail banking experience required.
· Supervisory experience preferred.
Academic:
· High school diploma or GED required.
· Bachelor's degree in finance or related field preferred or equivalent education and related training or experience required.
Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Medical, Dental and Vision Insurance
Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers' Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
$27k-33k yearly est. 51d ago
Universal Banker
United Bank, Inc. 4.2
Teller job in Charleston, SC
The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
* Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
* With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
* Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients.
* Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
* Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
* Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
* Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
* Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
* Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
* Comply with all department and company policies, procedures and overall security
* Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
* Work closely with other departments as necessary to troubleshoot and resolve customer situations.
* Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
* Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
* May be responsible for branch opening/closing procedures
* Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
* High school diploma or equivalent required, Bachelor's degree a plus
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
* Prior experience in handling and being accountable for money is required
* Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required
* Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
* Excellent verbal and written communications skills in Spanish or additional language a plus.
* Ability to perform basic math calculations is required
* Demonstrates ability to interact confidently with clients is essential
* Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered.
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Products (Word, Excel) required
* Understanding and working knowledge of appropriate core banking system is beneficial
* Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
* Demonstrated professionalism is required
* Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
* Relationship and account management
* Business Development
* Accountability
* Organization and Time Management
* Collaboration
Essential Functions:
* Sitting and standing for extended periods of time.
* Ability to reach over teller counter or desk area to receive customer transaction documents
* Ability to lift and carry up to 20 lbs
* Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
* Ability to converse and exchange information with all levels of staff within organization.
* Ability to observe, perceive, identify, and translate data
* Ability to travel via automobile or public transportation
Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: CharlestonSouth Carolina
Nearest Secondary Market: South Carolina
Job Segment: Bank, Banking, Banker, Financial Sales, Developer, Finance, Sales, Technology
$32k-37k yearly est. 60d+ ago
Universal Banker I - Charleston Folly Rd., SC
South State Bank
Teller job in Charleston, SC
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers' financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
* Teller Duties:
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
May assist in guiding and training new tellers.
May allow customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks.
Balances transactions daily.
May service/balance ATM.
May utilize the branch capture system.
Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* FSR Duties:
* Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
* Explains policies and procedures as necessary, keeping in mind most customers' unfamiliarity with them.
* Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
* Is knowledgeable of financial services offered by the bank.
* Shows sincere appreciation for each customer's time and business. Gives business card if not already given.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
UNIVERSAL BANKER FUNCTIONS
* One year of teller or cash handling experience and six months customer relationship building or sales experience
* Demonstrated expertise in the Teller II and basic FSR job functions
* Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash handling, sales, customer service. Previous banking experience preferred.
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* Banker Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
Work Location: 1185 Folly Road Charleston, South Carolina 29412
Equal Opportunity Employer, including disabled/veterans.
$32k-43k yearly est. 10d ago
Universal Banker
First Capital Bank 3.3
Teller job in Charleston, SC
Full-time Description
First Capital Bank is committed to supporting the communities we operate in and representing community banking at its best. We are growing rapidly, and offer a fun but ambitious atmosphere, with extensive opportunities for advancement. As an equal opportunity employer, we consider all applicants without attention to ethnicity, national origin, religion, sex, gender identity, sexual orientation, veteran, or disability status.
REQUIRED QUALIFICATIONS & EXPERIENCE
High School diploma or GED
At least 1 year of experience as a Bank Teller CSR, or similar role; preferably within the past 5 years
Full time availability
KEY METRICS FOR SUCCESS
A demonstrated aptitude for critical thinking, effective time management, and rapid adaptability
a high degree of integrity and conscientious handling of confidential customer information
Ability to independently and reliably follow policies, procedures, and regulations
Ability to identify potential fraud and take appropriate action to prevent loss
A proven aptitude for effective and respectful communication with customers, colleagues, and superiors
Willingness to "wear multiple hats" and genuinely participate in a supportive and collaborative team spirit
MAJOR RESPONSIBILITIES
Accurately and efficiently process customer transactions while providing excellent customer service
Preserve the bank's community spirit by actively engaging with all customers
Introduce and sell bank products
Proactively inform customers of additional products and self-service options (as appropriate), to enhance the customer experience and meet their financial needs
Maintain a cash drawer, including cash handling and balancing
Assist with other administrative/operational tasks, as requested by the Branch Manager
Willingness to genuinely participate in a collaborative and supportive work environment
Salary Description Compensation commensurate with experience
$33k-41k yearly est. 60d+ ago
Full Time Customer Service Clerk
Harris Teeter, LLC 4.5
Teller job in Charleston, SC
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.
Perform duties of floor monitor when one is not assigned to be on-duty. May be assigned to be the on-duty floor monitor. Perform the duties of cashier and bagger when appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.
PERSONAL SKILLS. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of American currency.
REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills.
PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid
conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
Additional Information
* Posting Date: Dec 29, 2025
Compensation
$21k-27k yearly est. 28d ago
Teller Retail Banker
Woodforest National Bank 3.6
Teller job in Charleston, SC
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
· 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:
· High School Diploma or equivalent required.
Work Status:
· Full-time.
Supervisory Responsibility:
· No.
Travel:
· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.
Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match
Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month.
Opportunities for Long-Term Growth
Take advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Medical Coverage from the first day of the month following your date of hire at an affordable cost!
Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.
$30k-38k yearly est. Auto-Apply 38d ago
Universal Banker Part Time 20 hrs Sam Rittenberg
Truist Bank 4.5
Teller job in Charleston, SC
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$34k-42k yearly est. Auto-Apply 41d ago
Part Time (20 Hour) - Associate Banker ME - (New Build) Knightsville - Knightsville, NC
Jpmorganchase 4.8
Teller job in Charleston, SC
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
$23k-53k yearly est. Auto-Apply 35d ago
Teller/CSR
Servisfirst Bank 4.0
Teller job in Charleston, SC
At ServisFirst, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Teller/Client Services Representative is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.
The incumbent will:
Interview clients to obtain information and establish proper identification of new clients while determining needs
Assist clients in their selection of various accounts, products and financial services available from the Bank
Ensure cross-selling opportunities are presented by applying professional sales techniques
Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
Print temporary checks for use until ordered checks arrive, ensuring all client information is correct
Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank's image and develop additional business
Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues
Issue official checks
Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)
Receive and process stop payment and hold orders
Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client
Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders
Answer telephones and direct calls to proper Bank personnel
Process debit card applications, card ordering and file maintenance
Cross-train less experienced branch personnel
Prepare routine letters, reports and forms
Assist with Teller duties as needed
Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
MINIMUM QUALIFICATIONS
High school diploma or equivalent
Six (6) months of customer service related Teller experience
Knowledge of basic accounting
Knowledge of and training on federal and state consumer compliance laws
Ability to analyze and interpret various financial data
Good organizational skills
Good written and verbal communication
Experience using Microsoft Outlook, Word and Excel
Good data entry/keyboarding and math skills
Excellent customer service skills
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
Sustained standing and sitting
Frequently typing using a keyboard and/or calculator
Occasional lifting of basic office files or equipment up to 20 lbs
Normal office environment with comfortable internal temperatures and low level noise
EOE/AA
$30k-36k yearly est. Auto-Apply 60d+ ago
Sr. Teller - Charleston
First Reliance Bank 3.9
Teller job in Mount Pleasant, SC
Job Description
At First Reliance Bank, our tellers do more than handle money; they establish and nurture relationships with our valued customers. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a
Sr. Teller
to join our
Mount Pleasant
, SC Office
! The ideal candidate will have familiarity with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community.
Teller Duties and Responsibilities:
Daily transaction management of all tellers at counter and drive through window.
Responsible for scheduling to ensure service standards are met.
Ensures flexible and proactive planning is done to accommodate use of part time for vacancies, training, vacations and sick leaves.
Expert level understanding of all FRB products and services.
Takes ownership for customer problems/situations and ensures that they are resolved, and that customer is satisfied.
Understands issues/situations by separating emotion from fact and elevating the issue to their supervisor if needed.
Actively participates in branch events.
Proactively spots opportunities to cross sell services and or make referrals to meet customer needs.
Provides training as needed of Teller team.
Identifies performance gaps and provides feedback to the Branch Manager for coaching routines with teller.
Accurately prepares branch balancing report.
Ensures all associates are fully aware of and understands procedures during and after a robbery.
Manages vault and maintains proper cash levels.
Demonstrates proper handling of all teller transactions.
Understands and applies policies and procedures for safe deposit box, night depository, and vault transactions.
Demonstrates proper application of compliance regulations.
Responsible for ensuring all tellers are familiar with proper branch opening and closing procedures.
Understands and demonstrates proper use of transactions for closing accounts, Reg CC holds, stop payments, and bonds.
Adheres to all internal and regulatory guidelines.
Uses proper online tools for making and tracking referrals.
Ensures accurate completion of night deposit and courier bags.
Teller Requirements and Qualifications:
High School Diploma or Equivalent.
2 or more years' experience as a Teller.
Strong customer service skills
Ability and desire to interact and contribute to a team environment.
Solid computer knowledge
Strong attention to detail.
Problem solving and error resolutions skills.
$30k-34k yearly est. 19d ago
Sr. Teller- St. George, SC
South State Bank
Teller job in Saint George, SC
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
A Senior Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
* Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
* Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
* Presents a neat and professional personal appearance, in accordance with bank policy.
* Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
* Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options.
* Performs the following teller duties:
* Processes transactions for savings, checking, and loan accounts.
* Maintains a neat and orderly work area.
* May assist in guiding and training new tellers.
* May allow customers access to safe deposit boxes.
* Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
* Sells certified checks within assigned limits.
* Balances transactions daily.
* May service/balance ATM.
* May utilize the branch capture system.
* Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
* Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices.
* Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
SENIOR TELLER FUNCTIONS
* Minimum of 3 years' experience or demonstrated expertise and quality performance in all levels of the Teller job function as well as demonstrated leadership skills
* Additional Responsibilities will include Branch Operational Responsibilities including vault and cash management duties as well as potentially coaching and mentoring other tellers
* Other duties as assigned
Qualifications, Education, and Certification Requirements
* Education: High School diploma or equivalent
* Experience: Cash Handling, Sales, Customer Service; Previous banking experience preferred
* Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
TRAINING REQUIREMENTS/CLASSES
* The SouthState Way New Team Member Orientation
* Teller Foundations
* All assigned Regulatory Compliance Training
* Acknowledgement of all policies through DocuSign as assigned
* Additional training may be required dependent upon experience
PHYSICAL DEMANDS
* Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
TRAVEL
Travel may be required to come to meetings or training as needed.
Equal Opportunity Employer, including disabled/veterans.
$32k-62k yearly est. 45d ago
Teller Retail Banker
Woodforest National Bank 3.6
Teller job in North Charleston, SC
Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.
Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match
Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month.
Opportunities for Long-Term Growth
Take advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Medical Coverage from the first day of the month following your date of hire at an affordable cost!
Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
· 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:
· High School Diploma or equivalent required.
Work Status:
· Full-time.
Supervisory Responsibility:
· No.
Travel:
· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
$30k-38k yearly est. Auto-Apply 60d+ ago
Part Time (20 Hour) - Associate Banker (New Build)- Carnes Crossroads - Summerville, SC
Jpmorgan Chase & Co 4.8
Teller job in Summerville, SC
JobID: 210698462 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
$23k-53k yearly est. Auto-Apply 19d ago
Teller/CSR
Servisfirst Bancshares 4.0
Teller job in Charleston, SC
At ServisFirst, Our Name is Our Mission. DUTIES AND RESPONSIBILITIES The Teller/Client Services Representative is responsible for proactively looking for opportunities to deepen and enhance existing relationships and establishing new client relationships; assisting with all service related issues; processing all new account transactions; assisting clients in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing all account types; promoting business for the Bank by providing exceptional quality customer service; and performing branch clerical duties as needed.
The incumbent will:
* Interview clients to obtain information and establish proper identification of new clients while determining needs
* Assist clients in their selection of various accounts, products and financial services available from the Bank
* Ensure cross-selling opportunities are presented by applying professional sales techniques
* Make decisions in regard to the opening of new accounts; assigning account numbers; completing forms requiring client signature(s); checking credit history; accepting initial deposits; preparing all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing
* Print temporary checks for use until ordered checks arrive, ensuring all client information is correct
* Represent the Bank in various community, civic and community reinvestment functions to further enhance the Bank's image and develop additional business
* Provide exceptional customer service by answering client questions; investigating and correcting errors; and resolving problems or other issues
* Issue official checks
* Perform safe deposit duties by opening accounts, controlling access, assisting clients and processing affiliated reports (in certain locations)
* Receive and process stop payment and hold orders
* Present funds received from client to teller for initial deposits; determine funds availability and obtain receipt for client
* Process credit reports, wire transfers, credit card orders, address changes, check and deposit slip orders and endorsement stamp orders
* Answer telephones and direct calls to proper Bank personnel
* Process debit card applications, card ordering and file maintenance
* Cross-train less experienced branch personnel
* Prepare routine letters, reports and forms
* Assist with Teller duties as needed
* Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
* Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.
Note: Additional duties and responsibilities may be assigned
MINIMUM QUALIFICATIONS
* High school diploma or equivalent
* Six (6) months of customer service related Teller experience
* Knowledge of basic accounting
* Knowledge of and training on federal and state consumer compliance laws
* Ability to analyze and interpret various financial data
* Good organizational skills
* Good written and verbal communication
* Experience using Microsoft Outlook, Word and Excel
* Good data entry/keyboarding and math skills
* Excellent customer service skills
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of:
* Sustained standing and sitting
* Frequently typing using a keyboard and/or calculator
* Occasional lifting of basic office files or equipment up to 20 lbs
* Normal office environment with comfortable internal temperatures and low level noise
EOE/AA
$30k-36k yearly est. 36d ago
Sr. Teller - Charleston
First Reliance Bank 3.9
Teller job in Mount Pleasant, SC
At First Reliance Bank, our tellers do more than handle money; they establish and nurture relationships with our valued customers. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a Sr. Teller to join our Mount Pleasant, SC Office! The ideal candidate will have familiarity with banking processes, money management, and customer service. Your contribution will reinforce our reputation as a trusted bank in the community.
Teller Duties and Responsibilities:
* Daily transaction management of all tellers at counter and drive through window.
* Responsible for scheduling to ensure service standards are met.
* Ensures flexible and proactive planning is done to accommodate use of part time for vacancies, training, vacations and sick leaves.
* Expert level understanding of all FRB products and services.
* Takes ownership for customer problems/situations and ensures that they are resolved, and that customer is satisfied.
* Understands issues/situations by separating emotion from fact and elevating the issue to their supervisor if needed.
* Actively participates in branch events.
* Proactively spots opportunities to cross sell services and or make referrals to meet customer needs.
* Provides training as needed of Teller team.
* Identifies performance gaps and provides feedback to the Branch Manager for coaching routines with teller.
* Accurately prepares branch balancing report.
* Ensures all associates are fully aware of and understands procedures during and after a robbery.
* Manages vault and maintains proper cash levels.
* Demonstrates proper handling of all teller transactions.
* Understands and applies policies and procedures for safe deposit box, night depository, and vault transactions.
* Demonstrates proper application of compliance regulations.
* Responsible for ensuring all tellers are familiar with proper branch opening and closing procedures.
* Understands and demonstrates proper use of transactions for closing accounts, Reg CC holds, stop payments, and bonds.
* Adheres to all internal and regulatory guidelines.
* Uses proper online tools for making and tracking referrals.
* Ensures accurate completion of night deposit and courier bags.
Teller Requirements and Qualifications:
* High School Diploma or Equivalent.
* 2 or more years' experience as a Teller.
* Strong customer service skills
* Ability and desire to interact and contribute to a team environment.
* Solid computer knowledge
* Strong attention to detail.
* Problem solving and error resolutions skills.
The average teller in Charleston, SC earns between $24,000 and $38,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Charleston, SC
$30,000
What are the biggest employers of Tellers in Charleston, SC?
The biggest employers of Tellers in Charleston, SC are: