teller I - Ludlow
Teller job in Ludlow, MA
Ludlow, Massachusetts, United States of America **Hours:** 40 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
**Depth & Scope:**
+ Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
+ Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
+ Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
+ Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
+ Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
+ Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
+ Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
+ Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Verifies customers' identities by following customer authentication policies & procedures
+ Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
+ Adheres to safe deposit box procedures/operations and guidelines
+ Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
+ Accountable for ensuring confidential customer information is securely stored throughout the day
+ Understands the importance of and follows dual control
+ Follows all security and audit measures to minimize potential loss
+ Utilizes bank tools and processes to detect, address and prevent fraud
+ Expected to complete all required in-classroom training and on-line training by established due dates
**Education & Experience:**
+ High school diploma or GED
+ 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
+ Ability to work during operating hours to include weekends, evenings, holidays as scheduled
+ Demonstrated Customer Service skills preferred
+ Strong organizational skills
+ Detail-oriented
+ Ability to function in a fast-paced and changing environment
+ Excellent communication skills with ability to be concise, clear and consistent
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Teller - Part Time 28
Teller job in Watertown, CT
Job Type:
Hourly, Part Time 28 Hours
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
Provide superior customer service while processing customer transactions and performing daily retail banking functions accurately and efficiently. Possess a working knowledge of bank products and services. Actively cross-sell products and services and make appropriate referrals. Comply with applicable banking regulations as well as Bank policies and procedures.
As a Teller you are responsible for:
Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers' financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary Bank and customer information and assets safe and secure. Perform additionally assigned duties.
Responsibilities:
Ensure company service standards are continually achieved in areas of responsibility.
Process customer financial transactions accurately, efficiently, and courteously.
Establish an open dialogue with customers to cross-sell Bank products and services and make referrals to appropriate parties to meet their banking needs while maintaining the Bank's privacy standards.
Contribute to achieving established branch goals by recognizing and acting upon sales and referral opportunities.
Recognize and adequately report all fraudulent, counterfeit, or suspicious activity by customers or employees to the Security Department.
Maintain a safe and secure working environment by adhering to established security procedures.
Maintain authorized cash supply.
Accurately balance teller window and/or ATM machine daily.
Work within the framework of the Bank's security policy and program and the Bank's loss prevention guidelines.
Accurately complete forms, applications, and reports in accordance with procedures.
Education and Qualifications:
High school diploma preferred.
One year of customer service and/or cash handling experience or a comparable combination of education and experience.
Benefits:
401k and Employer Match
Disability
Educational Assistance
Wellness Programs
Employee Assistance Program
15 Paid Time Off Days
Job Shadowing
Volunteer Opportunities
Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
Customer Service
Teller job in South Hadley, MA
Hamilton Connections is seeking a customer service rep. at a manufacturing company in South Hadley, MA. The schedule is 8hr shifts/32 hours a week, Wednesdays & weekends off. Mon, Tues, Thurs, Fri----1st shift - 8:00am - 4:30pm The pay is $20/hour Job responsibilities:
- Accounts receivable - Accounts payable - Answer phone calls - Make calls to clients - Data entry-enter customer orders into system - Email
Job Requirements:
- prior customer service exp. - prior accounts receivable and accounts payable exp. - have ability to read and listen to instructions in English - basic office skills - have reliable transportation
Part-Time Teller
Teller job in Northampton, MA
Are you looking for an employer that provides a generous PTO package and benefits upon hire, and focuses on advancement opportunities? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!
At Florence Bank, we offer:
Competitive salary
Generous paid time off
Paid holidays
Dynamic work culture
Fun work environment
Weekly pay schedule
401K plan with dollar-for-dollar match
Profit sharing bonus after two full calendar years of employment
We are currently seeking candidates to join our exceptional team for the following position:
Job Title: Part-Time Teller
Schedule: Two 7.5-hour days during the week flexible, every Saturday 8:45-12:30. 18.75 total hours
Location: Main Office
Salary Range: $17.45 to $22.10
*Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay.
Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality.
Essential Functions:
Consistently provides superior professional service to internal and external customers, following the standards of the
Customer Impressions
program.
Consistently meet expectations of teamwork, punctuality and regular, reliable attendance.
Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer.
Cashes checks for customers and makes withdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into the computer appropriately.
Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual.
Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary.
Processes foreign currency purchases and sales.
Makes a concentrated effort to resolve customer problems at every opportunity.
Works with co-workers to ensure efficient operation of the teller line.
Participates in the balancing of ATMs.
Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy.
Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions.
Provides support to all branches as required by staffing needs.
Other Responsibilities: Assumes additional responsibilities, as requested.
Education, Experience, and Skills Required:
The following skills, experience, or background are necessary (with or without accommodation) for this position.
High school diploma or GED required; additional college courses or CFT classes preferred.
Experience in a customer service-related position.
Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience.
Strong communication and interpersonal skills.
Strong aptitude in math and figure work.
Prior PC experience.
Previous cash handling experience preferred.
Physical Demands/Conditions Requirements:
General office environment.
Stands for an extended period of time (up to 7.5 hours per day).
Counts cash/coin for an extended period of time (up to 6 hours per day).
Counts checks or work slips for an extended period of time (up to 2 hours per day).
Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day).
Carries bags of coin (up to 25 pounds).
Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers.
Equipment Used:
General office equipment.
All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer.
Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Auto-ApplyTeller
Teller job in Wilbraham, MA
Polish National Credit Union stands strong as a full-service, member-owned credit union, offering a complete line of personal and business banking products and services. Since our inception in 1921, Polish National has grown to meet the needs of our communities. We proudly support the community through non-profit and educational initiatives. An important aspect of all positions at the credit union is to fulfill our mission “To Grow Lasting Relationships to Improve People's Lives.”
We are currently seeking a self-motivated, energetic individual to join our team as a full-time teller. The ideal candidate will have strong math skills, cash handling experience and be eager to make an impact with a strong work ethic. Proficiency in MS Excel, Word, and Outlook is required.
We are committed to providing fair and equitable compensation opportunities for all team members. We take pride in offering growth and professional development opportunities that support our employees' continued success. Our compensation practices allow team members to progress through the salary range over time as they grow in their roles. The actual base pay offered will be determined based on factors including, but not limited to, a candidate's skill, relevant experience, and work location.
Responsibilities:
• Responsible for providing a variety of teller functions in order to provide credit union members with quality service involving their financial transactions.
• A key component of this position is to identify the needs of each member you service and suggest credit union products and services that will improve their financial life.
• Performs specific assigned side jobs including various clerical functions and assists other member service representatives with duties as required.
• Responsible for compliance with all applicable federal and state regulations.
Qualifications:
• Strong math skills
• Cash handling experience
• Superior organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Strong attention to detail
• Proficient in Microsoft Office
• High School Diploma/G.E.D.
Benefits:
Polish National Credit Union offers an attractive compensation and benefits package, including health, dental, vision, flexible spending accounts, generous 401(k) with employer match, student loan repayment program & tuition assistance, and a generous paid time off benefit.
Equal Opportunity Employer
Our Credit Union is an equal-opportunity employer. All applicants will be considered regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, marital or veteran status; medical condition, disability; genetic information, or any other legally protected status. Equal access to the hiring process, services, and employment is available to all persons.
Salary Description $17.00 - $20.95 an hour
Teller (Member Account Rep)
Teller job in Hartford, CT
The Opportunity
If you're driven by connection and purpose, this role is your chance to make a real impact. As a Member Account Representative, you'll be a trusted point of contact, welcoming members, answering questions, and offering personalized support to help them reach their financial goals. Whether assisting with everyday transactions or identifying the right solutions, you'll create an experience that's thoughtful, authentic, and rooted in care.
Location -Van Dyke
Hours - Part Time Mon-Fri 12pm-4pm
You Are
Service Oriented
You take pride in delivering meaningful experiences, treating every interaction as an opportunity to build trust and exceed expectations
Empathetic & Inclusive
You listen closely, respect different perspectives, and create a welcoming space where all members feel heard, supported, and valued
Solutions Minded
You remain positive and focused on finding answers, whether you're solving a problem or offering the right product or service
Reliable & Flexible
You take ownership of your work and remain steady and flexible in a fast-paced, evolving environment
We Are
A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.
Key Responsibilities
Member Service
Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members
Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction
Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience
Transaction Processing
Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance
Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling
Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience
Community
Represent the credit union at sponsored community events to promote positive engagement
Participate in volunteer activities within the local community to support and enhance the credit union's presence
Education and/or Experience:
While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
Opportunities for Growth
At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together.
AEFCU is an Equal Opportunity Employer Veterans/Disabled
Auto-ApplyTeller I- Full Time
Teller job in Shelburne Falls, MA
Job DescriptionFull-time, including Saturdays- Shelburne Falls
A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.
Essential Job Responsibilities
Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
Identify a customer's need for additional services, transferring them to the appropriate staff
Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
Works with branch leadership on relationship-based selling skills
Contributes to building a positive team environment
Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing
Additional responsibilities, as needed by office, will be assigned by manager
Desired Experience & Skills
An individual eager to learn the sales process
Exceptional interpersonal and communication (written and oral) skills
Ability to perform simple math such as addition, subtraction, multiplication, and division
Able to lift up to 20lbs
High School Diploma or equivalent
Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.
Teller (FT) Agawam Branch
Teller job in Agawam Town, MA
Teller Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as required Positions Supervised: N/A Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries.
ESSENTIAL FUNCTIONS
* Adheres to established Westfield Bank customer service standards.
* Provides information regarding bank products to all potential customers both retail and commercial.
* Independent performance of all teller transactions and related services.
* Maintains security of cash drawer.
* Proves cash drawer at end of day.
* Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
* Assists in resolving customer problems as they arise.
* May assist with balancing the ATM.
* Assist customers with Safe Deposit.
* Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
* Must adhere to all bank and regulatory policies and procedures specific to position.
* Assumes additional responsibilities as requested.
POSITION QUALIFICATIONS
Competencies
* Accountability
* Customer Relations
* Decision Making/Judgment
* Job Knowledge
* Quality
Education/Experience/Skills
* High School Diploma or GED required.
* Minimum of 6 months of previous cash handling and customer service experience preferred.
PHYSICAL DEMANDS
Physical Demands
Stand: F (Frequently)
Walk: F (Frequently)
Sit: O (Occasionally)
Handling / Fingering: C (Constantly)
Reach Outward: F (Frequently)
Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally)
Crawl: O (Occasionally)
Squat or Kneel: F (Frequently)
Bend: F (Frequently)
Lift/Carry
10 lbs or less: F (Frequently)
11-20 lbs: F (Frequently)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Teller I
Teller job in Worcester, MA
Teller I
Work Schedule: Part -Time, 20 Hours/week, Thursdays: 9a-6:15p, Fridays: 8:30a-5:15p, and Saturday mornings 8:45a-12:15p
Description : Reports to the Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, travelers checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Physical Requirements : The physical requirement characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal physical requirements. Prolonged standing and occasional lifting of up to 75 pounds. Must be able to use a PC, keyboard, and adding machine.
Benefits of working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, vacation, sick, 11 paid holidays, health, dental, vision, life, and disability insurance as well as tuition assistance, 401(k) retirement plan, profit sharing and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
At MCU you will find a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth. If you share a passion for the community you work in, you just may be a great fit at MCU. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
Auto-ApplyTeller I
Teller job in Worcester, MA
Teller I
Work Schedule: Part -Time, 20 Hours/week, Thursdays: 9a-6:15p, Fridays: 8:30a-5:15p, and Saturday mornings 8:45a-12:15p
Description : Reports to the Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, travelers checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Physical Requirements : The physical requirement characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal physical requirements. Prolonged standing and occasional lifting of up to 75 pounds. Must be able to use a PC, keyboard, and adding machine.
Benefits of working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, vacation, sick, 11 paid holidays, health, dental, vision, life, and disability insurance as well as tuition assistance, 401(k) retirement plan, profit sharing and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
At MCU you will find a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth. If you share a passion for the community you work in, you just may be a great fit at MCU. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
Auto-ApplyPT Teller
Teller job in Turners Falls, MA
Part-time Description
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time.
Essential Functions/Position Responsibilities:
· Demonstrate efficiency with financial transactions for checking, savings and borrowing members: receives funds, posts transactions and pays out funds as requested. Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures. Verbally confirm intended transactions with member to ensure needs are met and errors are minimal.
· Balance cash drawer daily to ensure accuracy in transactions and notify supervisor regarding any outages. Appropriately apply all policies.
· Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
· Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions.
· Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests.
· Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers.
· Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union.
· Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Experience
Six months to two years of similar or related experience, including time spent in preparatory positions. Bilingual highly preferred.
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Salary Description Market Value $20.80
Customer Service
Teller job in Westminster, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Customer Service needs 2 years customer support experience
Customer Service needs:
Contract experience
Communication
Customer Service duties:
Update system
Interact with customers daily
Additional Information
$15/hr
3 months
Teller I - West Hartford (Sedgwick Plaza)
Teller job in West Hartford, CT
West Hartford, Connecticut, United States of America **Hours:** 40 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
**Depth & Scope:**
+ Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
+ Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
+ Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
+ Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
+ Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
+ Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
+ Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
+ Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Verifies customers' identities by following customer authentication policies & procedures
+ Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
+ Adheres to safe deposit box procedures/operations and guidelines
+ Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
+ Accountable for ensuring confidential customer information is securely stored throughout the day
+ Understands the importance of and follows dual control
+ Follows all security and audit measures to minimize potential loss
+ Utilizes bank tools and processes to detect, address and prevent fraud
+ Expected to complete all required in-classroom training and on-line training by established due dates
**Education & Experience:**
+ High school diploma or GED
+ 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
+ Ability to work during operating hours to include weekends, evenings, holidays as scheduled
+ Demonstrated Customer Service skills preferred
+ Strong organizational skills
+ Detail-oriented
+ Ability to function in a fast-paced and changing environment
+ Excellent communication skills with ability to be concise, clear and consistent
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Full-Time Teller
Teller job in Hadley, MA
Are you looking for an employer that provides 4+ weeks of PTO and benefits upon hire and focuses on advancement opportunities? With tuition reimbursement, wellness incentives, and a 401K plan with dollar-for-dollar match, Florence Bank has it all!
At Florence Bank, we offer:
Competitive salary
Generous paid time off
12 paid holidays
Dynamic work culture
Fun work environment
Weekly pay schedule
Medical, dental, vision and life insurance upon hire
401K plan with dollar-for-dollar match
Profit sharing bonus after two full calendar years of employment
Robust wellness program with monetary incentives
$5,000 tuition reimbursement each calendar year
We are currently seeking candidates to join our exceptional team for the following position:
Job Title: Teller
Location: Hadley Office
Salary Range: $17.45 To $22.10
*Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay
.
Position Summary: Handles various customer transactions in a courteous, professional, and accurate manner, while demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality.
Essential Functions:
Consistently provides superior professional service to internal and external customers, following the standards of the
Customer Impressions
program.
Consistently meet expectations of teamwork, punctuality and regular, reliable attendance.
Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements and enters them into the computer.
Cashes checks for customers and makes withdrawals after verifying signature identity and account balances.
Accepts all types of loan payments and enters information into the computer appropriately.
Processes night deposit bags and records proper information in the night deposit log. Also, makes adjustments, when necessary, after being verified by second individual.
Carries out miscellaneous transactions, including, but not limited to, mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets.
Balances cash daily and searches for outages, when necessary.
Processes foreign currency purchases and sales.
Makes a concentrated effort to resolve customer problems at every opportunity.
Works with co-workers to ensure efficient operation of the teller line.
Participates in the balancing of ATMs.
Maintains a working knowledge of the BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash-in or cash-out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy.
Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions.
Provides support to all branches as required by staffing needs.
Other Responsibilities: Assumes additional responsibilities, as requested.
Education, Experience, and Skills Required:
The following skills, experience, or background are necessary (with or without accommodation) for this position.
High school diploma or GED required; additional college courses or CFT classes preferred.
Experience in a customer service-related position.
Understanding of debits/credits, either from a high school or college bookkeeping or accounting class, or from actual job experience.
Strong communication and interpersonal skills.
Strong aptitude in math and figure work.
Prior PC experience.
Previous cash handling experience preferred.
Physical Demands/Conditions Requirements:
General office environment.
Stands for an extended period of time (up to 7.5 hours per day).
Counts cash/coin for an extended period of time (up to 6 hours per day).
Counts checks or work slips for an extended period of time (up to 2 hours per day).
Uses computer keyboard to enter transactions or obtain account information (up to 3 hours per day).
Carries bags of coin (up to 25 pounds).
Ability to wear headphones/head set for extended periods of time to communicate with drive-up bank customers.
Equipment Used:
General office equipment.
All employees handling customer accounts and transactions have a duty to report apparent suspicious activity and OFAC matches to the BSA Officer and the Security Officer.
Florence Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Auto-ApplyTeller (Member Account Rep)
Teller job in West Hartford, CT
The Opportunity
If you're driven by connection and purpose, this role is your chance to make a real impact. As a Member Account Representative, you'll be a trusted point of contact, welcoming members, answering questions, and offering personalized support to help them reach their financial goals. Whether assisting with everyday transactions or identifying the right solutions, you'll create an experience that's thoughtful, authentic, and rooted in care.
Location -West Hartford
Hours - Part Time hours Monday thru Friday, including every Saturday.
You Are
Service Oriented
You take pride in delivering meaningful experiences, treating every interaction as an opportunity to build trust and exceed expectations
Empathetic & Inclusive
You listen closely, respect different perspectives, and create a welcoming space where all members feel heard, supported, and valued
Solutions Minded
You remain positive and focused on finding answers, whether you're solving a problem or offering the right product or service
Reliable & Flexible
You take ownership of your work and remain steady and flexible in a fast-paced, evolving environment
We Are
A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.
Key Responsibilities
Member Service
Maintain a polite and professional demeanor in all communications, whether in person or over the phone to build trust and foster positive relationships with members
Engage in active listening during interactions with members, fully focusing on their needs and concerns, and providing thoughtful, accurate responses to ensure their satisfaction
Make sales referrals and suggest alternative self-service options to provide convenient solutions and enhance the overall member experience
Transaction Processing
Processing a variety of transactions accurately and efficiently in accordance with established policies, procedures, and regulatory compliance
Adhere to balancing standards by accurately completing end-of-day balancing and following security procedures for cash handling
Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience
Community
Represent the credit union at sponsored community events to promote positive engagement
Participate in volunteer activities within the local community to support and enhance the credit union's presence
Education and/or Experience:
While this level of expertise will generally be attained with a minimum of one year in a previous customer service role and High School Diploma/GED, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
Opportunities for Growth
At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you're building new skills or exploring new paths, you'll be supported every step of the way, because when you grow, we all rise together.
AEFCU is an Equal Opportunity Employer Veterans/Disabled
Auto-ApplyTeller (FT) Northside Branch
Teller job in Westfield, MA
Teller Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as required Positions Supervised: N/A Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries.
ESSENTIAL FUNCTIONS
* Adheres to established Westfield Bank customer service standards.
* Provides information regarding bank products to all potential customers both retail and commercial.
* Independent performance of all teller transactions and related services.
* Maintains security of cash drawer.
* Proves cash drawer at end of day.
* Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
* Assists in resolving customer problems as they arise.
* May assist with balancing the ATM.
* Assist customers with Safe Deposit.
* Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
* Must adhere to all bank and regulatory policies and procedures specific to position.
* Assumes additional responsibilities as requested.
POSITION QUALIFICATIONS
Competencies
* Accountability
* Customer Relations
* Decision Making/Judgment
* Job Knowledge
* Quality
Education/Experience/Skills
* High School Diploma or GED required.
* Minimum of 6 months of previous cash handling and customer service experience preferred.
PHYSICAL DEMANDS
Physical Demands
Stand: F (Frequently)
Walk: F (Frequently)
Sit: O (Occasionally)
Handling / Fingering: C (Constantly)
Reach Outward: F (Frequently)
Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally)
Crawl: O (Occasionally)
Squat or Kneel: F (Frequently)
Bend: F (Frequently)
Lift/Carry
10 lbs or less: F (Frequently)
11-20 lbs: F (Frequently)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Teller I
Teller job in Auburn, MA
Teller I
Work Schedule: Full Time, 40 hours per week, including rotating Saturday shifts: 8:30am-12:15pm
Summary : Reports to the AVP/Branch Mgr. but is also supervised by the Assistant Branch Mgr. or assignee. The Teller I is responsible for receiving deposits and withdrawals from members' accounts, understanding and properly implementing funds verification and availability procedures, processing loan payments, cashing checks, and transacting MCU Other Services provided (e.g., Money Orders, MCU Official Checks, traveler's checks). Additionally, the Teller I complies with the Banking Security Act [BSA] requirements, reconciles cash and daily transactions, and completes other duties as assigned, of which include, but are not limited to: ATM proof, coin machine, safe deposit access, and signature card filing.
Essential Functions and Activities :
Receives deposits to and withdrawals from members' accounts accurately.
Verifies ownership of accounts and of checks accepted for deposit or negotiation.
Verifies availability of funds and uses proper check holds as determined by policy.
Processes New Account deposits and accounts according to MCU policy and procedure.
Posts payments and payoffs to consumer loans.
Responds to computer downtime by working with off-line procedures and re-entry.
Fully utilizes Credit Union's computer capabilities.
Transacts other services offered according to procedure, including Money Orders, MCU Official checks, travelers' checks, cash advances, coin, and others as required.
Reconciles cash and daily work to computer totals. Assists with branch proof.
Is accountable for maintaining a secure teller station and line in accordance with Credit Union security policy.
Is accountable for all relevant security, BSA, retail, and related policy and procedure as required in the scope of the job including SAR, OFAC, CTR, and confidentiality.
Provides a positive, professional environment for co-workers and members alike.
Other duties as assigned.
Education, Knowledge, and Experience :
High school diploma or G.E.D. required.
Typing and adding machine skills.
General understanding of math, computers, and Microsoft Office applications.
Working at Millbury Federal Credit Union
MCU places strong emphasis on providing quality service to our members and you! MCU offers a family - friendly working environment and outstanding benefits to eligible employees which include competitive salary, 11 paid federal holidays, vacation, sick and personal paid time off, health, dental, vision, life and disability insurance, tuition assistance, 401(k) retirement plan, profit sharing, and an annual bonus to qualified employees. We offer a respectful and inclusive workplace where everyone is given the opportunity for personal and professional growth.
If you share a passion for the community you work in, you just may be a great fit at MCU.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO / AA Employer
Auto-ApplyTeller I- Full Time
Teller job in Greenfield Town, MA
Job DescriptionFull-time, including Saturdays- Turners Falls
A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.
Essential Job Responsibilities
Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone
Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items
Identify a customer's need for additional services, transferring them to the appropriate staff
Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers
Works with branch leadership on relationship-based selling skills
Contributes to building a positive team environment
Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness
Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing
Additional responsibilities, as needed by office, will be assigned by manager
Desired Experience & Skills
An individual eager to learn the sales process
Exceptional interpersonal and communication (written and oral) skills
Ability to perform simple math such as addition, subtraction, multiplication, and division
Able to lift up to 20lbs
High School Diploma or equivalent
Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.
PT TELLER
Teller job in Turners Falls, MA
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and credit union associates assuring a positive experience and minimizing wait time.
Essential Functions/Position Responsibilities:
* Demonstrate efficiency with financial transactions for checking, savings and borrowing members: receives funds, posts transactions and pays out funds as requested. Issue money orders or official checks, receive currency for coin and verify amounts, cash checks according to written procedures. Verbally confirm intended transactions with member to ensure needs are met and errors are minimal.
* Balance cash drawer daily to ensure accuracy in transactions and notify supervisor regarding any outages. Appropriately apply all policies.
* Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.
* Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions.
* Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests.
* Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers.
* Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union.
* Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Experience
Six months to two years of similar or related experience, including time spent in preparatory positions. Bilingual highly preferred.
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Teller I - West Hartford (Sedgwick Plaza)
Teller job in West Hartford, CT
Hours: 40 Pay Details: $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
Depth & Scope:
* Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
* Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
* Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
* Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
* Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
* Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
* Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
* Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Verifies customers' identities by following customer authentication policies & procedures
* Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
* Adheres to safe deposit box procedures/operations and guidelines
* Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
* Accountable for ensuring confidential customer information is securely stored throughout the day
* Understands the importance of and follows dual control
* Follows all security and audit measures to minimize potential loss
* Utilizes bank tools and processes to detect, address and prevent fraud
* Expected to complete all required in-classroom training and on-line training by established due dates
Education & Experience:
* High school diploma or GED
* 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
* Ability to work during operating hours to include weekends, evenings, holidays as scheduled
* Demonstrated Customer Service skills preferred
* Strong organizational skills
* Detail-oriented
* Ability to function in a fast-paced and changing environment
* Excellent communication skills with ability to be concise, clear and consistent
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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