PT Teller
Teller job in Springfield, OH
Job Title: Part Time Teller
Status: Part Time
FSLA Job Class: Non-Exempt
Department: Deposit Operations
Reports To: Branch Manager
At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation.
Citizens National Bank has an excellent opportunity available in our Springfield market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services.
A typical day may include the following:
Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation.
Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank.
Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc.
Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents.
Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank.
Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions.
Balances daily all transactions recorded through the teller station while one duty.
Verifies nigh depository bags and envelopes and maintains accurate transaction logs on these items, as assigned.
Complies with all bank, state and federal policies, procedures and regulations.
JOB REQUIREMENTS:
High school diploma or GED
ADDITIONAL QUALIFICATIONS:
Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales.
Must have stellar written and verbal communication skills.
High level of professionalism
Proficiency in computer software such as Word, Excel, and Outlook
Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems.
Must have the ability to manage multiple priorities and meet deadlines.
WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?
Generous Paid Time Off
Company paid Life & Accidental Death/ Dismemberment Insurance
Incentive Plan paid on a quarterly basis
Employee Stock Ownership Plan for your retirement
Banking Perks
Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Auto-ApplyPT Teller
Teller job in Springfield, OH
Job Title: Part Time Teller
Status: Part Time
FSLA Job Class: Non-Exempt
Department: Deposit Operations
Reports To: Branch Manager
At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation.
Citizens National Bank has an excellent opportunity available in our Springfield market for a Part Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services.
A typical day may include the following:
Building customer relationships by assessing their financial needs, explaining the different types of accounts and services available and assisting in the selection of the most appropriate ones for their situation.
Anticipating customer needs and cross-sell the bank's products and services and makes referrals to specialized areas of the bank.
Assists customer with service requests, addressing complaints, and researching account problems, including account maintenance, reconciling checkbooks, completing forms for direct deposits, transferring of funds, etc.
Receive deposits for, and pay withdrawals from, savings accounts of customers as presented with proper identification and appropriate documents.
Receives deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customers as well as for the bank.
Maintains currency and coin supply as prescribed by bank policy, and remains familiar with all security equipment and safety precautions.
Balances daily all transactions recorded through the teller station while one duty.
Verifies nigh depository bags and envelopes and maintains accurate transaction logs on these items, as assigned.
Complies with all bank, state and federal policies, procedures and regulations.
JOB REQUIREMENTS:
High school diploma or GED
ADDITIONAL QUALIFICATIONS:
Two years experience desired in servicing the public, building relationships, making referrals, and obtaining sales.
Must have stellar written and verbal communication skills.
High level of professionalism
Proficiency in computer software such as Word, Excel, and Outlook
Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems.
Must have the ability to manage multiple priorities and meet deadlines.
WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?
Generous Paid Time Off
Company paid Life & Accidental Death/ Dismemberment Insurance
Incentive Plan paid on a quarterly basis
Employee Stock Ownership Plan for your retirement
Banking Perks
Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Auto-ApplyInteractive Teller (Full-Time)
Teller job in Columbus, OH
Job Description
Title: Interactive Teller
Reports to: Interactive Teller Supervisor
Supervises: None
Status: Non-Exempt
Objective
The Interactive Teller will provide service support to Member transaction needs via multiple channels in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs.
Duties and Responsibilities
Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to
Deposits, Withdrawals and Payments
Account information
Share Drafts
Share Certificates
Money Markets
IRA's
Share and Lending Rates and Terms
Shared Branching
Monitor transactions to avoid losses to Member and KEMBA from fraud
Identify and recommend new and alternative services to Members that will properly fit their financial needs
Meet or exceed assigned service and productivity goals established for this position
Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
Provide friendly and member centric service for all requests
Assist other Interactive Tellers with work as needed
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Must be able to relate to other people beyond giving and receiving instructions:
Can get along with coworkers or peers without exhibiting behavioral extremes
Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Respond appropriately to criticism from a supervisor
Performs other duties as required by management
Required Qualifications
High school diploma or equivalent
Prior teller experience or equivalent
Prior experience in a sales/customer service environment
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor and ability to be “On Stage” for extended periods maintaining a positive attitude
Excellent communication skills with appropriate grammar
Basic PC skills (Windows)
Willing to work a flexible schedule
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
#VBTKMB
Teller I - Part Time
Teller job in Howard, OH
Part-time Description
Provides friendly, efficient, positive service and assistance to customers by serving as a paying and receiving teller, accepting deposits and cash/non-cash transactions and is responsible for assigned cash daily.
Requirements
Cash checks and pay out money per the Bank's policy on Large Withdrawals after verification of signature and customer balances
Receive checks and cash for deposit, verify amount and examine checks for endorsement
Accurately process loan payments and line of credit advances
Order daily supply of cash, verify and restrap appropriately
Balance assigned currency and coin at the end of the business day
Explain, promote, or sell products or services such as money orders, cashier's checks and charge card cash advances
Collect utility payments, Visa or MasterCard payments, safety deposit box rent
Record night deposit transactions
Close checking, savings accounts and CDs
Transfer funds between checking and savings accounts
Process deposits to checking, savings and Christmas club accounts
Process requests for wire transfers, stop payments or placing a hold on deposits
Place check orders at customer request
Updated 050823
EOE
Virtual Bank Teller
Teller job in Columbus, OH
Title: Virtual Bank Teller Duration: Contract to Hire Our client, a leading digital bank, has an immediate need for Virtual Bank Tellers. The Virtual Bank Tellers will demonstrate excellent decision-making abilities, mitigate risk and
ensure contractual Service Level Agreements are adhered to. This role also serves as part of the
Digital Support Team by fielding all incoming customer phone calls and various forms of digital
communication from clients. This position is responsible for solving customer
issues, performing various account maintenance requests and providing additional support as
necessary to create a seamless one touch resolution for each customer. This role also requires a
high level of dedication to providing excellent customer service both over the phone and through
various digital channels. This position requires schedule flexibility in order to meet the
Company's scheduling demands of a 24/7/365 Contact Center. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
• Efficiently answer inbound calls, secure messages and other communications from digital
bank clients.
• Accurately manage communication for new digital bank customers related to new
account onboarding.
• Solve problems and answer questions; listen to and anticipate clients' needs in order to
completely and accurately resolve their issue on first contact, reporting problems in
systems and identifying client impacting situations proactively
• Utilize numerous programs and systems to investigate, troubleshoot and resolve client
tickets and inquiries.
• Actively participate in testing of bank environments, validation of data and use of
systems to adequately verify new code and enhancements are fully vetted.
• Monitor Digital Bank applications and decision based on structured account onboarding
procedures while adhering to respective regulations and policies.
• Complete all transactions with accuracy and within guidelines, policies or procedures,
exercising discretion and independent judgement.
• Develop oneself professionally by participating in training, engaging in self improvement
initiatives and skill-building activities to enhance product knowledge, systems
knowledge, sales and client relations skills.
• Actively participate in coaching and feedback sessions by setting goals and achieving
results.
• Proactively take advantage of opportunities to become more involved with job training on
processes or procedures through daily job functions.
• Perform all other related duties as required or assigned. QUALIFICATIONS:
• Associate's Degree or equivalent experience in a related field
• Experience working within a Bank or Credit Union in a
customer service role (Bank Teller, etc.)
• Working knowledge of computer hardware and software systems, and diagnostic utilities
• Expert communication and documentation skills, both verbal as well as written
• Strong technical training skills and detail oriented
• Exceptional interpersonal and client engagement skills
• Proven analytical and problem solving abilities
• Ability to prioritize work to meet deadlines
• Maintain flexibility in schedule to allow for occasional travel
Dry cleaning assembly and customer service
Teller job in Gahanna, OH
Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work
Call ************ for immediate inter
Auto-ApplyFull-time Bank Teller- Bellefontaine, Ohio
Teller job in Bellefontaine, OH
The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 22 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio.
Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team!
Summary of Teller Duties: The Teller provides exceptional customer service to new, potential and existing customers. A Teller is responsible for receiving and processing all transactions for customer related business, but not limited to check cashing, deposits, loan payments, safe deposit rent payments, sales of negotiable instruments and processing wire transfers. Tellers are expected to support and promote all bank products and services while conversing with customers, by referrals generated through IQ Leads, and referrals to the Financial Consultant and/or Licensed Bankers.
To be successful as a Teller at Middlefield Bank:
· Experienced and knowledgeable in cash handling skills
· Outstanding customer service skills
· Proficient with Microsoft Office and data entry skills
· Works with Integrity and Honesty in a team atmosphere
Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks.
The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyLead Teller
Teller job in Pataskala, OH
Provide the highest level of Service Excellence to customers with a high rate of accuracy for all types of teller transactions, account maintenance and override assistance for less senior staff. Serve as a trainer to other bankers on all aspects of the teller line and provide guidance and support to others as needed. Promote and cross- sell bank products and services, as well as make quality referrals to other bankers. Assist branch manager in providing oversight for the vault operation and cash inventory, as well as taking a lead role in completion of any front-line duties/activities. Lead Tellers are highly experienced with at least 7 years of banking experience.
▲Able to operate own cash drawer/recycler with superior balancing record in addition to assisting others with more complex transactions and providing overrides as needed.
▲High level of understanding on how to process all types of customer transactions.
▲Assist Branch Manager with oversight of all the daily teller operations, monitor vault transactions, assist with cash reconciliation and cash ordering.
▲Take lead role in reviewing teller areas for neatness and verifies adherence to established security procedures.
▲Able to promote and cross-sell bank products and services, as well as make high quality referrals to other bankers through high level of knowledge of bank accounts and services.
▲Assist branch management in training and coaching of new hires or those needing support on all teller line responsibilities including cross-selling, referrals and warm hand-off management.
▲Promotes a high level of Service Excellence by setting an example in customer interactions and helps to build a friendly, positive working environment for all employees.
▲Has check signing authority as outlined in the check signing procedures.
▲Able to complete account maintenance with a high level of accuracy and according to policy.
▲Consistently adheres to all policies and procedures, including security, check cashing, holds, balancing and dual control, and brings potential errors of others to the attention of Branch Manager
▲ All other duties as assigned
Auto-ApplyFloat Teller
Teller job in Johnstown, OH
Hopewell Team members provide a variety of member service functions involving the receiving and/or disbursing of funds. (i.e. check or money order). Every day involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. The teller processes transactions for members personally, over the telephone, and through the mail.
Floating Tellers must have open availability Monday through Saturday. (Part-time - 20-28 hours per week - Johnstown)
BASIC JOB DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Greets members and processes financial transactions, personally, over the telephone or through the mail, including opening and closing accounts, disbursing cash, issuing checks, etc.
Responds to various members' inquiries regarding the status of accounts, account discrepancies, product and/or service offers, and assists members.
Maintains current documentation.
Assists other tellers when necessary.
Maintains and balances cash drawer.
Refers product and service recommendations to help members meet their financial goals.
Issues ATM and debit cards.
Prints starter checks. Orders and inputs check orders.
Retrieves voice mail messages and returns calls to members.
Operates drive-thru teller lanes and branch video teller system.
Processes stop payment requests..
Attends staff and department meetings.
Assumes responsibility for related duties as required or assigned.
Cross sells credit union products and services.
Ensures work area is clean, secure, and well maintained.
Responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Monies are balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
The Company's professional reputation is maintained and conveyed.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school diploma or general education degree (GED); plus six months' related experience and/or training; or equivalent combination of education and experience. Must obtain State of Ohio Notary Public certification.
REQUIRED KNOWLEDGE: Knowledge of Teller policies and procedures.
Basic understanding of Credit Union operations.
EXPERIENCE REQUIRED: Abilities generally acquired on the job in 12 months.
SKILLS/ABILITIES: Ability to operate customary office machines such as photocopier, fax, adding machine, typewriter, postage machine, check encoding machine, check writer, microfiche machine, and computer. Needs to have good keyboarding skills, good communication skills, and accuracy in their work.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
MATHEMATICS ABILITY:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
LANGUAGE ABILITY:
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one on one and small group situations to members, potential members and other employees of the organization.
Part Time Associate Banker Columbus Central West (30 Hours)
Teller job in Columbus, OH
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Universal Banker II
Teller job in Newark, OH
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is
Working Together. Building Success.
and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, and 2023
Top Workplaces USA national award in 2022, 2023, and 2024
Newsweek's America's Best Banks 2023, and 2024
Newsweek's America's Greatest Workplaces for Women 2025
U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose
The position provides excellent service to customers in accordance with Peoples Bank policies. Will open deposit accounts, handle CSR transactions, sell/cross sell bank products and services, generate and execute consumer loans, and resolves customer service issues. This position engages in sales and service activities in branch locations. Contribute directly to the success of the banking center by recognizing and uncovering opportunities to make sales referrals on products and services. This position will also refer customers to the appropriate source or channel to address their need.
Job Duties
Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.
Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
Will be responsible for processing complex multi-step transactions.
Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution.
Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Acquires, uses, and maintains, consumer lending product knowledge and abilities to generate and execute consumer loans, lines and deposit products.
Must be self-motivated and assertive with an ability to perform well in a sales environment and interact well with customers and team members in a professional manner.
Must possess an ability to turn service encounters into dialogue based meetings where other needs can be uncovered.
Consistently meeting or exceed sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered.
Initiate conversations to uncover customer needs to be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers.
Consistently completes required training for all bank and branch policies and procedures.
Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, consumer loan documents and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
Define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources.
Follow operational standards regarding security, risk management, and compliance.
Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording those calls in the Salesforce.
Ability to interpret data to evaluate for acceptable lending ratios and product and service opportunities.
Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
Responsible for meeting Retail Branch Standards which includes dress code.
Will perform special projects as assigned.
Education, Experience and Job Skills:
High School Diploma or GED;
Minimum 1-year work related experience in customer service.
Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
Excellent verbal and written communication skills.
Positive and professional attitude.
Proven Team Player.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc based upon the branch set up.
Must be able to lift up to 25 lbs. consistently
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Must be able to pass background and credit standards to hold NMLS credentials.
Trustworthy and confidential behavior is essential in this role.
Basic Qualifications:
High School Diploma or GED.
Minimum 1-year work related experience in customer service.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
Must be able to lift up to 25 lbs. consistently.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Auto-ApplyUniversal Banker I
Teller job in Chillicothe, OH
As a UB I, being at the forefront of delivering outstanding customer service in alignment with KNB's standards and procedures is essential. The role involves accurately processing customer transactions, such as deposits, withdrawals, and loan payments, ensuring each interaction reflects service excellence. Expertise in managing a cash drawer/recycler, addressing customer inquiries, and offering insightful recommendations on bank products and services is required.
Essential Functions
Warmly welcomes walk-in customers, identifies their needs, and guides them to the suitable staff member.
Efficiently handles daily customer transactions, including cashing checks, receiving deposits, issuing withdrawals, and accepting loan payments.
Assists with ATM balancing and processes mail and night drop transactions, demonstrating meticulous attention to detail.
Manages credit card access, checking balances, processing payments, and reviewing transactions with precision.
Performs CTR Processing with accuracy and compliance.
Answers and directs telephone calls, provides information, and routes calls to the appropriate staff members as necessary.
Completes additional tasks as assigned by the Branch Manager with a commitment to service excellence.
Other Duties
Please note this is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Interactive Teller (Full-Time)
Teller job in Columbus, OH
Title: Interactive Teller
Reports to: Interactive Teller Supervisor
Supervises: None
Status: Non-Exempt
Objective
The Interactive Teller will provide service support to Member transaction needs via multiple channels in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs.
Duties and Responsibilities
Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to
Deposits, Withdrawals and Payments
Account information
Share Drafts
Share Certificates
Money Markets
IRA s
Share and Lending Rates and Terms
Shared Branching
Monitor transactions to avoid losses to Member and KEMBA from fraud
Identify and recommend new and alternative services to Members that will properly fit their financial needs
Meet or exceed assigned service and productivity goals established for this position
Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
Provide friendly and member centric service for all requests
Assist other Interactive Tellers with work as needed
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Must be able to relate to other people beyond giving and receiving instructions:
Can get along with coworkers or peers without exhibiting behavioral extremes
Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Respond appropriately to criticism from a supervisor
Performs other duties as required by management
Required Qualifications
High school diploma or equivalent
Prior teller experience or equivalent
Prior experience in a sales/customer service environment
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor and ability to be On Stage for extended periods maintaining a positive attitude
Excellent communication skills with appropriate grammar
Basic PC skills (Windows)
Willing to work a flexible schedule
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
#VBTKMB
Full-Time Float Teller in Dublin, OH - MILEAGE ALLOWANCE PAID
Teller job in Dublin, OH
The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio.
Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team!
SUMMARY: The Float Teller provides exceptional customer service to new, potential and existing customers. A friendly and professional demeanor is expected. Primary responsibilities include, but are not limited to, account openings of all deposit accounts, promote all bank products and services, and participate with IQ Leads calling daily. Receive and process all transactions for customer related business, such as check cashing, deposits, loan payments, safe deposit rent payments, sales of negotiable instruments and processing wire transfers. Assist the Branch Manager as needed with Branch operations within the branch, as well as outside calling efforts. Must have reliable transportation. Will work at various branches in Columbus area.
To be successful as a Float Teller at Middlefield Bank:
Experience in opening new accounts for both consumers and businesses
Experienced and knowledgeable in cash handling skills
Outstanding customer service skills
Proficient with Microsoft Office and data entry skills
Works with Integrity and Honesty in a team atmosphere
Flexibility to work at different branches as needed
Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks.
The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyLead Teller
Teller job in Pataskala, OH
Provide the highest level of Service Excellence to customers with a high rate of accuracy for all types of teller transactions, account maintenance and override assistance for less senior staff. Serve as a trainer to other bankers on all aspects of the teller line and provide guidance and support to others as needed. Promote and cross- sell bank products and services, as well as make quality referrals to other bankers. Assist branch manager in providing oversight for the vault operation and cash inventory, as well as taking a lead role in completion of any front-line duties/activities. Lead Tellers are highly experienced with at least 7 years of banking experience.
▲Able to operate own cash drawer/recycler with superior balancing record in addition to assisting others with more complex transactions and providing overrides as needed.
▲High level of understanding on how to process all types of customer transactions.
▲Assist Branch Manager with oversight of all the daily teller operations, monitor vault transactions, assist with cash reconciliation and cash ordering.
▲Take lead role in reviewing teller areas for neatness and verifies adherence to established security procedures.
▲Able to promote and cross-sell bank products and services, as well as make high quality referrals to other bankers through high level of knowledge of bank accounts and services.
▲Assist branch management in training and coaching of new hires or those needing support on all teller line responsibilities including cross-selling, referrals and warm hand-off management.
▲Promotes a high level of Service Excellence by setting an example in customer interactions and helps to build a friendly, positive working environment for all employees.
▲Has check signing authority as outlined in the check signing procedures.
▲Able to complete account maintenance with a high level of accuracy and according to policy.
▲Consistently adheres to all policies and procedures, including security, check cashing, holds, balancing and dual control, and brings potential errors of others to the attention of Branch Manager
▲ All other duties as assigned
Auto-ApplyQuant Analytics Associate Senior - Business Banking Marketing Analytics
Teller job in Columbus, OH
Join our Business Banking Marketing Analytics team and help shape the future of digital marketing through data-driven insights. As a Quant Analytics Associate Senior, you will collaborate with talented professionals and senior stakeholders to optimize marketing investments and drive business growth. We offer a dynamic environment focused on innovation, career development, and continuous learning. Your expertise will enable us to deliver actionable solutions and foster a culture of high performance. Be part of a team where your skills and ideas make a real impact.
As a Quant Analytics Associate Senior in the Business Banking Marketing Analytics team, you will deliver efficient, data-driven solutions to improve digital marketing performance across web and mobile channels. You will work closely with stakeholders to define business needs, analyze campaign effectiveness, and provide actionable insights. Your role will involve managing large datasets, developing interactive dashboards, and automating analytics processes. You will help drive informed decision-making and support a culture of innovation and continuous improvement. Your work will directly influence.
The Business Banking Marketing Analytics team is dedicated to leveraging data to inform marketing strategies and optimize investments. You will collaborate with cross-functional teams, mentor team members, and contribute to talent development. Your responsibilities include managing analytics platforms, conducting market research, and designing A/B tests to evaluate marketing tactics. We value strong communication skills and the ability to translate complex analytics into clear recommendations. This is an exciting opportunity to join a high-performing team in a leading financial institution.
Job responsibilities
+ Collaborate with stakeholders to define business needs and deliver data-driven solutions for digital marketing performance
+ Monitor, analyze, and optimize digital marketing campaigns across web and mobile channels
+ Gather, synthesize, and report data from multiple analytics platforms to provide actionable insights
+ Implement and manage tracking and analytics using tag management systems, maintaining documentation for solutions
+ Conduct market and competitor research to inform digital marketing strategies
+ Design and analyze A/B tests to evaluate marketing tactics and recommend optimizations
+ Write and optimize SQL queries and stored procedures for data extraction and analysis
+ Develop and maintain interactive dashboards and reports using data visualization tools
+ Organize and label reporting elements, enhance ad-hoc reporting capabilities for broad user communities
+ Mentor and coach team members, support talent onboarding and development
+ Foster a culture of high performance and innovation
Required qualifications, capabilities, and skills
+ Bachelor's or Master's degree in a quantitative discipline (business, finance, economics, engineering, statistics, information systems, or mathematics)
+ Five years of experience in data analytics, digital marketing analytics, web analytics, or data transformation and visualization
+ Advanced skills in Excel and data visualization/dashboard creation using Tableau, Power BI, Google Data Studio, or Alteryx
+ Strong database skills, including writing and optimizing SQL queries/scripts for data extraction and analysis
+ Demonstrated ability to manage large, complex datasets and automate analytics processes across multiple data sources
+ Solid understanding of IT processes, databases, and controls reporting
+ Strong analytical, problem-solving, and communication skills
+ Proficiency in web analytics platforms and SEO/SEM tools
+ Flexibility and adaptability to listen, defend, or change direction based on consensus
+ Superior judgment to mitigate risk and anticipate trends
+ Self-motivated, goal-oriented, and able to deliver high-quality analytics solutions under strict timelines
+ Proven ability to collaborate effectively with stakeholders and cross-functional teams
Preferred qualifications, capabilities, and skills
+ Experience in campaign analysis and performance optimization, ideally within financial services or consulting firms
+ Proven ability to solve business problems using scientific analytics and translate data insights into strategies
+ Strong knowledge of big data disciplines, AWS, Agile methodologies, and innovative technologies
+ Experience with A/B testing platforms and tag management systems
+ Experience conducting market and competitor research to inform digital marketing strategies
+ Ability to communicate compelling stories from data, highlighting customer behaviors and trends
+ Lifelong learner with a growth mindset, actively sharing knowledge with the team
+ Excellent communication skills, able to collaborate with senior leaders to support decision-making
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $104,500.00 - $150,000.00 / year
Universal Banker I - Teller
Teller job in Mount Vernon, OH
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is
Working Together. Building Success.
and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, 2023, and 2024
Top Workplaces USA national award in 2022, 2023, 2024 and 2025
Newsweek's America's Best Banks 2023 and 2024
Newsweek's America's Greatest Workplaces 2024 and 2025
Forbes America's Best Banks 2024 and 2025
Forbes Best-in-State Banks 2020, 2021 and 2025
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose
This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service.
Job Duties
Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.
Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Will be responsible for processing complex multi-step teller transactions.
Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution.
Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals.
Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce.
Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered.
Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
Will be responsible for following operational standards regarding security, risk management, and compliance.
Consistently completes required training for all bank and branch policies and procedures.
Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
Responsible for meeting Retail Branch Standards which includes dress code.
Will perform special projects as assigned.
Education, Experience and Job Skills
High School Diploma or GED.
Minimum 1-year related work experience in customer service.
Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
Excellent verbal and written communication skills.
Positive and professional attitude.
Proven team player.
Trustworthy and confidential behavior is essential in this role.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
Must be able to lift up to 25 lbs. consistently.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Basic Qualifications
High School Diploma or GED.
Minimum 1-year related experience in customer service.
Daily reliable transportation.
Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
Must be able to lift up to 25 lbs. consistently.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
Auto-ApplyLead Universal Banker / Teller - Westerville, OH
Teller job in Westerville, OH
The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio.
Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team!
Summary of Lead Universal Banker: The Lead Universal banker provides exceptional customer service to new, potential and existing customers. A friendly and professional demeanor is expected. Primary responsibilities include, but are not limited to, account openings of all deposit accounts, promote all bank products and services, and participate with IQ Leads calling daily. The Lead Universal Banker receives and processes all transactions for customer related business, but not limited to check cashing, deposits, loan payments, safe deposit rental and payments, sales of negotiable instruments and processing wire transfers. The Lead Universal Banker is expected to support and promote all bank products and services while conversing with customers, and by referrals generated through IQ Leads. Additionally, the Lead Universal Banker will monitor and promote a positive customer and employee friendly experience. Lead Universal Bankers are expected to exude initiative and motivate. Assist the Branch Manager as needed with Branch operations including but not limited to staff scheduling and staff relations, as well as outside calling efforts. Must be a self-starter.
To be successful as a Lead Teller at Middlefield Bank:
3-5 years of Management or Leadership experience
3-5 years opening new accounts for both consumers and businesses
3-5 years of cash handling
3-5 years of customer service
Experience with bank information systems
Proficient in the use of Microsoft Office Products
Works with integrity and honesty in a Team environment
Outstanding Customer focus; both internal and external
Superior time management and organizational skills
Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks.
The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws
Auto-ApplyTeller Supervisor
Teller job in Logan, OH
Provide the highest level of Service Excellence to customers with a high rate of accuracy for all types of teller transactions, account maintenance and override assistance for teller line. Serve as a trainer to others on all aspects of the teller line and provide coaching and supervision to tellers as outlined below. Promote and cross- sell bank products and services, make quality referrals to other bankers, and manage teller line referrals. Point person for oversight for the vault operation and cash inventory, as well as being responsible for all front-line duties/activities. Teller Supervisors are highly experienced with at least 7 years of banking experience and/or managerial experience. Asset size and/or transaction level in the office with determine eligibility for this position, but not guaranteed.
▲Responsible for supervision of teller line function, including all decisioning.
▲Interview and make recommendations on teller candidates, as needed.
▲ Responsible for supervision of tellers, including training and development, coaching, and scheduling.
▲Complete required documentation and hold meetings related to annual performance evaluations, coaching, and discipline of tellers in the branch.
▲Will be active in branch audits, especially related to all teller transactions, functions, and responsibilities.
▲Will be responsible for fraud mitigation on the teller line, decisioning of items for presentment, mitigation of loss.
▲Responsible for cash and vault management/operation, ATM management, TCR management (where applicable), and cash ordering.
▲Meet strong personal referral goals by maintaining a high level of knowledge of bank products and services in order to promote and cross-sell bank products and services to all customers.
▲Coach and support tellers in making referrals to meet their individual referral goals.
▲Operates own cash drawer/recycler with superior balancing record in addition to assisting other tellers with more complex transactions and providing overrides as needed.
▲Responsible for reviewing teller areas for neatness and verifies adherence to established security procedures and branch standards.
▲Assist branch management in training and coaching any new hire required to perform teller line responsibilities, including cross-selling, referrals, and warm hand-off management.
▲Promotes a high level of Service Excellence in customer interactions through training and through leading by example.
▲Has a higher level of check signing authority as outlined in the check signing procedures.
▲Able to complete account maintenance with a high level of accuracy and according to policy.
▲Consistently adheres to all policies and procedures, including security, check cashing, holds, balancing and dual control, and brings potential errors of others to the attention of Branch Manager
▲ All other duties as assigned
Auto-ApplyPart Time Associate Banker Columbus Central East (30 Hours)
Teller job in Bexley, OH
JobID: 210628897 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-Apply