Customer Service Clerk
Teller job in Springfield, IL
Customer Service Representative, Starting at $18.20 hr
Full-Time, Monday - Friday : 7:30am - 4:00pm.
PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click her to learn more about our employee resorts
R+L Carriers - Women in Trucking
Company Culture
R+L Carriers is seeking a Customer Service Representative to work at our Springfield, IL Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Auto-ApplyFull Time Teller
Teller job in Decatur, IL
Full-time Description
Reports to the Branch Manager or Equivalent
Non-Exempt
General Functions:
The teller will provide excellent member service by performing accurate transactions, listening, educating, and identifying members' needs. The teller will share all products/services meeting those needs to best serve the member and help the credit union prosper.
The teller position will require attention to detail, strong interpersonal skills, teamwork and a basic understanding of navigating multiple computer programs and the internet. Teller must always maintain confidentiality and professionalism in all aspects of service.
Duties and Responsibilities:
1) Reflects the credit union's core values in their daily activities and at any time they represent the credit union.
2) Greet and welcome members to the credit union in a courteous, professional and timely manner, providing
prompt, accurate, and efficient member transactions.
3) Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
4) Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and
member balances.
5) Assist with mail or email transactions, when available.
6) Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are
handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related polices
and procedures, rules and regulations for the teller area, including robbery procedures.
7) Promote, explain, and cross-serve other credit union services such as consumer and mortgage loans, IRAs,
certificates, safe deposit boxes, debit and credit cards, on-line banking, traveler's checks, and money
orders.
8) Receive mortgage, consumer loan, and other payments, and ensure the payments match balances due.
9) Enter payments into computer. Generate member receipts.
10) Place hold on accounts for uncollected funds.
11) Count, check, and package coins and currency.
12) Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof
sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
13) Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
14) Report malfunctions of teller terminals and other equipment used at the teller station.
15) Check night depository and record proper information according to credit union procedures.
16) Able to assist and backup duties and responsibilities of more senior positions as needed.
17) Provide organization-wide member service as needed by assisting with functions including, but not limited to: answering member calls, emails, and online chats.
18) Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
19) Maintains work area in an orderly manner.
20) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Performs other duties and works other hours as assigned.
21) Must be able to meet physical requirements: prolonged periods of sitting at a desk working on a computer or standing and completing training activities; must be able to lift 30 pounds at times.
22) Full-Time Teller is expected to work 40 hours per week. Part-Time Teller with benefits is expected to work approximately 30-39 hours per week. Part-Time Teller without benefits is expected to work 25-29 hours per week.
Requirements
Required Qualifications:
High School Diploma or equivalent
Availability during branch hours and to work at alternate Branch locations if/when assigned.
Preferred Qualifications:
Knowledge of bookkeeping is preferred.
Minimum 1 year of cash handling/teller experience is preferred.
PAY INFORMATION
$16 to $16.50 per hour dependent upon qualifications and experience
BENEFITS*
Insurance Options
Health
Dental
Vision
Accidental
Hospital Indemnity
Critical Illness
Voluntary Life Insurance
Short-Term Disability, Long-Term Disability, and Basic Life/AD&D Insurance all covered by LLCU
Flexible Spending Accounts (Medical FSA, Dependent Care FSA, and Limited FSA)
Health Spending Accounts
Employee Assistance Program
Time Off
Paid Time Off (PTO)
Sick Leave
Paid Holidays (those recognized by the Federal Reserve Bank)
Paid Parental Leave
Funeral and Grieving Leave
Paid Disability Leave
Additional
401k
Clothing Allowance
Community Impact/Community Service - Staff are provided up to 14 hours per year of paid time for the purposes of volunteering.
Tuition Assistance and Professional Development Opportunities
Fitness Programs
New Employee Referral Bonus
*Eligibility criteria must be met.
Customer Service- Entry Level
Teller job in Decatur, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Entry level sales and marketing representatives will be trained in the following areas:
Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training
Qualifications
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Job Requirements
4 year degree preferred
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part Time Retail Teller
Teller job in Normal, IL
Text "2411" to ************** to apply. Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99 The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What you will do
* Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
* Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
* Knowledge of and ability to provide products and services available through the retail banking branch.
* Complete transactions accurately and efficiently, including cash handling.
* Comply with all policies and procedures to minimize the risk of fraud.
Other Qualifications/Requirements
* Participate in various retail and bank projects as necessary.
* H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click
Full Time Bank Teller
Teller job in Monticello, IL
FIRST STATE BANK AND TRUST
MONTICELLO, IL
First State Bank and Trust is currently seeking a full-time Teller to join our team. As a Bank Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.
This position is located in the main lobby of our Monticello Branch, and the hours are 8:00-5:00 Monday-Friday and rotating Saturdays 8:00-12:00.
RESPONSIBILITIES
Conduct routine teller transactions within established guidelines, which may include cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
Safeguard customers' personal information and maintain confidentiality.
Maintain a professional appearance and demeanor while representing the bank.
Remain alert to potential fraud and take necessary precautions.
QUALIFICATIONS
High School diploma or equivalent.
Previous experience in banking or customer service preferred.
Strong customer service skills.
Attention to detail and accuracy.
At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.
If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!
Equal Opportunity Employer. Member FDIC. Equal Housing Lender
Teller 1
Teller job in Springfield, IL
About the Role:
We are seeking a highly motivated Full Time Teller to join our Springfield area team! As a Teller, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting bank products and services. You will play a key role in ensuring customer satisfaction and building long-term relationships with our clients. This position offers a great opportunity to gain experience in the banking industry and develop your skills in customer service and financial transactions.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in customer service or cash handling
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to multi-task in a fast-paced environment.
Responsibilities:
Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
Provide exceptional customer service by greeting customers, answering questions, and resolving any concerns
Promote bank products and services to customers and refer them to appropriate departments as needed
Maintain a balanced cash drawer and adhere to all bank policies and procedures
Assist with opening and closing procedures and perform other duties as assigned
Benefits May Include the Following:
************************************
Salary Range:
The salary range for this position is $15.50 - $16.50/hour, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.
Auto-ApplyTeller (Full Time)
Teller job in Springfield, IL
About the Role:
We are seeking a highly motivated Full Time Teller to join our Springfield area team! As a Teller, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting bank products and services. You will play a key role in ensuring customer satisfaction and building long-term relationships with our clients. This position offers a great opportunity to gain experience in the banking industry and develop your skills in customer service and financial transactions.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in customer service or cash handling
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to multi-task in a fast-paced environment.
Responsibilities:
Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
Provide exceptional customer service by greeting customers, answering questions, and resolving any concerns
Promote bank products and services to customers and refer them to appropriate departments as needed
Maintain a balanced cash drawer and adhere to all bank policies and procedures
Assist with opening and closing procedures and perform other duties as assigned
Benefits May Include the Following:
************************************
Salary Range:
The salary range for this position is $15.50 - $16.50/hour, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.
Auto-ApplyTeller
Teller job in Springfield, IL
Job Description
Who We Are...
Our members come from all different walks of life and so do we. We hire great people from a variety of backgrounds, experience and education to make our Credit Union strong. We stand strong in our core beliefs of making members money, saving members money and saving members time. See why a Credit Union is a great financial partner.
Your Role...
The Teller role is important to help develop current and new financial relationships. The ideal Teller will be able to demonstrate knowledge and abilities for the position. Candidates who can work within procedural guidelines and strive to be an active part of the team. We ask candidates to bring strong communication skills along with a trustworthy and enthusiastic spirit and understanding of customer service.
Your daily workday may look something like this:
Greeting members and providing great customer service answering inquiries and building financial relationships.
Providing transactional support to our members, including making deposits, withdrawals, check cashing, loan payments and other items with accuracy and efficiency.
Promote our products and services such as checking/savings accounts, credit card and loan products.
Perform updates for members to ensure accuracy and support fraud awareness during member interactions.
Able to work with and maintain confidential information.
Completed daily open/close process per outlined procedures.
The Requirements...
Our desired candidate will have at least 6 months cash handling experience, attention to detail, demonstrated ability with great customer service and working knowledge of Microsoft Office or industry software preferred. A high school diploma or GED equivalent is required. Additional education, certifications or Associates degree a plus.
Availability: Monday-Friday 8:00am-5:00pm; Saturday rotation hours 9:00am-1:00pm.
The Benefits...
401k Retirement & Matching Program with up to 4% matching
Health/Dental/Vision Insurance - eligible 1st of month after 60 days
Life/Disability Insurance - eligible 1st of month after 60 days
Supplemental Life Insurance - eligible 1st of month after 260 days
Paid Holidays
Paid Time Off - accrued monthly
Tuition Reimbursement on pre-approved work related coursework
Infant to Work Program
Wellness Program
The Team...
If you share a passion for making an impact in a customer-focused environment, submit your resume/application for this role.
We provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.
Part Time Teller
Teller job in Springfield, IL
Job Description
Heartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of part-time Teller. Our tellers engage with our members regarding various types of financial transactions concerning their accounts and other business affairs.
Qualified candidates must have familiarity and adeptness with computers, as well as prior customer service experience. Cash handling experience is also strongly preferred.
HCU provides a competitive salary and benefits package as well as a respectful, friendly and thriving workplace culture.
Job Posted by ApplicantPro
Teller (Part-Time)
Teller job in Springfield, IL
Make the change and be the difference. Take ownership at Clock Tower Community Bank (a division of Morton Community Bank)!
Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.
Pay or shift range: $17 USD to $19.85 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Enjoy the Benefits of working at MCB!
Part-Time Employee Benefits:
Vacation Days, Personal Days, and Paid Holidays.
Job Summary
Provides top rate service to all customers by providing accurate and efficient service, processing and recording routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Responsible for professionally promoting MCB's products and services.
Essential Duties & Responsibilities
Identify customers and accurately manage various transactions, including validating and cashing checks, accepting cash and/or checks for deposit, receiving and counting working cash, and processing cash withdrawals.
Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency.
Perform services for customers such as ordering bank cards and checks.
Receive and verify loan payments and mortgage payments.
Balance currency, cash, and checks in cash drawer at end of each day.
Answer inquiries regarding checking and savings accounts and other bank related products.
Other duties as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions
Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.
Education and Qualifications
High school diploma or equivalent
Knowledge and Skills
Exceptional customer service skills
Ability to complete tasks accurately and efficiently
Team player who operates with a dynamic, “all hands-on deck” approach
Strong problem-solving skills
Strong commitment to MCB's vision and role in the communities we serve
Positive, resourceful, and flexible
Ability to work effectively with individuals from diverse communities and cultures
Outstanding written and verbal communication skills, interpersonal skills, active listening skills and relationship building capabilities
Ability to multitask and perform a variety of job functions in any given day
Experience
Some clerical, administrative, cash handling, sales or customer service experience preferred.
Relevant computer skills.
Bank Teller
Teller job in Mattoon, IL
Job Description
First Neighbor Bank is an employee-owned, community-oriented company that offers a fun, family-focused atmosphere, great company culture and an excellent benefits package!
Are you looking to embark on a rewarding career in banking? Join our team at First Neighbor Bank as a Bank Teller! As a Teller, you will have the opportunity to interact with customers daily, providing top-notch service and building strong relationships within the community. This role is perfect for individuals who thrive in a fast-paced environment and enjoy helping others with their financial needs. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Employee Discounts, and an Employee Stock Ownership Plan. With a competitive pay rate of $16-$18 per hour, this position offers a fantastic opportunity to kickstart your career in banking.
WHAT WOULD YOU DO AS A BANK TELLER
As a Bank Teller at First Neighbor Bank, you will be responsible for assisting customers with various banking transactions, including deposits, withdrawals, and account inquiries. You will have the opportunity to provide exceptional customer service and ensure that each interaction leaves a positive impression. In this role, you can expect to work Monday through Friday, with occasional Saturdays, in a dynamic and collaborative team environment.
Your day-to-day tasks will involve processing transactions accurately, promoting bank products and services, and providing excellent customer service. Join us as a Bank Teller and make a difference in the lives of our customers!
WHAT MATTERS MOST
To excel as a Bank Teller at First Neighbor Bank, you should possess strong communication and interpersonal skills to effectively interact with customers and colleagues. Attention to detail is crucial in handling financial transactions accurately and efficiently. Additionally, having basic math skills and the ability to work in a fast-paced environment will be beneficial for this role.
Familiarity with Microsoft Office applications and banking software is preferred but not required, as we provide training to help you succeed. Join our team and utilize your skills to provide exceptional service to our valued customers!
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
First Neighbor Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applications without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Bank Teller (Part-Time) - Champaign
Teller job in Champaign, IL
Job Details Entry Champaign - Champaign, IL Part time with benefits $15.00 - $17.00 Hourly None BankingDescription
Job Title: Bank Teller (Part-Time)
Anticipated Schedule: This position typically offers 25-29 hours per week, Monday through Friday, with accommodating shift times, plus rotating Saturday shifts (4 hours).
CIBM Bank is seeking an enthusiastic and customer-focused individual to join our team as a Bank Teller! If you have a background in customer service, cash handling, or upselling, this might be the position for you! No prior banking experience is necessary - we'll provide all the training you need to succeed.
Opportunity Description:
No Banking Experience Required: We believe in training our team for success, so prior banking experience isn't necessary. We offer comprehensive training to ensure you're confident and knowledgeable in your role.
Customer-Focused: Use your passion for helping people to provide exceptional service, while promoting bank products and services to meet customer needs.
Compensation: The budgeted wage for this position is $15-$17/hr.
Key Responsibilities:
As a Bank Teller, you'll play a vital role in delivering outstanding customer service by accurately processing transactions and ensuring a seamless experience for our customers. Your key responsibilities will include:
Processing Transactions: Accurately handle cash, deposits, and withdrawals while adhering to bank policies and procedures.
Promoting Bank Services: Recognize opportunities to refer customers to additional bank services such as Retail Banking, Commercial Banking, and more.
Assisting Customers: Bank Tellers address inquiries, resolve issues, and support customers with their accounts, ensuring a positive banking experience.
Contributing to Sales Goals: Participate in sales campaigns and educate customers on the benefits of various bank products and services.
Administrative Support: Assist with account maintenance and provide support to other team members as needed.
Compliance and Security: Ensure strict adherence to bank policies, security protocols, and regulatory requirements.
Qualifications
While no prior banking experience is necessary, we prefer candidates with 1+ years of experience in customer service or related fields. Experience in cash handling, or upselling is a plus.
Comfortable using standard office software and systems.
Our Bank Tellers work in a professional office setting and will be required to use common office equipment like computers, phones, and security systems.
Ability to lift up to 50 lbs. when necessary.
A team player who thrives in a collaborative and respectful work environment.
Full-Time Teller
Teller job in Springfield, IL
Job Description
United Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information
Ensure all customers have been fully assisted
Use integrated teller and customer data base software to verify customer information and answer questions customers may have about their accounts
Process loan payments, savings bonds, cashier's checks, and registration stickers
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
Promptly answer, screen, and forward incoming phone calls
Assist and transfer customers to the correct department by using the employee/department directories
Work towards obtaining qualified customer product referrals each month
Cross sell and/or refer applicable bank products via the telephone or to customers in person
Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
Capture images on the NDP machine
Adhere to cash handling policies
Process deposits from the night depository box and mailed deposits
Adhere to dual control policies
Issue Ace/Gift cards
Re-pin debit cards
Maintain in-depth knowledge of bank products and services
Maintain knowledge of all regulatory standards
Complete all training and online testing requirements as assigned
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
Other related duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
Education/Experience Requirements:
High school diploma or equivalent
Additional Requirements:
Previous customer service skills preferred
Strong attention to detail
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to multitask
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None Required
Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
The employee may occasionally lift and/or move up to 25 pounds
Benefits:
The following benefit programs are available to all employees:
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit **************************** for more information on UCB's complete benefit package.
Universal Banker III
Teller job in Decatur, IL
Town and Country Bank is seeking a Universal Banker III for our Decatur branch. The Universal Banker III develops and grows customer relationships while identifying customer needs and matching those needs with bank loans, products and services. The Universal Banker III also supports customers with traditional banking needs and complex service transactions while providing exceptional service.
ABOUT US:
At Town and Country our mission is to empower the financial well-being of our communities, one person at a time.
The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team.
ESSENTIAL FUNCTIONS AND DUTIES:
•Originate and close consumer loans while maintaining thorough knowledge of lending programs and regulations.
•Complies with provisions within the S.A.F.E. Act and adheres to HMDA.
•Provides proactive customer outreach to measure success and offer new tools to help customers meet their consumer banking goals.
•Advises current and prospective customers on bank products and services that are best suited to their needs.
•Assist customers with opening and managing their bank accounts and finances; refer customers to other staff within the bank as needed.
•Ensure efficiency of branch services operations and adhere to policies and procedures.
•Create positive public perceptions of the bank through courteous and friendly interactions.
•Complete bank transactions timely and accurately while acting as teller and banker.
•Manages cash drawer by balancing throughout work shift, counting and packaging currency and coins, reconciling transactions and maintaining supply of cash and currency.
•Maintains customer confidence and protects bank operations by keeping information confidential.
•Identify customer needs and make referrals to other areas of the bank.
QUALIFICATIONS:
•Two years experience working in a sales and goal-based environment.
•Three years banking and consumer lending experience preferred.
•Registration on the National Mortgage Loan Registry (or updated NMLS Employment Record) required within 60 days of employment.
•In-depth knowledge of banking practices and regulations.
•Team-oriented with a positive outlook.
•Exceptional communication and customer service skills.
Auto-ApplyPart Time Universal Banker/Teller I
Teller job in Arcola, IL
At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.
At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.
Responsibilities include, but are not limited to:
* Part-time position - Weekends will be required.
* Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
* Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
* Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.
* Gain manager assistance with any suspicious transactions.
* Obtain management approval for transactions outside authorized limits.
* Adheres to all bank compliance, security and operational policies and procedures.
* Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
* Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.
* Performs changes to existing accounts as requested by the customer.
* Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.
* If applicable, allows entry of safe deposit box holders.
* Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook.
* Maintains customer confidentiality.
* May participate in bank promotions, external community events, and promotional activities.
* May be required to work in other First Mid Banking centers.
* Complete other specified duties as assigned
Sales:
* Develops and maintains relationships with business partners.
* Develops and maintains strong relationships with customers.
* Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
* Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
* Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines.
* Consistently meet or exceed established goals for the position.
Qualifications
Education:
* High School Diploma/GED required.
Experience:
* 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
* Previous sales experience preferred.
* Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills:
* Proficient in usage of Microsoft Office and computer application.
Total Rewards:
* Competitive health, dental & vision coverage with HSA match
* 401(k) with employer match + Employee Stock Purchase Plan
* Generous PTO, paid holidays & parental leave
* Tuition reimbursement & performance-based bonuses
* Visit our Total Rewards page to see our full list of benefits
First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
LP123
Customer Service
Teller job in Springfield, IL
Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.
Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.
***********************
Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions.
We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development.
Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
Entry level sales and marketing representatives will be trained in the following areas:
Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training
Qualifications
Job Description/Responsibilities:
Contribute to a positive & energetic environment
Maintain professional standards in marketing, sales & customer service
Customer interaction to promote products & services
Participate in daily training sessions & campaign meetings
New account acquisition & customer retention
Interact with customers daily to review current promotions, provide service quotes and sign on new accounts
Conduct credit checks for potential customers
Work strategically on a lead-based sale campaign
Paperwork & lead disposition as needed
Position Benefits
Competitive Compensation- Weekly Pay
Merit Based Advancement
Exciting Bonuses & Incentive Plan
Company Events
Fun Work Environment
Job Requirements
4 year degree preferred
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Ability to perform at a high level in a fast paced environment
Reliable transportation is a required!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Full Time Teller
Teller job in Springfield, IL
Job Description
Heartland Credit Union is seeking a highly motivated and positive individual with a propensity to serve others to fill the position of full-time Teller. Our tellers engage with our members regarding various types of financial transactions concerning their accounts and other business affairs.
Qualified candidates must have familiarity and adeptness with computers, as well as prior customer service experience. Cash handling experience is also strongly preferred.
HCU provides a competitive salary and benefits package as well as a respectful, friendly, and thriving workplace culture.
Job Posted by ApplicantPro
Full-Time Teller
Teller job in Divernon, IL
Job Description
United Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environment
Assist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account information
Ensure all customers have been fully assisted
Use integrated teller and customer data base software to verify customer information and answer questions customers may have about their accounts
Process loan payments, savings bonds, cashier's checks, and registration stickers
Handle checks and cash for deposit; verify amounts and examine checks for endorsement before processing
Promptly answer, screen, and forward incoming phone calls
Assist and transfer customers to the correct department by using the employee/department directories
Work towards obtaining qualified customer product referrals each month
Cross sell and/or refer applicable bank products via the telephone or to customers in person
Maintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customer
Capture images on the NDP machine
Adhere to cash handling policies
Process deposits from the night depository box and mailed deposits
Adhere to dual control policies
Issue Ace/Gift cards
Re-pin debit cards
Maintain in-depth knowledge of bank products and services
Maintain knowledge of all regulatory standards
Complete all training and online testing requirements as assigned
Maintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller Guidelines
Other related duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
Experience using Web Teller and check imaging software is a plus
Education/Experience Requirements:
High school diploma or equivalent
Additional Requirements:
Previous customer service skills preferred
Strong attention to detail
Strong time management and organizational skills
Ability to practice discretion and handle confidential information in a professional manner
Ability to perform duties independently with limited direct supervision
Problem Solving/Analysis skills
Ability to communicate effectively with customers and coworkers
Written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to explain the benefits of bank products and services and answer customer questions regarding these products and services
Knowledge of financial institution regulations
Ability to multitask
Strong professional integrity in compliance with company policy, and ethical and legal standards
General knowledge of bank procedures and how they apply to other areas of the bank
Attendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None Required
Working Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hours
Requires bending, stooping or standing as necessary
Requires the ability to hear, speak and/or signal people
Effectively communicate verbally, in writing, and in English
Requires manual dexterity, typing, and the ability to count money and key in transactions
The employee may occasionally lift and/or move up to 25 pounds
Benefits:
The following benefit programs are available to all employees:
401(k) retirement plan (requires 60 days of employment, age 20)
Paid Leave Time
Free checking account including identity theft and cellphone protection, Roadside Assistance and more
Free savings account & Safety Deposit Box
Cashier's checks
In addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)
Sick/Personal Time (requires 90 days of employment)
Holidays
Jury Duty leave
Health Insurance (requires 60 days of employment)
Dental Insurance (requires 60 days of employment)
Vision Insurance (requires 60 days of employment)
Life Insurance (requires 60 days of employment)
Short-Term Disability Insurance (requires 60 days of employment)
Long-Term Disability Insurance (requires 60 days of employment)
Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 60 days of employment)
Tuition Reimbursement
Military Leave
Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit **************************** for more information on UCB's complete benefit package.
Full Time Bank Teller
Teller job in Bloomington, IL
Job Description
BANK TELLER (FULL TIME)
FIRST STATE BANK AND TRUST
BLOOMINGTON, IL
First State Bank and Trust is currently seeking a full-time Teller to join our team. As a Bank Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.
The hours for this position are typically 8:00a.m. to 5:00 p.m. on Monday through Friday, and 7:00 a.m. to 12:00 p.m. on rotating Saturdays.
RESPONSIBILITIES
Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
Safeguard customers' personal information and maintain confidentiality.
Maintain a professional appearance and demeanor while representing the bank.
Remain alert to potential fraud and take necessary precautions.
QUALIFICATIONS
High School diploma or equivalent.
Previous experience in banking or customer service preferred.
Strong customer service skills.
Attention to detail and accuracy.
At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.
If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!
Equal Opportunity Employer. Member FDIC. Equal Housing Lender
Universal Banker
Teller job in Decatur, IL
Reports to the Branch Manager or Equivalent
Non-Exempt
General Functions:
Continually provide excellent member service while functioning in multiple roles, including teller line transactions, lending, and new account opening and maintenance. The Universal Banker (UB) will provide excellent member service by performing accurate transactions, listening, educating, and identifying members' needs. The UB will share all products/services meeting those needs to best serve the member and help the credit union prosper.
The UB position will require attention to detail, strong interpersonal skills, teamwork and a basic understanding of navigating multiple computer programs and the internet. UB must always maintain confidentiality and professionalism in all aspects of service.
Duties and Responsibilities:
1) Reflects the credit union's core values in their daily activities and at any time they represent the credit union.
2) Promote credit union products and services based on member needs that transpire from member interviews. Maintain current knowledge of all credit union's services and policies. Maintain knowledge of competitor's rates, terms, etc., as well as internal trends relating to lending. Counsel members on interest rates and cross-serve services offered at the credit union.
3) Open new share accounts and certificates. Assist members in the completion of Individual Retirement Account and Share Certificate applications.
4) Process new account information including ordering checks, verifying eligibility, checking for appropriate signatures, filing cards, mailing welcome letters, etc. Type, laminate, and mail membership cards to members. Print starter or temporary checks for members. Assist members with Instant Issue ATM cards.
5) Prepare coupons for skip-a-pay when sold.
6) Assist members with wire transactions and in closing accounts.
7) Assist members with discrepancies and complaints. Make corrections and refunds on accounts if necessary.
8) Ensure accurate processing of loans by making sure that each one is properly documented, closed, disbursed, coordinated, and filed. Notify auto dealerships of any missing paperwork.
9) Analyze and process consumer loan applications. Pull credit reports for all accounts, verify debts, estimate monthly payment for any outstanding debts not listed and add them to debts on application.
10) Mail loan application and/or information to members and prospective members. Look up NADA values and provide quotes to members.
11) Review delinquency notices for accuracy and mail them as appropriate.
12) Assist member with information as to the status of pending loans. Explain reasons for denial and explore options for members when loans are denied.
13) Assist members and Loan Processors in filing debt protection, credit disability, and credit life insurance claims.
14) Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
15) Able to assist and backup duties and responsibilities of more senior positions or other positions as needed.
16) Provide organization-wide member service as needed by assisting with functions including, but not limited to: answering member calls, emails, and online chats.
17) Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
18) Maintains work area in an orderly manner.
19) This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Performs other duties and works other hours as assigned.
20) Must be able to meet physical requirements: prolonged periods of sitting at a desk working on a computer or standing and completing training activities; must be able to lift 30 pounds at times.
Requirements
Required Qualifications:
High School Diploma or equivalent
Minimum of 6 months of teller or cash handling experience.
Minimum of one year customer service experience.
Availability during branch hours and to work at alternate Branch locations if/when assigned.
Preferred Qualifications:
Knowledge of bookkeeping is preferred.
Minimum 1 year of cash handling/teller experience is preferred.
PAY INFORMATION
$17.15 to $17.50 per hour dependent upon qualifications and experience
BENEFITS*
Insurance Options
Health
Dental
Vision
Accidental
Hospital Indemnity
Critical Illness
Voluntary Life Insurance
Short-Term Disability, Long-Term Disability, and Basic Life/AD&D Insurance all covered by LLCU
Flexible Spending Accounts (Medical FSA, Dependent Care FSA, and Limited FSA)
Health Spending Accounts
Employee Assistance Program
Time Off
Paid Time Off (PTO)
Sick Leave
Paid Holidays (those recognized by the Federal Reserve Bank)
Paid Parental Leave
Funeral and Grieving Leave
Paid Disability Leave
Additional
401k
Clothing Allowance
Community Impact/Community Service - Staff are provided up to 14 hours per year of paid time for the purposes of volunteering.
Tuition Assistance and Professional Development Opportunities
Fitness Programs
New Employee Referral Bonus
*Eligibility criteria must be met.