Bank Teller
Teller job in Cincinnati, OH
Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees.
Guardian Savings Bank has an opening for a full-time Bank Teller. You will work in a branch, independently and with your branch team. You will have excellent communication skills, give attention to detail and have an aptitude for numbers. In this position you will operate a teller window, welcoming our customers and serving them by processing a variety of transactions and requests.
Essential Duties and Responsibilities
Complete deposits, withdrawals, and other financial interactions
Provide excellent customer service
Balance teller station
Confirm accuracy of transactions
Prepare, verify and issue cashier checks, personal money orders, and facilitates wire transfers
Open new accounts
Renegotiate certificates of deposit
SKILLS/QUALIFICATIONS
High school diploma or equivalent, required
Minimum of 1 year working experiences in a customer service position, required
Minimum of 2 years of Bank teller experience, preferred
Previous experience working directly with the public, preferred
Knowledge of Microsoft software products, preferred
Cash handling working experience, preferred
Availability to travel, required
Compensation:
Benefits package includes 401(k) match, medical/dental/vision
Potential for bonuses
Accrued paid time off
Growth opportunity
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time, with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Bank Teller
Teller job in Forest Park, OH
Founded in 1904, Union Savings Bank has proudly served our local communities by promoting responsible homeownership through prudent lending practices. Headquartered in Cincinnati, Ohio, we now operate 40 full-service branches and lending offices across Ohio, Indiana, Kentucky, and Pennsylvania.
We are committed to community, integrity, and personalized service-and we're looking for team members who share those values.
Position Summary
We are seeking a Full-Time Bank Teller who will be the face of Union Savings Bank at the branch level. This role is essential in delivering outstanding service to our customers by assisting with daily financial transactions and supporting branch operations.
Key Responsibilities
Process customer transactions including deposits, withdrawals, and payments
Issue cashier's checks, money orders, and initiate wire transfers
Balance cash drawer daily and ensure accuracy of transactions
Open new personal or business accounts
Assist with certificate of deposit (CD) renewals and rate negotiations
Provide courteous, prompt, and professional service
Follow all bank procedures, regulations, and compliance guidelines
Qualifications & Experience
High school diploma or equivalent
Prior experience in a customer-facing role (e.g., retail, food service, banking)
Basic computer proficiency and experience using office equipment (phones, copiers, fax machines)
Key Competencies
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to multitask and problem solve in a fast-paced environment
Self-motivated and reliable
Works well independently and in a team setting
Compensation:
Benefits package includes 401(k) match, medical/dental/vision
Potential for bonuses
Accrued paid time off
Growth opportunity
Additional Information
This job description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties. Responsibilities may evolve based on the needs of the bank.
Union Savings Bank is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Part-Time Teller (College Hill)
Teller job in Cincinnati, OH
ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, OH. Voted top places to work for seven consecutive years in the Cincinnati region. Also recognized as a Top Workplace in the United States by USA Today in 2022, 2024, and 2025! We believe that hiring the best people is at the very core of our success. At Kemba Credit Union, every single team member makes a difference, and together we make an impact in the lives of our members and the communities we serve.
Joining our team has it's perks:
Generous PTO Including Birthday PTO
Ample Growth Opportunities
401k Plan with Match up to 5%
Paid Holidays
Employee Loan Discounts
Wellness Program
And Much More!
POSITION PURPOSE
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. This position will also involve balancing each day's transactions and verifying cash totals. Additionally, the position involves performing specific assigned side-jobs and assisting other Tellers with a variety of duties as required. This position will ensure that members are promptly and professionally served.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Receives share deposits and loan payments in person or by mail.
Processes cash advances, cashier's checks, money orders, and similar transactions.
Disburses cash or check share withdrawals in person.
Processes assigned cash and transactions and balances at the end of the day.
Receives and processes payroll deduction starts, stops, and increases.
Verifies transactions, monitors deposit amounts, and examines documents for endorsement and negotiability.
Detects and resolves discrepancies promptly.
Actively cross-sells Credit Union products and services.
QUALIFICATIONS
EDUCATION/CERTIFICATION:
A high school graduate or equivalent.
REQUIRED KNOWLEDGE:
Knowledge of Teller policies and procedures.
Basic understanding of Credit Union operations.
EXPERIENCE REQUIRED:
One month to twelve months of similar or related experience.
SKILLS/ABILITIES:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machines, typewriters, copy machines, coin and money counting machines, and telephones.
Good typing skills.
Auto-ApplyPersonal Teller
Teller job in Cincinnati, OH
Personal Teller General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
Through Interactive Teller Machines (ITM), the Personal Teller administers all teller transactions virtually and assists with ensuring any
additional member's needs are directed to the appropriate GECU team member ensuring a positive member experience.
Essential Responsibilities:
Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, etc. via video sessions following appropriate policies and procedures
Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability Determine additional holds as necessary and communicate this information with members effectively
Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation Collaborate with and refer members to branch team members through internal communications as necessary to complete or resolve additional issues that have been uncovered during the video session
Guide members through self-service handling of account maintenance requests through digital channels
Responsible for daily balancing procedures
Perform other duties to support Virtual Branch Services as necessary
Education and Experience:
High school diploma or GED required
One year of customer service experience preferred
Knowledge, Skills, and Abilities:
Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
Ability to function well in a fast-paced call center environment
High attention to detail in reviewing member accounts and processing transactions
Strong computer skills with proficiency in Microsoft Office products
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
Virtual Teller
Teller job in Wilmington, OH
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
Top Workplaces USA national award in 2022, 2023, 2024 and 2025
Newsweek's America's Best Banks 2023 and 2024
Newsweek's America's Greatest Workplaces 2024 and 2025
Forbes America's Best Banks 2024 and 2025
Forbes Best-in-State Banks 2020, 2021 and 2025
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies through the Interactive Teller Machine Virtual Center. Will have the ability to process teller transactions, introduce clients to bank products and services, assist customers with maintenance request, and resolve customer service issues. Tellers are willing to work a flexible schedule to accommodate the possible extended operating hours and business needs of the ITM Virtual Center.
Job Duties:
Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times through the Interactive Teller Machine Virtual Center.
Develop and retain the virtual customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence, problem resolution, while maintaining a positive demeanor.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
Receives checks and cash virtually for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
Follow operational standards regarding security, risk management, and compliance.
Consistently completes required training for all bank and branch policies and procedures.
Maintain a working knowledge of the complete line of products and services offered.
Deliver efficient results by handling client's needs with the shortest wait times necessary.
Must have the ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources.
Will perform special projects as assigned.
Education, Job Skills and Qualifications:
High School Diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to work in a fast paced environment with a high degree of accuracy and close attention to detail.
Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
Excellent verbal and written communication skills.
Trustworthy and confidential behavior is essential in this role.
Positive and professional attitude.
Punctual, present, and excellent work ethic at scheduled time(s).
Proven team player.
Must be able to travel to attend internal education and meetings which in some circumstances may include overnight stay.
Reliable transportation to arrive to and from ITM call center.
Presentable via video chat/display while maintaining Bank and Retail Standards
Basic Qualifications:
High School Diploma or GED; 1 month to two years related experience and/or training; or equivalent combination of education and experience.
Reliable transportation to arrive to and from ITM call center.
Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay.
Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process or other inquires.
Auto-ApplyPart-Time Teller
Teller job in Vandalia, OH
MyUSA Credit Union is an over $350 million, member-owned financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Springfield and Vandalia. We are seeking interested candidates for a Part-Time Teller at our Vandalia branch. MyUSA Tellers provide extraordinary member service both in person and over the phone, following the standards as set forth by the Credit Union. Flexibility may be required on occasion to accommodate staffing needs at alternate branch locations. Teller Responsibilities include:
Accurately process member transactions
Successfully refer products and services to new and existing members through anticipating our members' financial needs
Ideal candidate will thrive in an environment where individuals are encouraged to be self-starters, but also work in collaboration with team members
Teller Qualifications include:
Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit ************************* to learn more)
Previous sales and cash handling experience preferred
Effective communication skills (oral and written)
Strong organizational skills to provide a high level of accuracy on all transactions
Possess team “attitude” and professionalism at all times
Strong computer skills and ability to operate standard office equipment as needed to perform the role such as computer, calculator, copier
Minimum High School Graduate
MyUSA Credit Union is an equal opportunity employer. Job Type: Part-Time Benefits:
401(k) Matching
Generous Paid Time Off
Credit Union membership
Referral program
Physical setting:
Office
Schedule:
Day shift
Experience:
Cash handling experience preferred
Banking experience preferred
Customer service experience preferred
FT & PT Customer Service, $20/hr Paid Weekly!
Teller job in Hebron, KY
Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.
Full-time & Part-time Positions Available Customer Service Agents employed by Trego Dugan Aviation Contractor for Allegiant Air, Frontier Airlines and Sun Country at the Cincinnati/Northern Kentucky International Airport (CVG).
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test
Available to work nights, weekends, and holidays
Must be able to complete required training
Customer Service Agent
General Purpose of Job:
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Obtain and hold a customs seal
Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
MUST be able to work a flexible schedule including nights, weekends and holidays
Auto-ApplyCustomer Service
Teller job in Wilmington, OH
Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile.
Requirements:
* Must be able to perform the essential functions of this position safely while meeting productivity standards
* Able to stand and/or walk entire shift
* Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
* Occasional bending and twisting
Duties & Responsibilities:
* Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
* Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning.
* Sets the next shift up for success.
* Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
* Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
* Folds pizza boxes.
* Effectively communicates with customers, co-workers, and managers in person or over the telephone.
* Takes customer orders at the register.
* Completes the meal by offering suggestive sell items to the customers.
* Offers to refill drinks, provides plates and napkins as needed, and answers customer questions.
* Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
* Follows detailed food recipes while completing subs, pizzas, and salads for customers.
* Full-fill customer orders and verify the accuracy of orders.
* Provide a friendly and welcoming environment for customers.
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them.
Customer Service
Teller job in Richmond, IN
Lee's Famous Recipe Chicken - Immediate Hiring for Cashier
Are you enthusiastic about providing fast and friendly service in a fun and loving environment? Do you enjoy building relationships with customers while ensuring their orders are correct and timely?
Lee's Famous Recipe in Richmond, an individually owned and operated establishment, is seeking highly skilled Cashiers to join their dynamic team. As a Cashier, you will play a crucial role in greeting customers with a smile, accurately taking orders, handling cash transactions, and maintaining a clean and welcoming atmosphere for all.
What Does It Mean To Be A Famous Team Member?
Greet customers with an upbeat attitude and smile
Listen attentively to customers for accurate order taking
Handle cash transactions and maintain cash drawer balance
Ensure customers receive the correct food orders consistently
Keep workstations and restaurant clean to enhance customer experience
Maintain composure during busy periods
Stand, move, and carry lightweight items
Work in a fast-paced environment
Minimum age requirement: 16 years old
Famous Benefits:
401K
Health Insurance
Paid Vacation
Flexible hours
Competitive pay
Meal discounts
Enjoy a fun and friendly work environment
Floater Teller
Teller job in Cincinnati, OH
TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Floating Teller to conduct our members day-to-day transactions at whichever branch has the highest need. Are you a positive person that flourishes with social interaction? Do you enjoy helping the community with quality customer service? Are you looking to join a team-oriented and top-industry company? If yes, keep reading!
We provide great benefits and perks, including health, dental, vision, and prescription coverage. Life and disability insurance and some health insurance plans are at no cost to employees. We also offer immediate enrollment in our 401(k) plan, free parking, and an onsite gym available 24/7. We also offer a generous Paid Time Off (PTO) policy that includes 9 paid holidays, 24 hours/year of time off to volunteer, and 2 paid in-service days. We help you pay for school with tuition and student loan assistance. If this sounds like the right opportunity for you, apply today!
ABOUT TRUPARTNER CREDIT UNION
Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Louise's goal was to help each person attain their personal economic goals. TruPartner has always believed in this philosophy of "people helping people". Now, we are leaders in the financial industry. We offer numerous products for our members to help them save money for the future as well as various lending options for their short and long-term needs. Our savings products pay dividends and our loan rates are very competitive with the market. Most of all, we love to give top-notch service to our 17,000+ member-owners.
TruPartner is filled with friendly, courteous, knowledgeable, and educated staff that offers a team-oriented and collaborative environment for everyone to succeed! Our very own CEO began her career as a teller - so the possibilities for career advancement are endless.
A DAY IN THE LIFE OF A TELLER
As a teller, you are valuable to the credit union for being the first point of contact with our in-branch members. With excellent communication, you answer questions and proactively help members choose the best solutions for their financial situation. You perform their transactions and you enjoy listening and empathizing with members to try to remedy any complaints in a calm and composed manner. Excellent organization and time management skills assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed. You get great satisfaction by offering exceptional service to our members that provides everyone enormous success.
QUALIFICATIONS
Previous customer service or related experience
Basic understanding of computers and technology
Strong communicator
Prior cash handling is a plus
Bilingual in English/Spanish is preferred
Can you stay calm under pressure? Do you have strong communication skills? Are you able to quickly adapt and think critically to solve any problems that arise? Do you have excellent organization and time management skills? If yes, we want you to join our TruPartner team!
WORK SCHEDULE
You typically work Monday through Friday between 8:15 AM and 6 PM, depending on your branch hours and the overall schedule of the department. We also need you to work some Saturdays (typically 2/month) until 1:30PM. Your flexibility provides excellent customer service that our members and team greatly appreciate.
ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?
If you feel you'll be perfect as our full-time Teller, apply now using our initial 3-minute, mobile-friendly application.
For the full job description, see our jobs website at *******************************************************
Universal Banker 3
Teller job in Cincinnati, OH
Full-time Description
The Universal Banker is the core role within the retail branches. There are 3 levels within the Universal Banker job family with progressive responsibilities. All Universal Bankers provides exceptional front line customer service and sales within the branch.
The Universal Banker 3 supervises assigned employees and is regarded as senior member of retail team. Is able to perform all Universal Banker job duties, including advanced functions, with accuracy and reliability. Serves as back-up to Branch Leadership as needed.
Duties and Responsibilities:
Provides excellent customer service by processing customer transactions and handling account maintenance; answers customer inquiries both in person and on the telephone including Customer Relationship Center Support; follows-up with customers as necessary.
Supervises assigned employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations.
As needed and assigned, assists the Branch Manager in managing the specified bank branch; completes bank schedules; ensures reports are completed; ensures policies and procedures are being followed; delegates branch staff duties; maintains acceptable level of non-sufficient fund fee waivers as determined by management; approves and performs customer transactions; opens and closes the branch; oversees maintenance and security of facility; resolves customer complaints.
Serves as subject matter expert and is able to perform all branch operational duties as needed including wire transfers, Notary duties, check verifications, teller line activities, all account opening and closing, vault maintenance, cross-sales and referrals. Performs advanced banking duties including handling escalated customer complaints, responding to lending product/rate inquiries, taking consumer loan applications and completing required disclosures, and handling loan closure processing and communications.
Handles assigned branch administration and oversight duties including report generation, monitoring and interpretation; completion of branch audits; and vendor management (including selection, relationship management, performance metrics and accountability).
Understands and strives to meet individual, team and branch performance metrics and sales goals. Facilitates teamwork and shared responsibility for success. Participates in and may lead team meetings, completes all assigned training and leads staff training as necessary. Learns/keeps up to date with all assigned systems, software and procedures including Digital Banking system, online service procedures, wire transfer certification, and Webcapture system.
As directed, acts and branch and company representative by attending meetings (inside and outside of the organization), participating in community events and engaging in industry associations.
May float to other bank branches as needed.
Keeps up to date and complies with all bank policies/procedures as well as applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations.
Other Duties as assigned.
The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
Qualifications and Skills:
3-5 Years of banking experience is required. Experience must include cash handling and customer service.
Experience as a supervisor, mentor or team leader is required.
Strong understanding of banking laws and regulations is required.
Notary Public is required.
NMLS number is required.
High School Diploma or equivalent is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Cleartouch, Nautilus, various government and investor software/web portals is preferred. CRM is preferred.
Driver's license is required.
Necessary competencies:
Active Listening
Change Champion
Coaching
Confidence
Critical Thinking
Delegation
Communication
Organizational Savvy
Physical Environment:
While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the work environment is usually quiet to moderate.
This position is performed in a retail bank setting.
Employee must be able to work days and hours that branch is open including weekends and overtime as needed.
Universal Banker I
Teller job in Richmond, IN
Universal Banker I will serve as the face of the Bank at our retail branches. Universal Banker I will maintain long-standing customer relationships and effectively generate new relationships within our community markets. In addition to handling day-to-day deposits and withdrawals, Universal Banker I will be responsible for opening new deposit account and establishing IRAs, as needed. In general, Universal Banker I will assist in leading the branch CSR team by taking on transactions that require elevation and by using their experience as a developmental tool.
Essential Responsibilities
* Provide excellent customer service
* Open and maintain deposit accounts and IRAs
* Process customer financial transactions
* Address customer inquiries regarding all deposit products and account information
* Maintain knowledge of new account policies and procedures
* Verify cash shipments and accurately balance the vault
* Maintain and accurately balance cash drawer
* Promote and cross-sell Bank products and services
* Achieve and maintain 80% of individual sales goal
* Assist CSR I and CSR II with customer interactions and make decisions, as needed
* Build and maintain a customer portfolio through the Sales Management CRM system
* Maintain branch audit logs
* Balance branch via TellerInsight
* Balance and troubleshoot ATM
* Participate in community involvement initiatives
* Other administrative duties, as directed
Competencies & Qualifications
* High School diploma or equivalent required
* 1-2 years Universal Banker experience, including new accounts, IRAs, and vault balancing preferred, but not required
* Acute detail orientation with demonstrated record of accuracy
* Previous cash handling
* Ability to prioritize tasks quickly and appropriately
* Strong interpersonal communication skills
* Customer service orientation
* Ability to proactively solicit new business
* Strong working knowledge and ability with Microsoft Office and web-based programs
* Float staff may be required to work at different Wayne County branches weekly, based on staffing needs
Universal Banker - Bellevue
Teller job in Bellevue, KY
“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“
Starting Rate: $20.00 hourly
About Republic Bank
Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com.
POSITION PURPOSE AND OBJECTIVES:
The Universal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling business and consumer deposit products. Additionally, this position must deliver a high level of service by opening and closing deposit accounts, and directing customer service issues, and handling teller transactions. This position is also part of a team helping the banking center achieve their sales goals.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
MINIMUM QUALIFICATIONS:
• Minimum 2 years previous retail sales experience or 1-year Republic Retail Banking experience required.
• Basic computer skills required.
• Proficiency in Microsoft Office products and internet applications.
• Previous loan experience preferred.
• Fluent in English (speak, read, write, comprehend, communicate) required. Fluent in Spanish (speak, read, write, comprehend, communicate) preferred.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
• Responsible for comprehensive, prompt, and efficient client transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into Horizon system.
• Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients.
• Consistently deliver the Republic Experience to every client.
• Balances cash drawer each day, meeting Republic's standard of performance.
• Performs SSR transaction overrides & makes hold decisions.
• Receives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system.
• Takes outgoing wire transfer requests; processes cash advances; cashes checks & processes withdrawals; opens & records the night drop deposit transactions; balancing ATM; research necessary information upon client's request while following all security procedures for the banking center.
• Using consultative sales, engage in conversations with existing and potential clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
• As needed, open and close all types of deposit accounts (checking, savings, CD's) both business and personal, following all bank policies and procedures.
• Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
• Adhere to Bank's new client on boarding process and procedures.
• Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
• Efficiently operate in the consumer loan system for credit card applications, unsecured loans, auto loans, and other consumer loans.
• Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
• Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
• Willingly perform all other duties and projects as assigned.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED:
• Excellent verbal communication skills required for effective interactions with clients to meet financial investment objectives and/or resolve problems or complaints.
• Self-motivated and work well in a team environment.
• Requires a high energy level and strong sense of urgency.
• Well organized and able to multi-task.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
OTHER REQUIREMENTS:
• Travel between Republic Banking facilities is required.
• Reliable transportation is required.
• Limited out-of-town travel is required for training purposes for those outside of the Louisville Market.
• Flexible work schedule that will include some evenings, weekends, and overtime.
• Stay abreast of new developments, best practices, and statutory and regulatory changes.
• Regular and predictable physical presence at the worksite is an essential function of this position.
**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.
Part Time (30 Hours) Associate Banker, Chester Blvd Branch, Richmond, IN
Teller job in Richmond, IN
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
**Job Responsibilities**
+ Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
+ Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
+ Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
+ Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
+ Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
**Required Qualifications, Capabilities, and Skills**
+ Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
+ Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
+ Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
+ Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
+ Ability to quickly and accurately learn products, services, and procedures.
+ Client service experience or comparable experience.
+ High school diploma or GED equivalent.
**Preferred Qualifications, Capabilities, and Skills**
+ Strong desire and ability to influence, educate, and connect customers to technology solutions.
+ Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Teller Supervisor
Teller job in Cincinnati, OH
Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank is looking for a Teller Supervisor for our Mt Airy branch.
Purpose of the role
As a Teller Supervisor you will support the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.
Essential Duties and Responsibilities
Complete deposits, withdrawals, and other financial interactions
Provide excellent customer service
Balance teller station
Confirm accuracy of transactions
Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
Open new accounts
Renegotiate certificates of deposit
Review balances with employees and staff daily
Education and Experience
High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
Minimum 1 year of working experience in a bank branch setting, required
Minimum 1 year of working experience as Teller, required
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred
Proficient with Microsoft
Job competencies
Organized and dependable
Analytical and attention to detail
Ability to problem solve and multi-task
Verbal and Written Communication
Self-Motivated
Team Player
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Universal Banker Operations Specialist Supervisor - Head Teller
Teller job in Wilmington, OH
Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
* American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
* Top Workplaces USA national award in 2022, 2023, 2024 and 2025
* Newsweek's America's Best Banks 2023 and 2024
* Newsweek's America's Greatest Workplaces 2024 and 2025
* Forbes America's Best Banks 2024 and 2025
* Forbes Best-in-State Banks 2020, 2021 and 2025
* TIME's America's Growth Leaders 2026 award winner
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position is responsible for the day-to-day operations of the branch teller area and support of the overall branch operational soundness. Will serve a vital role in helping the branch obtain goals, by coaching and developing new and veteran tellers by teaching new skills, expanding knowledge, and assisting the Branch Manager with bank expectations and standards.
Will have the ability to open deposit accounts, process teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues in accordance with Bank policies. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner.
Job Duties:
* Lead by example.
* Manage the day-to-day operations of the branch teller line Duties include branch teller line scheduling to ensure proper coverage, meeting referral goals, and overseeing of operational standards.
* Tasked to be the branch point person for audit preparation based on Standard Operating Procedures. Responsible for ensuring the entire branch team is following procedures, and educates the team on any updated or changes in policies and procedures.
* This position will work with the manager to ensure that the branch will successfully pass any and all audits.
* Will be responsible for providing coaching to assist in the development of the teller line team and others to be better.
* Monitor performance and report to management.
* May assist Branch Manager with hiring of branch teller line staff. Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.
* Maintain a position of trust and responsibility by keeping all customer business confidential.
* Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals.
* Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
* Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
* Will be responsible for processing complex multi-step teller transactions.
* Must have the ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Will provide follow up to customer, branch staff and/or internal partner on resolution of issue(s).
* Follow operational standards regarding security, risk management, and compliance.
* Consistently completes required training for all bank and branch policies and procedures.
* Make sales calls via phone or accessible video conferencing systems to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce.
* Maintain a well develop working knowledge of the complete line of products and services offered.
* Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
* Responsible for meeting and adhering to Retail Branch Standards which includes dress code.
* Will perform special projects as assigned.
Education, Experience and Job Skills:
* High School Diploma or GED;
* 1+ years related work experience in customer service.
* Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
* Trustworthy and confidential behavior is essential in this role.
* Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel) with common understanding of computer hardware and software (keyboard, mouse, icon identification, etc).
* Excellent verbal and written communication skills.
* Positive and professional attitude.
* Ability to address and coach co-workers to be better.
* Client focused.
* Proven Team Player.
* Daily flexible and reliable transportation.
* Role requires consistent standing to perform role, bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
* Must be able to lift up to 25 lbs. on consistently basis.
* Must be able to travel to attend internal education and meetings, which in some circumstances, could include overnight stay and multiple hours of travel. Travel also required to fill in at other branches as needed.
Basic Qualifications:
* High School Diploma or GED.
* 1+ years related work experience in customer service.
* Daily flexible and reliable transportation.
* Role requires consistent standing to perform duties. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
* Must be able to lift up to 25 lbs. on consistently basis
* Must be able to travel to attend internal education and meetings; which in some circumstances, could include overnight stay and multiple hours of travel. Travel also required to fill in at other branches as needed.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Universal Banker 2
Teller job in Cincinnati, OH
Full-time Description
The Universal Banker is the core role within the First Federal Lakewood retail branches. There are 3 levels within the Universal Banker job family with progressive responsibilities. All Universal Bankers provides exceptional front line customer service and sales within the branch.
The Universal Banker 2, as directed, provides day-to-day direction to other Universal Bankers, approves transactions and assigns work. Performs primary and advanced duties including check verification, wire transfers, and facilitation of team meetings.
Duties and Responsibilities:
Provides excellent customer service by processing customer transactions and handling account maintenance; answers customer inquiries both in person and on the telephone including Customer Relationship Center Support; follows-up with customers as necessary.
Monitors activities and acts as a resource for assigned staff; approves transactions; ensures procedures are being followed; monitors over/short reports. As needed, operates teller window following Branch Operation Guidelines, policies and procedures.
Maintains vault by ordering cash, distributing cash to assigned staff, and reconciling the vault; ensures adequate cash is available for customer transactions.
Opens and closes accounts and services with accuracy and in accordance to bank policies and applicable regulations. Cross-sells bank's products and services and makes referrals for investment, mortgage and business banking products.
Handles check verification and wire transfers as needed. Keeps up to date with related system and maintains wire transfer certification.
Understands and strives to meet individual, team and branch performance metrics and sales goals. Facilitates teamwork and shared responsibility for success. Participates in and may lead team meetings, completes all assigned training and leads staff training as necessary. Learns/keeps up to date with all assigned systems, software and procedures including Digital Banking system, online service procedures, wire transfer certification and Webcapture system.
Able to perform all branch opening and closing duties. Prepares, updates and monitors assigned reports in a timely manner and with accuracy.
May float to other bank branches as needed.
Keeps up to date and complies with all bank policies/procedures as well as applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations.
Other Duties as assigned.
The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Requirements
Qualifications and Skills:
2-4 Years of banking experience is required. Experience must include cash handling and customer service. Experience handling cash is required.
0-2 years of experience as a supervisor, mentor or team leader is preferred.
Strong understanding of banking laws and regulations is required.
Notary Public is preferred.
High School Diploma or equivalent is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Cleartouch, Nautilus, various government and investor software/web portals is preferred. CRM is preferred.
Driver's license is required (for float positions)
Necessary competencies:
Active Listening
Change Champion
Coaching
Communication
Conflict Resolution
Organizational Savvy
Process Oriented
Service Orientation
Physical Environment:
While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the work environment is usually quiet to moderate.
This position is performed in a retail bank setting.
Employee must be able to work days and hours that branch is open including weekends and overtime as needed.
Part Time (30 Hours) Associate Banker, Chester Blvd Branch, Richmond, IN
Teller job in Richmond, IN
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Auto-ApplyUniversal Banker II
Teller job in Cincinnati, OH
Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
* American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
* Top Workplaces USA national award in 2022, 2023, 2024 and 2025
* Newsweek's America's Best Banks 2023 and 2024
* Newsweek's America's Greatest Workplaces 2024 and 2025
* Forbes America's Best Banks 2024 and 2025
* Forbes Best-in-State Banks 2020, 2021 and 2025
* TIME's America's Growth Leaders 2026 award winner
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose
The position provides excellent service to customers in accordance with Peoples Bank policies. Will open deposit accounts, handle CSR transactions, sell/cross sell bank products and services, generate and execute consumer loans, and resolves customer service issues. This position engages in sales and service activities in branch locations. Contribute directly to the success of the banking center by recognizing and uncovering opportunities to make sales referrals on products and services. This position will also refer customers to the appropriate source or channel to address their need.
Job Duties
* Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times.
* Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution.
* Maintain a position of trust and responsibility by keeping all customer business confidential.
* Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.
* Will be responsible for processing complex multi-step transactions.
* Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution.
* Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
* Acquires, uses, and maintains, consumer lending product knowledge and abilities to generate and execute consumer loans, lines and deposit products.
* Must be self-motivated and assertive with an ability to perform well in a sales environment and interact well with customers and team members in a professional manner.
* Must possess an ability to turn service encounters into dialogue based meetings where other needs can be uncovered.
* Consistently meeting or exceed sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered.
* Initiate conversations to uncover customer needs to be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers.
* Consistently completes required training for all bank and branch policies and procedures.
* Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, consumer loan documents and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
* Define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources.
* Follow operational standards regarding security, risk management, and compliance.
* Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording those calls in the Salesforce.
* Ability to interpret data to evaluate for acceptable lending ratios and product and service opportunities.
* Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
* Responsible for meeting Retail Branch Standards which includes dress code.
* Will perform special projects as assigned.
Education, Experience and Job Skills:
* High School Diploma or GED;
* Minimum 1-year work related experience in customer service.
* Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
* Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel).
* Excellent verbal and written communication skills.
* Positive and professional attitude.
* Proven Team Player.
* Daily reliable transportation.
* Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc based upon the branch set up.
* Must be able to lift up to 25 lbs. consistently
* Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
* Must be able to pass background and credit standards to hold NMLS credentials.
* Trustworthy and confidential behavior is essential in this role.
Basic Qualifications:
* High School Diploma or GED.
* Minimum 1-year work related experience in customer service.
* Daily reliable transportation.
* Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up.
* Must be able to lift up to 25 lbs. consistently.
* Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Part Time (30 Hours) Associate Banker, Chester Blvd Branch, Richmond, IN
Teller job in Richmond, IN
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans