The responsibility of the Teller II (Float) is to conduct transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. Safeguard bank assets assigned to them. Contribute to the growth of the bank by promoting and cross selling bank products and services. Position involves floating, or traveling, to different branch locations as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Lift coin bags up to 50 lbs.
16. The ability to work in a constant state of alertness and in a safe manner.
17. Completed required BSA/AML and other required compliance training as assigned. This duty is performed as needed.
18. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
Required Proficiencies:
- Employee must be available to float between work locations as needed
- Must be flexible in availability for work schedule
This position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. Therefore, this position is classified as a safety sensitive position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-39k yearly est. 3d ago
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Teller II
Home Bancshares, Inc. 4.0
Teller job in Fort Smith, AR
The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
2. Sets up, closes and balances teller station.
3. Records sales of monetary instruments.
4. Maintains neat and well stocked teller area.
5. Cross sells bank products and services.
6. Follows limits established for protection of customer accounts and bank safety and soundness.
7. Adheres to bank policies and procedures.
8. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
9. Assists with proper scanning of bank documents and proof work.
10. Exercise judgment when applying holds and making check cashing decisions.
11. Cross train to be available to open basic new consumer accounts.
12. Adheres to work schedule. Must be flexible in availability for work schedule.
13. Maintains positive, friendly and professional attitude and appearance.
14. Performs miscellaneous duties as assigned.
15. Completed required BSA/AML and other required compliance training as assigned.
16. Lift coin bags up to 50 lbs.
17. The ability to work in a constant state of alertness and in a safe manner.
18. May be required to work an alternative location within the region or market. This duty is performed as needed.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Basic: 10-Key, Spreadsheet, Word Processing/Typing
WORKING CONDITIONS
Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; an. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
* Must have a high school diploma or general education degree (GED)
* Must have 12 to 18 months related experience and/or training
* Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
* Must have basic math skills and 10-key
* Must be able to maintain a positive, friendly and professional attitude and appearance
* May be required to work an alternative location within the region or market
$25k-29k yearly est. 28d ago
Customer Service
Langley Management 4.5
Teller job in Sapulpa, OK
Full-time Description
Tower Loans is looking for a positive, energetic, team-oriented person to join our team in Sapulpa, OK. Canidate should have attention to detail, a drive to succeed in all aspects of the business.
Competitive Salary
Bonus earning opportunities.
Requirements
Valid DL
Able to pass background check
high school diploma or equivalent
Simple math and computer skills
$22k-27k yearly est. 60d+ ago
TELLER
FM Bank and Trust 3.7
Teller job in Blytheville, AR
Job DescriptionSUMMARY
Receives deposits, loan payments, cashes checks, balances ATM and sells official checks. Balances currency and coin drawer daily. Handles collection items and places holds on accounts for uncollected funds. Other responsibilities may be assigned as requires. This person must be trustworthy, dependable, and possess good judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Complies with all verbal and written instructions/requests by Teller Supervisor.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Enters customers' transactions on Integrated Teller to record transactions, and issues Integrated Teller receipts.
Place holds on accounts for uncollected funds.
Balances ATM.
Orders daily supply of cash, and counts incoming cash.
Balances currency and coins in cash drawer at end of day and compares totaled amounts with data displayed on Premier Teller.
Sells products, money orders, and official checks.
Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
Handles Collection items.
Accepts loan payments.
Assists in opening and closing vault each day.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School graduate or GED required
LANGUAGE SKILLS: Good English Communications Skills required
MATHEMATICAL SKILLS: General math ability
REASONING ABILITY: Be able to deal with the public
CERTIFICATES, LICENSES, REGISTRATIONS: Teller training preferred
PHYSICAL DEMANDS: This individual should be capable of standing and/or sitting for long periods of time. In addition, bending over and lifting of coin and currency bags is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment is an office type setting in the main bank or branch bank. It is a professional atmosphere and environmentally controlled. Surveillance cameras are utilized for safety. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
$27k-31k yearly est. 6d ago
Full Time Teller
UARK Federal Credit Union
Teller job in Little Rock, AR
Job Description
UARK Federal Credit Union is seeking a full-time energetic professional to join our team. This individual will process financial transactions from the teller line.
Primary Responsibilities
Ensure policies and procedures are understood and executed properly.
Process routine transactions
Balance teller drawer at the end of each day
Answer telephone
Requirements
Minimal banking/financial service experience is preferred.
Basic computer skills
Excellent communications skills (both written and verbal)
Stellar customer service skills
Ability to work with money transactions with high degree of accuracy.
Benefits
UARK offers excellent pay and benefits including 401K (employer contribution is above industry standard), low-cost health insurance, dental and vision.
$25k-32k yearly est. 6d ago
PT Teller
Kirkpatrick Bank
Teller job in Edmond, OK
Kirkpatrick Bank hires individuals who are committed to building long lasting relationships by delivering high quality customer service to all of our customers and within our communities. In return Kirkpatrick strives to offer a competitive and comprehensive benefit package.
Shift hours: Monday - Friday 10:00am to 3:00pm
Position Summary: The Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions. This role ensures a positive customer experience, protects bank assets, and adheres to all established policies, procedures, and regulatory requirements.
Supervisory Responsibilities: None
Essential Job Functions and Responsibilities:
• Warmly greet customers and provide prompt, courteous assistance
• Process financial transactions, including deposits, withdrawals, check cashing, cashier's checks, gift cards, savings bond redemptions, and loan payments
• Verify customer identities, signatures, and account information to reduce fraud risks and protect customer accounts
• Review checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legality
• Log and process night deposit envelopes in accordance with dual-control procedures
• Assist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental payments
• Respond to customer inquiries, resolve routine account issues, and escalate complex matters appropriately
• Identify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationships
• Maintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)
• Maintain a professional, organized and secure workspace; uphold confidentiality and security protocols
• Participate in ongoing training and professional development
• Demonstrate a strong commitment to the Company's mission, values, and customer service standards
The above represents general responsibilities for the position. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications
Education and Experience:
• High school diploma or equivalent required
• Customer service and cash-handling experience preferred
• Prior banking experience preferred
Skills and Abilities:
• Superior customer service skills
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and time management abilities
• Professional, positive, and courteous attitude
• High level of accuracy and attention to detail
• Commitment to maintaining customer and bank confidentiality at all times
• Basic math proficiency and computer skills
Physical Requirements and Working Conditions:
• Work is performed in a professional office or branch environment
• Ability to stand for extended periods
• Ability to lift up to 25 pounds occasionally (e.g. coin bags)
• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions
Kirkpatrick Bank is an Equal-Opportunity Employer who offers EEO to all persons without regard to race, color, religion, age marital or veterans status, sex, national origin, physical or mental disability or any other legally protected class.
$24k-30k yearly est. 7d ago
Teller
Shamrock Bank
Teller job in Coalgate, OK
is responsible for handling a variety of teller tasks.
ESSENTIAL JOB FUNCTIONS:
Handles a variety of duties for customers including paying and receiving monies, negotiable instruments, posting transactions, accepting payments, and verifying funds.
Balances cash drawer and ensures accuracy of count.
Handles routine customer inquiries.
Ensures customer satisfaction and reports any concerns to supervisor.
Keeps accurate records of all transactions.
Handles more difficult transactions and provides assistance to less experienced tellers.
Demonstrates knowledge and expertise of basic teller functions and supports the Companys overall mission, standards, policies and procedures, and confidentiality guidelines
ADDITIONAL RESPONSIBILITIES:
Performs other duties as required.
Qualifications
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
High school graduation or equivalent combination of education, training, or experience.
Basic Math Skills
Basic Personal Computer Knowledge
KNOWLEDGE, SKILLS, AND ABILITIES:
Good verbal and written communication skills.
Good interpersonal skills: able to work well with a wide range of people.
Demonstrates dependability through good attendance and adherence to timelines and schedules.
Good follow through on projects and deliverables.
Good attention to detail.
Strong sense of customer service.
Some familiarity with cashiering equipment.
Able to provide training to new teller employees.
Able and willing to continue business skill development.
$24k-30k yearly est. 16d ago
Teller
Firstbank 4.6
Teller job in Oklahoma
JOB TITLE: Teller REPORTS TO: Frontline Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: This position is responsible for performing banking transactions for Bank customers in a timely, accurate, and courteous manner. ESSENTIAL JOB FUNCTIONS: Greets customers and assesses their needs.
Processes customer transactions (financial transactions including deposits, withdrawals, check cashing, money orders, etc.…) with professionalism, accuracy, and courtesy.
Ensures transaction forms are filled in correctly, examines checks for endorsements. Checks customers' identification.
Ensures that transactions are completed in a quick, efficient manner to avoid long back-ups in customer lines or traffic lanes.
Maintains knowledge to place hold on accounts for uncollected funds, if needed.
Counts incoming cash and orders daily supply of cash.
Records all transactions in the computer system and generates customer receipts.
Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data in computer.
Removes night depository items and work. Counts and balances checks and cash in night depository. Attends to and completes other items removed from the night depository.
Accepts loan payments.
Handles customer complaints and works through these sensitive issues to resolution.
Performs data entry to complete reporting requirements.
Interacts in a professional, courteous manner with customers, prospective customers, visitors, co-workers, vendors, etc…
Recommends additional Bank products and services to customers to enhance the customer relationship.
Complies with all relevant regulatory requirements. Completes and records accurate documentation on large transactions.
Complies with all Bank policies, including attendance and punctuality.
Maintains strict confidentiality guidelines in accordance with Bank policy.
Demonstrates knowledge and expertise of Bank Teller procedures and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines. (Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)
ADDITIONAL RESPONSIBILITIES:
Performs other duties as required by management.
Participates in community activities as requested by Bank management.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibility.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
High school graduation or G.E.D. equivalent, or
16 years of age and working toward High school graduation or G.E.D. equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES:
Good verbal and written communication skills.
Neat, legible, and efficient handwriting.
Good interpersonal skills: able to work well with a wide range of people.
Good sense of customer service.
Good attention to detail.
Good problem solving and decision-making skills.
Good understanding of general banking guidelines and teller procedures.
Demonstrates dependability through good attendance and adherence to timelines and schedules.
Able to handle large amounts of money without errors.
Able to work with frequent interruptions and in a fast-paced setting.
Able to perform under time deadlines.
Able to perform basic mathematical computations. Able to compute rate, ratio, and percentage.
Proficient in 10-key. Able to type (minimum 30 wpm).
Proficient in basic personal computer operations.
Able to complete three-to-six months on-the-job training.
Able and willing to continue business skill development.
PHYSICAL REQUIREMENTS
This is sedentary work that requires the following physical activities:
Sitting or standing for long periods. May stand for most of the work day.
Walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity.
Able to work in a low-light environment.
Occasional lifting (up to 25 pounds of coins).
ATTENDANCE REQUIREMENTS
This position works and rotates on time requirements but could include the following:
Reporting as early as 7:00am on Monday through Friday, when needed
Working until close of day on Monday through Friday (normally 5:30pm on Friday)
Working Saturday 7:30am to close (normally 12:00pm), when needed
WORKING CONDITIONS:
Normal office environment.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
$26k-29k yearly est. 60d+ ago
Branch Teller
Victorum Capital
Teller job in Oklahoma
Job Summary: As a Branch Teller, you are responsible for efficiently processing a variety of customer transactions, while providing the highest level of service, and identifying bank products and services that are beneficial. Tellers must be proactive, friendly and courteous.
Key Responsibilities:
Processing customer transactions efficiently and accurately in a fast- paced environment; maintaining and balancing a cash drawer; and adhering to policies and procedures
Counting and packaging currency
Greeting customers and facilitating a welcoming and customer- focused environment
Promoting the banks products and services
Responding to customer inquiries and concerns; researching and identifying solutions
Requirements:
Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience
Excellent customer-service skills, including oral and written communication
Ability to effectively contribute to a positive team environment
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
Knowledge, Skills, Requirements:
Knowledge of banking products and procedures
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
$24k-30k yearly est. 60d+ ago
Teller- Glenwood
Farmers Bank & Trust 3.7
Teller job in Glenwood, AR
Tellers are the face of the Bank. They are responsible for processing transactions while providing excellent customer service and building relationships with customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accept cash and check transactions for deposits, check cashing, loan payments, money orders/cashier's checks, and cash advances. Assist customers with running coin through coin counters and exchanging for credit. Examine checks for proper endorsements; verify legality of documents; identify customers and ensure proper account authority for persons completing transactions. Record all transactions promptly, accurately, and in compliance with Bank procedures. Balance currency, coin, and checks in cash drawers; assist with ATM balance as applicable. Take service requests for address changes, debit cards, online banking, issuing temporary checks, and check ordering. Resolve customer issues and transaction discrepancies. Answer inquiries regarding interest rates, accounts, and products and services. Build relationships with customers and non-customers and offer products and services best suited for their needs. Make appropriate referrals to other departments such as new accounts, treasury management, lending, mortgage, trust, and financial services. Participate in activities for generating new business and/or saving on operational costs including calling customers and attending/working special events.
Qualifications
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others.
EXPERIENCE GENERAL
7 to 11 months related experience and/or training.
$23k-29k yearly est. 16d ago
Full Time Teller - Tulsa (71st & Memorial)
Midfirst Bank 4.8
Teller job in Tulsa, OK
Tellers are responsible for efficiently processing a variety of customer transactions while providing the highest level of service and identifying bank products and services that would be beneficial to potential and existing customers. Tellers must be proactive, friendly and courteous and should continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
Greeting customers and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
Generating new business and expanding relationships with current customers by cross-selling bank products and services that would benefit each individual
Building customer loyalty by developing relationships and always offering exceptional service
Responding to customer inquiries and concerns by researching and identifying positive solutions
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Required Skills:
Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment
Excellent customer-service skills, including oral and written communication
Ability to effectively contribute to a positive team environment and work toward achieving goals
Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills
Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training (paid) and must successfully pass our Teller Certification test to be allowed to operate a Teller drawer. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
Knowledge of banking products and procedures
Successful sales record in a retail sales or banking environment
Bilingual (fluent verbal and written Spanish) skills
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
Monday - Friday from 7:15 a.m. - 8:15p.m., Saturday from 8:45 a.m. to 3:15 p.m., and Sunday 11:45 a.m. to 4:15 p.m. (Part time employees are scheduled for 20 hours per week within these time frames)
Candidates must be available to work weekend hours.
Shift differential of $5.00/hour for any hours worked after 6:00p.m. Monday-Friday, after 1:00p.m. on Saturdays, and any hours worked on Sundays.
$27k-30k yearly est. 16d ago
Teller II
Blue Sky Bank 3.6
Teller job in Tulsa, OK
Join Blue Sky Bank as a Teller II!
We're seeking a customer-focused, detail-oriented Teller II to join our retail banking team. As a Teller II, you'll be on the front lines assisting customers with a wide range of banking products and services. This role combines teller responsibilities with new account operations, offering a dynamic opportunity to grow your banking career while delivering exceptional service.
Key Responsibilities
Provide professional, courteous, and efficient service to customers in-branch and over the phone.
Promote bank products and services by identifying customer needs and making appropriate referrals.
Resolve customer inquiries and account issues promptly and professionally.
Open and maintain consumer deposit and savings accounts.
Perform account maintenance, including debit card functions, stop payments, and wire transactions.
Review and verify new accounts for accuracy and compliance.
Process teller transactions accurately and efficiently.
Balance cash drawer daily and maintain transaction logs.
Identify and follow procedures for placing holds and verifying endorsements.
Assist with training new Universal Bankers.
Travel between branches as needed to support operations.
Foster a positive and collaborative work environment with peers and leadership.
Stay current on banking regulations and security practices.
Recognize and respond to red flags such as fraud, scams, and phishing attempts.
Requirements
Required Qualifications
High School Diploma or GED.
6 months to 1 year of banking experience (including cash handling and customer service).
Valid driver's license, insurance, and reliable transportation.
Strong communication, problem-solving, and organizational skills.
Ability to work independently and as part of a team.
Proficiency in navigating multiple computer systems.
Excellent customer service skills.
Preferred Qualifications
Associate's degree or equivalent experience
2 years of banking experience
Why Join Us?
We offer a supportive team environment, opportunities for career development, and the chance to make a meaningful impact in our customers' financial lives. If you're passionate about service and ready to grow your career, we'd love to hear from you.
$21k-27k yearly est. 19d ago
Teller III
MNB 3.6
Teller job in Bryant, AR
Full-time Description
Reports To: Branch Manager/Assistant Branch Manager
Under supervision and guidance of the manager, the Teller III is responsible for assisting customers in daily processing of financial transactions through exceptional, accurate and prompt service. The incumbent must have superior customer service skills and cash handling ability to provide guidance and assistance to other tellers; Exercises trustworthy service, courtesy, tact and diplomacy in dealing with others; Participates in business development through the attraction of new customers and recognizes additional banking needs of current customers. Self-drive to grow in and develop knowledge and understanding within the bank through various training opportunities in order to best service customers is expected.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors.
Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs.
Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative.
Accept deposits, checks for cashing, loan payments, cashier's checks and cash advances; Request authorization for transactions above assigned limits.
Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction.
Ensure proper control of cash drawer with the ability to balance daily.
Provide guidance to tellers during complex customer situations.
Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position.
Maintain customer confidence and protect bank operations through utmost confidentiality.
May assist with CSR duties (after successfully completing CSR training) as the assigned manager sees necessary - to include processing check orders, ATM or debit card orders, opening/closing accounts.
Perform any other related duties as may be required or assigned.
Included in Saturday work rotations.
TEAM EXPECTATIONS
Champion the MNB mission statement with pride and enthusiasm
Perform all aspects of your position with a cooperative and teachable spirit
Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner
Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the organization's bottom line
Take advantage of volunteer opportunities surrounding the bank
Exhibit professionalism at all times
ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
SAFETY SENSITIVITY
This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE STATEMENT
MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, pregnancy, status as a protected veteran, status as a qualified individual with a disability, or any other basis that may be determined by law.
Requirements
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school diploma or GED required
Three (3) years customer service experience required
Two (2) years cash handling experience, and/or related experience in financial services required
One (1) year of sales experience preferred
Knowledge of banking operations preferred
OTHER SKILLS AND ABILITIES
Team member must be able to
Arrive at work on time and adhere to a regular work schedule
Occasionally work overtime
Provide transportation to attend required training/meetings at designated locations within the bank
Cooperatively work with and effectively communicate with customers, general public and other team members of the bank regardless of personalities or communication style
Read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals
Exhibit appropriate decision making skills in the absence of certainty
Multi-task and rotate job tasks with seamless flexibility
Handle and diffuse stressful situations by functioning in a calm and positive manner; Self composure is required at all times.
Efficiently use standard office equipment (i.e. desktop/laptop computer, scanners, printers, copiers, fax, 10-key calculator, multi-line telephone system, etc.)
Effectively display software skills (Word Processing/Typing, Alphanumeric Data Entry, Database usage)
Capable of working independently or in a team
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This position requires manual dexterity; to regularly stand, walk, sit, use hands to finger, key data, handle or feel; to reach with hands and arms; to talk and hear; the employee must occasionally bend, stoop, or kneel.
The employee may frequently be required to lift and/or move up to 10 lbs.; occasionally up to 20 lbs.
Specific vision abilities required by this job include close, distance and color vision and focus.
$22k-29k yearly est. 24d ago
Teller
Century Next Bank
Teller job in Crossett, AR
Responsive recruiter Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Position SummaryTellers provide service to all clients of the bank in addition to referring clients to other lines of business. The successful candidate must be able to perform all duties of a paying/receiving teller and be proficient in assisting with online banking, debit cards and assist with other duties as assigned, while complying with banking regulations and internal policies and procedures. Job requirements include: Minimum GED or High school diploma required; college degree or equivalent work experience preferred; one year cash handling experience in a bank or prior responsibility handling large amounts of money in a retail environment. Candidate must have strong interpersonal communication, computer skills, ability to operate standard office equipment; must be able to travel to multiple locations if required; must be able to work with other lines of business; proven record in providing excellent customer service; must be able to lift 50lbs. Must be able to work shifts within banking center hours of operation: 8:00 am - 6:00 pm weekdays and Saturdays, hours vary per location. Tellers report the Branch Manager and/or the Teller Supervisor. Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Standard:· Responding to customer inquiries and concerns and creating positive solutions· Accepting retail and commercial deposits, loan payments, checking and savings withdrawals· Cashing checks for customer and non‐customers· Knowing the balancing procedures and how to researching outages Position Responsibilities:· Maintaining customer service standards, greeting customers and facilitating a welcoming and customer‐focused environment· Performing as a paying and receiving teller in bank lobby and or drive-thru as needed· Responding to customer inquiries and concerns and creating positive solutions· Maintaining supplies and organization of work items· Ensures adherence to policies and procedures concerning the teller functions· Maintain knowledge of basic and specialized teller functions· Maintaining an adequate cash drawer limit, buying and selling currency as needed· Balancing cash drawer in accordance with bank procedures· Answers questions about all bank products and services· Assist customers with bookkeeping, disputes and resolutions· Promotes the bank's products and services· Follows opening and closing procedures· Contributes to the fulfillment of the department, as well as company objectives and goals· Complying with department and company policies, procedures, and regulations Competencies· Problem Solving/Analysis· Teamwork orientation· Customer focused· Initiative· Time management· Communication proficiency· Technical capacity· Knowledge of office methods, procedures, and practices including the use of standard office and teller equipment· Detail oriented· Organizational skills· Strong communicational skills· Mathematical skills· Computer skills· Attendance/Punctuality· Dependability· Mathematical skills Supervisory ResponsibilityThis position is not responsible for the supervision of other employees. Work EnvironmentThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, email, electronic calendars, scanning devices, calculators, and currency and coin machines. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, squat, use hands to finger, handle or feel, and reach with hands and arms. This job also requires the employee to frequently lift at least 50 pounds. Position Type/Expected Hours of WorkThis is a full‐time position. Days and hours of work are Monday through Friday, Saturdays (as scheduled). This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. This position requires occasional evening and regular weekend work as needed. TravelTravel is primarily local during the business days but maybe required to travel to multiple locations, if necessary. Required Education and ExperienceHigh school diploma or equivalent Preferred Education and ExperiencePrevious teller and CSR experience preferred but not required.
MinimumTwo years of bank teller experience or two years of counting, receiving, disbursing and balancing money,and executing financial transactions; OR Associate's degree in Business Administration or related field AND two years ofbank teller experience or two years of counting, receiving, disbursing and balance money, and executing financial transactions; OR Equivalent combinations of experience, training and/or education approved by Human Resources This description is intended to be generic in nature. It is not intended to determine all specific duties and responsibilities of any particular position. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position. Other DutiesPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Equal Opportunity Employer/Veterans/Disabled
Compensation: $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$16 hourly Auto-Apply 18d ago
Teller
Arkansas Federal Credit Union 4.0
Teller job in Greenbrier, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $19/hr with experienced candidates able to earn even more!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Efficiently manage teller transactions, including deposits, withdrawals and payments
Responsible for understanding Arkansas Federal products and services in order to enhance member experience
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$19 hourly Auto-Apply 39d ago
Part-Time Teller
Today's Bank
Teller job in Pea Ridge, AR
Job Description
Now Hiring Part-Time Teller:
We are seeking an individual with an exceptional work ethic, excellent attention to detail, who provides top notch customer service, and drives for success. Applicants should have strong verbal and interpersonal skills to cross-sell bank products and services. If this describes you, come grow with Today's Bank!
Join Today's Bank:
At Today's Bank, commitment to our customers by providing a strong, stable, and secure banking experience has been our promise since we opened our doors over 25 years ago. This commitment to individuals, families, and businesses in our communities throughout Northwest Arkansas and the Arkansas River Valley is delivered every day through personal service, thoughtful banking solutions, and expected technologies.
Day to day activities: making deposits, handling withdrawals, and issuing money orders/cashier's checks to customers while providing prompt, accurate, and friendly service. The position may also perform other duties such as monitoring the safe deposit area, reconciling vault and ATM activity, and selling products/services of the bank, including online & mobile services.
Why Join Our Team?
Team-centric work environment
401k Retirement Plan
Generous paid time off
Advancement opportunities
Work hours ranging from M-F 7:15-6:15, and Saturday 7:45-12:15.
$26k-32k yearly est. 5d ago
Teller
Job Listingsarkansas Federal Credit Union
Teller job in Greenbrier, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $19/hr with experienced candidates able to earn even more!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Efficiently manage teller transactions, including deposits, withdrawals and payments
Responsible for understanding Arkansas Federal products and services in order to enhance member experience
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$19 hourly Auto-Apply 36d ago
Teller II, New Accounts - Marion, AR
Banksouthern
Teller job in Marion, AR
Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.
Job Summary: This position provides prompt, efficient, and friendly service to customers, involving the receipt and payment of cash, while recognizing customers' needs with suggestions appropriate to the Bank's services. The employee follows established policies and procedures for this area, in accordance with the Bank's guidelines and the supervisor's direction.
Responsibilities:
Responds to customer inquiries as appropriate.
Maintains proper cash levels in drawers, keeps cash secure, and ensures a high level of safety for the Bank.
Accepts checks for cashing, receives checking and related accounts, accepts deposits, verifies cash and endorsements, makes change, and issues receipts.
Receives savings deposits, pays withdrawals after verifying balance and signature, and redeems U.S. Savings Bonds.
Receives loan payments when installment loan coupons accompany payments.
Processes night deposits and mail-in deposits.
Processes cashier's checks, cash advances, and other Bank services. Accepts applications and issues U.S. Savings Bonds.
May service ATMs according to schedule or need.
May accept tax deposits and various utility payments.
Opens safety deposit boxes.
Completes Currency Transaction Reports (CTR) as needed.
Performs the duties of branch Customer Service Representative (CSR) on a scheduled Saturday rotation.
May assist with opening new accounts.
Cross-sells Bank and affiliate services.
Completes all required training.
Performs other related duties as required or assigned.
Requirements:
High school diploma or equivalent.
One to two years of customer service and cash handling experience required; experience in a bank or similar financial institution preferred.
Strong customer contact skills to meet and greet the public in a friendly and courteous manner, responding to a variety of situations in a professional manner.
Ability to maintain confidentiality of the Bank's records and customer transactions.
Detail-oriented, accurate, and able to multi-task; possesses good mathematical aptitude.
Ability to operate a computer terminal, 10-key, and other general office equipment.
Willingness to be involved and represent Southern Bancorp through civic and community organizations.
Physical/Sensory Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-onsite
What we offer our employees:
A positive impact on Your Future:
401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
The opportunity to nurture your well-being:
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
$25k-32k yearly est. Auto-Apply 5d ago
Part-Time Teller - Elkins
Bank of 1889
Teller job in Elkins, AR
Position: Part-Time Teller
FLSA Status: Non-Exempt
Reports to: Sierra Floyd
Job Purpose and Scope:
To provide exceptional service to bank customers in a positive and upbeat manner. And to handle transactions in a professional manner with accuracy in an expedient manner in accordance with bank policy and applicable laws and regulations.
Essential Job Functions:
Responsible for handling teller transactions in a timely and accurate manner in a positive and professional manner in accordance with bank policies and procedures. Understands and keeps informed of bank products and services. Identifies possible customer needs and refers customer to other areas of the bank for assistance as needed.
Ability to operate teller equipment with minimal supervision.
Maintains teller window in a neat and organized manner.
Balances the teller window on a daily basis in accordance with policy. If applicable, reports teller differences to appropriate personnel in a timely manner.
Responsible for processing proof in an accurate and efficient manner at the branch level as needed.
Responsible for counting, packaging and controlling money in accordance with bank procedures.
Handles miscellaneous duties as assigned by branch manager which may include but are not limited to: sales of cashier's checks, money orders, etc.
Responsible for compliance with the bank's security procedures. Understands robbery and extortion instructions. Remains alert for security risks including money laundering, forgeries, robbery, fraud, counterfeit etc. and reports to appropriate personnel and external authorities as detailed in the bank's security policy.
Understands regulatory compliance issues related to the teller position including but not limited to Expedited Funds Availability (Reg CC), Bank Secrecy Act, Community Reinvestment Act (Reg BB) and other related regulations.
Responsible for understanding bank services and products such that the customer or prospective customer has confidence in the information provided.
Ability to assist customer in problem resolution in a professional, courteous and timely manner.
Able to work alone opening the drive thru, closing the drive thru, and/or working Saturdays.
Any other duties as assigned by management with or without reasonable accommodation.
This position earns 20 - 28 hours of work per week. Saturday hours may be required.
Knowledge, Skills, & Abilities:
Strong customer service skills that include professional appearance and attitude.
Strong verbal communication skills.
Ability to work well with numbers.
Exhibits strong work habits including good attendance and ability to follow policies and procedures.
Ability to operate appropriate machinery including 10-key, teller machine and cash counting machine.
Ability to lift up to 40 pounds.
Basic Qualifications:
High School diploma or equivalent.
Previous teller or cash handling experience preferred.
Note: Management reserves the right to add or change the job requirements at any time.
2025
$26k-32k yearly est. 11d ago
FT Retail Banker
First Security Bank 4.3
Teller job in Fayetteville, AR
Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the
"Apply Now"
link. *Data from resume cannot be downloaded into application. We invite you to view additional job opportunities at **************************************
SUMMARY
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker! If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply!
Under the supervision and guidance of assigned training personnel; accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. Become knowledgeable in identifying customer needs, service accounts, explain financial products and help resolve customer issues. Cross train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and providing efficient and quality customer service.This position requires employees to work on-site.
QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required.
High school diploma or general education degree (GED) will be required at the completion of your graduating year.
1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10-key and utilization of the internet is required.
Willingness to demonstrate Core 5 values with customers and coworkers.
HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) Hours | Monday - Friday 7:45am-5:15pm | Saturday Rotation 8:45am-12:30pm (typically 1-2 per month) | *Extended working hours may be required
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Training consists of learning and developing the essential duties listed below:
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine.
Receives mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross-selling procedures or directing clients to appropriate bank personnel. Refer customers to the proper department for issues that cannot be resolved at the retail line.
Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coins and currency in vault at closing ensuring that cash drawers and safes are locked in vault.
Maintain currency and coin supply as prescribed by bank policy. Manually count, verify, and strap currency. Process coins by selling to the vault in accordance with cash limit and coin policy. Balancing of coin machine as needed.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed. Inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SIRF should be considered as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00. Assist with resolving retail outages and research to resolve discrepancies.
Assist internal customers (other personnel) and executive management as requested.
Complete special requests by redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing account printouts and advanced research, copies, and referrals. Admitting customers to their safe-deposit boxes.
Balance of ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other retail staff with unusual transactions and answer difficult customer inquiries.
Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information. Maintain customer confidence and protect bank operations by keeping information confidential.
Operate computer software and equipment, telephone, scanner and copier. Expected to become proficient with internal bank software.
Able to hold a valid driver's license, have access to reliable transportation for arriving to work on time, work on-site at assigned location, and a willingness to extend working hours when necessary.
Attend various Retail training classes, as assigned by management.
Additional duties may be assigned by management.
Upon successful training of duties listed above:
Develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services:
Build consumer and business customer profiles as needed.
Process Debit Cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints.
Update identification.
Opening/Closing Accounts.
Handle debit card disputes.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
SOFT SKILLS
Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
PHYSICAL DEMANDS
The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, and identify customers inside the lobby and outside of the bank. The position also requires the ability to articulate sufficiently well to communicate with customers and coworkers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service.
The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds.
The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
MENTAL DEMANDS
The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.
The average teller in Fort Smith, AR earns between $23,000 and $35,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Fort Smith, AR
$28,000
What are the biggest employers of Tellers in Fort Smith, AR?
The biggest employers of Tellers in Fort Smith, AR are: