Teller jobs in Greenwood, IN - 110 jobs

PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms Access safe deposit boxes when applicable Handle and maintain security of large amounts of cash Communicate with all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote Capture checks Balance cash drawer daily Assist with night deposits and ATM deposits Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies EDUCATION AND EXPERIENCE High School diploma or equivalent Previous cash handling/customer service experience Completion of Credit Union internal training Skilled in use of Episys & Synapsys once training is completed

Job Title: Service Associate I FLSA Status: Non-Exempt Department: Retail Hours: Varies by branch location To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Organizational Duties and Responsibilities: Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies. Essential Duties and Responsibilities: Exemplify our 212 commitment to service Process deposits, withdrawals, cash checks and balance a cash drawer Cash checks following SYB check cashing policy Sell official checks Process and balance teller work through image capture Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions Assist with beginning, end of day and other operational duties as needed Participate in weekly team meetings Working Conditions: Work on teller line, which will require long periods of standing Minimum Job Requirements: Education: High School Diploma or GED Equivalent Experience: Customer contact and cash handling experience Specific Skills: Good written and verbal communication skills Professional appearance and demeanor Ability to work well with others Good math skills PC proficient Physical requirements: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily sedentary work performed in an office environment Ability to sit for extended periods of time while working at a computer Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person Visual acuity sufficient to read computer screens, printed documents, and financial data Occasional standing, walking, bending, or reaching Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

SCOPE: are to help service customers with the paying and receiving functions of the bank including answering customer questions and addressing their concerns to deepen customer relationships and attract additional customers. AREA OF RESPONSIBILITY: Transaction Processing Records customer transactions and issues receipts Balances daily transactions and reports discrepancies to the Head Teller Processes checks and cash, following the specified procedures Orders money supply for the bank, and counts incoming cash Places holds on accounts, processes change orders and accepts loan payments Regulates automated teller machines and night depository Balances cash drawer at the end of the shift, reporting any discrepancies to the Head Teller Customer Service Promotes and informs customers of the bank's products and services Answers customer questions COMPETENCIES: Communicating Communicates in a straightforward and assertive fashion Updates relevant people with timely information Listens carefully to what others are saying Respects and considers all opinions, even counter-opinions Demonstrating Integrity Assumes responsibility for mistakes and failures Demonstrates consistency between what is said and what is done Behaves according to sound ethical and legal standards Working with Others Is respectful of others Balances individual goals with team goals Builds and maintains productive relationships with people throughout the organization Adapting to Change Maintains composure in frustrating situations Demonstrations flexibility in working with others Adapts to help others adapt to change Client Service Effectively responds to customer needs Answers customer questions and fully addresses their concerns Quickly and practically solves customer's problems Demonstrates appropriate discretion; keeps confidential information private Representing the Bank Demonstrates good interpersonal communication and presentation skills Manages difficult customer situations and treats others with respect Maintains a neat and professional appearance Professional Excellence Demonstrates a consistently high level of professional judgment Provides customers with accurate and reliable financial information Demonstrates strong customer service and communication skills Maintains independent and objectivity in carrying out job responsibilities JOB KNOWLEDGE: General business and financial knowledge Teller job knowledge Knowledge of department-related financial services regulations and compliance Knowledge of fraud: prevention and detection Knowledge of the company's products, services and policies COMPLIANCE All positions within Home Bank SB must comply with all state and federal laws and regulations as per the Bank's compliance policies and procedures. SUPERVISORY RESPONSIBILITIES This position does not require supervisory responsibilities. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. POSITION TYPE This is a full-time position. Days and hours of work are Monday through Friday, 8:30am to 5pm. This position regularly requires long hours and frequent weekend work. TRAVEL Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION AND OTHER REQUIREMENTS: Prefer a high school degree or equivalent. 1-2 years experience in a related position preferred. This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment. Must have the dexterity to count money. Must be able to lift at least 30 lbs. Must be able to sit or stand for an extended period of time.

Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed. This role will support Everwise branches in the following markets: Meridian, Park 100, Shadeland, Pike Plaza, One North Capitol, and Zionsville. Primary Responsibilities and Duties: Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred. Base pay: Starting at $19.25/hour + an additional $1.50/hour travel premium Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. This opening is at our Indianapolis Downtown location. Branch hours are M-F (9-5). Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC

As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management. The role serves as a single point of contact for a wide range of banking needs, consisting of accurately and efficiently handling service transactions - such as deposits, payments, replacement cards, and disputes - while also driving sales by opening accounts, identifying customer needs, offering tailored solutions, and recommending appropriate banking products. Essential Functions • Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience. • Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards. • Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary. • Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions. • Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary. • Establish effective partnerships with Financial Advisors, LRMs, Mortgage and Business Bankers. • Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities. • Establish proficiency in the Bank's systems to effectively provide customers with the highest level of service standards. • Meet or exceed all financial objectives pertaining to individual and Financial Center team goals. • Demonstrate ownership to ensure all follow-up items are complete or delegated to the appropriate individual(s) to work harmoniously with multiple team members. • Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience. • Deliver coaching and guidance to tellers on digital capabilities, transaction processing, and key priorities - emphasizing a streamlined sales and service experience, a digital-first approach, effective client problem resolution, and the strategic use of digital tools. • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations. • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Work Experience Less than one year Banking and/or retail experience Or Less than one year Sales experience or Customer Service experience preferred General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Mid-Corporate Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail. This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication

Job Description PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms Access safe deposit boxes when applicable Handle and maintain security of large amounts of cash Communicate with all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote Capture checks Balance cash drawer daily Assist with night deposits and ATM deposits Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies EDUCATION AND EXPERIENCE High School diploma or equivalent Previous cash handling/customer service experience Completion of Credit Union internal training Skilled in use of Episys & Synapsys once training is completed

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. Will float between designated service centers and provide support to multiple branch locations as needed. This role will support Everwise branches in the following markets: Worthsville, Emerson, Post Road and New Albany Primary Responsibilities and Duties: Maintains a high level of membership in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Complies with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively solve problems by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred. Base pay: Starting at $19.25/hour + an additional $1.50/hour travel premium Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

As a key member of the Financial Center team, the Universal Banker delivers exceptional service at every customer's touch point, including leading and coordinating lobby management. The role serves as a single point of contact for a wide range of banking needs, consisting of accurately and efficiently handling service transactions - such as deposits, payments, replacement cards, and disputes - while also driving sales by opening accounts, identifying customer needs, offering tailored solutions, and recommending appropriate banking products. Essential Functions * Proactively and professionally greet customers as they enter the Financial Center to determine the best way to manage and guide their experience. * Engage with customers following an established customer interaction model to build new customer relationships, retain and deepen existing customer relationships, and provide exceptional customer service standards. * Fulfill customer financial needs, both immediate and long term, by utilizing Financial Wellness conversations to understand needs and recommend appropriate solutions and/or refer to our team of experts when necessary. * Accurately and efficiently process transactions such as deposits, payments, checks for cashing and other transactions. * Recognize cross-sell opportunities, including deposit accounts as well as insurance, investment and lending products, referring to our team of experts when necessary. * Establish effective partnerships with Financial Advisors, LRMs, Mortgage and Business Bankers. * Engage in outbound calling and outreach activities to generate a consistent flow of qualified referrals to build a robust pipeline of sales opportunities. * Establish proficiency in the Bank's systems to effectively provide customers with the highest level of service standards. * Meet or exceed all financial objectives pertaining to individual and Financial Center team goals. * Demonstrate ownership to ensure all follow-up items are complete or delegated to the appropriate individual(s) to work harmoniously with multiple team members. * Create a warm, welcoming and friendly environment for customers and employees by fostering teamwork in the Financial Center to ensure an overall positive customer experience. * Deliver coaching and guidance to tellers on digital capabilities, transaction processing, and key priorities - emphasizing a streamlined sales and service experience, a digital-first approach, effective client problem resolution, and the strategic use of digital tools. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations. * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Work Experience Less than one year Banking and/or retail experience Or Less than one year Sales experience or Customer Service experience preferred General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. Traveling Universal Banker Expectations The Traveling Universal Banker role is responsible for traveling daily to banking centers within our footprint. Please note that associates may travel to locations in any of our communities including: Indianapolis Market - Carmel, Fishers, Indianapolis, Westfield, Whitestown, Zionsville, Brownsburg, 62nd and Allisonville Rd, 86th and Ditch Rd The manager will do their best to keep associates as close to home as possible. Having flexibility to travel to all branch locations within the respective market is required. These positions will float as needed, with or without prior notice. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC

JobID: 210702687 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

Job DescriptionDescription: The Customer Care Representative role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Customer Care Representative can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Representative is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Requirements: Competencies Required 1. Competency #1: Customer Relations · The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude · The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability · The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations · The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail · The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) · The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity · The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.

Summary/objective Assist Teller Supervisor in all functions of the branch including answering teller questions. Ensure the branch is in balance daily and train staff on all policies and procedures (new or changed). Ascertain the branch is secure when leaving for the day. RESPONSIBILITIES AND DUTIES Assist with supervising tellers, informing and training staff on new products, procedures and policies Ensure all tellers, branch and vault are in balance daily Assist employees with problem solving and questions Supply cash for tellers (order and detail Brinks) Process various member transactions Access and update safe deposit box records when applicable Handle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensers Communicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Process and create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote capture of checks Scan documents Balance and sell gift cards Order branch supplies Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members Assist with open/close of branch Assist with pool teller evaluations, log of bait money, reports from imaging system Make sure lobby is stocked and counters and machines are kept clean Attend credit union meetings and training as scheduled EDUCATION AND EXPERIENCE High school diploma, GED or equivalent 6 - 12-months of supervisor and/or financial institution experience Completion of internal Teller Supervisor and other required training programs

Responsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding EVERWISE CREDIT UNION's wallet share. This Universal Banker will be assigned to our new Zionsville Branch expected to open early 2026. The Universal Banker opening will start and train at the Park 100 branch until the Zionsville branch is open. Primary Responsibilities and Duties: Maintains a high level of member service in accordance with the EVERWISE CREDIT UNION Service Expectations. This position will perform a broad variety of member service functions with accuracy and in a timely manner. These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center) Responsible for maintaining a high level of confidentiality about member account information. Meets or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need. Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly. May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties. Comply with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA etc. Volunteers for special projects within the scope of job responsibilities. Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction. Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union. Knowledge/Skills: Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and EVERWISE CREDIT UNION. High level of EVERWISE CREDIT UNION product knowledge with a full understanding of needs-based selling. Proficient cash handling skills. Ability to work in a fast-paced diverse and universal environment. Practical application and general understanding of various computer applications Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin. Minimum Requirements: High School Diploma, GED or equivalent certification. Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred Base pay: Starting at $19.25/hour. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client's transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank's products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds. Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner. Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA's, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy. Follow Centier's Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems. Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions. Consultative skills to identify a client's financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish. Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. Traveling Universal Banker Expectations The Traveling Universal Banker role is responsible for traveling daily to banking centers within our footprint. Please note that associates may travel to locations in any of our communities including: Indianapolis Market - Carmel, Fishers, Indianapolis, Westfield, Whitestown, Zionsville, Brownsburg, 86th and Ditch, 62nd and Allisonville. The manager will do their best to keep associates as close to home as possible. Having flexibility to travel to all branch locations within the respective market is required. These positions will float as needed, with or without prior notice. What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at ************ or send us an email at *********************. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC

The Customer Care Representative role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Customer Care Representative can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Representative is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Requirements Competencies Required 1. Competency #1: Customer Relations · The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude · The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability · The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations · The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail · The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) · The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity · The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.