Full Time Teller - Texas Region
Teller job in Longview, TX
Eastman Credit Union is now hiring Full Time Tellers for our Longview, Texas region! Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do.
Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
Scheduling Requirements
This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within our Longview, Texas Region.
Dress Code
Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
Eastman Credit Union is an Equal Opportunity Employer.
Teller I
Teller job in Whitehouse, TX
Teller I
Exempt Status :
Non-Exempt, Full-time
Reports to :
Branch Manager
Branch :
Whitehouse Main
Pay : $16.00 per hour (+ for experience)
Benefits:
Medical, Prescription Drugs, Dental, and Vision Insurance
Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
401(k) with a Match
Basic, Voluntary, and Dependent Life Insurance
Paid Time Off
Paid Bank Holidays
Workplace Wellness Programs
Employee Assistance Programs
Tuition Reimbursement
Job Summary : To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
Perform Southside Bank's customer service standards with each customer interaction.
Consistently perform with accuracy and efficiency to build customer confidence and trust.
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
Complete customer thank you calls and follow up of problem resolution as directed by management.
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
Maintain the security and confidentiality of all sensitive Bank information.
Accurately communicate account information to customers.
Operational Excellence
Understand and agree to abide by the policies and procedures established at Southside Bank.
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
Accept and verify customer deposits.
Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
Continue professional development through training, seminars, membership in professional associations, as applicable.
Responsible for complying with audit policies and procedures as they pertain to this position.
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
Understands and agrees to abide by the policies and procedures established at Southside Bank.
Must comply with all applicable laws and regulations.
Perform collection item processing such as dealer drafts and foreign items.
Team Relations
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
Contribute to a positive team environment with peers in and out of the branch.
Participates in proactive team efforts to achieve departmental and company goals.
Assist with opening and closing duties.
Additional Functions:
Participates in special projects as assigned.
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Performs additional duties as assigned or directed.
Required Education/Experience:
High School Graduate or the equivalent required.
Minimum 6 months cash handling or customer service experience preferred.
Proficient in typing, 10-key calculator and data entry.
Excellent oral and written communication skills.
Completion and comprehension of the following Southside Bank instructor led classes:
New Employee Orientation
Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
Must be able to remain in a stationary position for 75% of the time.
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
This person must be able to detect, recognize, and identify customers as they begin assisting them.
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
Motor branches - employee must transport the cash from work booth inside the branch.
In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyCustomer Service/ Pawnbroker
Teller job in Nacogdoches, TX
Job Description
Insta-Cash Pawn is looking for individuals to join our team. Experience in the pawn industry is not required. We offer great benefits, employer paid life insurance, paid vacation, sick time, and four paid holidays off. We offer competitive wages ($11 to $15 Hourly/Commission depending on Region) with opportunities to be as successful as you choose to be!
General duties and responsibilities:
Greet and interact with all customers
Keep sales floor clean and maintain display of merchandise
Perform sales and loan transactions
Minimum Qualifications:
Computer literate
Outgoing and energetic personality
Ability to multi-task
High School Diploma or GED Equivalent
Bilingual a plus!
Physical Requirements:
Must be able to lift 50 pounds
Continuous standing required
Frequent walking, reaching, bending
Occasional climbing
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mldmhB
Teller - East Texas
Teller job in Gilmer, TX
and Objectives
We are team CUTX, and we exist to deliver an unexpected experience. We were chartered in 1931 to serve our communities better than the banks. Our focus is on teaching our members to take control of their finances. To join team CUTX, you must value Caring, Understanding, Teaching and eXceeding expectations at every interaction. We empower our employees to succeed. Most of all, you must be ready to have FUN! Currently, we are seeking a Teller who is responsible for accurately and efficiently processing teller transactions. A Teller must be able to identify member financial need(s) and recommend an appropriate credit union product/service solution to fit that need.
Major Duties and Essential Functions
1. Demonstrate enthusiastic support of Credit Union of Texas's vision, core values, employee creed, and long term objectives. A key component of this is to “deliver an unexpected experience” by consistently providing outstanding service to internal and external members with every interaction.
2. Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments.
3. Negotiate check cashing transactions, process negotiable instruments (cashier's checks, money orders), and process credit card cash advances.
4. Identify member financial need(s) and recommend an appropriate/progressive credit union product/service solution.
5. Responsible to meet or exceed sales and service goals established by leadership.
6. Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy.
7. Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures. This includes compliance with Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control and USA Patriot Act as they apply to the duties of the position.
8. Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union's privacy policy.
9. Accept responsibility for store security by securing keys, combinations, documents, records, and negotiable items. Comply with robbery and hold-up procedures.
We offer an excellent compensation and benefits package including: medical, dental, and vision insurance; life insurance and AD&D; 401(K); flexible spending account; Health Savings Account, and free and discounted credit union services. If interested in applying please visit our website at: ************ .
Please note that all prospective candidates are subject to a credit check. Credit, if established, must be in good standing to be eligible for hire.
Requirements
EDUCATION AND EXPERIENCE
Must be 18 years of age or older with a high school diploma or equivalency. Minimum 6 months or more of similar or related experience.
Physical Activities and Requirements of this Position
CATEGORY
DESCRIPTION
Finger Dexterity
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Grasping
Using fingers and palm on an object.
Talking
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Repetitive Motions
Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Hearing
Able to hear average or normal conversations and receive ordinary information.
Average Visual Abilities
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Sedentary Work
Sitting part of the time. Exerts up to 20 lbs. of force occasionally.
Working Conditions of this Position
DESCRIPTION
Few. No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required.
Mental Activities and Requirements of this Position
Reasoning Ability: The ability to use common sense or logic.
CATEGORY
DESCRIPTION
Detailed
Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables.
Mathematical Ability:
Basic
Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times.
Language Ability: The level of ability required to communicate and understand written and oral language.
Typical
Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public.
Compliance requirement
The responsibilities contained within this remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position
Disclaimer
The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.
Teller in Downtown Tyler
Teller job in Tyler, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Teller (Full Time) - Carthage
Teller job in Carthage, TX
Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application.
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: Understanding of Bank operations preferred.
Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Shift Schedule:
Hours:
Monday - Friday: 8:45AM - 5:45PM
Saturday: 8:00AM - 12:00PM Rotating
40 hours per week.
Bank Teller
Teller job in Center, TX
Description:
and Summary: The teller is considered by many as the “face of the bank” due to the extensive amount of contact with customers and others in the public. Therefore, a teller's key role is to provide superior and quality customer service while accurately handling a variety of monetary transactions. Regular contact with other bank department personnel is also required, thus making team work among all bank employees a necessity. Under general supervision and in accordance with established policies and procedures, a number of duties may be asked of the bank teller.
Main Duties and Responsibilities:
Provide the highest level of service to customers and associates.
Greet every customer with a warm welcome and a smile.
Accept checks, cash, and other forms of deposit or payment from customers
Post all transactions electronically at their terminal throughout their shift
Answer questions from customers about their accounts
Prepare specialized types of funds, such as cashier's checks, prepaid access cards, etc.
Process change orders for business customers
Verify customer's identity when necessary
Count the cash in their drawer at the end of their shift and make sure the amounts balance
Record and post night drop deposits and mail in deposit transactions
Promote bank products or services
Refer customers to appropriate bank personnel for products or services not offered at teller station
Keep terminal area/window secure and clean at all times
Report any discrepancies or suspicious activity
Involvement in community service and/or civic organizations.
Duties may also include:
Verifying monies received from Fed
Canceling bank mail through postage machine
Keeping coin counter and other machinery clean
Verify account maintenance changes
Help answer incoming telephone calls when not assisting customers
Other duties as assigned
Requirements:
Qualification Requirements:
High school diploma or equivalent
Background check must be passed
Perform basic math functions
Ability to read and interpret policies, procedures, memorandums, etc.
Ability to present oneself in an appropriately clean professional dress and manner
Provide courteous, knowledgeable and professional customer service both in person and on the phone
Assume responsibility, display initiative, and exercise good judgment
Display an ability to remain attentive and discreet
Ability to work cooperatively with others as part of a formal or informal team to accomplish Bank goals; to respect the needs, ideas, and contributions of others
Working Conditions and Hours:
Typically, several tellers will be seated within close vicinity of each other, calling for a great deal of cooperation, respect and discretion on the part of each teller in the department. Most seem to enjoy this closeness and become good friends and helpers to each other. Tellers have a window or area to work at and are assigned their own cash drawer which no other teller handles. This ensures that each teller can manage his or her transactions for the day, and at the end of the day, each teller counts out the drawer to ensure that it matches the transaction records. Tellers work approximately 6-8 hours a day Monday-Friday, averaging 40 hours per week Rotational work on Saturdays, 8:30 a.m. to 12:30 p.m. is included in the job duties and days are scheduled well in advance for preparation and convenience. This is a non-exempt position.
(Shelby Savings Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Shelby Savings Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shelby Savings Bank expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Shelby Savings Bank's employees to perform their job duties may result in discipline up to and including discharge.)
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service - Kilgore
Teller job in Kilgore, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Universal Banker
Teller job in Tyler, TX
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
A Universal Banker acquires, manages and retains meaningful relationships with clients using a consultative sales and service approach to proactively fulfill their financial needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Manages existing clients and prospects by meeting with them, both in person and over the phone, to build and maintain strong, lasting relationships, discover financial needs and tailor product solutions to meet the client's overall financial needs. This activity may be in the financial center, out-bound calling, visiting businesses or conducting educational seminars.
Proactively educates clients on alternate delivery methods and channels that make client's lives easier by providing self-service options, including emerging technology and digital solutions like mobile, online and ATM options, to access their accounts 24 hours a day/7 days a week.
Refers clients to other business partners to provide clients with experts who can assist them with their specialized financial needs.
Applies product and procedural knowledge to solve client problems appropriately and efficiently to enhance the client experience.
Processes a variety of routine and complex transactions for Financial Center clients, including deposits, withdrawals, and loan payment processing.
Engages in client and/or prospect management activities.
Drives proactive sales conversations, through outside interactions with a consultative sales process and financial needs assessment including, identifying and independently acting upon sales opportunities to build a strong pipeline of appointments to meet assigned sales goals.
Leverages ecosystem partnerships as well as community centers of influence to acquire, expand and retain relationships.
Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic.
Will be asked to perform the duties of the role based upon the needs of the financial center.
Supports the Bank's strong risk management culture through awareness, knowledge and sound decision making.
Ensures operational and financial safety and soundness. Maintain awareness of the environment, the situation, and the client. Leverages Lobby Management as a tool for managing client interactions and risk.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
High School Diploma or general education degree (GED) is required
Bachelor's degree preferred
1 year sales and client service experience in a professional environment; prior banking experience highly preferred or Bachelor's degree and cash handling and customer service experience in retail or financial institution
Proven ability to form and expand client relationships
Ability to learn and navigate multiple banking systems and applications, and utilize search tools to find information
This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008
Employment is contingent upon meeting initial and ongoing registration requirements, including acceptable background investigation results
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Excellent communication skills - in person and over the phone - with proven ability to tailor features and benefits of products/services to clients with differing needs.
Ability to learn products, services, and procedures quickly and accurately.
Comfortable educating others on technology.
Professional, thorough, and organized with strong follow-up skills.
Performs well in a team environment and proactively collaborates with others to serve clients.
Ability to understand and follow policies, procedures, and regulatory requirements.
Ability to work Financial Center hours, including weekends, and some evenings.
Ability to travel if required to perform the essential job functions.
Ability to work under stress and meet deadlines.
Ability to operate related equipment to perform the essential job functions.
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Auto-ApplyTeller Retail Banker
Teller job in Tyler, TX
Teller Retail Banker-071032Description The Retail Banker is responsible for the growth of consumer and business customer relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities:· Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to the customer.
· Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
· Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.
· Embrace a technology driven customer experience.
· Ability to explain complex solutions in a simple to understand way.
· Demonstrate flexibility to perform all other duties as assigned.
Other Responsibilities:· Exhibit operational excellence through diligent adherence to policies and procedures.
· Practice branch security procedures and protect customer confidentiality and privacy.
· Perform branch servicing duties such as paying and receiving, cash and vault balancing, ordering cash, cards, reports, audits, control checks, maintaining and servicing automated teller machines, as well as cleaning work areas.
· Open and perform account maintenance on depository accounts and loans.
· Demonstrate ownership in the resolution of customer inquiries and/or concerns at the frontline or by appropriately engaging with internal resources.
Competencies Required:· Must be proactive when seeking business outside of the branch.
· Must be open to direct coaching and feedback.
· Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
· Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
· Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process.
· Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
· Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
· Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
Qualifications Minimum Qualifications/Experience:· 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
· Previous instore banking experience is preferred, but not required.
· Must be positive and engaging.
Formal Education & Certification:· High School Diploma or equivalent required.
Work Status:· Full-time.
Supervisory Responsibility:· No.
Travel:· Little to no overnight travel expected.
Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Job: Retail Banker II-N710504Primary Location: Texas-Tyler-TX - Tyler WM-0768Schedule: Full-time Work Locations: TX - Tyler WM-0768 3820 Hwy 64 West Tyler 75704Unposting Date: Ongoing
Auto-ApplyTeller I
Teller job in Whitehouse, TX
Teller I Exempt Status: Non-Exempt, Full-time Reports to: Branch Manager Branch: Whitehouse Main Pay: $16.00 per hour (+ for experience) Benefits: * Medical, Prescription Drugs, Dental, and Vision Insurance * Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
* 401(k) with a Match
* Basic, Voluntary, and Dependent Life Insurance
* Paid Time Off
* Paid Bank Holidays
* Workplace Wellness Programs
* Employee Assistance Programs
* Tuition Reimbursement
Job Summary: To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
* Perform Southside Bank's customer service standards with each customer interaction.
* Consistently perform with accuracy and efficiency to build customer confidence and trust.
* Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
* Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
* Complete customer thank you calls and follow up of problem resolution as directed by management.
* Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
* Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
* Maintain the security and confidentiality of all sensitive Bank information.
* Accurately communicate account information to customers.
Operational Excellence
* Understand and agree to abide by the policies and procedures established at Southside Bank.
* Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
* Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
* Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
* Accept and verify customer deposits.
* Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
* Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
* Continue professional development through training, seminars, membership in professional associations, as applicable.
* Responsible for complying with audit policies and procedures as they pertain to this position.
* Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
* Understands and agrees to abide by the policies and procedures established at Southside Bank.
* Must comply with all applicable laws and regulations.
* Perform collection item processing such as dealer drafts and foreign items.
Team Relations
* Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
* Contribute to a positive team environment with peers in and out of the branch.
* Participates in proactive team efforts to achieve departmental and company goals.
* Assist with opening and closing duties.
Additional Functions:
* Participates in special projects as assigned.
* Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
* Performs additional duties as assigned or directed.
Required Education/Experience:
* High School Graduate or the equivalent required.
* Minimum 6 months cash handling or customer service experience preferred.
* Proficient in typing, 10-key calculator and data entry.
* Excellent oral and written communication skills.
* Completion and comprehension of the following Southside Bank instructor led classes:
* New Employee Orientation
* Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
* Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
* Must be able to remain in a stationary position for 75% of the time.
* Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
* The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
* Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
* This person must be able to detect, recognize, and identify customers as they begin assisting them.
* Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
* Motor branches - employee must transport the cash from work booth inside the branch.
* In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
* Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
* Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Teller In South Tyler
Teller job in Tyler, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Teller (Full Time) - Carthage
Teller job in Carthage, TX
External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application.
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
Represents the bank in a courteous and professional manner.
Receives and processes deposits.
Receives and processes loan payments.
Cashes checks and other negotiable instruments for clients.
Examines documents for endorsements and negotiability.
Processes transfers between accounts.
Sells traveler's checks, official checks, and money orders.
Processes credit card cash advances.
Verifies and balances cash daily.
Detects and resolves discrepancies promptly.
Offers other Bank products to meet customer needs and strengthen the relationship.
Has no more than one proof error within a 30-day period.
Follow Teller procedures consistently and adheres to compliance requirements.
Other duties as assigned.
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
Ensures that client requests and inquiries are promptly resolved.
Operates online teller terminal.
Maintains privacy of customer information.
Ensures that the Bank's quality reputation is maintained and projected.
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assists area personnel as required.
Assists with training or orientation as needed.
Keeps supervisor informed of area activities and of any problems or concerns.
Completes required reports and records accurately and promptly.
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Assumes responsibility for related duties as required or assigned.
Performs night drop functions as assigned.
Performs related clerical duties as assigned.
Ensures that work areas are clean, secure, and well maintained.
Cross sells Bank products and services.
PERFORMANCE MEASUREMENTS
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
Required reports and records are accurate, complete, and timely.
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.
The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: Understanding of Bank operations preferred.
Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred.
Skills/Abilities:
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Shift Schedule:
Hours:
Monday - Friday: 8:45AM - 5:45PM
Saturday: 8:00AM - 12:00PM Rotating
40 hours per week.
Auto-ApplyBank Teller
Teller job in Center, TX
and Summary: The teller is considered by many as the “face of the bank” due to the extensive amount of contact with customers and others in the public. Therefore, a teller's key role is to provide superior and quality customer service while accurately handling a variety of monetary transactions. Regular contact with other bank department personnel is also required, thus making team work among all bank employees a necessity. Under general supervision and in accordance with established policies and procedures, a number of duties may be asked of the bank teller.
Main Duties and Responsibilities:
Provide the highest level of service to customers and associates.
Greet every customer with a warm welcome and a smile.
Accept checks, cash, and other forms of deposit or payment from customers
Post all transactions electronically at their terminal throughout their shift
Answer questions from customers about their accounts
Prepare specialized types of funds, such as cashier's checks, prepaid access cards, etc.
Process change orders for business customers
Verify customer's identity when necessary
Count the cash in their drawer at the end of their shift and make sure the amounts balance
Record and post night drop deposits and mail in deposit transactions
Promote bank products or services
Refer customers to appropriate bank personnel for products or services not offered at teller station
Keep terminal area/window secure and clean at all times
Report any discrepancies or suspicious activity
Involvement in community service and/or civic organizations.
Duties may also include:
Verifying monies received from Fed
Canceling bank mail through postage machine
Keeping coin counter and other machinery clean
Verify account maintenance changes
Help answer incoming telephone calls when not assisting customers
Other duties as assigned
Requirements
Qualification Requirements:
High school diploma or equivalent
Background check must be passed
Perform basic math functions
Ability to read and interpret policies, procedures, memorandums, etc.
Ability to present oneself in an appropriately clean professional dress and manner
Provide courteous, knowledgeable and professional customer service both in person and on the phone
Assume responsibility, display initiative, and exercise good judgment
Display an ability to remain attentive and discreet
Ability to work cooperatively with others as part of a formal or informal team to accomplish Bank goals; to respect the needs, ideas, and contributions of others
Working Conditions and Hours:
Typically, several tellers will be seated within close vicinity of each other, calling for a great deal of cooperation, respect and discretion on the part of each teller in the department. Most seem to enjoy this closeness and become good friends and helpers to each other. Tellers have a window or area to work at and are assigned their own cash drawer which no other teller handles. This ensures that each teller can manage his or her transactions for the day, and at the end of the day, each teller counts out the drawer to ensure that it matches the transaction records. Tellers work approximately 6-8 hours a day Monday-Friday, averaging 40 hours per week Rotational work on Saturdays, 8:30 a.m. to 12:30 p.m. is included in the job duties and days are scheduled well in advance for preparation and convenience. This is a non-exempt position.
(Shelby Savings Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Shelby Savings Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shelby Savings Bank expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Shelby Savings Bank's employees to perform their job duties may result in discipline up to and including discharge.)
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description Starting $14.00/ hour
Customer Service - Whitehouse
Teller job in Whitehouse, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Teller Retail Banker
Teller job in Tyler, TX
Teller Retail Banker-070927Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Qualifications Minimum Qualifications/Experience:· 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.· Previous instore banking experience is preferred, but not required.· Must be positive and engaging. Formal Education & Certification:· High School Diploma or equivalent required. Work Status:· Full-time.Supervisory Responsibility:· No.Travel:· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.Woodforest is an Equal Opportunity Employer, including Disability and Veterans.Job: Branch BankingPrimary Location: Texas-TylerSchedule: Full-time Work Locations: TX - Tyler-0194 450 S Southeast Loop 323 Tyler 75702Unposting Date: OngoingOrganization: Texas - ETXStrong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.
Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match
Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month.
Opportunities for Long-Term Growth
Take advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Medical Coverage from the first day of the month following your date of hire at an affordable cost!
Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.
Auto-ApplyTeller I
Teller job in Tyler, TX
Teller I
Exempt Status :
Non-Exempt, Full-time
Reports to :
Branch Manager
Branch :
Tyler Main Motor Bank
Pay : $16.00 per hour (+ for experience)
Benefits:
Medical, Prescription Drugs, Dental, and Vision Insurance
Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
401(k) with a Match
Basic, Voluntary, and Dependent Life Insurance
Paid Time Off
Paid Bank Holidays
Workplace Wellness Programs
Employee Assistance Programs
Tuition Reimbursement
Job Summary : To create a memorable experience that delivers consistent and value-added services dedicated to developing lasting customer relationships. Provide teller services including processing transactions such as deposits, withdrawals, cashing checks, and completing change orders with accuracy. Utilize knowledge and judgment to assure the validity of transactions processed, referring questionable items to an Assistant Branch Manager or above. Maintain a professional appearance in both dress and behavior.
Essential Functions:
Customer Service
Perform Southside Bank's customer service standards with each customer interaction.
Consistently perform with accuracy and efficiency to build customer confidence and trust.
Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable.
Complete customer thank you calls and follow up of problem resolution as directed by management.
Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer.
Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments.
Maintain the security and confidentiality of all sensitive Bank information.
Accurately communicate account information to customers.
Operational Excellence
Understand and agree to abide by the policies and procedures established at Southside Bank.
Follows established policies and procedures to avoid fraudulent activity (verify identification, review account history and recourse, etc.).
Follows compliance procedures and verifies accuracy of reporting applicable transactions such as CTRs, SARs, monetary logs, and Reg CC holds.
Maintain cash drawer limits and responsible for meeting the balancing standards of the cash drawer on a daily basis, working in accordance with the Teller Over/Short Policies. Ensure that all cash outages are reported to management.
Accept and verify customer deposits.
Cash checks and process less cash transactions within authorized limits; obtain supervisor's approval to process transactions which exceed authorized limits.
Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
Continue professional development through training, seminars, membership in professional associations, as applicable.
Responsible for complying with audit policies and procedures as they pertain to this position.
Perform duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program.
Understands and agrees to abide by the policies and procedures established at Southside Bank.
Must comply with all applicable laws and regulations.
Perform collection item processing such as dealer drafts and foreign items.
Team Relations
Maintain a positive and caring atmosphere for customers and employees consistent with the Southside Bank's mission, CORE Values, and Blue Book culture guide.
Contribute to a positive team environment with peers in and out of the branch.
Participates in proactive team efforts to achieve departmental and company goals.
Assist with opening and closing duties.
Additional Functions:
Participates in special projects as assigned.
Complies with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Performs additional duties as assigned or directed.
Required Education/Experience:
High School Graduate or the equivalent required.
Minimum 6 months cash handling or customer service experience preferred.
Proficient in typing, 10-key calculator and data entry.
Excellent oral and written communication skills.
Completion and comprehension of the following Southside Bank instructor led classes:
New Employee Orientation
Teller Training, Teller Advanced and Professional Teller
Physical Activity/Dexterity:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
Physical Environment Demands:
Must be able to remain in a stationary position for 75% of the time.
Constantly operates a computer and other office productivity machinery, such as a computer, scanner, computer printer, etc.
The person in this position needs to frequently move about inside the branch location to assist customer's transactions, access different machinery, process cash, etc.
Constantly positions self to maintain computers in the branch, including under the desks or in a different area of the branch.
This person must be able to detect, recognize, and identify customers as they begin assisting them.
Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day.
Motor branches - employee must transport the cash from work booth inside the branch.
In-store branches - employee must transport the cash from the coin machine to a bag which is moved to the vault.
Working Conditions/Environment:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
Moderate noise (e.g. business office with computers and printers, light traffic).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyTeller in Longview Oak Forest
Teller job in Longview, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Processes night depository, ATM, and Bank-by-mail deposits.
Receives checks and cash for deposit, verifies amount, examines checks for proper endorsements and issues receipt for deposit amount.
Places holds on checks accepted for deposits, if warranted, in accordance with regulations.
Cashes checks after verification of customer signatures and balances. Obtains positive identification of payee.
Obtains information and completes Currency Transaction Reports for submission to BSA Officer. Prepares Suspicious Activity Reports when applicable.
Maintains teller cash drawer within required limits.
Explains, promotes and/or sells bank products or services such as travelers checks, savings bonds, money orders and cashier's checks, etc.
Maintains appropriate log of cash sale of Cashier's Checks and travelers checks per requirements of Bank Secrecy Act.
Accepts utility bill and loan payments.
Processes TT&L, EFTPS payments and cash advances.
Places stop payments on checks and drafts as requested by customer.
Balances teller cash drawer and cash vault daily.
Accepts information for outgoing wire transfers.
Assists customers in preparing documentation on debit card disputes.
Assists in filing bank records/documentation.
Verifies next day new account information and account file maintenance.
Opens/processes mail as required.
Answers telephone calls taking messages, forwarding calls or providing assistance to customers.
Cross-trains in other areas.
Maintains confidentiality at all times.
Reports to work regularly and promptly. Contributes as a team player.
Enhances professional growth and development through participation in educational programs, current literature, and in-service meetings, etc.
Maintains established department and Bank policies, procedures and objectives and quality assurance
Customer Service - Marshall
Teller job in Marshall, TX
Job Description
Customer Service:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customer service to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
Teller Retail Banker
Teller job in Tyler, TX
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
* Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
* Processing transactions, opening accounts, and performing account maintenance.
* Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
* Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Minimum Qualifications/Experience:
* 3 years of relevant and transferrable sales and/or customer service experience;
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
OR a Bachelor's degree.
* Previous instore banking experience is preferred, but not required.
* Must be positive and engaging.
Formal Education & Certification:
* High School Diploma or equivalent required.
Work Status:
* Full-time.
Supervisory Responsibility:
* No.
Travel:
* Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.
Working Conditions:
* Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.