Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Joining Old Second in a Bank Teller role provides an excellent opportunity to learn banking principles, products & services, risk management, and more. Move your career forward at O2.
Position Overview
The Teller role is responsible for front line customer service, processing customer banking transactions, balancing a cash drawer, and providing qualified referrals to Retail Banking.
Essential Job Functions
Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations.
Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds.
Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier's checks.
Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe.
Effectively uses technology in order to accurately complete customer transactions.
Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals.
Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems.
Maintains flexibility to float to other branches and/or work dynamic schedules needed. Availability to work during branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm.
Minimum Requirements:
High School Diploma or equivalent; and
Six months of related experience (cash handling, customer service, office, etc.)
Must work onsite to perform responsibilities of this position.
Competencies:
Excellent customer service skills
Professional communication skills
Cash handling
Accurate with focus on attention to details
Preferred, but not required:
In-depth customer service, cash handling, and sales experience strongly preferred.
Experience resolving customer service issues and providing exceptional customer service.
Prior experience balancing a cash drawer.
Prior experience in banking.
Compensation & Benefits
Base pay: $16.50 - $20.00/hour. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales referral activities.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!
$16.5-20 hourly Auto-Apply 57d ago
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Full Time Teller - Arlington Heights, IL
Wintrust 4.9
Teller job in Arlington Heights, IL
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago's Bank as a Full-Time Teller!
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
Family-friendly work hours
With 200+ community bank locations, we offer opportunities to grow and develop in your career
Promote from within culture
What you'll do:
Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions
Operate a teller drawer to serve customers and bank personnel in lobby or drive up.
Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing and may be required to participate in community events.
Qualifications:
Minimum 6 months of experience in cash handling or customer service
High school degree or GED required
Travel between branches may be necessary
Must be available to work all shifts including Saturdays
Must be able to lift up to 50 lbs
Must be able to stand for long periods of time
Benefits
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation:
The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills, and experience.
#LI-ONSITE
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
$19-21 hourly Auto-Apply 26d ago
Teller
Parkway Bank 4.5
Teller job in Wood Dale, IL
PARKWAY
BANK
$30k-34k yearly est. Auto-Apply 1d ago
Senior Teller
Northern Trust 4.6
Teller job in Chicago, IL
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.
The Sr. Teller processes and approves transactions for clients within specified limits. Approves other teller transactions within specified limits and provides assistance in processing complex or problem transactions. Monitors, research, inputs, and settles assigned accounts. Cross sells the bank's products and services.
Key responsibilities include:
1. Accepts, approves, and processes transactions for clients within specified limits.
2. Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions.
3. Approves transactions referred by the tellers within specified limits.
4. Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers' checks
5. Balances, inputs, and settles daily sales of travelers' cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports.
6. Balances the cash transactions for the unit including the cash drawer.
7. Conducts teller audits and performs research to resolve problem situations.
8. Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
9. Assists clients with non-standard inquiries regarding the status of their accounts.
10. Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions.
11. Monitors, conducts research, and balances contra accounts. Investigates and collects charge backs on accounts.
12. Responds to client needs and cross sells the bank's products and services.
The successful candidate will benefit from having:
* 2-3 years of teller experience.
* Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions.
* Math skills are needed to balance the cash drawer.
* Personal computer skills and 10 key adding machine skills are needed to enter and record transactions.
Salary Range:
$48,000 - 72,000 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
$48k-72k yearly Auto-Apply 4d ago
TELLER
Utbhome
Teller job in Palos Heights, IL
United Trust Bank is a financial company with a commitment to exceptional service and value. All of our service lines share the common thread of being passionately committed to helping our neighbors and local communities thrive. At United Trust Bank we are looking for highly motivated and skilled individuals to join our team. Additional information about United Trust Bank may be found at ************************
We are growing our Main Branch location and have an immediate need for a Bank Teller. This position is a full-time, benefited role.
What's in it for you?:
Competitive compensation package
Benefits include:
Medical, Dental, Vision, Life, long and short term disability insurance
401k Match
Employee Assistance Program
Paid Time Off
Responsibilities:
Serves customers by completing account transactions.
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Answers questions in person or on telephone and refers customers to other bank services as necessary.
Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative.
Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
Reconciles loan coupons and other transactions.
Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, and assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Bank Teller Qualifications / Skills:
Customer service
Attention to detail
General math skills
Verbal communication
Integrity
Selling to customer needs
People skills
Financial skills
Financial software
Thoroughness
Documentation skills
Education, Experience, and Licensing Requirements:
High school diploma, GED, or equivalent
2 years consecutive customer service experience in financial services, teller required.
Pay $19.00-$21.00/hourly - full-time
United Trust Bank is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status. We are an E-Verify employer.
$19-21 hourly Auto-Apply 11d ago
Teller
United Trust Bank LLC 4.0
Teller job in Palos Heights, IL
United Trust Bank is a financial company with a commitment to exceptional service and value. All of our service lines share the common thread of being passionately committed to helping our neighbors and local communities thrive. At United Trust Bank we are looking for highly motivated and skilled individuals to join our team. Additional information about United Trust Bank may be found at
************************
We are growing our Main Branch location and have an immediate need for a Bank Teller. This position is a full-time, benefited role.
What's in it for you?:
Competitive compensation package
Benefits include:
Medical, Dental, Vision, Life, long and short term disability insurance
401k Match
Employee Assistance Program
Paid Time Off
Responsibilities:
Serves customers by completing account transactions.
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Answers questions in person or on telephone and refers customers to other bank services as necessary.
Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative.
Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
Reconciles loan coupons and other transactions.
Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, and assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Bank Teller Qualifications / Skills:
Customer service
Attention to detail
General math skills
Verbal communication
Integrity
Selling to customer needs
People skills
Financial skills
Financial software
Thoroughness
Documentation skills
Education, Experience, and Licensing Requirements:
High school diploma, GED, or equivalent
2 years consecutive customer service experience in financial services, teller required.
Pay $19.00-$21.00/hourly - full-time
United Trust Bank is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status. We are an E-Verify employer.
Monday - Friday 8:30 am - 5 pm; rotating Monday - Friday 9 am - 5:30 pm
40 hours a week
$19-21 hourly Auto-Apply 13d ago
Universal Teller - Full Time
Home State Bank 4.2
Teller job in Crystal Lake, IL
Home State Bank has an opening for Universal Teller in Crystal Lake, IL. This position is an onsite position and looking for local candidates as there is not any relocation provided. Spanish speaking candidates preferred.
The Universal Teller position will assist the branch in achieving the deposit and loan growth by identifying new opportunities to convert service opportunities into sales. The individual will be contacting new or existing customers in person or by phone to retain and expand banking relationships. This will involve proactively soliciting and returning referrals opportunities from internal departments and existing customers. The position will be performing a wide variety of banking transactions efficiently, while accurately managing the funds of an assigned teller station. While providing excellence in customer service, this individual will be applying rules, regulations, bank policy and audit and compliance procedures to prevent loss of bank assets. Home State Bank offers fantastic growth opportunities.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day.
Preferred Skills:
- Cash handling skills and the ability to perform advanced math functions
- Ability to present a professional image for contact with the public
- Proper communication abilities in both oral and written form
- In-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions
- Appropriate bank and ancillary product knowledge for the level of selling and cross-selling performance expected
- Able to work in a team environment and interact well and positively with co-workers and management
- Excellent customer service skills
- Ability to multi-task and to be flexible
- High degree of accuracy
- Computer skills - Word and Excel
Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to ************ or apply online at *****************
Working environment and conditions include:
Typical office environment with exposure to moderate noise levels.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
Medical through BCBS - 2 PPO Plans, HSA, and HMO
Dental PPO through BCBS
Vision insurance through BCBS
$50,000 in Company Paid Life & ADD and long-term disability insurance
401k after 90 days with company match of 3% after a year
Generous Time Off - 2 weeks paid vacation, 1-week sick pay and 11 paid FDIC holidays, 1 floating holiday (personal) day
Tuition reimbursement - courses and books up to $6,000 annually per policy
Holiday Party at Boulder Ridge Country Club
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$30k-34k yearly est. Auto-Apply 13d ago
Teller
Itasca Bank & Trust Company 4.1
Teller job in Itasca, IL
Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff. Our most important assets are the people - customers and employees. For over 75 years the Bank has been a responsible citizen and community leader because it respects the values of its past when making decisions that shape its future. Without a dedicated and responsible staff, we can't serve customer needs and remain a responsible corporate citizen. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, which reflects our dedication to quality service, high standards, and responsiveness to customers and employees alike. Itasca Bank is a responsible employer dedicated to the health and safety of employees and works to maintain diversity in both its workforce and the vendors it uses. We encourage our employees' participation in community and civic activities which lead to better communities, and a positive workplace environment where a work/life balance is encouraged.
Essential Functions
Organizes and balances cash drawer daily and adheres to cash management guidelines.
Listen effectively to customers' requests and promptly take the necessary action to assist them.
Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve.
Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
Protects the Bank and its customers by maintaining a high level of security awareness.
Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
Follow and perform Safety and Soundness expectations when opening or closing the bank.
Supervisory Responsibility
None
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
Must be able to lift up to 25 pounds at times.
May need to stand for long periods of time.
Position Type/Expected Hours of Work
This is a full-time non-exempt position. Days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m., Friday 8:30 - 5:00 pm, Saturday 7:20 a.m. to 1:00 p.m.
Travel
Travel between branches may be required a few times a month.
No travel off site.
Required Education and Experience
Minimum 1 year of cash handling and customer service experience required.
High School education or equivalent.
Ability to perform calculations.
Proficient in Microsoft Office (Excel, Word, Outlook).
Delivers excellent customer service.
Effective verbal and written communication skills.
Strong attention to detail.
Strong desire to cross-sell products and services.
Proven track record of success working in a team environment.
Ability to work a flexible schedule including evening and weekends.
Ability to work and multi-task in a fast-paced environment.
Models positive and supportive behavior.
Professional demeanor.
Preferred Education and Experience
1 year of bank teller experience preferred.
AAP/EEO Statement
Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation .
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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$32k-37k yearly est. Auto-Apply 14d ago
Part Time Retail Teller
Heartland Bank & Trust Co 4.4
Teller job in Somonauk, IL
Text "2429" to ************** to apply. Wage Range: Min: $16.80, Mid: $18.89, Max: $20.99 The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
What you will do
* Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
* Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
* Knowledge of and ability to provide products and services available through the retail banking branch.
* Complete transactions accurately and efficiently, including cash handling.
* Comply with all policies and procedures to minimize the risk of fraud.
Other Qualifications/Requirements
* Participate in various retail and bank projects as necessary.
* H.S. Diploma or GED preferred or equivalent combination of education and experience.
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click
$33k-37k yearly est. 7d ago
Licensed Insurance Customer Service Commerical Lines
Snyder Insurance. & Financial Services
Teller job in Darien, IL
Job Description
Insurance Commercial Lines CSR
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Health Insurance
Responsibilities
Prepare and quote all types of commercial insurance at an independent agency for established customer base
Cross sell applicable coverage to new and existing customers
Resolve customer inquiries and complaints
Set follow-up appointments to keep customers aware of latest developments
Ability to work in friendly fast paced environment
Some Hybrid remote possible
Requirements
Previous experience in customer service, sales or other related fields necessary
Applied EPIC required
Ability to build rapport with clients
Deadline and detail-oriented
Excellent written and verbal communication skills
Minimum of 3-5 years of insurance experience
Must be licensed in Property & Casualty
Salary negotiable on experience
$29k-36k yearly est. 22d ago
Teller/Customer Service Representative
American Commercial Bank & Trust 4.2
Teller job in Yorkville, IL
Job Description
American Commercial Bank & Trust - Yorkville, IL Branch Office
Full-Time Teller/Customer Service Representative
American Commercial Bank & Trust is currently seeking candidates for a FT Teller/Customer Service Representative for our Yorkville, IL Office. In this universal branch role, the Teller/CSR will service bank clients with a variety of banking transactions, such as processing deposits and withdrawals, opening demand deposit and savings account products for new and existing customers, and taking care of routine servicing needs. The Teller/CSR will also focus upon developing and deepening client relationships, delivery of excellent and expedient service, following up in a timely manner, and ensuring each customer's financial needs are being met.
This is a FT position, 40 hours per week; the branch is open Monday through Friday.
Key Job Duties and Responsibilities:
Process teller transactions, including deposits, withdrawals, purchase of monetary instruments, and other teller line requests.
Follow all teller line operational procedures and protocols, to ensure accurate balancing of teller drawer, cash vault, ATM, and ensuring the safe and secure handling of all negotiable instruments.
Participate in ordering cash and preparing shipments of cash to armored car delivery service.
Participate in opening and closing procedures of the branch, following all dual control protocols.
Meet with new and existing customers to assess their financial needs or resolve any account or relationship concerns.
Follow the Bank's protocols for procuring identification for opening and servicing accounts. Engage with customers to determine needs and suggest appropriate banking solutions to meet those needs.
Assist customers with any new and additional products and services to enhance their relationship with the Bank.
Stay current on fraud prevention information and maintain regular compliance and regulatory training.
Participate in community events as they are presented and represent the Bank in a positive and engaging manner.
Adhere to all Bank policies, including the Code of Conduct and Conflict of Interest policies.
Education and Experience:
Minimum of a High School Diploma or equivalent.
At least two years prior Bank Teller and/or Personal Banking/New Accounts experience is preferred; will also consider candidates with 5+ years of higher-order customer service experience, which includes cash handling and balancing and client problem-solving.
Additional Skills and Qualifications:
Excellent face-to-face client servicing skills, including both verbal and written skills. Seeking professional demeanor, excellent listening skills, comfort, and confidence with asking questions to assess needs and uncover issues, resourcefulness in finding answers and resolving problems.
Solid math aptitude and counting skills.
High level of dependability, reliability, and flexibility.
Strong collaborator.
American Commercial Bank & Trust is an Equal Opportunity Employer (Protected Veterans, and Individuals with Disabilities).
A comprehensive benefits package offered for Full-time positions, including medical, dental and vision coverage, Life/STD/LTD plans, Flexible Spending Account, H.S.A., 401k with company match, ESOP, paid vacation, sick time, and holidays. For more information on our branch locations, visit us online at: ****************
Candidates will be required to submit to a background check when presented with a conditional offer of employment.
$30k-34k yearly est. 19d ago
Captain - Customer Service
Daveandbusters
Teller job in Lombard, IL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from
Salary Range:
14
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
$29k-36k yearly est. Auto-Apply 60d+ ago
FX / Bank Teller
State Bank of Texas 3.8
Teller job in Chicago, IL
Job DescriptionDescription:
ABOUT US:
State Bank of Texas is a privately owned, independent Bank specializing in lending solutions for the hospitality industry. State Bank of Texas is committed to providing personal partnerships with their customers, timely loan decisions, and convenient up to date technology for their customers.
POSITION SUMMARY:
Sales consultants are given the unique responsibility to play a prominent role in the way our business operates. In this role consultants will contribute to excellent customer service and provide an experience that is both focused and attentive, while leading currency exchange transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Accurately and quickly respond to customer inquiries in person, written, and over the phone.
• Confidently promote products and services to clients and potential customers.
• Work independently and as a team member to meet local and regional sales targets with company incentive plans.
• Responsible to lead daily operational procedures including location opening and closings, inventory management, and store appearance.
• Team projects and initiatives as required.
• You will be working on shift patterns which can vary 7 days a week and you will need a certain degree of flexibility to meet our business needs.
Requirements:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Positive and collaborative attitude
• Self-motivated, energetic and ambitious
• Great verbal and written interpersonal skills
• Exceptional attention to detail
• Previous retail and cash handling experience
• Able to work well under pressure
• Familiarity with Excel, Word and Outlook
$19-$21/hour
BENEFITS:
• Medical
• Health Savings Account
• Flexible Spending Account
• Dental
• Vision
• Lie and AD&D Insurance
• Disability Insurance
• Supplemental Insurance
• PTO
• Holidays
$19-21 hourly 9d ago
Teller Specialist Flexible
Emarquettebank
Teller job in Evergreen Park, IL
About Marquette Bank
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $15.75 - $17.75 plus $2.00/hour additional compensation for flex position
Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.
Position Summary:
The Teller Specialist Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Providing exceptional customer service including efficient and accurate transaction processing. A Teller Specialist Flexible must have extensive knowledge of retail operations policies and procedures and must be able to handle unusual customer transactions, and answer more difficult customer inquiries. Additionally, Teller Specialist Flexible has a larger cash limit and works independently within established procedures outlined by Branch Operations Officer.
Under general supervision of the Branch Operation Manager and in line with established policies and procedures, provides a variety of service functions to the Bank's customers. Job requires extensive on the job training for job proficiency. Job involves considerable customer contact.
Essential Duties and Responsibilities:
Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including:
Accept all checking account transactions such as check cashing, deposits, and certified checks.
Accept all savings transactions such as deposits and withdrawals.
Redeem US Savings Bonds.
Cash and issue official bank checks.
All loan payments
Collect and process the appropriate service charge fees.
Complete coin orders and coin counting.
Comply with all branch operating, audit and compliance requirements.
Maintain basic knowledge of operations and sales requirements-e.g. records, BSA, fraud, and CTRs.
Responsible for daily balancing of cash drawer.
Open or close branch as needed.
Respond to customer's inquiries and cross sell financial products and services by explaining, promoting and providing referrals.
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
Cultivate a working knowledge of all products and services with an ongoing commitment to attend all required sales training.
Service customer inquiries by promoting the bank's delivery channels, products and services following the sales process to achieve individual referral and team goals for outbound calling, greeting, inter-departmental referrals, etc. Includes profiling customers and prospects for new sales and cross sell opportunities.
Required to work at all Marquette Bank branches on an “as needed” basis.
Performs additional duties as assigned for fulfilling various banking roles depending on needs of assigned branch and manager.
Knowledge/Abilities/Experience and Training Required:
High School Diploma or Equivalent
Detail oriented with a thorough understanding of the entire Teller Department
Versatile and possess excellent communication skills to interact with employees and customers
Possess leadership and organizational skills to be able to analyze accurately and think quickly
Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to remain in a standing position
Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.
Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
Employee may need to frequently lift and/or move up to 30 pounds.
Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank's total rewards package , for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: *********************************************
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: **********************************************************************
Equal Opportunity Employer/Vet/Disability
$15.8-17.8 hourly Auto-Apply 29d ago
Teller - Full Time
First Savings Bank of Hegewisch 3.5
Teller job in Tinley Park, IL
Job Description
Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures that customers are promptly and professionally served at all times. Active participant in the Five Star Service Program at First Savings Bank of Hegewisch.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
a. Represents the Bank in a courteous and professional manner.
b. Receives deposits in person or by mail or alternative delivery channels
c. Receives loan payments in person or by mail. Properly processes payment for the customers.
d. Processes cash advances, travelers' checks, cashiers' checks, money orders, government bonds, and similar transactions efficiently.
e. Disburses cash or check withdrawals in person, by telephone (with proper authorization) or by mail.
f. Processes transfers of funds among accounts with the Bank.
g. Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of each workday.
h. Verifies transactions. Consistently monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with customers.
a. Ensures that customers' requests and questions are promptly resolved.
b. Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
c. Receives and processes new customer accounts and changes to existing accounts.
d. Receives and processes changes of name, addresses, and other account information as needed.
e. Maintains privacy of customer account information.
f. Ensures that the Bank's quality reputation is maintained and projected.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a. Assists area personnel as required.
b. Keeps supervisor informed of area activities and of any significant problems or concerns.
c. Completes required reports and records accurately and promptly.
d. Attends meetings as required by supervisors.
4. Assumes responsibility for related duties as required or assigned.
a. Performs drive-up teller and night drop functions as assigned.
b. Cross sells Bank services.
c. Ensures that work area is clean, secure, and well maintained.
d. Performs related clerical duties as required.
PERFORMANCE MEASUREMENTS
1. Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards and security procedures.
2. Monies are balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
3. Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.
4. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
5. Required reports and records are accurate, complete, and timely.
6. The Bank's professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent (GED).
Required Knowledge: Knowledge of Teller policies and procedures.
Basic understanding of Bank operations.
Experience Required: Abilities generally acquired on the job in 12 months.
Skills/Abilities: Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Good typing skills.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
$27k-33k yearly est. 27d ago
Senior Teller
Ntrs
Teller job in Chicago, IL
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.The Sr. Teller processes and approves transactions for clients within specified limits. Approves other teller transactions within specified limits and provides assistance in processing complex or problem transactions. Monitors, research, inputs, and settles assigned accounts. Cross sells the bank's products and services. Key responsibilities include:1. Accepts, approves, and processes transactions for clients within specified limits.
2. Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions.
3. Approves transactions referred by the tellers within specified limits.
4. Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers' checks5. Balances, inputs, and settles daily sales of travelers' cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports.
6. Balances the cash transactions for the unit including the cash drawer.
7. Conducts teller audits and performs research to resolve problem situations.
8. Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
9. Assists clients with non-standard inquiries regarding the status of their accounts.
10. Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions.
11. Monitors, conducts research, and balances contra accounts. Investigates and collects charge backs on accounts.
12. Responds to client needs and cross sells the bank's products and services.The successful candidate will benefit from having:
2-3 years of teller experience.
Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions.
Math skills are needed to balance the cash drawer.
Personal computer skills and 10 key adding machine skills are needed to enter and record transactions.
Salary Range:
$48,000 - 72,000 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
$48k-72k yearly Auto-Apply 13d ago
Teller II [Full-Time]
Bankfinancial 4.3
Teller job in Libertyville, IL
Job Description
Summary: Serves Customers by completing various banking transactions efficiently and accurately while adhering to check cashing and withdrawal authority limits. Accurately balances cash drawer daily. Identifies referral opportunities and actively promotes BankFinancial. Responds to requests for assistance from less experienced tellers. Handles special or unusual transactions and more difficult customer questions and situations. Opens and/or closes the branch.
Essential Duties and Responsibilities
Provides exceptional customer service. Meets and strives to exceed the standards established and outlined by management.
Maintains working knowledge of Bank, Wealth Management, and Financial Assurance products and services in order to answer routine customer inquiries and explain basic Bank regulatory policies and procedures.
Answers customer inquiries related to account balances, Bank services and general information efficiently and professionally.
Promotes the Bank's products and services through identifying referral opportunities and directing Customers to the appropriate Bank representative.
Meets or exceeds all established sales goals assigned by identifying the needs of potential and existing Customers, offering appropriate products and services, and referring qualified clients.
Processes deposits and withdrawals and cashes checks. Verifies cash and endorsements, receives proper identification, and verifies authenticity of transaction.
Issues negotiable instruments, accepts loan payments, and processes cash advances.
Accurately enters Customers' transactions into computer to record transactions, and issues computer generated receipts.
Orders daily supply of currency/coin and verifies incoming and outgoing currency/coin. Counts and packages currency, sells excess currency and mutilated currency, and maintains proper levels of currency/coin according to Bank policy and procedures.
Balances currency/coin, checks and other transactions to figures displayed in teller platform system.
Adheres to the Cash Difference/Occurrence Policy and all reporting requirements. This includes timely resolution of out-of-balance discrepancies.
Complies with bank operations and security procedures by participating in all dual control functions, and auditing procedures.
Complies with the Privacy and Customer Data Protection Policy by maintaining customer confidence. Protects Bank operations by keeping information confidential and secure at all times.
Performs branch opening and/or closing procedures while adhering to all security policies. This includes possession of keys as well as combinations to various vaults.
Approves transactions within assigned authority level while ensuring that Bank's policies/procedures and security procedures are being followed.
Balances branch daily and reports out of balance conditions according to policy. Resolves out-of-balance conditions accurately and promptly.
Maintains cash reserve drawer.
Monitors, balances and audits automated cash equipment.
Accepts cash shipments, prepares cash shipments and processes proper forms.
Balances ATM and maintains a thorough understanding of terminal and procedures.
Assists with monthly audits when necessary.
Occasionally required to lift up to 20 pounds.
BankFinancial is an Equal Opportunity Employer (minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity)
High school diploma or general education degree (GED)
At least one year of previous cash handling experience
Must have excellent communication skills.
$30k-34k yearly est. 16d ago
Teller Specialist Flexible
Marquette Bank 4.4
Teller job in Evergreen Park, IL
Job Description
If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!
Come be a part of something bigger at Marquette Bank.
Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.
Pay Range: $15.75 - $17.75 plus $2.00/hour additional compensation for flex position
Flex positions are required to have a flexible schedule and the ability to travel to multiple branches as scheduled.
The pay range is based on consideration of criteria such as required qualifications, experience, education and skills. Marquette Bank reserves the right to offer the selected applicant a salary commensurate with the applicant's qualification, experience, education and skills.
Position Summary:
The Teller Specialist Flexible is responsible for the day-to-day operations of the teller line across multiple branches. Providing exceptional customer service including efficient and accurate transaction processing. A Teller Specialist Flexible must have extensive knowledge of retail operations policies and procedures and must be able to handle unusual customer transactions, and answer more difficult customer inquiries. Additionally, Teller Specialist Flexible has a larger cash limit and works independently within established procedures outlined by Branch Operations Officer.
Under general supervision of the Branch Operation Manager and in line with established policies and procedures, provides a variety of service functions to the Bank's customers. Job requires extensive on the job training for job proficiency. Job involves considerable customer contact.
Essential Duties and Responsibilities:
Effectively represent the Bank to all customers maintaining a high level of service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
Operate a teller station by performing basic teller functions in compliance with Bank policy and audit procedures, including:
Accept all checking account transactions such as check cashing, deposits, and certified checks.
Accept all savings transactions such as deposits and withdrawals.
Redeem US Savings Bonds.
Cash and issue official bank checks.
All loan payments
Collect and process the appropriate service charge fees.
Complete coin orders and coin counting.
Comply with all branch operating, audit and compliance requirements.
Maintain basic knowledge of operations and sales requirements-e.g. records, BSA, fraud, and CTRs.
Responsible for daily balancing of cash drawer.
Open or close branch as needed.
Respond to customer's inquiries and cross sell financial products and services by explaining, promoting and providing referrals.
Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank's internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies.
Cultivate a working knowledge of all products and services with an ongoing commitment to attend all required sales training.
Service customer inquiries by promoting the bank's delivery channels, products and services following the sales process to achieve individual referral and team goals for outbound calling, greeting, inter-departmental referrals, etc. Includes profiling customers and prospects for new sales and cross sell opportunities.
Required to work at all Marquette Bank branches on an “as needed” basis.
Performs additional duties as assigned for fulfilling various banking roles depending on needs of assigned branch and manager.
Knowledge/Abilities/Experience and Training Required:
High School Diploma or Equivalent
Detail oriented with a thorough understanding of the entire Teller Department
Versatile and possess excellent communication skills to interact with employees and customers
Possess leadership and organizational skills to be able to analyze accurately and think quickly
Physical Demands:
The physical
demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to remain in a standing position
Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
Employee may need to constantly position themselves in the office in order to retrieve files from upper and lower drawers.
Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
Employee may need to frequently lift and/or move up to 30 pounds.
Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment/Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
We Care About You. Marquette Bank's total rewards package, for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus. Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE
FunRewards
checking account. Available rewards may vary by location, job level, employment status, and years of service. To learn more about our rewards package, please visit: *********************************************
You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others. Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors. To learn more about our diversity and inclusion commitment, please visit: **********************************************************************
Equal Opportunity Employer/Vet/Disability
$15.8-17.8 hourly 29d ago
CUSTOMER SVC/CLERK
Mariano's
Teller job in Crystal Lake, IL
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
$29k-38k yearly est. 6d ago
Customer Service / Shipping Clerk - 2nd Shift
Fusion Transport
Teller job in Romeoville, IL
Job Description
At Fusion we value the hard work our employees provide day in and day out. We understand the grind and grit it takes to become successful in this industry. Our promise to our Customer Service and Shipping Coordinator is that we will make sure you earn what you deserve for the clients you support.
As a Customer Service and Shipping Coordinator, you will play a vital role in ensuring efficient operations and outstanding service for our customers. Your key responsibilities will include:
Customer Service Coordination: Process freight work orders, schedule loads, and handle customer requests to enhance overall satisfaction.
Shipping Management: Ensure accurate and timely loading of shipments onto carriers' vehicles and greet and assist carrier drivers during pickups.
Effective Communication: Communicate clearly with drivers to facilitate a seamless pickup process and address any shipping inquiries.
Documentation and Data Entry: Generate bills of lading and related paperwork for work orders, perform data entry tasks related to shipping and inventory, and maintain organized filing systems for all shipping documents.
Order and Inventory Management: Check orders for special requests, post accurate inventory records, and assist in conducting physical and cycle counts.
Inventory Reconciliation: Reconcile inventories to book records and adjust as necessary to ensure data accuracy.
Shipping Coordination: Manage special and last-minute shipping requests, coordinate and schedule shipping activities to optimize efficiency, and collaborate effectively with other staff members to achieve common goals.
Invoicing Oversight: Ensure proper invoicing of account activity and resolve any discrepancies related to customer inventory.
Data Accuracy: Work with spreadsheets to record and track shipment details, ensuring completeness and accuracy of data entered in the system.
Requirements:
High School Diploma or GED equivalent is required.
1+ year Customer Service experience in warehousing or similar type industries
1+ year experience in Logistics/ 3PL/ Warehousing environment processing orders, transactions and or requests
Weekend availability as needed.
Proficient with Microsoft applications, specifically Excel, Outlook, and Word
Excellent organization, time management, scheduling, and attention to detail skills
Ability to work in fast-paced, demanding environments.
Willingness to work collaboratively with others to achieve common goals.
Clear verbal and written communication skills.
2nd Shift: 3:30PM - 12:00AM
About Fusion Transport
Delivering Next-Generation Logistics Solutions
Fusion Transport offer more than 40 years of industry leading experience providing customized supply chain solutions. We are a rapidly growing >$300M+ company with nationwide presence. We are an integrated third-party logistics company, with a brokerage division, an in-house long-haul fleet, several warehouses around the country, and a retail consolidation business. We currently operate under three levels of services which include Assets, Brokerage, and Warehousing.
From first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion's evolution!
What we Offer:
Medical, Dental and Vision Insurance
Company Supplemented Life Insurance
Paid holidays
Paid time off (PTO)
401(k)
Career growth opportunities
Collaborative & committed team environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
3:30PM-12:00AM
How much does a teller earn in Hoffman Estates, IL?
The average teller in Hoffman Estates, IL earns between $26,000 and $39,000 annually. This compares to the national average teller range of $26,000 to $39,000.
Average teller salary in Hoffman Estates, IL
$32,000
What are the biggest employers of Tellers in Hoffman Estates, IL?
The biggest employers of Tellers in Hoffman Estates, IL are: