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Working As a Teller

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events

  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $30,000

    Average Salary

What Does A Teller Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Teller

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Teller Career Paths

Teller
Certified Nursing Assistant Team Leader Account Manager
Sales Account Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Center Manager
6 Yearsyrs
Service Representative Account Executive Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Office Manager Of Human Resources
6 Yearsyrs
Bookkeeper Accountant
Accountant And Office Manager
6 Yearsyrs
Assistant Executive Assistant Office Manager
Accounts Receivable Manager
6 Yearsyrs
Accountant Manager Vice President
Vice President And Manager
10 Yearsyrs
Specialist Consultant Office Manager
Accounts Payable Manager
7 Yearsyrs
Assistant Executive Assistant Account Executive
Relationship Manager
6 Yearsyrs
Accounting Clerk Accounts Receivable Specialist Credit Analyst
Credit Manager
5 Yearsyrs
Accountant Manager Property Manager
Portfolio Manager
7 Yearsyrs
Human Resources Assistant Recruiter Senior Recruiter
Staffing Manager
5 Yearsyrs
Assistant Executive Assistant Assistant Property Manager
Assistant Community Manager
5 Yearsyrs
Account Executive Assistant Store Manager Assistant Branch Manager
Finance Center Manager
6 Yearsyrs
Operations Specialist Operation Supervisor Assistant Branch Manager
Branch Operations Manager
6 Yearsyrs
Specialist Operation Supervisor Assistant Branch Manager
Banking Center Manager
5 Yearsyrs
Administrator Account Manager Relationship Manager
Business Relationship Manager
9 Yearsyrs
Administrator Manager Operations Director
Assistant Vice President Operations
8 Yearsyrs
Personal Banker Specialist-Small Business Banking Center Manager
Bank Manager
5 Yearsyrs
Relationship Banker Lead Teller Teller Supervisor
Branch Service Manager
7 Yearsyrs
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Average Length of Employment
Note Teller 4.2 years
Savings Teller 4.2 years
Head Teller 3.9 years
Collection Teller 3.7 years
Senior Teller 3.7 years
Mail Teller 3.5 years
Receiving Teller 3.3 years
Exchange Teller 3.3 years
Assistant Head Teller 3.1 years
Vault Teller 3.0 years
Commercial Teller 2.9 years
Lead Teller 2.8 years
Utility Teller 2.7 years
Roving Teller 2.5 years
Drive-In Teller 2.4 years
Bank Teller 2.1 years
Professional Teller 2.0 years
Teller 2.0 years
Teller And A Sales Associate 1.7 years
Float Teller 1.5 years
Top Careers Before Teller
Cashier 21.6%
Sales Associate 15.1%
Customer Service Representative 11.3%
Assistant Manager 6.6%
Receptionist 5.1%
Server 4.7%
Administrative Assistant 4.5%
Office Assistant 3.9%
Internship 3.7%
Manager 3.2%
Waitress 2.5%
Sales Associate And Cashier 2.3%
Sales Representative 2.3%
Office Manager 2.1%
Hostess 2.0%
Secretary 1.9%
Store Manager 1.9%
Supervisor 1.9%
Customer Service Associate 1.8%
Crew Member 1.6%
Top Careers After Teller
Customer Service Representative 18.5%
Cashier 10.8%
Administrative Assistant 8.7%
Sales Associate 7.3%
Personal Banker 6.1%
Receptionist 5.8%
Assistant Manager 5.1%
Office Manager 4.4%
Office Assistant 4.4%
Server 3.9%
Lead Teller 3.1%
Member Service Representative 3.1%
Manager 3.0%
Head Teller 2.9%
Internship 2.9%
Teller Supervisor 2.3%
Senior Teller 2.0%
Sales Representative 2.0%
Assistant Branch Manager 2.0%
Secretary 1.9%

Do you work as a Teller?

Average Salary For A Teller

Average Yearly Salary
$30,000
Show Salaries
$26,000
Min 10%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$35,000
Max 90%
Best Paying Company
HSBC North America Holdings
Highest Paying City
Albany, OR
Highest Paying State
Oregon
Avg Experience Level
2.0 years
How much does a Teller make at top companies?
The national average salary for a Teller in the United States is $30,670 per year or $15 per hour. Those in the bottom 10 percent make under $26,000 a year, and the top 10 percent make over $35,000.

Top Skills for A Teller

  1. Customer Service
  2. Savings Withdrawals
  3. Bank Products
You can check out examples of real life uses of top skills on resumes here:
  • Exceeded service goals by minimizing Customer wait times and accurately and efficiently processing customer transactions while providing exemplary Customer Service.
  • Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices, Process savings withdrawals.
  • Established client relationships by providing legendary customer service processing transactions, referring bank products, and protecting confidential information.
  • Provided top-notch customer service in Spanish and English while handling financial transactions accurately and giving clients a professional and friendly experience.
  • Maintained an accurate and confidential atmosphere while analyzing and resolving customer problems or inquires.

Best States For A Teller

Rank:

Average Salary:

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Top 10 Best States for Tellers

  1. Maine
  2. Idaho
  3. Wyoming
  4. Pennsylvania
  5. Oregon
  6. Indiana
  7. Wisconsin
  8. West Virginia
  9. Arizona
  10. Ohio
  • (493 jobs)
  • (493 jobs)
  • (200 jobs)
  • (3,502 jobs)
  • (1,019 jobs)
  • (1,790 jobs)
  • (1,736 jobs)
  • (466 jobs)
  • (2,002 jobs)
  • (3,726 jobs)

Teller Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 194,022 Teller resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Teller Resume

View Resume Examples

Teller Demographics

Gender

Female

70.9%

Male

20.6%

Unknown

8.4%
Ethnicity

White

59.1%

Hispanic or Latino

19.0%

Black or African American

11.1%

Asian

7.1%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

70.9%

French

5.1%

Portuguese

2.8%

Hindi

2.2%

Arabic

2.2%

Russian

2.1%

Chinese

1.9%

German

1.8%

Mandarin

1.8%

Italian

1.5%

Urdu

1.2%

Cantonese

1.2%

Vietnamese

1.0%

Polish

0.9%

Japanese

0.9%

Tagalog

0.7%

Korean

0.7%

Armenian

0.6%

Gujarati

0.4%

Albanian

0.4%
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Teller Education

Schools

University of Phoenix

24.7%

Strayer University

5.5%

Kaplan University

5.3%

Ashford University

5.0%

Miami Dade College

4.9%

Southern New Hampshire University

4.8%

University of Houston

4.7%

Liberty University

4.7%

Florida International University

4.6%

Arizona State University

3.9%

University of Maryland - University College

3.8%

Northern Virginia Community College

3.7%

The Academy

3.4%

University of Central Florida

3.3%

Houston Community College

3.2%

University of South Florida

3.1%

Temple University

2.8%

Pennsylvania State University

2.8%

Georgia State University

2.8%

Grand Canyon University

2.8%
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Majors

Business

30.5%

Accounting

11.9%

Finance

6.7%

Psychology

5.6%

Criminal Justice

5.1%

General Studies

4.2%

Health Care Administration

4.1%

Nursing

4.1%

Communication

3.4%

Medical Assisting Services

3.2%

Management

2.9%

Marketing

2.9%

Liberal Arts

2.8%

Human Resources Management

2.2%

Education

2.1%

English

1.9%

Cosmetology

1.7%

Biology

1.6%

Computer Science

1.5%

Elementary Education

1.5%
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Degrees

Bachelors

38.5%

Other

31.1%

Associate

16.4%

Masters

6.6%

Certificate

4.3%

Diploma

2.0%

License

0.7%

Doctorate

0.4%
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Teller Videos

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Updated May 19, 2020