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Where do you want to work?
Deal with People
Unpleasant/Angry People
Repetitive
$30,590
Average Salary
Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.
DutiesTellers typically do the following:
Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.
In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.
Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.
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Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.
EducationTellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired.
TrainingNew tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.
AdvancementExperienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.
Important QualitiesCustomer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.
Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money.
Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.
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Average Length of Employment
Top Careers Before Teller
Top Careers After Teller
Gender
Female
76.7%Male
21.4%Unknown
1.9%Ethnicity
White
75.2%Hispanic or Latino
15.2%Asian
7.1%Unknown
1.9%Black or African American
0.6%Languages Spoken
Spanish
68.0%French
5.6%Portuguese
2.9%Hindi
2.6%Russian
2.3%Chinese
2.1%Arabic
2.1%German
1.9%Mandarin
1.9%Italian
1.6%Urdu
1.5%Cantonese
1.4%Vietnamese
1.2%Japanese
1.0%Polish
0.9%Korean
0.7%Armenian
0.7%Tagalog
0.6%Ukrainian
0.5%Greek
0.5%Teller
Unfortunately we don’t have enough data for this section.
Schools
University of Phoenix
20.7%Liberty University
6.5%Southern New Hampshire University
6.5%Kaplan University
4.8%University of Houston
4.8%Ashford University
4.8%Strayer University
4.6%Florida International University
4.5%Miami Dade College
4.4%Northern Virginia Community College
4.0%Troy University
3.9%University of Central Florida
3.9%Houston Community College
3.5%University of South Florida
3.5%Grand Canyon University
3.5%George Mason University
3.3%Temple University
3.2%University of North Texas
3.2%Delgado Community College
3.1%Florida Atlantic University
3.1%Majors
Degrees
Bachelors
39.6%Other
31.3%Associate
15.4%Masters
7.2%Certificate
3.9%Diploma
1.6%License
0.7%Doctorate
0.4%Teller
Unfortunately we don’t have enough data for this section.
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PNC Bank
Chase Bank
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Teller Line
Bank Teller Practice Scenerio
Bank Teller Video: Training Requirements for Bank Tellers