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How to hire a teller

Teller hiring summary. Here are some key points about hiring tellers in the United States:

  • In the United States, the median cost per hire a teller is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new teller to become settled and show total productivity levels at work.

How to hire a teller, step by step

To hire a teller, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a teller:

Here's a step-by-step teller hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a teller job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new teller
  • Step 8: Go through the hiring process checklist

What does a teller do?

Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.

Learn more about the specifics of what a teller does
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  1. Identify your hiring needs

    First, determine the employments status of the teller you need to hire. Certain teller roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A teller's background is also an important factor in determining whether they'll be a good fit for the position. For example, tellers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents teller salaries for various positions.

    Type of TellerDescriptionHourly rate
    TellerTellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.$12-18
    Personal Banking RepresentativePersonal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field... Show more$12-20
    Bank RepresentativeA bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms... Show more$13-19
  2. Create an ideal candidate profile

    Common skills:
    • Cash Handling
    • Customer Service
    • Financial Transactions
    • Math
    • Bank Products
    • ATM
    • Basic Math
    • Cross-Sell
    • Bank Policies
    • Savings Withdrawals
    • Customer Relationships
    • Financial Services
    • Strong Customer Service
    • Bank Services
    Check all skills
    Responsibilities:
    • Process commercial transaction including deposits, withdrawals and loan payments selling monetary instruments.
    • Compile with the bank secrecy act.
    • Process treasury, tax and loan payments.
    • Receive coin and currency from arm trucks.
    • Fill in for coin room teller when on vacation.
    • Monitor all monetary instruments purchase and complete all BSA logs.
    More teller duties
  3. Make a budget

    Including a salary range in your teller job description is a great way to entice the best and brightest candidates. A teller salary can vary based on several factors:
    • Location. For example, tellers' average salary in oklahoma is 25% less than in new jersey.
    • Seniority. Entry-level tellers earn 33% less than senior-level tellers.
    • Certifications. A teller with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a teller's salary.

    Average teller salary

    $15.47hourly

    $32,171 yearly

    Entry-level teller salary
    $26,000 yearly salary
    Updated December 26, 2025

    Average teller salary by state

    RankStateAvg. salaryHourly rate
    1New Jersey$36,660$18
    2Massachusetts$35,848$17
    3New York$35,501$17
    4Hawaii$35,346$17
    5California$35,284$17
    6New Hampshire$35,269$17
    7Washington$34,927$17
    8Maryland$34,527$17
    9Maine$34,420$17
    10Vermont$34,013$16
    11Colorado$33,839$16
    12Oregon$33,712$16
    13Virginia$33,684$16
    14Minnesota$33,663$16
    15Arizona$33,577$16
    16District of Columbia$33,475$16
    17Ohio$33,332$16
    18Nevada$32,877$16
    19Illinois$32,696$16
    20North Dakota$32,592$16

    Average teller salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Security Service Federal Credit Union$41,613$20.0124
    2ESL Federal Credit Union$41,126$19.776
    3Idaho Central Credit Union$40,358$19.40
    4MIDFLORIDA Credit Union$40,289$19.37
    5Home Bancshares Inc.$39,837$19.1517
    6Stcu$39,000$18.754
    7United Natural Foods$37,755$18.15
    8University of Wisconsin Oshkosh$37,562$18.06
    9Fidelity Investments$37,436$18.003
    10Uline$37,330$17.95
    11State Bank of India$37,200$17.88
    12University of Wisconsin System$36,515$17.56
    13Abbott$36,447$17.52
    14Eastern Savings Bank$36,294$17.45
    15National General Insurance$36,226$17.42
    16Genisys Credit Union$36,218$17.4119
    17Univest Financial Corporation$36,079$17.356
    18Jersey Shore State Bank$35,874$17.25
    19Textron$35,776$17.20
    20Horicon Bank$35,741$17.182
  4. Writing a teller job description

    A job description for a teller role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a teller job description:

    Teller job description example

    Job DescriptionJob Description

    Sutherland is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed. Improve technical skills: Attend job-related training:Qualifications

    Our most successful candidates have: - High School diploma or equivalent - Basic PC keyboarding skills Microsoft Office experience (Outlook, Word, Excel) - Direct client contacts technical support experience - Excellent verbal and written communication skills - Strong problem-diagnosis and problem-solving skills - Multi-tasking skills, showcased using several applications - Experience working with CRM applications (preferred) - Ability to be goals oriented - Strong communication skills and ability to express ideas clearly - To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

    Additional Information

    EEOC and Veteran Documentation
    During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
    At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
    Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
    Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

  5. Post your job

    To find tellers for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any tellers they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level tellers with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    To find teller candidates, you can consider the following options:
    • Post your job opening on Zippia or other job search websites.
    • Use niche websites that focus on engineering and technology jobs, such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
    • Post your job on free job posting websites.
  6. Interview candidates

    Recruiting tellers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new teller

    Once you've decided on a perfect teller candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    Once that's done, you can draft an onboarding schedule for the new teller. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a teller?

Recruiting tellers involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $32,171 per year for a teller, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for tellers in the US typically range between $12 and $18 an hour.

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