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The differences between tellers and bank specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a bank specialist has an average salary of $42,779, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a bank specialist are bank products, strong customer service, and customer relationships.
| Teller | Bank Specialist | |
| Yearly salary | $32,171 | $42,779 |
| Hourly rate | $15.47 | $20.57 |
| Growth rate | -12% | 10% |
| Number of jobs | 16,298 | 22,225 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 62% |
| Average age | 39 | 43 |
| Years of experience | - | 4 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A bank or banking specialist is an individual responsible for maintaining effective business relationships with the bank's clients while ensuring an optimal customer service level. To support customer retention, bank specialists must identify their customers' banking needs and suggest appropriate bank products and services. They perform teller functions such as processing customer deposits, cashing checks, and issuing official checks. Bank specialists must also ensure that the bank complies with government regulations and standards.
Tellers and bank specialists have different pay scales, as shown below.
| Teller | Bank Specialist | |
| Average salary | $32,171 | $42,779 |
| Salary range | Between $26,000 And $39,000 | Between $28,000 And $64,000 |
| Highest paying City | Manchester, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Security Service Federal Credit Union | Goldman Sachs |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a bank specialist in terms of educational background:
| Teller | Bank Specialist | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between tellers' and bank specialists' demographics:
| Teller | Bank Specialist | |
| Average age | 39 | 43 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 45.3% Female, 54.7% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 11.4% White, 66.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |